I ordered a moon jelly cat back in october! After never receiving my order that was sent to the "wrong adress" and having confirmation of being sent back to sender i was told multiple times to email t... Voir plus
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My granddaughter loves the jelly cat toy. It arrived safely within the seven working days. My only concern that the link from the email confirmation to the website wouldn’t open and instead I got a wa... Voir plus
Courier was fast but coming from Shenzhen was not impressive, as people would misunderstand goods from Taobao instead. My order was placed from Hong Kong through the official site in Europe. If good... Voir plus
Came from china which was not expected delivery said 2 -9 days how it could get here in two days is impossible. Arrived on day 9 but in jelly cat bag with jelly cat labels however it is not a jelly ca... Voir plus
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Fake toys with the messy label tag.
Fake toys with the messy label tag.
No reply for the return & refund required.
Scam site selling fake Jellycats
I wish I'd checked these reviews before ordering! A sham company based in China selling fake Jelly Cat toys at full price. The order did arrive within a couple of weeks but is clearly a fake. No reply from the email provided on the website.
What a disgrace of a company they…
What a disgrace of a company they should not be allowed to get away with trading AVOID AVOID selling fake jelly cats shame on you as a company taking inocent peoples money DISGRACE stop them from trading
I haven’t received my order yet and it…
I haven’t received my order yet and it was for my granddaughter’s birthday yesterday. So I’m not happy.
I’ve been scammed
I’ve been scammed! Hope I can get the money back! Robbing bastards! One disappointed little girl on my hands!
Scam website and fake jellycats.
FAKE
FAKE
Dropshipped from China with a business address registered in a new york apartment - AVOID
This company is a scam and sends out…
This company is a scam and sends out fake jellycats or doesn’t send them at all
The item i ordered is NOT the quality I…
The item i ordered is NOT the quality I wouod except a JellyCat to be and when I asked for a refund they have ignored every attempt I have made.
FAKE
FAKE, I ordered the Bartholomew bear and what arrived had a random label and tag sewn in. Three emails were ignored so I disputed it with my bank. They and 90 days to argue the case and waited over 70. So now have to 5 days argue my case ridiculous. They blatantly lie in their argument saying “product matches description” ( it obviously doesn’t). Can now see the photos are taken from the jellycat website with the background edited. Reviews must be fake too as you can’t leave reviews. I have the real one now and the everything is wrong not even a good fake.
Definitely a scam
Definitely a scam. I ordered the Bartholomew strawberry bear and they sent me a fake. It looks nothing like it. I’m shocked they even thought I wouldn’t notice lol. DO NOT ORDER FROM HERE. They also will not respond to you. So I had to dispute the charge.
Slow delivery but it was a genuine toy
They took the maximum amount of time stated to send it and I was starting to panic after reading these reviews that it would be a fake scam, but I did get a genuine jelly cat after two weeks.
Fake jelly cat toys - AVOID
Fake jelly cat toys. Website looks very impressive says USA based but I believe they were a Chinese import through a uk distribution company. No response from customer service when chasing the marshmallows which did not arrive for 2 weeks - not exactly the fast delivery advertised! Then I looked them up here to find others with the same issue and that they were fakes.
I can confirm indeed that they are definitely fakes. Same price as real ones too! I bought the real one from a well known uk shop which arrived in 2 days. The fake one is overstuffed, smaller and squat, legs wonky, different material, does not say suitable from birth (good thing as it isn’t!!), ribbons holding them together are in the wrong place and badly stitched, no blush on cheeks. The labels have clearly improved as I would not have noticed until compared to the real ones. I have asked my credit card company to chase my money back from them. I emailed them (the getplushie email) again to return the fake products and have yet to receive a response.
Completely fake website paid nearly the…
Completely fake website paid nearly the same price as orginally JC.
Needs to be removed
Tags on marshmallow clipped with plastic! And didn’t look like picture.
Took ages to arrive and when asking for a refund no response.
AVOID AVOID AVOID...
AVOID AVOID AVOID.... DO NOT USE. THEY TAKE YOUR MONEY AND YOU DO NOT GET ANYTHING
IT IS SCAM
IT IS A SCAM , my item hasn’t arrived but it shows it has been delivered .
Chinese scam.
Absolutely terrible 😞 they take your…
Absolutely terrible 😞 they take your money and you don’t receive anything, the website is still up and running and I’m sure Lots of people will be so disappointed when they don’t get the jellycat they think they have ordered ! I can’t believe it’s allowed to still be up and running it needs shutting down !! Beware do not deal with them !!!
SCAM!!!!!!!!!
SCAM! Avoid this company. My jellycat never turned up and they are sending AI generated emails instead of responding. Absolutely disgusting.
Avoid - fake Jellycat goods!
I ordered the Jellycat marshmallow duo and then saw the reviews on here. My item arrived today and I can indeed confirm they're fake. This company seem to be evolving, as they did look quite good quality and had Jellycat tags and labels, and came with a dust bag. However, comparing to genuine products and the pictures on the Jellycat website, you can see lots of discrepancies.
The marshmallows don't have blush marks, one is bigger than the other, the legs are stitched differently, they're attached together a different way to the images and the dust bag is a different colour. The Jellycat labels on the product are also different to the originals.
Please don't get sucked in by the slightly cheaper price.
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