I chose Gemini to replace my worktops after receiving samples from no less than 6 different companies, as their quality worktops come in a great range of colours. The whole process from sample to fitt... Voir plus
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I chose Gemini to replace my worktops after receiving samples from no less than 6 different companies, as their quality worktops come in a great range of colours. The whole process from sample to fitt... Voir plus
L'entreprise a répondu
First spoke to Christopher, he was friendly and very helpful. We disused my needs and he helpfully sent a few more samples for me to choose from. The templating experience was fantastic and the overal... Voir plus
L'entreprise a répondu
Absolutely love my worktops from Gemini. The installation team were brilliant, professional, clean & tidy. It would have been helpful to have been made aware of all potential costs at the start of th... Voir plus
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From our experience everything went very smoothly, from the samples, detailed quotation, professional template and perfect installation. Really couldn’t fault them at all……As with everything the c... Voir plus
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At Gemini Worktops, we’re proud to be part of a fourth-generation, family-owned British business with deep roots in the stone industry. As specialist manufacturers and installers of premium quartz worktops, we’ve built our reputation on craftsmanship, quality, and customer care. With over 100,000 kitchens installed across the UK, our worktops have been trusted by homeowners nationwide and featured in leading publications such as House Beautiful and on Grand Designs. Every project we deliver is entirely bespoke — designed, manufactured, and installed by our in-house team to ensure exceptional results every time. We’ve curated a stunning collection of Quartz surfaces available exclusively only from Gemini Worktops, chosen for their durability, beauty, and ability to stand the test of time. Each piece is made in Britain to the highest standards and backed by our 25-year product warranty and 5-year labour guarantee, offering complete peace of mind. By working directly with our customers, we cut out the middleman to offer unbeatable value without ever compromising on quality. From nationwide laser templating to expert installation and five-star rated service, we’re here to make your dream kitchen a reality — with quartz that performs as beautifully as it looks.
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We offer a 25 year Material plus 5 year Installation Guarantee as standard!
The Mason's Yard, Rossmoor Park, Ash Lane, Melbourne, YO42 4SW, York, Royaume-Uni

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We’ve worked with Gemini Worktops on a number of customer projects over the past few years and have always received a professional and reliable service.
Chris Ware is consistently helpful, responsive and efficient, making the referral process straightforward from the initial customer contact through to quotation and completion.
Our customers are always looked after properly, communication is clear, and the quality of service reflects well on everyone involved. We’re very happy to continue recommending Chris and Gemini Worktops and look forward to working together on many more projects.

Réponse de Gemini Worktops
We had the best experience from the first appointment to the fitting.
Appointment made immediately for sales. Arrived at showroom, very helpful and knowledgeable about product which helped final decision. Everything explained about process to product.
Once ordered we were kept informed at every stage and what was required all the way through process. Fitters were professional, friendly and efficient. Left area clean and showed how to clean and what to avoid ie. Hot on surface etc.
I love finished product. Exactly what was wanted.
Can’t praise the whole process enough.
Brilliant

Réponse de Gemini Worktops
Amazing customer service from start to finish
Can't recommend enough

Réponse de Gemini Worktops
Max was amazing on the phone and Andy was amazing in the sales show room.
The whole team was very knowledgeable and friendly.

Réponse de Gemini Worktops
I can't recommend Gemini Worktops enough. I've been back and forth with Dan and Josh throughout the process, and they've both been absolutely brilliant from start to finish. Nothing has been too much trouble, they've been patient with all my questions, really knowledgeable, and always happy to help.
Their customer service has been excellent, making what can be a stressful decision so much easier. It's refreshing to deal with a company that genuinely cares about its customers and takes the time to make sure you're happy.
A huge thank you to Dan and Josh for all your help. I wouldn't hesitate to recommend Gemini Worktops to anyone looking for quality products and outstanding service.

Réponse de Gemini Worktops
Knowledgeable staff, competitive price, overall good experience.

Réponse de Gemini Worktops
Do not order with Gemini for a pre-Christmas delivery, even if they state they can deliver on time, they cannot.
The measurement, fittings and product were all very good, however the service really fell short on delivery timings and fair compensation for said issues.
- Missed delivery twice – Two confirmed dates (19th and 22nd December) were both broken, disrupting a pre-Christmas installation and leaving my family without a kitchen while hosting guests.
- Lowballed initial compensation – The opening £150 compensation offer didn't reflect the actual costs incurred of a temporary solution for Christmas, which I had to find myself (MDF, van hire and disrupted plumber booking).
- Inconsistent treatment between customers – Their own correspondence with another customer (Hannah) in the reviews who was in a similar position to us shows how she received a 10% discount and they confirmed that wasn't enough compensation in their review responding to her, yet they refused to apply the same standard to mine. We fell significantly short of the 10% refund.
- Administrative sloppiness – Gemini processed the agreed refund incorrectly sending £10 less than what was reflected in our email to our bank account, requiring yet another round of chasing.
- Drawn-out resolution – The whole process took from 9 January to 2 March (nearly 8 weeks) and required myself to repeatedly push back and provide evidence before getting an outcome which wasn't a good reimbursement.
They're happy to take your money, but aren't particularly forthright in giving you money back when they are in the wrong! Disappointed by their poor customer service.

Réponse de Gemini Worktops
Great service from Andy, really thorough, helpful and knowledgable. Would highly reccomend

Réponse de Gemini Worktops
We found Gemini on line, and although over an hour away, it was a very worthwhile trip visiting the showroom. We booked a meeting, and immediately on arrival were greeted and offered a drink. We were shown into the showroom, where we were joined by Tamzin, who was very helpful and knowledgeable throughout our meeting. There was no pushing sales pitches, and we found exactly what we were looking for at a very competitive price. The full process was carefully explained and we actually placed our order there and then.
Would highly recommend Gemini

Réponse de Gemini Worktops
The whole service from choosing to order to installation was faultless, courteous, very competitive and would certainly use them again.

Réponse de Gemini Worktops
Thank you to Rhona for such wonderful service. She was incredibly helpful, knowledgeable, and accommodating with arranging a meeting time that suited us. We really appreciated the time she took to help us and the excellent service she provided. Thank you, Rhona!

Réponse de Gemini Worktops
great service from start to finish and we love our new worktop. would highly recommend!

Réponse de Gemini Worktops
We had a very positive experience with Gemini Worktops from start to finish. We had shopped around a little to get a sense of what a competitive price might be and we were really pleased with the customer service, worktop, price and installation from Gemini.
The sales team and the templating team were really helpful. We had numerous samples sent through which helped us choose the style and pattern for our kitchen. There weren’t any hard sales techniques or any pressure to buy from them. The website and the portals that you use throughout the process are really easy to navigate and we found them really helpful. Any queries we had were answered promptly and the fitting team were amazing. Did an excellent job and took real care and attention in finishing it off for us to complete a whole experience. I would wholeheartedly recommend Gemini worktops for anyone that’s considering replacing their worktops at competitive prices and want the piece of mind that using a national company is worth considering based on our experiences. I wouldn’t hesitate recommending to family and friends.
Thanks Gemini Team

Réponse de Gemini Worktops
I deal with Chris at Gemini regularly and he's always quick with communication and willing to help.
The install teams are friendly and skilled at what they do.
We've done plenty of kitchens with Gemini and have two more booked for this month alone - which should tell you all you need to know about our experience with them.

Réponse de Gemini Worktops
I have just visited the show room today (4 july) on arrival i was greeted by sales manager Dan who was great showed me the product and explained a lot about it, from been made to fitting, very relaxed experience and will be placing an order 👍

Réponse de Gemini Worktops
The whole process from initial contact, template, fitting and price..First class, and a LOT cheaper than overlays, which were my first option. Very professional company and every step is explained in detail. 10/10

Réponse de Gemini Worktops
We had worktops fitted approx 3 years ago, loved them but then noticed a tiny crack near hob corner.
I contacted gemini to see what could be done, after sending photos they advised it was a fault and they would replace all the worktops and pay costs of other trades to remove and refit hob and sink.
Claire from the resolutions team was fantastic emailed regularly, sent out samples and arranged fitting on dates that suited us. New worktops now fitted and again an excellent job.
Fantastic customer service that I've never experienced with any company,
Thank you gemini, I would highly recommend them to anyone.

Réponse de Gemini Worktops
Smooth running from initial enquiry to installation. Had a problem with one of the finished upstand as it was 2mm out of place; however; Gemini recut and came back to put it right. So please with the worktop. Thank you!

Réponse de Gemini Worktops
We visited the show room and were very impressed. We travelled from Sheffield to see the samples - and it was well worth a visit. We changed our minds after seeing the worktops in person. Dan was super helpful and knowledgeable. Well worth a trip to see samples in person.

Réponse de Gemini Worktops
They were great right from pricing to designing to installation. They were also very good and quick when I had to fix the stains on the backsplash. I will definitely recommend them.

Réponse de Gemini Worktops
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