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Gemini Worktops Avis 

2 307
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TrustScore 4.5 sur 5

4,6

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Noté 5 sur 5 étoiles

I chose Gemini to replace my worktops after receiving samples from no less than 6 different companies, as their quality worktops come in a great range of colours. The whole process from sample to fitt... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

First spoke to Christopher, he was friendly and very helpful. We disused my needs and he helpfully sent a few more samples for me to choose from. The templating experience was fantastic and the overal... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Absolutely love my worktops from Gemini. The installation team were brilliant, professional, clean & tidy. It would have been helpful to have been made aware of all potential costs at the start of th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From our experience everything went very smoothly, from the samples, detailed quotation, professional template and perfect installation. Really couldn’t fault them at all……As with everything the c... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Prestataire de réaménagement de cuisine
  2. aussi dans
  3. Fournisseur de pierres
  4. Maçon
  5. Magasin de plans de travail
  6. Réagenceur

Écrit par l'entreprise

At Gemini Worktops, we’re proud to be part of a fourth-generation, family-owned British business with deep roots in the stone industry. As specialist manufacturers and installers of premium quartz worktops, we’ve built our reputation on craftsmanship, quality, and customer care. With over 100,000 kitchens installed across the UK, our worktops have been trusted by homeowners nationwide and featured in leading publications such as House Beautiful and on Grand Designs. Every project we deliver is entirely bespoke — designed, manufactured, and installed by our in-house team to ensure exceptional results every time. We’ve curated a stunning collection of Quartz surfaces available exclusively only from Gemini Worktops, chosen for their durability, beauty, and ability to stand the test of time. Each piece is made in Britain to the highest standards and backed by our 25-year product warranty and 5-year labour guarantee, offering complete peace of mind. By working directly with our customers, we cut out the middleman to offer unbeatable value without ever compromising on quality. From nationwide laser templating to expert installation and five-star rated service, we’re here to make your dream kitchen a reality — with quartz that performs as beautifully as it looks.

A New Era in Stone

Écrit par l'entreprise

Buy Direct for Unbeatable Value
Our unique source-to-surface approach challenges the traditional kitchen industry, offering unmatched value for our customers. As the only retail brand in the UK to design, source, manufacture and install our own stone surfaces, coming direct to us ensures you’re receiving superior quality at the best possible price.
Four generations of British craftsmanship
With almost a century of experience, we craft high-performance surfaces that are made to look truly beautiful. All worktops are manufactured at our UK state-of-the-art factory, combining advanced CNC technology and hand finished by experienced stone masons.
UK Mainland - Template and Installation
We handle your worktop installation from start to finish across the whole of mainland UK. Using cutting-edge digital laser templating technology, we ensure accuracy and reliability. Our expert local installation teams, made up of skilled stonemasons, adhere to the highest quality standards for a flawless finish.

Our Quality Promise

We offer a 25 year Material plus 5 year Installation Guarantee as standard!

Our 25 year product warranty covers faults in the material with either repair or replacement of any section or sections that are defective as per specified in our Quartz Warranty. Our 5 Year workmanship covers the fabrication process and defects in workmanship in the installation of the Product.

Coordonnées de contact

Promotion box for Gemini Worktops

The Year of the Kitchen Transformation!

Transform Your Kitchen with Beautiful Quartz Worktops

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

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4,6

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(2 307)

476 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Best service and value for money!

We’ve worked with Gemini Worktops on a number of customer projects over the past few years and have always received a professional and reliable service.

Chris Ware is consistently helpful, responsive and efficient, making the referral process straightforward from the initial customer contact through to quotation and completion.

Our customers are always looked after properly, communication is clear, and the quality of service reflects well on everyone involved. We’re very happy to continue recommending Chris and Gemini Worktops and look forward to working together on many more projects.

16 juillet 2026
Avis spontané
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Réponse de Gemini Worktops

Hello! What a wonderful review, and from a trusted trade partner, it means an enormous amount. Thank you so much!

Chris is going to be absolutely delighted to see this and he thoroughly deserves every word. Being consistently helpful, responsive and efficient across every stage of the referral process is exactly the standard we expect, and knowing it comes through so reliably on every project you send our way is brilliant to hear.

Looking after your customers as if they were our own is something we never take lightly, your reputation is on the line every time you make a referral, and we are genuinely grateful for the trust you place in us.

Here’s to many more projects together, it’s a partnership we truly value!

Noté 5 sur 5 étoiles

We had the best experience from Gemini

We had the best experience from the first appointment to the fitting.
Appointment made immediately for sales. Arrived at showroom, very helpful and knowledgeable about product which helped final decision. Everything explained about process to product.
Once ordered we were kept informed at every stage and what was required all the way through process. Fitters were professional, friendly and efficient. Left area clean and showed how to clean and what to avoid ie. Hot on surface etc.
I love finished product. Exactly what was wanted.
Can’t praise the whole process enough.
Brilliant

14 juillet 2026
Avis spontané
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Réponse de Gemini Worktops

Hi Gillian. Brilliant. Thank you so much for your review.

From the moment your appointment was booked right through to the fitters leaving your home clean with full aftercare guidance, that’s every single stage of the Gemini Worktop journey delivering exactly as it should. One team, fully committed, at every touchpoint.

Knowing you were kept informed throughout, that everything was clearly explained at our beautiful showroom and that the finished result is exactly what you wanted is the outcome we work so hard to achieve for every customer!

Thank you so much for praising the whole process so generously, it genuinely means the world!

We hope you enjoy your worktops for many years to come!

Noté 5 sur 5 étoiles

Amazing customer service from start to…

Amazing customer service from start to finish
Can't recommend enough

7 juillet 2026
Avis spontané
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Réponse de Gemini Worktops

Hello. Thank you so much for your review!

Delivering outstanding customer service at every single stage, from that very first conversation right through to the finished result, is what our dedicated team shows up to do every day. So hearing it came through so clearly for you is the best possible outcome.

Thank you for choosing Gemini Worktops.

Noté 5 sur 5 étoiles

Max was amazing on the phone and Andy…

Max was amazing on the phone and Andy was amazing in the sales show room.
The whole team was very knowledgeable and friendly.

14 juillet 2026
Avis spontané
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Réponse de Gemini Worktops

Hi Jade. Thank you so much, what a lovely review to read!

Max and Andy are both going to be absolutely delighted to see this, we’ll make sure it gets to them both! Knowledgeable, friendly and genuinely helpful at every touchpoint is exactly the experience we want every customer to have, whether that’s on the phone or in the showroom.

Thank you for choosing Gemini Worktops, we can’t wait to bring your new worktops to life!

Noté 5 sur 5 étoiles

I highly Gemini Worktop

I can't recommend Gemini Worktops enough. I've been back and forth with Dan and Josh throughout the process, and they've both been absolutely brilliant from start to finish. Nothing has been too much trouble, they've been patient with all my questions, really knowledgeable, and always happy to help.

Their customer service has been excellent, making what can be a stressful decision so much easier. It's refreshing to deal with a company that genuinely cares about its customers and takes the time to make sure you're happy.

A huge thank you to Dan and Josh for all your help. I wouldn't hesitate to recommend Gemini Worktops to anyone looking for quality products and outstanding service.

13 juillet 2026
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Réponse de Gemini Worktops

Hi Charlie. What an absolutely wonderful review, thank you so much!

Dan and Josh are going to be absolutely thrilled to see this and we’ll make sure they both do! Being patient, knowledgeable and making sure nothing is ever too much trouble is exactly the standard our dedicated stone specialists hold themselves to, and it sounds like they delivered that in every way throughout your journey.

You’ve touched on something we feel really strongly about - choosing a worktop is a big decision and it should feel exciting, not stressful. Having the right people by your side to answer every question with care and confidence makes all the difference, and we’re so glad that came through for you.

A company that genuinely cares, that’s exactly who we want to be, every single day. Thank you so much for recommending us so warmly!

Noté 5 sur 5 étoiles

Knowledgeable staff

Knowledgeable staff, competitive price, overall good experience.

13 juillet 2026
Avis spontané
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Réponse de Gemini Worktops

Hi Dave. Thank you so much for your review.

Knowledgeable staff, a competitive price and a good experience, that’s the Gemini Worktops promise and we’re really glad it came through for you. As a source-to-surface manufacturer with no middlemen, that combination is something we never compromise on.

Thank you for choosing Gemini Worktops!

Noté 1 sur 5 étoiles

Do not order for a pre-Christmas delivery - They cannot deliver on time.

Do not order with Gemini for a pre-Christmas delivery, even if they state they can deliver on time, they cannot.

The measurement, fittings and product were all very good, however the service really fell short on delivery timings and fair compensation for said issues.

- Missed delivery twice – Two confirmed dates (19th and 22nd December) were both broken, disrupting a pre-Christmas installation and leaving my family without a kitchen while hosting guests.
- Lowballed initial compensation – The opening £150 compensation offer didn't reflect the actual costs incurred of a temporary solution for Christmas, which I had to find myself (MDF, van hire and disrupted plumber booking).
- Inconsistent treatment between customers – Their own correspondence with another customer (Hannah) in the reviews who was in a similar position to us shows how she received a 10% discount and they confirmed that wasn't enough compensation in their review responding to her, yet they refused to apply the same standard to mine. We fell significantly short of the 10% refund.
- Administrative sloppiness – Gemini processed the agreed refund incorrectly sending £10 less than what was reflected in our email to our bank account, requiring yet another round of chasing.
- Drawn-out resolution – The whole process took from 9 January to 2 March (nearly 8 weeks) and required myself to repeatedly push back and provide evidence before getting an outcome which wasn't a good reimbursement.

They're happy to take your money, but aren't particularly forthright in giving you money back when they are in the wrong! Disappointed by their poor customer service.

7 janvier 2026
Avis spontané
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Réponse de Gemini Worktops

Hello Teleri.

We are truly sorry to read this and we want to sincerely apologise for the experience you had over what was such an important time of year for your family.

Your points you have raised around compensation, consistency and the administrative error are all noted and taken seriously. We are not satisfied that the resolution you received reflected the impact this had on you, and we are sorry it took so long and so much effort on your part to reach even that outcome.

We would like the opportunity to speak with you directly about this. Someone from our team will be reaching out to you personally very soon, we want to understand the full picture and explore whether there is more we can do.

Thank you.

Noté 5 sur 5 étoiles

Great service from Andy

Great service from Andy, really thorough, helpful and knowledgable. Would highly reccomend

11 juillet 2026
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Réponse de Gemini Worktops

Hi Stephanie. Thank you so much, Andy is going to love seeing this!

Thorough, helpful and knowledgeable is exactly the standard our dedicated stone specialists hold themselves to, taking the time to really understand what you need and guiding you through every decision with confidence is what sets the Gemini Worktops experience apart.

Thank you for recommending us!

Noté 5 sur 5 étoiles

Knowledgable, Supportive and Competitive

We found Gemini on line, and although over an hour away, it was a very worthwhile trip visiting the showroom. We booked a meeting, and immediately on arrival were greeted and offered a drink. We were shown into the showroom, where we were joined by Tamzin, who was very helpful and knowledgeable throughout our meeting. There was no pushing sales pitches, and we found exactly what we were looking for at a very competitive price. The full process was carefully explained and we actually placed our order there and then.
Would highly recommend Gemini

9 juillet 2026
Avis spontané
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Réponse de Gemini Worktops

Hi Peter. Over an hour away and still worth every mile, what a wonderful thing to read! Thank you so much for this review.

We’ll make sure Tamzin sees this - taking the time to truly understand what you’re looking for and guide you through the full process with confidence is exactly what our dedicated stone specialists are here for. And doing it without a hint of a sales pitch is something we feel really strongly about.

Thank you so much for making the trip and for recommending us so warmly, we can’t wait to bring your new worktops to life!

Noté 5 sur 5 étoiles

The quartz experience…

The whole service from choosing to order to installation was faultless, courteous, very competitive and would certainly use them again.

15 mai 2026
Avis spontané
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Réponse de Gemini Worktops

Hi Donald. Thank you so much for your review. 'Faultless' is a word we absolutely love to read!

From choosing your stone right through to the finished installation - 'courteous, competitive and faultless at every stage'. That’s our source-to-surface approach working exactly as it should, with one dedicated team ensuring nothing is left to chance from start to finish.

Knowing you’d use us again is the greatest compliment, we’ll be here whenever you’re ready!

Noté 5 sur 5 étoiles

Thank you Rhona

Thank you to Rhona for such wonderful service. She was incredibly helpful, knowledgeable, and accommodating with arranging a meeting time that suited us. We really appreciated the time she took to help us and the excellent service she provided. Thank you, Rhona!

8 juillet 2026
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Réponse de Gemini Worktops

Hi Klaudia. What a lovely review, thank you so much for taking the time to share this!

Rhona is going to be absolutely delighted to see this and we’ll make sure she does! Being helpful, knowledgeable and genuinely accommodating around what works for you is exactly what we are here for, and it sounds like Rhona delivered that in every way.

Thank you for choosing Gemini Worktops!

Noté 5 sur 5 étoiles

great service from start to finish and…

great service from start to finish and we love our new worktop. would highly recommend!

1 juillet 2026
Avis spontané
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Réponse de Gemini Worktops

Hi Paul. Thank you so much for your review and we love that you love it!

Great service from start to finish is something we work really hard to deliver for every single customer, with one dedicated team owning every stage of your journey, from your very first conversation right through to the day your worktop was fitted, that consistency is something we never leave to chance.

Thank you for recommending us and we hope you enjoy your worktop for years to come!

Noté 5 sur 5 étoiles

Quality worktops and excellent service

We had a very positive experience with Gemini Worktops from start to finish. We had shopped around a little to get a sense of what a competitive price might be and we were really pleased with the customer service, worktop, price and installation from Gemini.

The sales team and the templating team were really helpful. We had numerous samples sent through which helped us choose the style and pattern for our kitchen. There weren’t any hard sales techniques or any pressure to buy from them. The website and the portals that you use throughout the process are really easy to navigate and we found them really helpful. Any queries we had were answered promptly and the fitting team were amazing. Did an excellent job and took real care and attention in finishing it off for us to complete a whole experience. I would wholeheartedly recommend Gemini worktops for anyone that’s considering replacing their worktops at competitive prices and want the piece of mind that using a national company is worth considering based on our experiences. I wouldn’t hesitate recommending to family and friends.

Thanks Gemini Team

6 juillet 2026
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Réponse de Gemini Worktops

Hello! What an absolutely wonderful detailed review, thank you so much for every word of this!

Shopping around and choosing Gemini Worktops based on price, service and the overall experience is exactly the outcome we work towards, and as the UK’s only source-to-surface stone worktops brand with no middlemen and no markups, we’re proud to offer a price that genuinely competes without ever cutting corners on quality or care.

No pressure, no hard sales techniques, helpful samples, easy portals and prompt responses - tick, tick, tick! That’s our dedicated stone specialists making every stage feel straightforward and supported.

Thank you for recommending us so wholeheartedly to family and friends!

Noté 5 sur 5 étoiles

spacedorset.com

I deal with Chris at Gemini regularly and he's always quick with communication and willing to help.

The install teams are friendly and skilled at what they do.

We've done plenty of kitchens with Gemini and have two more booked for this month alone - which should tell you all you need to know about our experience with them.

6 juillet 2026
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Réponse de Gemini Worktops

Hi Jack. Thank you so much for your kind review.

We’ll make sure Chris sees this! Being quick, communicative and genuinely helpful is exactly the standard we expect from our dedicated team, and it’s brilliant to hear it comes through so consistently for you.

Friendly, skilled installation teams on every job - backed by almost a century of British craftsmanship and our no-middleman approach, is what we’re proud to bring to every kitchen, every time.

We look forward to working alongside you again soon!

Noté 5 sur 5 étoiles

Show room visit

I have just visited the show room today (4 july) on arrival i was greeted by sales manager Dan who was great showed me the product and explained a lot about it, from been made to fitting, very relaxed experience and will be placing an order 👍

4 juillet 2026
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Réponse de Gemini Worktops

Hi Paul. Welcome to the Gemini Worktops family, we’re so excited for your in-coming order! Thank you so much for popping in and for sharing this.

We’ll make sure Dan sees your comments - creating a relaxed, informative experience where you leave feeling truly confident in your decision is exactly what our showroom is there for. Understanding the full journey of your worktop, from how it’s made right through to the day it’s fitted, makes such a difference, and it sounds like Dan brought that to life brilliantly for you.

We can’t wait to get started on your project - you’re in great hands!

Noté 5 sur 5 étoiles

The whole experience pain free 10/10

The whole process from initial contact, template, fitting and price..First class, and a LOT cheaper than overlays, which were my first option. Very professional company and every step is explained in detail. 10/10

19 juin 2026
Avis spontané
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Réponse de Gemini Worktops

Hi Andre. Thank you for your lovely review!

Choosing Gemini Worktops for our beautiful quartz, over overlays and finding us significantly more affordable on top of that - that’s our no-middleman guarantee doing exactly what it promises. As the only brand in the UK to design, source, manufacture and install our own stone surfaces, we cut out every layer of cost in between and pass that saving directly to you. Superior quality, straight from the source!

Thank you so much for the 10/10, we hope you love your new worktops for many years to come!

Noté 5 sur 5 étoiles

Full replacement, excellent customer service.

We had worktops fitted approx 3 years ago, loved them but then noticed a tiny crack near hob corner.

I contacted gemini to see what could be done, after sending photos they advised it was a fault and they would replace all the worktops and pay costs of other trades to remove and refit hob and sink.

Claire from the resolutions team was fantastic emailed regularly, sent out samples and arranged fitting on dates that suited us. New worktops now fitted and again an excellent job.

Fantastic customer service that I've never experienced with any company,

Thank you gemini, I would highly recommend them to anyone.

29 juin 2026
Avis spontané
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Réponse de Gemini Worktops

Hello! What an absolutely wonderful review, thank you!

Noticing a fault three years after installation and having it fully resolved, replacement worktops, all trades costs covered and the whole process managed with care and regularity by Claire, that’s our commitment to every customer in action. When something isn’t right, we make it right.

We’ll make absolutely sure Claire sees this, going above and beyond to keep you informed, send out samples and arrange everything around your schedule is exactly the standard our resolutions team holds itself to, and it’s brilliant to hear it came through so clearly.

Thank you for recommending us!

Noté 5 sur 5 étoiles

Smooth running from initial enquiry to…

Smooth running from initial enquiry to installation. Had a problem with one of the finished upstand as it was 2mm out of place; however; Gemini recut and came back to put it right. So please with the worktop. Thank you!

2 juillet 2026
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Réponse de Gemini Worktops

Hi Patrick. Thank you so much, and for mentioning how we handled the upstand too!

Two millimetres out is two millimetres too many as far as we’re concerned, so we’re really glad we were able to recut and come back to put it right. That attention to detail and willingness to make things perfect is something we never compromise on, whatever it takes.

We are so pleased you love your new worktop! Thank you for choosing Gemini Worktops.

Noté 5 sur 5 étoiles

We visited the show room - worth a visit

We visited the show room and were very impressed. We travelled from Sheffield to see the samples - and it was well worth a visit. We changed our minds after seeing the worktops in person. Dan was super helpful and knowledgeable. Well worth a trip to see samples in person.

27 juin 2026
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Réponse de Gemini Worktops

Hi Lauren. Thank you so much for making the trip all the way from Sheffield, and for sharing how worthwhile it was!

There really is something special about seeing the stone in person, the depth, the texture, the way the light catches the veining! It’s a completely different experience to viewing online, and it sounds like it genuinely helped you find the right choice for your kitchen.

We’ll make sure Dan sees this, he’ll be absolutely delighted! Having knowledgeable, helpful people on hand to guide you through the decision is exactly what we want every visit to feel like.

Thank you so much for recommending the trip to others!

Noté 5 sur 5 étoiles

They were great right from pricing to…

They were great right from pricing to designing to installation. They were also very good and quick when I had to fix the stains on the backsplash. I will definitely recommend them.

1 juillet 2025
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Réponse de Gemini Worktops

Hi Mayu. Thank you so much, and for highlighting our aftercare too!

From pricing and design right through to installation, we always aim to make every stage feel smooth and well supported, and when you needed us afterwards, we’re really glad we were able to respond quickly and get things sorted for you. Being there after the job is done is just as important to us as the work itself.

Thank you for recommending us! We hope you enjoy your worktops for years to come.

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