Amazing service from the onset. Paula has been amazing and the quality of panel Pete’s wood is exceptional! We couldn’t be happier 🥰
L'entreprise a répondu
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Lisez les avis des autres
Highly recommend! The quality of the products is excellent and exactly what I was looking for for my project. I liked that they offer the option to have the trellis pre-painted. I chose not to have mi... Voir plus
L'entreprise a répondu
So pleased with the quality and finish of our curved top trellis. Delivery was spot on time. would definitely recommend garden trellis to everybody.
L'entreprise a répondu
Panels arrived ok but one panel was split and damaged at the corner and the contractor had to glue and cramp it securely, wasn’t worth returning the panel due to the cost which I would have to pay for... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Garden Trellis Company sell Trellis, Fence Panels, Arbours & more, with outstanding customer service. FSC certified wooden joinery available ready painted.
Coordonnées de contact
355a Old Road, CO15 3RQ, Clacton-on-Sea, Royaume-Uni
- 01255688361
- lisa@gardentrellis.co.uk
- gardentrellis.co.uk
4,5
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I’ve used The Garden Trellis Company a…
I’ve used The Garden Trellis Company a few times over the years, and they consistently deliver great quality products and efficient service. The trellises are well-made, and the team is helpful and reliable. Whether ordering online or picking up locally, the process is smooth. Highly recommend for garden projects!
16 janvier 2025
Avis spontané
Réponse de The Garden Trellis Company
Thank you for taking the time to leave us such a lovely review,. We're so glad you've had such positive experiences and took the time to share your thoughts. We really appreciate it!
Excellent customer service by phone
Excellent customer service by phone. Products have a very good standard of finish and are well protected in their packaging. I have no hesitation in recommending the Garden Trellis Company and will no doubt be a repeat customer.
25 novembre 2024
Avis spontané
Réponse de The Garden Trellis Company
We are pleased to hear you are happy with everything. Thank you for taking the time to gives us a positive review.
Réponse de The Garden Trellis Company
Thank you for the top review!
Réponse de The Garden Trellis Company
Thank you for the top review!
Great company
Great company , communicated on Delivery all the way through , delivery arrived on time .
The fence panels are exactly as described and expected for this price range . A first class experience .
12 novembre 2024
Avis spontané
Réponse de The Garden Trellis Company
We are pleased to hear you are happy with our service. Thank you for the top review.
Efficient
Efficient, was swift about accommodating my changes and great communication.
5 septembre 2024
Good experience overall
Ordering process was good and trellis was delivered as per invoice. Trellis quality is very good though quite expensive. Would I use Garden Trellis again, yes I would.
5 septembre 2024
Réponse de The Garden Trellis Company
Thank you for the top review!
Poor quality product
The fencing we ordered looks good on the website but we received poor quality panels, twisted capping and timber that was not the advertised dimensions. The cutting service is useful but expensive.
14 septembre 2024
Avis spontané
Réponse de The Garden Trellis Company
Thank you for taking the time to leave us a review. We are very concerned about your comments. We have looked at your order and cannot see that you have contacted us about any issues. Can you please advise what the issues are with the panels and what the dimensions were as these should be as advertised and we have not been made aware by any other customers that there has been an issue with them. Regarding the top capping, due to the long lengths of these, they can have some movement, but it should not be so much that it does not rectify once screwed down to the top of the posts. Can you please send in some images of the warped capping and faulty panels so we can look to get these swapped over for you. We look forward to receiving your response and the opportunity to resolve this for you.
I visited Clacton-On-Sea
I visited Clacton-On-Sea in order to place my order and was given all the help that I needed. Delivery worked well.
10 septembre 2024
Avis spontané
Réponse de The Garden Trellis Company
Thank you for your positive review.
Excellent people to deal with - High quality 6ft tall open trellis.
Excellent people to deal with. Very high quality 6'' x 6'' Open bow top trellis, very hard to find any that are quality made, these are. Delivery was super fast with there own driver who was very helpful. My neighbour now wants them for his garden,
15 août 2024
Avis spontané
Réponse de The Garden Trellis Company
We are pleased to hear your are happy with everything! Thank you for the very positive review!
Quality product and service
Great first experience of this company. The trellises arrived quickly and in good shape and are excellent quality. They also answered a query I had very quickly.
30 septembre 2024
Avis spontané
Réponse de The Garden Trellis Company
Thanks for taking the time to give us the top review!
This is a local company
This is a local company, I asked for a certain type of trellis. Luckily for me, they had one already to go. So, all I done was paid, put it in my car and install it, on the same day! Was easy....
19 juin 2024
Avis spontané
Réponse de The Garden Trellis Company
Thank you for the top review!
I was extremely impressed with the…
I was extremely impressed with the quality of the product, hardwood trellis.
7 septembre 2024
Avis spontané
Réponse de The Garden Trellis Company
Thank you for taking the time to leave us a review. We are delighted you are so pleased with your trellis. We always strive to constantly improve our products and services, If there is anything we could have done better to have achieved 5 stars please let us know.
High quality product delivered on time.
6 août 2024
Réponse de The Garden Trellis Company
Thanks for the positive review!
Excellent
I am so pleased with the garden trellis that I purchased on line with this company. The quality of the wood is great plus delivery and customer service was efficient.
Can’t find anything else to say other than I would definitely recommend this company
6 août 2024
Réponse de The Garden Trellis Company
We are pleased to hear you are happy with GTC. Thank you for taking the time to give us the top review!
Always good quality
Always good quality, always a happy helpful driver. Have used on more than 10 occasions and can not fault the service they provide.
5 août 2024
Réponse de The Garden Trellis Company
We are pleased to hear you are happy with everything. Thanks for the top review!
Right order delivered right on time.
3 août 2024
Réponse de The Garden Trellis Company
Thanks for the top review!
Réponse de The Garden Trellis Company
Thank you for the positive reviwe!
Very good quality
Very good quality!
We ordered the pre- painted privacy trellis in black. Getting it painted really hikes the price up, but we are very pleased with the end result!
30 septembre 2024
Avis spontané
Réponse de The Garden Trellis Company
We are pleased to hear you are happy with your panels. Thank you for the top review!
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