Gerrards Auction Rooms Avis 

217
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I went along to an event in Penicuik with old broken silver and gold. Simon was friendly and gave me a valuation which to be honest was double my expectation and I got cash immediately. Highly recomm... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This was our second visit, I had a small amount of items which I got a good amount for. Also took my mother in law along and she was delighted with what she got for her items!! We would definitely... Voir plus

Noté 5 sur 5 étoiles

Lovey experience today taking jewellery down to the local hotel. Met a lovely lady called Elizabeth and she made it so easy for me, I had taken jewellery down and was pleasantly surprised with what I... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Received leaflet through door decided to go along to local venue close to me. Met Lizzy at Seamill Hydro. Seamill. She was friendly, knowledgeable and easy to talk to. Sold some jewellery and money w... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Maison de vente aux enchères
  2. Art & antiquités
  3. Service de rachat de bijoux
  4. Enchères en ligne

Écrit par l'entreprise

Auction Rooms, House Clearance & Jewellers


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

217 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,7

Tous les avis

(217)

69 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Helpful staff

Package packed well and arrived promptly. Thanks Carole

19 juillet 2024
Avis spontané
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Réponse de Gerrards Auction Rooms

That's great to hear. Thank you for taking the time to leave us a positive review. it means a lot. Gerrards customer service team.

Noté 5 sur 5 étoiles

Came in the antiques centre and found…

Came in the antiques centre and found some fabulous items. The lady who worked there, Carole, was a great help.

24 juillet 2024
Avis spontané
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Réponse de Gerrards Auction Rooms

Hi Ryan, Thank you for taking your time to leave us a positive review. I will pass on your appreciation to Carole. Kind regards, Leighanne

Noté 5 sur 5 étoiles

i find the staff there

i find the staff there, very helpful and cheerful....i lost a coffee pot lid and Leighanne searched for for me, and found it!....very happy

25 juillet 2024
Avis spontané
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Réponse de Gerrards Auction Rooms

Thank you Linda for your review. We are always happy to assist in any way we can and as a team are always striving to improve and build on our customer service. We really appreciate you taking the time to leave a review!

Noté 5 sur 5 étoiles

Pre auction viewing

We went to look at a few rings which are due to be auctioned. Carole was really helpful and took the time to find the ones we had seen online.
All the staff were very friendly and professional.

10 juillet 2024
Avis spontané
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Réponse de Gerrards Auction Rooms

Thank you David for taking the time to leave a review. We appreciate your comments and feedback on staff performance.
Kind regards Lizzy Cole

Noté 5 sur 5 étoiles

Gerrard's Auction House. Well Worth A Visit !!!!

Have been using Gerrards now for many years.Always buy at their regular sales,and sell items occasionally.Liz and her family and members of staff,run a very professional and successful auction house.Always happy to help and give advice and most importantly very welcoming and friendly

10 juillet 2024
Avis spontané
Noté 4 sur 5 étoiles

Enjoyable experience with Lizzy from…

Enjoyable experience with Lizzy from Gerrards. Trying to sell some of my jewellery which I no longer use. Comments on the silver jewellery were fair. Unfortunately some of the items were quoted on the scrap value of the silver so it was better to take these home and have a rethink about what to do with them.

3 juillet 2024
Avis spontané
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Réponse de Gerrards Auction Rooms

Hi Grace, Thank you for taking the time to leave us a review. We really appreciate your feedback. Gerrards customer service team.

Noté 5 sur 5 étoiles

Very friendly and helpful

Very friendly and helpful. No pressure to sell transaction quick and easy. Lizzy was very pleasant and explained every step along the way.

3 juillet 2024
Avis spontané
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Réponse de Gerrards Auction Rooms

Hi Ruth, Thank you very much for your lovely review. I will pass your comments on to Lizzy. Gerrards customer service team.

Noté 5 sur 5 étoiles

Great experience and wonderful service from Lizzy and Debs

I've recently sold two lots of jewellery with Debs and Lizzy of Gerrards and they are friendly, helpful and very honest. The experience of selling sentimental jewellery is not an easy one, but the ladies are so friendly and give their honest opinion, it soon puts one at ease. Great experience with wonderful service. Thank you

4 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent and professional service

Simon and Dave did an excellent job of going through my mother's house and advising us on what was likely to sell at auction. Everything selected was packed up well and they both acted with courtesy and professionalism. Simon spent a considerable amount of time assessing jewellery. An excellent service.

26 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Wonderful service would recommend

Popped in to see the ladies who came to my local library about selling a few pieces. Wonderful service, warm and welcoming and made everything so straight forward!

Happily sold a ring and a few bracelets and got cash in hand right there.

Would definitely recommend to anyone looking to sell some items or to get a valuation.

25 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Valuation in Forres

We met with Lizzy early this evening. She was easy to deal with knowledgeable and honest with us.
Would recommend anyone who’s thinking about it to go along, you don’t have to sell and they’ll be honest with you in relation to items.
We sold quite a few items and others we didn’t.

20 juin 2024
Avis spontané
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Réponse de Gerrards Auction Rooms

Hi Neil, Thank you for taking the time to leave us a great review. I will pass your comments on to Lizzy to let her know she is doing a good job. Gerrards customer service team.

Noté 3 sur 5 étoiles

Could have been better

I took some costume jewellery and other bits and bobs of silver plate along to the nearby venue. I didn't expect them to be of much value, but you never know.
However, the attitude of the valuer could have been more of 'I'm very sorry, these are not the kind of things we want as they are of little monetary value' and less of the "no good to us" abrupt style that I was met with.
Some of these things had memories attached to them, so I would have preferred a more compassionate, less dismissive summing up.

20 juin 2024
Avis spontané
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Réponse de Gerrards Auction Rooms

Thank you for taking the time to get in touch. I can understand that some sentimental items that mean much to the family can be low in value and it can be quite upsetting when told these items are not of interest to us.  We buy lots of low value items including costume jewellery and silver plated ware. We take lots of things low in monetary value but saleable for example a nice Timex  watch, a strand of beads a medal - all low value but saleable. I apologise if we came across as abrupt. Many thanks Gerrards Auction Rooms 

Noté 5 sur 5 étoiles

Came in for viewing day yesterday

Came in for viewing day yesterday, always a pleasure and good customer service especially from Rebekah, Dog friendly too, which is always a plus !

12 juin 2024
Avis spontané
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Réponse de Gerrards Auction Rooms

HI Liam, thank you for your positive review and for taking the time to post a review. We are happy to say that we always welcome well behaved dogs and thank you for your valued support.

Noté 5 sur 5 étoiles

EXCELLENT PROFESSIONAL SERVICE

LEIGHANNE provides excellent customer service which is highly professional and knowledgable . She is a real asset to Gerrards and we have personally experienced how good she is regarding telephone bidding - simply superb .

12 juin 2024
Avis spontané
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Réponse de Gerrards Auction Rooms

Thank you Tom, we really appreciate you taking the time to write a review and we value your continued support. Many thanks The Gerrards Team.

Noté 5 sur 5 étoiles

Pleasently surprised!

I went to the Auction rooms this morning. I took some jewellery belonging to my late aunt mostly costume, and 3 mens watches. I spoke to Simon, the valuer, who looked through it all.I decided to sell, rather than auction, and was stunned by the large amount he offered. I didn't think I would get anything like what he gave me. The money is going to Cancer research. If anyone has anything to sell or auction do use Gerrards, this is the second time I've used them, and can't speak highly enough of them.

12 juin 2024
Avis spontané
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Réponse de Gerrards Auction Rooms

Hi Linda, Thank you very much for taking the time to write us such a lovely review. Gold is at an all time high at the moment, so tell your friends. we'd be happy to help them if they have any they'd like to sell. Thanks again, Gerrards customer service team.

Noté 5 sur 5 étoiles

We have visited Mosborough Hall

We have visited Mosborough Hall, Sheffield the past 2 Saturdays, We had excellent service from Lizzy. It was a pleasure doing business, a very nice lady to meet.

8 juin 2024
Avis spontané
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Réponse de Gerrards Auction Rooms

Hi Lisa, Thank you for your lovely review. It is always good to hear our teams on the road are doing a great job. I will pass on your comments to Lizzy. Kind regards, Gerrards customer service team.

Noté 5 sur 5 étoiles

Highly Recommended

Thank you Lizzy and Debs. Great advice, friendly service, fair prices paid.

6 juin 2024
Avis spontané
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Réponse de Gerrards Auction Rooms

Hi Greg, Thank you for your kind words. It's great to hear our teams out and about doing valuation & buying in days are providing a great service. Gerrard customer service team.

Noté 5 sur 5 étoiles

A+ rating

Staff were pleasant, and assisted me in a swift and efficient manner. Location is stunning, and the building is beautiful. Plenty of bargains and intricate works of art to be discovered, and collected.

5* A+ rating from me personally.

Kind regards, Timothy.

2 juin 2024
Avis spontané
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Réponse de Gerrards Auction Rooms

Hi Timothy, Thank you for taking the time to leave us a positive review. We are glad you love our building as much as we do! Kind regards, Gerrards customer service team.

Noté 5 sur 5 étoiles

Worth a visit, you never know

I was there with a friend and Lizzy who dealt with us was very friendly, professional and honest with her valuation, making the whole process very straightforward

5 juin 2024
Avis spontané
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Réponse de Gerrards Auction Rooms

Hi Christine, Thank you for your lovely review. I will make sure Lizzy knows she is doing a great job. Hope to see you again soon. Gerrards customer service team.

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