Gear Rider Avis 

52
TrustScore 3 sur 5

3,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I like how snug it fits. The measurements are pretty spot on and the buckle clip makes taking it off incredibly easy. I wish it had come with at least 1 replacement visor of a different color

Noté 1 sur 5 étoiles

After a month waiting for the helmet I ordered. It was delivered to an entirely different address. They took a picture of the house they delivered to, wasn't even close to what my house looks like. Ha... Voir plus

Noté 1 sur 5 étoiles

This company, if your have something wrong with it they will ship you another helmet but it will come from China. I order a helmet and came defected so they send another one and it also was defected.... Voir plus

Noté 5 sur 5 étoiles

Bought one of the r7 helmets and it did an amazing job when I wrecked. Ive wrecked wearing other helmets and my head definitely felt it. Wrecking with the r7 helmet I felt perfectly fine when it came... Voir plus


Coordonnées de contact

3,0

Moyen

TrustScore 3 sur 5

52 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 26 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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3,0

Tous les avis

(52)

28 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

The helmet is bought was a high end…

The helmet is bought was a high end helmet the sun visor bracket was broke the helmet has black spots all over it the Bluetooth headset will not charge i have sent multiple pictures of broke part black spots they keep saying they can't see anything I even took the piece out and sent picture and they said can't see picture dont buy from these people because there crooks they wont hel or replace helmet

7 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Well made but too small. Awaiting new boots.

I ordered boots using their sizing guide that turned out to be too small. I liked the make and look of the boots and after reaching out regarding the fit I received an immediate response. They offered me a discount coupon for a new pair of boots. When I receive the boots I will post a review on them as well.

26 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

Unsafe Helmet Fit

2 helmets came bubble wrapped stuffed in plastic bag. Air vents broke. Sizing incorrect. Do not want to refund our purchase. Customer service email states,return to China. This will be more than helmet is worth. Is unsafe.

24 octobre 2025
Avis spontané
Logo de Gear Rider

Réponse de Gear Rider

We’re sorry to hear your helmet arrived damaged. We’ve already processed a refund for the damaged helmet, and there’s no need to return it.

Thank you for your understanding, and we apologize for the inconvenience caused.

Noté 5 sur 5 étoiles

Awesome customer service

Received a damaged product and they sent out a new helmet after I contacted customer support it was a nice change of pace having a company take care of their customers

20 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

The Gear Rider Modular Helmet is hands…

The Gear Rider Modular Helmet is hands down one of the best values on the market. What really sets it apart for me is how lightweight it feels while still being solid and dependable. Long rides are much more comfortable because it doesn’t weigh you down.

The built-in Bluetooth is a game-changer—crystal-clear audio for calls and music, and it connects seamlessly without having to mess with extra gadgets. The drop-down visor is another feature I love. It’s quick, convenient, and makes riding in different light conditions so much easier.

Considering all of these features, the price makes it an incredible deal. You’re getting comfort, convenience, and quality all in one helmet. I’ve owned and tried a number of helmets over the years, but this one stands out as one of the very best.

If you’re looking for a helmet that combines value, comfort, and smart features, the Gear Rider Modular Helmet is the way to go.

26 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

One satisfied customer

I found that your company is very helpful when I had any questions or issues.Also I found your product pricing is very reasonable. Your product quality is excellent and your company has a great selection of quality products.

15 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

The gear is very comfortable and when a…

The gear is very comfortable and when a helmet came with a little crack in the plastic piece because of fedex they responded within an hour and immediately sent me a piece to fix it, and another helmet! Awesome to work with!

10 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great helmet

Great helmet. Came as described. Greater service as I was in an accident and my new helmet was destroyed. But the accident replacement policy was explained to me and am know waiting on it to arrive. Great company. Great product. Saved my life!!

26 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

I got my helmet slightly damaged and…

I got my helmet slightly damaged and the company quickly responded and resolved to my full satisfaction. It did took a little longer to get here since it shipped from China but the whole online experience and issue was smooth and quickly.

20 août 2025
Avis spontané
Noté 2 sur 5 étoiles

You get what you pay for

You get what you pay for, for sure. It took 3.5 weeks to receive from China. The helmet is “ok” but nothing special.

You can definitely tell it is a cheaper helmet, not super tight parts kind of janky and loose kind of like getting what you pay for.

I am not sure I even feel safe wearing it to ride, even with the DOT sticker. I mean who makes sure that they are DOT compliant?

Anyway not bad for the money.

17 août 2025
Avis spontané
Noté 1 sur 5 étoiles

This company claims to be in the US

This company claims to be in the US, but the tracking showed the helmet came from China. When we received it, it was too small and poorly made. We were told WE would have to ship it back to China! What a ripoff

5 juillet 2025
Avis spontané
Logo de Gear Rider

Réponse de Gear Rider

I’m sorry to hear about your experience with the helmet. To help you quickly with a refund or replacement, could you please send us an email at support@gear-rider.com
with your order number? Our team will make sure to assist you right away.

Noté 4 sur 5 étoiles

I tried to cancel the order after…

I tried to cancel the order after reading some reviews, no surprise, they told me it could not be cancelled! Once the helmets did arrive, they were too small to fit comfortably and we did use their measuring guide before ordering. UPDATE: After contacting our Credit Card Company and finally getting in touch with someone from Gear Rider, Gear Rider agreed to refund the costs of the helmets and has made everything right. It was a difficult process to get things resolved, but they did resolve it to a reasonable outcome in the end. Therefor I have upgraded this from a 1 star to a 4 star review.

29 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

Helmets don’t match order size chart

I ordered a R6s helmet and went by size chart provided. Helmet way to small and have been trying to contact them on site provided. Even though I have all order, tracking and confirmation numbers they can’t find my order in there system, how convenient ! Now I have a 200.00 helmet that no one can use. Save a major headache and Just don’t order from them!!!!!’

25 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

The helmets are trash.

The helmets are trash.
They have very little padding, very uncomfortable.
They do not fit according to their sizes.
They want me to send product back to china.
It will cost more than the original price.

13 juin 2025
Avis spontané

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