My experience with Furniture Mart was A+. However, the delivery company left a lot to be desired. I waited til 9:30 pm, only to be told they would not be there until 7:30 am the following day. When... Voir plus
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Lisez les avis des autres
I was a bit leery of buying a dresser online, but I couldn’t find a match to my existing furniture in a local store. The process couldn’t have been easier. It took a couple weeks for my order to be re... Voir plus
I love the choices of furniture, and found exactly what I was looking for! I bought a bar and back bar first, then came back a year later and bought the matching counter height table. Ordering was eas... Voir plus
We were unsure about making a large purchase online, without physically seeing the bar. This bar is absolutely beautiful and we could not be happier. The delivery service was on time. We paid addition... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
FurnitureCart.com is an online furniture and accessories retailer offering a wide variety of high-quality, brand-name products at low prices.
Coordonnées de contact
37 Bon Air Dr, 18974, Warminster, Etats-Unis
- (302) 265-3830
- info@furniturecart.com
- furniturecart.com
4,2
Bien
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
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Delivery service just left items on my…
Delivery service just left items on my driveway. They were supposed to contact me to let me know it was coming. I was unable to inspect the items if they just left it there.
1 mars 2023
Réponse de FurnitureCart
Dear April,
Thank you for your feedback. We apologize for any inconvenience the delivery process may have caused you.
Rest assured we have escalated this complaint with the carrier, it is their duty to schedule & coordinate the delivery appointment with our customers. Our role in this transaction is merely the shipper, therefore some aspects of the delivery procedure are out of our control. We hope you can consider adjusting the review rating as our duty to deliver the furniture you ordered was fulfilled as promised. Minus the delivery issue, it appears everything else went well! We hope you are enjoying your furniture, please do not hesitate to contact us directly if we can further assist.
Sincerely,
Furniture Cart Team
One of my nightstands was damaged but…
One of my nightstands was damaged but driver did not give my husband sufficient time to inspect it.
6 mars 2023
RECEIVED THE DESK IN TWO BOXES
RECEIVED THE DESK IN TWO BOXES, I WASN'T AWARE IT HAD TO BE ASSEMBLED. IT WASN'T COMPLICATED AND EASILY DONE AND LOOKS GREAT IN MY HOME OFFICE.
6 mars 2023
Bed is very durable
Bed is very durable. Like that rails must be screwed into head and foot boards. Last bed head trouble with rails coming off when having to kove bed.
Overall bed has nice look to it. On issues we're middle does not slide to great. Also when lifting head board on to platform it's heavy and you'll damage the bottom a little but it can't be seen to outside view
23 février 2023
Excellent quality and craftsmanship.
1 février 2023
Perfect mix between ornate and simple
Delivery took about a week longer than expected, but was worth the wait. Table and chairs arrived in excellent condition and were exactly as described. Build quality of this furniture is excellent. I’m a little concerned that the finish may scuff or scratch easily. Time will tell.
3 janvier 2023
Furniture packing for shipment was…
Furniture packing for shipment was excellent. Arrived no damage. Pallet arrived and was spotted in driveway as communicated. Furniture is what I ordered. All good!
23 novembre 2022
ECI Ashford home bar and back bar
I was hesitant to order furniture online but I was not disappointed. The quality is grea, the customer service when ordering was wonderful, and the delivery and set up was well worth the hundred dollars. I would not hesitate to order again from furniturecart.com.
10 décembre 2022
Very good service
15 décembre 2022
Bought for home office
Bought for home office. Fantastic design and craftsmanship. Plan on adding more of this style in the future.
5 janvier 2023
My furniture arrived punctual and very…
My furniture arrived punctual and very well packaged. The delivery company driver handler knew exactly how to manage such a big pieces of merchandise with the Iift truck. I did not have any problem assembling it. My merchandise was beyond excellent condition, actually better than the pictures. I am very grateful for your dedication to have satisfied customers and also for the price. Thank you.
24 novembre 2022
Really nice company to buy furniture…
Really nice company to buy furniture for your home.
I bought a set for children's rooms and was totally satisfied. Quality, price and appearance fully justifies the price. like this site, I recommend it.
14 décembre 2022
Avis spontané
Delivery disappointed
Love the furniture, not pleased at all with the delivery time. Website indicated 2-3 weeks I waited almost 7 weeks, so disappointed. Website should accurately reflect true delivery time frame giving customers option to shop elsewhere.
2 novembre 2022
Do not use this company !! They are a scam!
I am writing regarding my order # 100078236. My order arrived with water damage, broken glass and a few misaligned chairs. The items were left at the front door and upon bringing in and assembling we noticed a few issues. The glass on the table top is cracked, two chairs have water damage and two other chairs wobble as the holes are misaligned. We tried to work with this company to have this situation rectified but they failed to do so. Gary was highly unprofessional. When we asked to speak to his manager for further assistance he hung up. We are in the process of taking them to court as this dining room set was very expensive. Do yourself a favor, do not buy anything from this company. You will regret it.
23 novembre 2022
Avis spontané
Réponse de FurnitureCart
Dear Rob,
We're sorry to hear about the issues with your order and would like to apologize for the inconvenience. However, we would like to set the record straight, you have received your order, table, and chairs (which left our facility inspected and in perfect condition), and assembled them yourself.
After submitting a complaint about the table and chair, we have sent you a replacement table free of charge as well as the chair seat per your request. Replacement as well as the original order were delivered and signed as received in good condition. Per our records, our claims department is working closely with you on the issue, a furniture professional visit is scheduled so he can assist you with assembling the chairs.
Please feel free to contact us at any time for further assistance with your order.
Sincerely,
Customer Service Team
New Customer with Great Experience
I found a bedroom set on Furniture Cart for $500 cheaper than any other local furniture store. I was skeptical, but I gave them a shot. It was estimated to arrive in 4-6 weeks and the set came exactly 4 weeks from date of order. I called customer service to get an update on the order after about 3 weeks and they were excellent. They gave detailed information regarding the status of my order. The shipment arrived via freight company and was neatly packed on two different pallets. Furniture was is perfect condition. Definitely will buy from FC again.
2 septembre 2022
Bar purchase Great experience
Great experience. My bar was delivered timely and was packaged well
7 octobre 2022
I was worried about ordering on line.
I was worried about ordering just a large order that was so expensive but this was a great experience. Very professional and answered the phone every time I call they answered all my questons. Very happy with my new sofa. Thank you for making this a great experience.
29 août 2022
Great service and beautiful bar
Great service and beautiful bar. I will definitely not hesitate to order from this company again.
27 août 2022
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