Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Just wanted to jump on and change the review i gave. It was a poor review due to faulty item and company not responding, update for order number #22561. The company contacted us directly as emails we... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Lovely 3 piece tracksuit for 13 year old son. Good quality material and perfect fit. Struggle to find bottoms to fit him as he is tall but really slim. The waists are usually massive but Frequency l... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Incredible service! Missed my delivery due to being on holiday, the customer care team were quick responding my request and in no time had my new order shipped out to me with no hassle. Thank you!

L'entreprise a répondu

Noté 4 sur 5 étoiles

Not the best quality material, good fit and look nice but wash terrible. I have 4 tshirts and all are full of bobbles and pulls after 1/2 washed. Wouldn't buy again Edit - Hi i reached out on 16... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vêtements de sport (activewear)
  2. Magasin de vêtements pour enfants
  3. Magasin de vêtements pour hommes
  4. Magasin de vêtements de sport
  5. Magasin de streetwear

Écrit par l'entreprise

Frequency, born in the heart of Liverpool, is dedicated to providing premium, high-quality activewear for men and children, designed for performance and accessibility. We believe that everyone deserves access to exceptional activewear without compromising on affordability. Our mission extends beyond clothing; we strive to cultivate a vibrant, supportive community, leveraging the power of movement to enhance both physical and mental well-being. Rooted in our local heritage, we are committed to giving back to the Liverpool community that inspires us. We actively partner with vital organizations like Sean’s Place, championing men's mental health and fostering open conversations. Through regular community events, we aim to create inclusive spaces that promote wellness, connection, and resilience. Frequency is much more than just a brand; it’s a movement. We are driven by the belief that physical activity is a catalyst for positive change, empowering individuals to achieve their fullest potential. By providing durable, stylish, and attainable activewear, we enable our community to embrace an active lifestyle, fostering mental clarity, and building stronger, healthier lives, right here in Liverpool. We are dedicated to making a lasting, positive impact, one workout, one event, one community at a time. Everything is energy and that's all there is to it. Match the frequency of the reality you want and you cannot help but get that reality. Together, we can raise our FREQUENCY!


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

269 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great tracksuit

Great tracksuit

7 octobre 2025
Logo de FREQUENCY

Réponse de FREQUENCY

Hello Laura,

Thank you so much for taking the time to leave us a great review! We are happy to hear that you love our tracksuits. We can't wait to welcome you back soon!

Best regards,

FREQUENCY

Noté 5 sur 5 étoiles

Top quality clothes at good prices

Top quality clothes at good prices

6 octobre 2025
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Réponse de FREQUENCY

Hello Allan,

Thank you so much for taking your time to leave us such an amazing review! We are happy to hear that you are pleased with our products and their quality! We can't wait to welcome you back soon!

Kind regards,

FREQUENCY

Noté 5 sur 5 étoiles

Good all round delivery an communication

Good all round delivery an communication

6 octobre 2025
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Réponse de FREQUENCY

Hello Terry,

Thank you so much for taking the time to share your feedback! It’s amazing to hear that your delivery was fast and communication was great. We truly appreciate your support and we can’t wait to welcome you back soon!

Best regards,

FREQUENCY

Noté 5 sur 5 étoiles

Clothes came quickly and were…

Clothes came quickly and were uncreased.
Brilliant service.
Looking forward to more high quality goods in the future.

29 septembre 2025
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Réponse de FREQUENCY

Hi David,

Thank you so much for taking the time leave us amazing feedback! We are happy to hear that you love the quality of our products. We can't wait to welcome you back soon!

Best regards,

FREQUENCY

Noté 5 sur 5 étoiles

Amazing customer service

Amazing customer service

2 octobre 2025
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Réponse de FREQUENCY

Hello Kate,

Thank you so much for taking the time to share your feedback! We are thrilled to hear that you had a great experience with our customer service. Your support truly means a lot to us, and we can't wait to welcome you back again soon!

Best regards,

FREQUENCY

Noté 5 sur 5 étoiles

quality products

1 octobre 2025
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Réponse de FREQUENCY

Hi Dave,

Thank you so much for your kind words! We are happy to hear that you love the quality of our products. We can't wait to welcome you back soon!

Best regards,

FREQUENCY

Noté 5 sur 5 étoiles

Great quality

Great quality, size and quick response.

29 septembre 2025
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Réponse de FREQUENCY

Hello Eileen,

Thank you so much for taking your time to leave us such an amazing review! Great to hear that you love the quality of our products and that the communication was fast! We can't wait to welcome you back soon!

Best regards,

FREQUENCY

Noté 5 sur 5 étoiles

Great communication and fast delivery…

Great communication and fast delivery thank you!

25 septembre 2025
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Réponse de FREQUENCY

Hello Katie,

Thank you so much for taking the time to share your feedback! It’s amazing to hear that communication was great and your delivery arrived quickly. We truly appreciate your support and we can’t wait to welcome you back soon!

Best regards,

FREQUENCY

Noté 5 sur 5 étoiles

Great suit perfect fit and nice material

Great suit perfect fit and nice material

24 septembre 2025
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Réponse de FREQUENCY

Hello Julie,

Thank you so much for your kind words! Great to hear you love the quality of our clothes! We can't wait to welcome you back soon!

Best regards,

FREQUENCY

Noté 5 sur 5 étoiles

Superb fit/style and comfort

Superb fit/style and comfort. Will 100% be ordering more

9 septembre 2025
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Réponse de FREQUENCY

Hello Stuart,

Thank you so much for taking the time to leave us such a positive review! We are really pleased to hear that you love the style of our products and that they’re comfortable too. We look forward to welcoming you back soon!

Best regards,

FREQUENCY

Noté 5 sur 5 étoiles

Fast delivery

Fast delivery, tracksuit and t shirt are lovely quality and wash lovely too.

8 septembre 2025
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Réponse de FREQUENCY

Hello Annmarie,

Thank you so much for taking your time to leave us an amazing review! We are thrilled to hear that you love our products and that you received your order so fast! We can't wait to welcome you back soon!

Best regards,

FREQUENCY

Noté 5 sur 5 étoiles

Lovely fit

Lovely fit , arrived very quickly.

8 septembre 2025
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Réponse de FREQUENCY

Hello Pete,

Thank you so much for your kind words! Great to hear you love how our clothes fit and that your delivery was fast! We can't wait to welcome you back soon!

Best regards,

FREQUENCY

Noté 5 sur 5 étoiles

Fast Dispatch

Very efficient and quick delivery

8 septembre 2025
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Réponse de FREQUENCY

Hello Mark,

Thank you so much for taking your time to leave us such an amazing review! Great to hear that the delivery was efficient and fast! We can't wait to welcome you back soon!

Best regards,

FREQUENCY

Noté 1 sur 5 étoiles

Still haven’t got parcel

Still haven’t got parcel

Absolute joke

10 septembre 2025
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Réponse de FREQUENCY

Hello Peter,

We are really sorry to hear you haven’t received your parcel yet, we completely understand how frustrating this must be.

According to the tracking information, there were multiple delivery attempts made by our courier partner, and the parcel is now on its way back to us. That said, we know that delivery issues are inconvenient and we are here to help resolve this for you as quickly as possible.

We have sent you an email to help resolve this directly and find the best solution for you, please check your inbox. Your satisfaction is very important to us, and we’d love the chance to make this right.

Best regards,

FREQUENCY

Noté 5 sur 5 étoiles

Excellent product and service

Excellent product and service

9 septembre 2025
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Réponse de FREQUENCY

Hello William,

Thank you so much for taking the time to leave us a review! We are happy to hear that you love our products and service. We can't wait to welcome you back soon!

Best regards,

FREQUENCY

Noté 5 sur 5 étoiles

I’ve only started shopping with…

I’ve only started shopping with frequency you Can get some really nice tops and other Things a bit more expensive than other places But I like frequency it depends what you want And how much you want to pay I would Recommend them.

1 septembre 2025
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Réponse de FREQUENCY

Hello Robert,

Thank you so much for your kind words! We are very happy to hear that you would recommend us and that you love our products. We can't wait to welcome you back soon!

Best regards,

FREQUENCY

Noté 5 sur 5 étoiles

Good quality and fast delivery

Good quality and fast delivery

1 septembre 2025
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Réponse de FREQUENCY

Hello Carl,

Thank you so much for taking your time to leave us such an amazing review! Great to hear that you love the quality of our products and that the delivery was fast! We can't wait to welcome you back soon!

Best regards,

FREQUENCY

Noté 5 sur 5 étoiles
Logo de FREQUENCY

Réponse de FREQUENCY

Hello Bobby,

Thank you so much for your kind words! We truly value your support and are thrilled to have you as a part of our community. We can't wait to welcome you back soon!

Best regards,

FREQUENCY

Noté 5 sur 5 étoiles

Good quality and excellent service

Good quality and excellent service

26 août 2025
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Réponse de FREQUENCY

Hello Kathryn,

Thank you so much for taking your time to leave us such an amazing review! Great to hear that you love the quality of our products and that our service was excellent! We can't wait to welcome you back soon!

Best regards,

FREQUENCY

Noté 5 sur 5 étoiles
Logo de FREQUENCY

Réponse de FREQUENCY

Hello Michelle,

Thank you so much for taking the time to leave us such an amazing review! We are happy to hear that you love our service and products. We can't wait to welcome you back soon!

Best regards,

FREQUENCY

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