Gear Tech Avis 1 138

I was impressed with how quickly my problem has been resolved. The first contact passed my issue to Joaquin N, who, again, acted swiftly to help. I felt that I was very much listened too and that my problem would be sorted. I followed up on the suggestions given, which enabled Joaquin N to identify the issue and then organise the resolution. Very helpful thank you.

I bought a child tracker advertised in their website as being able to track my children going to school independently and chargeable but it’s none of these things. It can only track someone if he is within 50m, how useless is that, and the device cannot be charged as per the pictures. They are refusing to provide me with a refund or send me an item that matches the description.

Lesson learnt!! Read reviews before ordering. As another customer has stated there returns policy is rubbish and customer service even worse. If I could leave minus stars I would. AVOID THIS COMPANY!!!!

THIS COMPANY SHOULD BE CLOSED DOWN AS IT HAS OVER AN 86 PERCENT BAD FEEDBACK FOR SCAMMING CUSTOMERS THROUGHOUT THE WORLD BEWARE TO ALL WHO DARE ORDER FROM THEM YOU WILL BE VERY DISSAPOINTED AND OUT OF POCKET INDEED RED FLAG WARNING YOUVE BEEN WARNED STAY CLEAR !!!!

Absolute scam please do not buy from these they take your money take weeks to deliver then when you return the item they are saying they can’t refund you as you have to contact them first for them to decide weather you can send items back please don’t waste your money absolute shit show

I have reviewed GT before and never had any money back or a reply.
Please Please don't buy from this company expecially running up to Christmas.

Very happy with product, bit of a mix up to start with , but soon sorted and kept to date with replacement delivery, would definitely us this company again

Purchased heated insoles that according to their website would keep your feet warm all day , they hardly heated up at all , requested a refund and was told no refunds as per company policy .As per previous comments this company is an absolute Scam - stay well clear - absolutely shocking to deal with the goods ordered were so poor quality and nowhere near the level as described .

Absolutely shocking customer service, denied a refund after being miss sold three ‘outdoor WiFi repeaters’ costing over £100. What arrived was not fit for purpose. I had to buy plug adapters to try them, they didn’t work in the given range, and were not fit for outdoor use as advertised. I got no where with my correspondence with customer service staff. Denied a refund as apparently they were not faulty. Even though they were not as described. The website boasts ‘easy returns’ this is not the case. My complaint was ignored and told I hadn’t cooperated on my part. I’ve had to go through the bank to raise my complaint and try to reclaim the money. Awful company

Do NOT BUY from here...absolute scam. Bought an air con unit which was faulty...when I contacted the company they sent a generic email saying to follow the instructions that were sent. It leaks water and I can't use it but have no way of returning it. When I checked the packaging it has obviously been sent to 3 previous people as there were other address labels underneath mine. They should be closed down.

SCAMMERS SCAMMERS AND -0 RATING.
PLEASE DO NOT - Buy off this company at all. I purchased GPS tracker which clearly not working or picking up my location. After several E-mails, Four Screen shots & video they are still not willing not give me a refund. They are a complete joke! scammers and I only wished I had read the reviews first! before buying from them. Never again!!!!! Stay Away

Awful scammers. Stay well away. Don't even buy as getting a refund is nearly impossible

I bought an 8TB SSD from them. Only just found out it was a fake. Price was really cheapt (£38) and I didn't realise the true price for 8tb until it was too late. It IS NOT 8TB. it's a tiny drive that tricks the computer into thinking it's 8TB. Website doesn't give refunds if you bought a "sale item" but all their items are always on sale. DO NOT BUY FROM HERE. Scammers.

I purchased the walking stick/seat for £99.99 when it arrived it was bent and the workmanship looks flimsy for the purpose you use it for. Although the replies were prompt from customer service they are saying everything they can to avoid giving me a full refund. Do not buy from this company they really do not care to put things right. In my view they are rip-off merchants.

I have ordered 2 walking dogs for my kids, one worked perfectly as it expected the other one was faulty ,however after i emailed th customer service, they replied within minutes and the were so helpful and sympathetic and to my surprise the replacement arrived next day, which is today. I'm very happy with the product but my special mention is the the support team. Definitely worth the money and I would order from Little Dreams again in the future.

I wish I'd read the reviews before ordering :(
Absolutely shocking to deal with.
1 star is far too many, the returns policy which states 'hassle free returns' on the website actually means 'we won't give you an authorisation number to return your item'.
Time to go to the credit card company to get my money back.

Con site. Delivered wireless tags marketed as GPS trackers, no phone number to contact and mixed messages from customer services and not providing return address. Avoid

I ordered two GPS dog trackers. The web page states that it is a GPS tracker multiple times. It is not. The tracker relies on Bluetooth which has a short range or other users with an iPhone in the vicinity of the tracker to update its position in my Find Me app. Not much use if you live in the sticks like I do with few people about. There is nothing GPS about this device. Their support team said in an email to me that it doesn’t use GPS - but it’s called a GPS dog tracker!!!!! Still can’t get a refund, going through PayPal now but I’m not hopeful. This is also not a UK based company, products are sent from China and take weeks to arrive. Please avoid this company. Zero stars if I could have.

Zero stars.
Liars - tell you items are despatched and provide fake tracking numbers before being rumbled twice and changing their details multiple times all whilst trying to pretend the item had already been despatched so they didn’t have to cancel the order as requested.
Not a UK website - this company is not UK based or operated. They are not registered on companies house. Beware. They sell nasty Chinese rubbish.
Customer service. Joaquin emailed me the same old info each time. Also told me that had I not escalated to PayPal they could have been more helpful with my refund.
PayPal - ALWAYS use these guys. I escalated and they ruled in my favour issuing a full refund without me losing money by having to pay return postage costs to these jokers.
In short - don’t fall for the fancy website, it’s all lies, not worth the agg. Stay well clear!

I don't even want to give one star. They say they are in the UK but their products come from China and took ages to arrive. The same products are on Temu at half the price. If a product does not do as promised they won't give you a refund. I had to open a case with PayPal who fortunately found in my favour and refunded my money.