As a complete beginner to enrolling employees on to a pension scheme this went well. Had lots of questions but the online help was excellent.
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
These guys are simply brilliant at what they do, honestly cannot fault them in any way, superb service.
L'entreprise a répondu
So easy to control my pension. I was paying a large % fee to an IFA who wasn’t doing a lot, so decided to go it alone as I work in financial services. The % fee has dropped considerably and controllin... Voir plus
L'entreprise a répondu
Penfold is proving everyday that it is one of the best companies in this field. My pension fund is safe and growing, I am supported and have been receiving the right advices and my emails and phone ca... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fonds de pension
- Institution financière
- Conseil en investissement
- Bureau de retraite
- Fournisseur de pension de retraite
À propos de Penfold
Écrit par l'entreprise
Feel good about your financial future - our pension is here to get you to your saving goals and stay with you for life.
Get your savings back on track, grow your wealth, and get to know the ins and outs of your pension. All with friendly and expert support while we keep your money safe and secure.
Join thousands of happy Penfold pension savers today.
Visit website
Coordonnées de contact
The Ministry, 79-81 Borough Rd, SE1 1DN, London, Royaume-Uni
- 020 8003 5908
- hello@getpenfold.com
- getpenfold.com
4,6
Excellent
2 k avis
A répondu à 86 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great for self-employed people
As a self employed person my wages are different from week to week and you can adjust the amount you put in by using the easy using app.
18 février 2026
Réponse : Penfold
Hi Duncan,
That’s great to hear! Thank you. Flexibility is important for self-employed people, so we’re really pleased the app makes it easy for you to adjust contributions.
Best,
Penfold Team
Réponse : Penfold
Hi Keith,
We’re delighted to hear that. Thank you for taking the time to leave a review.
Best,
Penfold
Really helpful!
3 février 2026
Réponse : Penfold
Hi Adam,
Brilliant to hear! We’re glad we could support you.
Best,
Penfold Team
Great pension provider!
11 septembre 2025
Réponse : Penfold
Hi Anishum,
We love hearing from happy customers! Thanks for taking the time to leave us a review.
Best,
Penfold Team
Very helpful in managing my account
Very helpful in managing my account and app. All the responses were prompt and professionals.
16 février 2026
Avis spontané
Réponse : Penfold
Hi Raluca,
Your kind words are much appreciated! Thank you for sharing your experience with us.
Best,
Penfold
Réponse : Penfold
Hi Sandy,
Thank you for taking the time and leaving us a review. We're so glad you enjoyed our service.
Best,
Penfold Team
Réponse : Penfold
Hi Mrs. Gail,
We appreciate you sharing this. Keeping things simple and easy to understand is really important to us.
Best,
Penfold
Fantastic app
Fantastic app. Clear and simple to use. My investments have only increased.
13 février 2026
Réponse : Penfold
Hi Charlotte,
Thanks so much for sharing this. It’s great to know the app feels simple to use and that you’re happy with how things are progressing.
Best,
Penfold Team
Professional app
Professional app. Easy to use and great information provided. Excellent performance to date.
14 février 2026
Avis spontané
Réponse : Penfold
Hi Debbie,
We appreciate you taking the time to leave this review. We’re delighted you’re enjoying the app and finding the information clear and useful.
Best,
Penfold Team
Réponse : Penfold
Hi Dhudam,
We're so grateful for your positive review. Thanks for choosing us!
Best,
Penfold
Very good customer service
Very good customer service, I received instant information on any update on pension.
30 janvier 2026
Réponse : Penfold
Hi Morlai,
That’s lovely to hear. Thank you! We’re really pleased you felt well informed and supported throughout.
Best,
Penfold
Declaration of Compliance Assistance
I had some detailed questions in order to help me complete a Declaration of Compliance. The team were very responsive and able to answer all the questions I has quickly and efficiently.
12 février 2026
Avis spontané
Réponse : Penfold
Hi Jenny,
Thank you for taking the time to share this. We’re really pleased that the team could provide the detail you needed to get everything completed confidently.
Best,
Penfold Team
Both Tashna and Katariina were super…
Both Tashna and Katariina were super helpful.
10 février 2026
Avis spontané
Réponse : Penfold
Hi Steve,
We really appreciate your feedback. Delighted to hear both Tashna and Katariina were able to assist. We’ll be sure to share your kind comments with them.
Best,
Penfold
Thank you for the quick information and…
Thank you for the quick information and service
11 février 2026
Avis spontané
Réponse : Penfold
Hi Olegas,
Thanks so much for sharing this. We’re pleased everything was handled promptly for you.
Best,
Penfold
Fantastic service
Ramz in the customer service team deserves so much praise! Helped me with all my questions and provided excellent service. I love using my app and seeing my pot grow. It’s easy to use, clear and convenient. Highly recommend!
9 février 2026
Avis spontané
Réponse : Penfold
Hi Laura,
We really appreciate your feedback. It’s fantastic to hear Ramz provided excellent service and that you’re finding the app clear, convenient, and easy to use. We’ll be sure to share your lovely comments with her.
Best,
Penfold Team
Very easy to contact and simEasy processple process…
Very easy to contact and simple process dealing with money. Highly recommended.
6 février 2026
Avis spontané
Réponse : Penfold
Hi Deborah,
Thank you for your review. Keeping communication easy and processes clear is important to us, so we’re glad that’s come through.
Best,
Penfold
Réponse : Penfold
Hi James,
Thanks for sharing this. It’s great to hear that getting started was easy, and we value your feedback as we continue to look at it as we evolve our service.
Best,
Penfold Team
Excellent customer service from Gertrud…
Excellent customer service from Gertrud dealing with a transfer. Penfold make it really easy to invest in a pension. Communication is first class, easy to use and understand App, and most importantly the returns are good.
4 février 2026
Avis spontané
Réponse : Penfold
Hi Duncan,
We really appreciate your feedback. Making pensions easy to understand and manage is exactly what we aim for, so it’s wonderful to hear that’s been your experience. We’ll be sure to pass your kind comments on to Gertrud.
Best,
Penfold Team
Sumeyye quick and efficiente
Sumeyye made everything easy, he was quick reacting and gave all the information we were needing across 3 or 4 emails
4 février 2026
Avis spontané
Réponse : Penfold
Hi Jose,
We really appreciate your review! Keeping things clear and responding quickly is important to us, so it’s lovely to hear that Sümeyye could support you well. We’ll pass this on to her.
Best,
Penfold Team
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