I was able to book an appointment with a doctor the same day and confirm my ADHD diagnosis. When it came time to finding a pharmacy, I worked with Lin in customer service and she was so helpful. She r... Voir plus
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I was able to book an appointment with a doctor the same day and confirm my ADHD diagnosis. When it came time to finding a pharmacy, I worked with Lin in customer service and she was so helpful. She r... Voir plus
L'entreprise a répondu
Most of the times I’ve run into an issue, whether that’s a portal/account problem or issues getting my prescription, I’ve usually worked with Patricia at Mindful Health. She is absolutely amazing... Voir plus
L'entreprise a répondu
We had a power outage at our house before our first zoom call. The representative that assisted me Jason was awesome. Called me back set up a new appointment with me for tomorrow night and was very em... Voir plus
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I was contacted regularly. Lucy was super helpful!!! I didn't feel alone in trying to navigate a new pharmacy. I felt important and not like a burden. When I was unable to answer the phone call,... Voir plus
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Fast, Convenient, and Expert Mental Health Services. Get professional care from the comfort of your home, anytime you need it.
Etats-Unis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great and efficient time to get my issue resolved! Lucy was awesome and stayed on top of it until my issue was resolved!

Réponse de Mindful
We had a power outage at our house before our first zoom call. The representative that assisted me Jason was awesome. Called me back set up a new appointment with me for tomorrow night and was very empathetic to my problems. He is a great asset to your company.

Réponse de Mindful
Quickly resolved my issue and provided answers to the follow up questions I had about availability of providers in other states while travelling for extended period of time.

Réponse de Mindful
Kim was very helpful in assisting me with an early refill request before leaving for my trip.

Réponse de Mindful
Miss Agnes, was wonderful and very helpful when it came to resolving billing questions and scheduling appointments. My doctor assigned to me has been wonderful in helping with treatment for focus problems. Highly recommend.

Réponse de Mindful
Micka was professional, patient and kind. That’s just how great they Arne at Mindful help. I wish I got a heads up on me needing another appointment which my would have avoided a lot of back and forth but my issues are resolved and that’s all that matters. Thank you micka and team!

Réponse de Mindful
Mary was excellent, hasty and pointed. Great customer service!

Réponse de Mindful
Most of the times I’ve run into an issue, whether that’s a portal/account problem or issues getting my prescription, I’ve usually worked with Patricia at Mindful Health.
She is absolutely amazing to work with! She always listens to my problem thoroughly and without interruptions and then always goes to bat for me and delivers on her word.
She is patient, kind and good at her job!

Réponse de Mindful
Mindful makes it easy and affordable to receive professional mental health help.

Réponse de Mindful
Followed up multiple times on the status.

Réponse de Mindful
Angel was fast to reach out to me regarding my back-ordered medication replying within a couple hours. She also called back with updates, and made sure to check in a day later to make sure I received my medication. She has made the fear of going without my medication, a lot better!

Réponse de Mindful
Great interaction. Took care everything I needed help with and then some. Customer service rep went above and beyond what was asked of.

Réponse de Mindful
I spoke with Allen yesterday and informed him on the prescription issue, he called me early this morning with an update, which was nice. He also took the time to call the pharmacy and get useful information, which he communicated to me. Much appreciated.

Réponse de Mindful
Tarah was amazing, she followed up with me on the phone about my account related issue. And also, the platform itself is amazing! I love how convenient it is to use!

Réponse de Mindful
I recently was having the worst time trying to get things situated with getting my prescriptions and I embarrassingly took out my frustration on one of the service team members/callers and I truly apologize completely for doing that. It wasn’t your fault and I let my emotions get the best of me- I will do better in the future.
I want to thank each and every service teammate that had reached out to help me figure everything out and had the patience to handle my inappropriate behavior. I was incredibly stressed but that is no excuse. I love this service and I think it’s one of the stable things I have in my life - they have been consistent in their care and attention to my needs and concerns and I know whatever concerns I may have that are reasonable, the team at Mindful health will be able to help. Thank you all for not just listening, but for having empathy and patience and understanding. Thank you so much

Réponse de Mindful
Mindful Health is a great company. Support staff is very helpful, and very quick to get in touch with when needed. Highly recommended!

Réponse de Mindful
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