GB DIY Store Avis 

287
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Had the awful experience of the sliding lock gearbox go on my front door and in today’s world can’t have a swing front door ! Tried all the usual high St suppliers and no luck,on the internet for ages... Voir plus

Noté 5 sur 5 étoiles

Ordered wrong item online, my fault. Took door gearbox back as only half hour drive and the man was extremely polite and helpful. We did take the original for comparison and he quickly identified the... Voir plus

Noté 5 sur 5 étoiles

I ordered a gearbox for a multi point locking system which was delivered promptly. The new gearbox was faulty, but after contacting Taylor, he sent out a replacement with no quibbling which arrived t... Voir plus

Noté 5 sur 5 étoiles

I had to change an old PVC door lock mechanism which is not made anymore. Website was great in identifying the replacement, ordered one and arrive promptly. I had some issues but their technical suppo... Voir plus

À propos de l'entreprise

  1. Magasin de rénovation
  2. aussi dans
  3. Fournisseur de verrous
  4. Quincaillerie

Écrit par l'entreprise

GB DIY Store is a family run, UK based company, which offers an extensive range of uPVC hardware which includes window handles and door handles, repair parts, tools and fitting supplies. The team here has over 25 years experience in this industry, we have literally done it all. We started out manufacturing and installing windows and doors and slowly progressed in to repairs. Now, we offer a very extensive range of repair parts for windows and doors. With our knowledge and wide range of repair parts, we can solve any problems you may have with your uPVC windows and doors. Whether its a repair, upgrade or just some good old fashioned advice, we've got it. Our team is always happy to help, so please do not hesitate to contact us.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

287 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,7

Tous les avis

(287)

46 avis reçus au cours des 12 derniers mois

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Noté 2 sur 5 étoiles

trickle vents…

I ordered 2 replacement trickle vents but they were not the correct size which the diagram illustrated. £10 wasted.
Full marks to GB DIY stores they have contacted me and offered a refund

14 février 2025
Avis spontané
Logo de GB DIY Store

Réponse de GB DIY Store

Hi Stewart, sorry to hear you received the wrong size item. If you could get in touch with our team at help@gbdiy.co.uk we can either get the correct items dispatched to you or a full refund issued, whichever you prefer.

We certainly do not expect you to just keep an incorrect item and be out of pocket so please do get in touch with us so we can help.

Thanks
Nathan

Noté 5 sur 5 étoiles

Absolutely amazing business

Absolutely amazing business, with fantastic customer service - needed a deadbolt for an old locking strip (20+yrs old), not only did they have one in stock, Nathan fitted it for me and serviced the two anchor points. Travelled 30 miles to this business, well worth the journey, highly recommended this team for all your window/door locks and handles.

14 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Best prices on the web for Mila UPVC gearbox

My UPVC front door lock was faulty, the cams wouldn't stay up when the door was open.
I took the gearbox out to get details, but there was very little to go on, other than made by Mila
GB DIY Store allowed me to filter through to the closest option (fortunately got it down to 2), then fully dimensional drawings to allow for the correct choice.
I wasn't in any great rush, so standard 2-day post was fine. Price was also great, with discount code I found on-line
Arrived 2 days later, well wrapped
And I had it fitted within 20mins
Brilliant website, lots of choice and great prices

7 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Great advice

Very helpful in answering my question about ordering the right cylinder lock.
Replied within 10 mins.
Ordered on a Friday and arrived on the Monday.

Definitely use again.

31 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Great customer service

I was not sure which conponant I needed to fix my door. I spoke to them on the phone and they gave me good advice on how to be sure what was required. The item was delivered in a few days and fitted perfectly. I'm sure it saved me a few ££ over calling out a locksmith.

31 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Exceptional customer service

Well, what can I say? Absolutely brilliant customer service from start to finish. An issue arose with keys for the lock I bought, that was actually nothing to do with gbdiy but nonetheless Taylor was happy to work with me to sort something out. It wasn't even gbdiy's issue. I am really so blown away but the desire to help and offer a solution that really wasn't anything that they were required to solve. Thank you. Brilliant and I wouldn't hesitate to buy from them again.

29 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent

Very helpful, knowledgeable telephone advice prior to ordering online. Fast delivery of the required part. Excellence from start to finish. Thankyou

17 janvier 2025
Avis spontané

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