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Gemini Worktops Avis 

2 307
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TrustScore 4.5 sur 5

4,6

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Noté 5 sur 5 étoiles

I chose Gemini to replace my worktops after receiving samples from no less than 6 different companies, as their quality worktops come in a great range of colours. The whole process from sample to fitt... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

First spoke to Christopher, he was friendly and very helpful. We disused my needs and he helpfully sent a few more samples for me to choose from. The templating experience was fantastic and the overal... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Absolutely love my worktops from Gemini. The installation team were brilliant, professional, clean & tidy. It would have been helpful to have been made aware of all potential costs at the start of th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From our experience everything went very smoothly, from the samples, detailed quotation, professional template and perfect installation. Really couldn’t fault them at all……As with everything the c... Voir plus

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À propos de l'entreprise

  1. Prestataire de réaménagement de cuisine
  2. aussi dans
  3. Fournisseur de pierres
  4. Maçon
  5. Magasin de plans de travail
  6. Réagenceur

Écrit par l'entreprise

At Gemini Worktops, we’re proud to be part of a fourth-generation, family-owned British business with deep roots in the stone industry. As specialist manufacturers and installers of premium quartz worktops, we’ve built our reputation on craftsmanship, quality, and customer care. With over 100,000 kitchens installed across the UK, our worktops have been trusted by homeowners nationwide and featured in leading publications such as House Beautiful and on Grand Designs. Every project we deliver is entirely bespoke — designed, manufactured, and installed by our in-house team to ensure exceptional results every time. We’ve curated a stunning collection of Quartz surfaces available exclusively only from Gemini Worktops, chosen for their durability, beauty, and ability to stand the test of time. Each piece is made in Britain to the highest standards and backed by our 25-year product warranty and 5-year labour guarantee, offering complete peace of mind. By working directly with our customers, we cut out the middleman to offer unbeatable value without ever compromising on quality. From nationwide laser templating to expert installation and five-star rated service, we’re here to make your dream kitchen a reality — with quartz that performs as beautifully as it looks.

A New Era in Stone

Écrit par l'entreprise

Buy Direct for Unbeatable Value
Our unique source-to-surface approach challenges the traditional kitchen industry, offering unmatched value for our customers. As the only retail brand in the UK to design, source, manufacture and install our own stone surfaces, coming direct to us ensures you’re receiving superior quality at the best possible price.
Four generations of British craftsmanship
With almost a century of experience, we craft high-performance surfaces that are made to look truly beautiful. All worktops are manufactured at our UK state-of-the-art factory, combining advanced CNC technology and hand finished by experienced stone masons.
UK Mainland - Template and Installation
We handle your worktop installation from start to finish across the whole of mainland UK. Using cutting-edge digital laser templating technology, we ensure accuracy and reliability. Our expert local installation teams, made up of skilled stonemasons, adhere to the highest quality standards for a flawless finish.

Our Quality Promise

We offer a 25 year Material plus 5 year Installation Guarantee as standard!

Our 25 year product warranty covers faults in the material with either repair or replacement of any section or sections that are defective as per specified in our Quartz Warranty. Our 5 Year workmanship covers the fabrication process and defects in workmanship in the installation of the Product.

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The Year of the Kitchen Transformation!

Transform Your Kitchen with Beautiful Quartz Worktops

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

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4,6

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Noté 5 sur 5 étoiles

Worktop of dreams

We ordered a lovely kitchen, but unfortunately the company couldn’t meet our worktop needs, so we approached Gemini. They came out, measured up and said no problem.
The worktop arrived and unfortunately it was damaged. We were disappointed, but appreciated that these things happen. Fast forward a couple of weeks and the replacement worktops were fitted and a chopping board was added as a goodwill gesture. I can honestly say, we were very happy with the customer service, and updates on our order. The fitters were lovely, and respected our property, and we would definitely recommend this company to other people. I am so pleased with my kitchen. We completely rebuilt our house, so I’ve waited a long time for this.

13 août 2026
Avis spontané
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Réponse de Gemini Worktops

Thank you so much for sharing your experience — and what a journey to finally get to your dream kitchen! 🤍 After completely rebuilding your home and waiting so long for this moment, we’re genuinely thrilled to hear that you’re now so pleased with the finished result.

We’re also really grateful for your understanding when the first worktops arrived damaged. While it’s never the experience we want for a customer, what matters to us is how we respond when something doesn’t go to plan. We’re pleased our team kept you updated, got the replacement worktops back to you and helped bring everything to the finish line — with a little chopping-board gesture from us along the way.

As a fourth-generation family stone business with almost 100 years of stone expertise, we take huge pride in both the craftsmanship and the service that surrounds it. Our end-to-end approach means our own team manages the journey from templating through to fabrication and installation, with the aim of making the process as seamless as possible.

And we absolutely love hearing that our fitters were respectful of your home too — those details matter. Thank you for choosing Gemini Worktops, for your patience, and for recommending us. Most importantly, enjoy your worktop of dreams — you’ve certainly waited long enough for it! ✨🤍

Noté 5 sur 5 étoiles

Fantastic service from start to finish…

Fantastic service from start to finish - so professional - beautiful worktops. Would highly recommend.

1 septembre 2026
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Réponse de Gemini Worktops

Thank you so much for your lovely review. It really means a lot to hear that you felt so well looked after from start to finish.

We’re a family-run stone business, and we’ve always believed that the best service comes from taking care of the whole journey ourselves — from helping you choose the right stone, through precise digital templating and fabrication, to the final installation in your home. That end-to-end approach means we can take real pride in every worktop we put our name to.

Most of all, we’re delighted that you love your worktops. Thank you for choosing Gemini Worktops and for taking the time to recommend us — it genuinely means a great deal to the whole team.

Noté 5 sur 5 étoiles

Top quality service

The showroom were brilliant when we went to visit and not pushy like most. We gave them anticipated date which was months away and they sorted it no problem. The installation team were excellent, the two lads turned up and mucked straight into the work. They clearly took pride in their work and left a great finish. We cant wait to show them off to our family and friends.

1 septembre 2026
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Réponse de Gemini Worktops

Thank you so much for such a wonderful review. We’re delighted to hear that you enjoyed your experience with the team, from your first visit to the showroom right through to installation.

For us, great worktops are about much more than the stone itself. We’re a fourth-generation family stone business with over 100 years of stone masonry expertise, so craftsmanship, precision and pride in the finished piece are part of who we are. It’s fantastic to hear that this came through in the care taken by our installation team.

We also know that a kitchen project can take months to come together, so we’re pleased we could work around your anticipated dates and make the process feel straightforward and pressure-free.

We hope you absolutely love your new worktops — and we’re sure they’ll be a talking point when family and friends see them! Thank you again for choosing Gemini Worktops.

Noté 5 sur 5 étoiles

Couldn’t be happier with the Service…

Couldn’t be happier with the Service and also the worktop! We always get comments as soon as anyone sees our kitchen about how lovely the work top is. So happy I chose to go with Gemini and would highly recommend :)

6 août 2026
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Réponse de Gemini Worktops

Thank you so much for such a lovely review. 🤍

We’re so pleased to hear that you couldn’t be happier with both the worktops and the service — and even better that they’re getting so many compliments. That’s always lovely to hear.

We’ve always felt that the best worktops are about more than just the stone. It’s about how the whole thing comes together, from the first conversation and choosing your surface, through to the careful templating, making and fitting.

Because we look after the whole journey ourselves, we can keep a close eye on the details at every stage and make sure everything feels as it should. No passing you from one company to another — just one team taking care of your worktops from start to finish.

It means a lot to know that you’d choose Gemini Worktops again and would recommend us to others. Thank you for trusting us with such an important part of your kitchen. We hope you continue to enjoy it for many years to come. ✨

Noté 5 sur 5 étoiles

Worktops are fabulous look even better…

Worktops are fabulous look even better than I anticipated.
Very smooth process from start to finish kept me informed all the way would definitely use again.

2 septembre 2026
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Réponse de Gemini Worktops

Thank you for such a lovely review. 🤍

We’re so pleased to hear that you love your worktops — and that they turned out even better than you imagined.

We’ve always believed that a beautiful worktop is only part of the experience. We look after everything ourselves, from the first conversation and templating through to making and fitting, which means we can take care of all the little details along the way.

It’s lovely to hear that this made the whole process feel smooth and that you always knew what was happening next. That’s exactly how we want it to feel — carefully considered, well looked after and, ultimately, very simple for you.

Thank you for choosing Gemini Worktops. We hope you enjoy your worktops for many years to come.

Noté 5 sur 5 étoiles

Perfection

Perfection - perfect service, perfect installation and perfect worktops

7 septembre 2026
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Réponse de Gemini Worktops

Thank you so much for such a brilliant review! 🤍

“Perfect service, perfect installation and perfect worktops” is pretty much everything we could hope to hear.

We put so much care into every part of the journey, from the first conversation through to templating, fabrication and the final installation, so it means a lot to know you felt that care throughout.

Thank you for choosing Gemini Worktops — we hope you enjoy your beautiful worktops for many years to come! ✨

Noté 1 sur 5 étoiles

Awaiting refund for deposit

Awaiting refund for deposit after various attempts / chasers. Ongoing for a month.

8 septembre 2026
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Réponse de Gemini Worktops

We’re sorry you’ve been left frustrated by the wait for your deposit refund and appreciate that you’ve had to follow this up with us.

We’ve checked the details of your order and can confirm that your refund was processed on 7th September, which was within 10 working days of receiving the refund request on 26th August.

Once processed, refunds made via our payment provider can take a further 3–5 working days to reach your account while they go through the banking system. We’re therefore sorry for any confusion around the expected timeframe, but can reassure you that your refund has been processed.

Thank you for your patience, and we’re sorry again for the frustration caused.

Noté 5 sur 5 étoiles

Excellent service

Excellent service from sales, templating and fitting. We absolutely love our worktops.

3 septembre 2026
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Réponse de Gemini Worktops

Thank you so much for your lovely review! We’re delighted to hear you absolutely love your new worktops and that you had such a positive experience with our sales, templating and fitting teams.

An end-to-end, seamless service is exactly what we pride ourselves on, and it’s fantastic to know that came through throughout your experience with us.

With over 100 years of stone expertise behind us, we’re proud to combine generations of craftsmanship with the care and service our customers deserve — all backed by our 25-year product guarantee and 5-year labour guarantee.

Thank you again for choosing Gemini Worktops. We hope you enjoy your beautiful new worktops for many years to come!

Noté 1 sur 5 étoiles

Awful customer service

Awful customer service. Unfortunately, like many others, I have experienced terrible service from Gemini Worktops. They were very responsive and persuading right up until you pay your deposit and then there is radio silence and the sales team don’t respond and try and close the chat. When you still have lots of questions around booking templating in and they don’t respond it doesn’t fill you with confidence they are going to be any help if something goes wrong during installation. I really don’t like how as soon as they have your money they give up, it’s quite clear the sales team get a bit of commission for just getting people to pay deposits because they clearly don’t care as soon as they have your money. I would avoid. Now I am trying to get my deposit back and customer service won’t help over the phone. A complete shambles, save your time and go elsewhere!

7 septembre 2026
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Réponse de Gemini Worktops

We’re really sorry to read your review and to hear how disappointed you’ve been with your experience. This certainly isn’t the level of service we want our customers to receive.

We’ve been trying to contact you directly to understand what’s happened, answer your questions and help resolve the situation, but unfortunately we haven’t been able to reach you.

We’d really appreciate the opportunity to speak with you and go through everything properly, particularly your concerns around templating, your deposit and the communication you’ve received from our team.

We completely understand that you’re frustrated, and we’re sorry that your experience so far has left you feeling this way. Please do get back in touch with our team when you’re able, and we’ll make sure your concerns are properly addressed.

Noté 5 sur 5 étoiles

Why 5 stars

Why 5 stars? The worktops seem to float around the cabinets helping to make a bijou kitchen feel expansive. The depth of the pattern is incredible and yet it is right at home with the modern kitchen. The fit is perfect, in no small part due to the two chaps who delivered and fitted them, polite, well mannered and professional. If you want something special for your kitchen, it’s worth a trip to find them and see the different styles in person, trust your sat nav, it is worth the adventure to find them.

5 septembre 2026
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Réponse de Gemini Worktops

Thank you for this wonderful description of your kitchen — the image of the worktops seeming to float around the cabinets is exactly the effect we hope for in smaller spaces, where the right surface can make a room feel far more generous than its footprint suggests. It's lovely to hear the depth of the pattern struck that balance between making a statement and sitting comfortably within a modern scheme.

We're glad the fit was perfect, and we'll be sure to pass on your kind words about our delivery and fitting team — professionalism and good manners on-site matter to us as much as the quality of the stone itself.

Thank you too for the encouragement to other customers to make the trip and see the slabs in person. Trusting the sat nav is, we agree, always worth it. We hope your kitchen continues to bring you joy for years to come.

Noté 5 sur 5 étoiles

Quartz worktop from Gemini Worktops

From start to finish Gemini were absolutely excellent. They gave us step by step instructions and kept us up to date with everything the price was very very reasonable and the product which was a quartz worktop was to a fantastic quality The fitters were quick, professional and careful. Overall I would truly recommend Gemini worktops

2 septembre 2026
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Réponse de Gemini Worktops

Thank you for such a thorough review — it means a great deal to hear that every stage, from the initial instructions through to the final fit, came together the way it should. Keeping customers informed at each step is central to how we work, so it's good to know that came through clearly on your project.

We're especially pleased the quartz worktop met your expectations for quality, and that our fitting team's care and professionalism stood out. That combination of a well-made product and a well-executed installation is what we aim for on every job, and it's rewarding when a customer notices both.

Thank you again for taking the time to share this, and for recommending Gemini Worktops. We hope the new worktop serves you well for years to come.

Noté 5 sur 5 étoiles

Josh was amazing

Josh was amazing, very thorough quotation, he new exactly the look I was going for and was so friendly. Brilliant experience so far.

2 septembre 2026
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Réponse de Gemini Worktops

Thank you so much for your lovely review! It’s fantastic to hear that Josh understood exactly the look you were hoping to achieve and took the time to work through everything with you.

We pride ourselves on making the process feel personal and considered, with honest advice and plenty of expertise without the pressure. We’ll make sure Josh sees your kind words — he’ll be delighted!

Thank you for choosing Gemini Worktops and for trusting us with your kitchen. 🤍

Noté 5 sur 5 étoiles

Brilliant worktops

Brilliant worktops - they look great. Good customer service too

3 septembre 2026
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Réponse de Gemini Worktops

Thank you so much for your lovely review! We’re delighted to hear that you’re so pleased with your new worktops and that you found the customer service to be just as good.

As a fourth-generation family business with over a century of experience in stone, we really pride ourselves on providing a considered end-to-end service — making sure every touchpoint, from your first conversation with us through to the finished worktop, is held to the same high standard.

It means a lot to hear that this came across in your experience. We hope you enjoy your beautiful new worktops for many years to come. Thank you for choosing Gemini Worktops! 🤍

Noté 5 sur 5 étoiles

Great product, even better service

Everyone who worked for Gemini was really professional, knowledgeable, efficient and helpful. The product is great but the people made the whole process seamless. The online portal, instructions and guide were also really well laid out and very easy to follow. After an extension and full home renovation, I can comfortably recommend Gemini as one of the best companies we worked with in the entire process. On top of that, the product is higher quality than what was offered by our kitchen retailer and worked out cheaper!

21 août 2026
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Réponse de Gemini Worktops

Thank you so much, Stuart — what a lovely review to receive. ❤️

It genuinely makes our day to hear that the people behind Gemini Worktops made the whole process feel seamless. We put a lot of care into every part of the journey, so knowing that came across really means a lot to us.

After such a big renovation, we know how many decisions, people and moving parts there are to deal with, so we want the worktop part to feel as straightforward and stress-free as possible — from the first quote and online guidance, right through to templating, fabrication, fitting and aftercare.

And to hear that you felt the quality was better than what was offered by your kitchen retailer, while also working out cheaper, is a pretty lovely compliment!

Thank you for choosing Gemini Worktops and for taking the time to share your experience. We’re so pleased you’re happy with your worktop. ❤️

Noté 2 sur 5 étoiles

Not the best experience!

Having agreed to use Gemini to supply the worktops for our renovation, we had the templating completed midweek, only to be told on the Saturday that one of the most popular options, Calacatta Gold Superior, was out of stock.

We were initially told it would be available in early September, but this was subsequently pushed back to mid-September. Despite the delays and the fact that this was our preferred option, Gemini were unwilling to offer any flexibility on price.

The two alternative options they provided were also problematic: one was out of stock until October, while the other had a lead time of a further 2–3 weeks.

Ultimately, we decided to go with Al Murad instead, and the difference in service was significant. They were incredibly efficient and managed to complete both the templating and fitting in less than two weeks.

Unfortunately, based on our experience, I would not recommend Gemini. The lack of stock availability, repeated delays and unwillingness to offer any flexibility made the process unnecessarily stressful, particularly when we had already progressed to the templating stage.

1 août 2026
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Réponse de Gemini Worktops

We’re sorry to hear that your experience with us was so disappointing, particularly as you had already progressed through to templating and had your preferred worktop selected.

We completely appreciate how frustrating it is to be told that a chosen product is unavailable at that stage, especially when you’re working to a renovation timeline. We’re also sorry that the changing availability and lead times of the alternative options added further stress to the process.

We always aim to be as transparent as possible around stock availability and lead times, but we appreciate that in this instance the experience fell short of what you expected from us.

We’re disappointed that we weren’t able to find a suitable solution for your project and that you ultimately decided to go elsewhere. We’d really value the opportunity to speak with you directly to understand what happened and review whether there was anything more we could have done to help.

Thank you for taking the time to share your feedback — we’ll make sure it is passed back to the relevant teams.

Noté 5 sur 5 étoiles

Seamless

Seamless, sensational, swift and simple. The experience was extraordinary. The quality of the product (Calacatta Goldlight) is matchless among other kitchen worktops. The whole process from first consultation to fitting was 35 days.
We absolutely love our kitchen worktop with its beautiful ogee edge.

21 août 2026
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Réponse de Gemini Worktops

Thank you so much for such a wonderful review — this genuinely makes our day! ❤️

We’re delighted to hear how much you love your Calacatta Goldlight worktop and that beautiful ogee edge. It’s especially lovely to hear that the whole experience felt seamless, sensational, swift and simple.

From your first quote and consultation, through templating, fabrication and installation, to our aftercare support, we’re passionate about making the entire journey feel as effortless as the finished worktop. And with our reassuring 25-year product warranty, we’re here for the long term too.

Thank you for choosing Gemini Worktops — we absolutely love hearing how happy you are with your finished kitchen!

Noté 5 sur 5 étoiles

Couldn't ask for more!

From the very beginning of sending am online request for a quote from Gemini I've found the service to be absolutely incredible. Josh called me and arranged a time that was suitable to discuss our needs and further for a new kitchen worktop and throughout this whole process has been absolutely fantastic. Josh has been absolutely amazing particularly as we've encountered some very unexpected and unwelcome disruption to our renovation works. When I informed Josh about our issues, he went above and beyond to support us and make the process as easy as possible and the generosity of Josh and Gemini has really helped us through a difficult period in our renovations.

I've thoroughly enjoyed every interaction on the phone and Josh has been professional, personable, informative and really helpful with all of the design choices. Ultimately Josh's excellent support has been the decisive factor in choosing Gemini over other worktop suppliers.

He has kept us informed and been proactive in making us aware of the process, including resending some samples as we were no longer ablento retrieve the first lot of samples due to our renovation disaster. Thank you Josh for your excellent customer service, attention to detail and kindness.

Thanks actual quote itself is amazing value with fantastic deposit and finance options for flexibility. Josh also made us aware of their price promise on the quote which really reassured us at a time where everything is costing more and more.

It's been an absolute pleasure working with Gemini so far and I have no doubts that the rest of the process will be just as good! Thank you all so much!

1 septembre 2026
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Réponse de Gemini Worktops

Thank you so much for taking the time to write such a thoughtful review, and for trusting us with your kitchen at what sounds like a genuinely difficult moment in your renovation. Hearing that Josh went above and beyond when things didn't go to plan means a great deal to us — that kind of support is exactly what we hope our customers can rely on, and it's a big part of why we've stayed a family-run, independent business across four generations rather than growing into something less personal.

We're glad the price promise and the flexibility of our deposit and finance options gave you some reassurance too. Good value shouldn't be a rare thing, especially when everyone's renovation budgets are being squeezed, and we want every customer to feel they're getting honest pricing alongside proper craftsmanship. Josh and the wider team will be with you the same way through your laser templating and installation, so you can expect that same care right through to the worktop going in.

Thank you again for choosing Gemini Worktops, and for such kind words about Josh — we'll make sure he sees them.

Noté 5 sur 5 étoiles

Absolutely obsessed with the new…

Absolutely obsessed with the new worktop. Looks so expensive. It has been in around 3-4 months now and had no issues. We use it throughout the day everyday. Good quality and aesthetically pleasing. Would definitely recommend and reuse Gemini as they kept in contact throughout the install process. Showed my partner after seeing the worktop on Instagram and his initial response was well that will be too expensive, I got a quote and we were both shocked it was in budget. We got what we wanted!

1 mai 2026
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Réponse de Gemini Worktops

This has completely made our day — thank you! We love hearing it's been in daily use for three or four months with zero issues; that's exactly the kind of everyday durability we build every worktop to handle, not just a showroom finish.

And we have to smile at the "that'll be too expensive" moment — it's honestly one of our favourite reactions, because getting genuinely high-end quartz to a price that actually fits real budgets is something we work hard at, not a happy accident.

Really glad our team kept you in the loop throughout the install too — that matters just as much to us as how the finished worktop looks. Thanks for recommending us — enjoy that worktop for many more obsessed years to come!

Noté 5 sur 5 étoiles

The sales member of staff that we had…

The sales member of staff that we had looked after us was called Josh and he was amazing, we were a bit hopeless as customers and couldn’t decide on colours nor how to do the kitchen itself and he took the time including calling us on a Sunday to discuss everything in depth. Samples with a Samples with an out to us in a good timeframe of about two days to help us decide. We called the customer helpline number on a few occasions before templating and each member of staff that we spoke to. There was incredibly polite and informative. Once we confirmed the order templating was easy to book and the man that came and measured was very thorough and polite. There was an issue with the colour we chose and the shipping and obtainment of the courts however Andy in the office did everything he possibly could to keep us updated at the time of the issue and to try and find a suitable solution. We ended up with our dream kitchen in a good timeframe where we otherwise thought they were gonna be large delays and we are so happy that we went for the Calvary’s gold superior- as it truly is beautiful and was at a cost we were happy with. The two guys that came and fitted the kitchen did a fantastic job. The joints are so neat and most of them are hidden at points for example behind the tap so you don’t even notice the up stand join!
Gemini as a company we have been incredibly impressed with they seem incredibly professional and personable. You didn’t just feel like a number and a sale. It felt like there was genuine care in the company from each member of staff. Thank you!

13 août 2026
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Réponse de Gemini Worktops

Thank you so much for such a detailed and heartfelt review — it's genuinely lovely to read from start to finish. We'll make sure Josh sees this, as it sounds like he went above and beyond from that very first conversation (Sunday calls included!) to help you land on the right colour and get the kitchen design right for you.

It's great to hear the sample turnaround, templating and helpline team all played their part in making the process feel easy and well looked after too. We're sorry there was a hiccup with sourcing your chosen colour, but really pleased Andy kept you updated and worked to find a solution — that kind of honest, proactive communication is exactly what we expect from our team when something doesn't go to plan.

And we couldn't be happier that you ended up with Calacatta Gold Superior — it's a stunning stone, and hearing that the joins disappeared neatly behind the tap is exactly the standard we hold ourselves to; that precision comes from the same craftsmanship that goes into every stage of making and fitting your worktop.

Thank you for trusting us with your dream kitchen, and for taking the time to write this — it means a huge amount to the whole team.

Noté 5 sur 5 étoiles

Very helpful customer service

Very helpful customer service, to help with the planning and quotes. Followed by a very professional install

23 juillet 2026
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Réponse de Gemini Worktops

Thank you so much for taking the time to leave this review! We're really pleased our team could make the planning and quoting side of things easy for you — that's exactly why we handle design, templating and fitting all in-house, so you're getting joined-up support and clear advice at every stage, not just a quote and a handover.

And it's great to hear that carried through to a professional install too — our fitters take real pride in getting that final stage right. Thanks again for choosing Gemini Worktops — enjoy your new worktops!

L’expérience Trustpilot

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