Getpotted.com Avis 

2 835
•
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

User friendly website with excellent range of products at very affordable prices and quality. Order packaged very securely and dispatched quickly. Very pleased with my plant trough, which is very attr... Voir plus

Noté 5 sur 5 étoiles

Prior to ordering I spoke to Ian to ascertain was there any way I could see the large Planters before purchasing. Ian informed me that they did not have a store but I could go to the ware house where... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Arrived in good condition, nothing damaged. The self watering pot looks to be a good product, especially with the challenging summer we have just experienced. I may well buy more, to ensure that at... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I loved this pot!! Also, great prices comparing it with other websites with the same kind of items. Quality and beautiful product. A statement for our living room.

À propos de l'entreprise

  1. Jardinerie
  2. aussi dans
  3. Fabricant de poteries
  4. Fournisseur de plantes artificielles
  5. Magasin de design et de décor intérieur
  6. Magasin de mobilier de jardin

Écrit par l'entreprise

GetPotted.com is the perfect place to find all of your gardening accessories and products to keep your fingers green and brighten up your garden and your home. Our online store offers a large selection of different flower planters and accessories and the options are limitless, we can offer many different sizes, colours and shapes of amazing planters for gardening made from a variety of materials, such as plastic/resins, fibrestone, fibreglass and many more. If you are looking for a reliable company that specialises in planter containers and works with well known and good quality brands, then GetPotted will be your best choice. Our shop provides a unique service to everyone from amateur growers to real specialists in the cultivation of flowers, plants and ornamental trees.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 93 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(2 835)

214 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I’m happy with my olive tree

I’m happy with my olive tree. It was delivered in great condition and it looks healthy.
Pots I love also.

2 juin 2026
Logo de Getpotted.com

Réponse de Getpotted.com

Dear Customer,

We really appreciate your feedback!

Bringing a touch of nature home with a healthy olive tree is always exciting, and we're so glad the tree and pots exceeded your expectations. Enjoy your beautiful new setup!


Ian
GetPotted

Noté 5 sur 5 étoiles

Order arrived on Thursday 25th June

Order arrived on, time. Pots well packed and good quality. Would definatly use Get Potted again.

22 juin 2026
Logo de Getpotted.com

Réponse de Getpotted.com

Dear Susan,

Thank you for choosing Get Potted!

We're thrilled that your pots arrived safely, promptly, and in great condition. Hearing that you would definitely use us again is the ultimate compliment. Happy planting until next time!


Ian
GetPotted

Noté 5 sur 5 étoiles

Easy to order arrived as per time…

Easy to order arrived as per time given. Good quality product and I will definitely order from this site again

1 juin 2026
Logo de Getpotted.com

Réponse de Getpotted.com

Dear Deborah,

We really appreciate your feedback!

Providing a seamless shopping experience alongside high-quality products and reliable delivery is exactly what we aim for. Thank you for choosing us, and we can't wait to help you with your next purchase!


Ian
GetPotted

Noté 5 sur 5 étoiles

Good Product Fast Delivery Would…

Good Product Fast Delivery Would Recommend

19 juin 2026
Logo de Getpotted.com

Réponse de Getpotted.com

Dear Caroline,

We really appreciate your feedback!

Providing excellent products paired with speedy delivery is exactly what we aim for. Thank you for recommending us!


Ian
GetPotted

Noté 5 sur 5 étoiles

Great value quality products and really…

Great value quality products and really quick delivery

17 juin 2026
Logo de Getpotted.com

Réponse de Getpotted.com

Dear Customer,

Thank you for the great review!

We're thrilled that you are happy with the quality and value of your products, and that our speedy delivery hit the mark for you.


Ian
GetPotted

Noté 5 sur 5 étoiles
Logo de Getpotted.com

Réponse de Getpotted.com

Dear Richard,

Thank you for the 5-star feedback.

It’s wonderful to know you’re enjoying your new planters and the prompt delivery. They must be a fantastic addition to your garden!


Ian
GetPotted

Noté 1 sur 5 étoiles

My order seems to have disappeared into…

My order seems to have disappeared into the ether!

14 juin 2026
Logo de Getpotted.com

Réponse de Getpotted.com

Dear Neil,

Thank you for this feedback posted on June 24.

The promised delivery date for your order is June 30. We assure you that the delivery is on schedule and expected to arrive early next week.


Ian
GetPotted

Noté 1 sur 5 étoiles

Damaged planter - ignore any communications from customer - Awful after-sales

Awful after-sales. I think they have acquired idealistplanters sister website and maybe can’t cope with orders. Ordered two concrete planters, one quite damaged with large crack and chips. Emailed both emails provided and no response after 10 days. If you call you get someone with a thick Russian accent I could barely understand who fobs you off with excuses and they don’t do anything to fix. Sounds very scam like. Will never purchase from either of these companies again and would advise other customers to look elsewhere or you’ll likely be disappointed if you expect them to care about the damaged expensive products they deliver or any decent customer service.

12 juin 2026
Avis spontané
Logo de Getpotted.com

Réponse de Getpotted.com

Dear Harry,

Thank you for sharing your feedback. We are sorry to hear that your planters arrived damaged, and we completely understand your frustration regarding the condition of your order. We always strive to ensure our products arrive in perfect condition, but unfortunately, occasional transit damage is unavoidable.

We would like to clarify the communication from our side. The only communication we have received from you was a single phone call on June 17. During that call, our representative did confirm that we unfortunately had not received any previous emails from you. To ensure we received your message, she asked you to resend the details to our main email address, which was carefully spelled out using the NATO alphabet to ensure absolute clarity. Unfortunately, to this day, we have not received that requested email, another phone call, or any communication from you via our website live chat or WhatsApp.

Per our company policy, we require timely visual proof to process replacements or refunds for damaged goods. However, even though the initial window for providing photos has now passed, we are willing to rectify this issue for you right away. We have reached out to both of the email addresses you provided, so please check your inbox and spam folder so we can get those photos and resolve this swiftly for you.


Ian
GetPotted

Noté 5 sur 5 étoiles

Pots are fabulous

Pots are fabulous - turnaround time is exceptional

Pallet delivery was one day late and we had to stay home all day but this is a one off. Normally very good !

Great products and even with the slight delay we had them in 4 working days

Thank you ! Fabulous

13 juin 2026
Logo de Getpotted.com

Réponse de Getpotted.com

Dear Karen,

Thank you for the fabulous review!

We are sorry for the delivery delay that kept you waiting at home, but we truly appreciate your grace and understanding. It’s fantastic to hear that you find the pots fabulous and that our turnaround time is usually spot on. Happy gardening!


Ian
GetPotted

Noté 5 sur 5 étoiles

Lovely pot

Lovely pot, attractive but not too heavy. Well packed, delivered promptly.

22 mai 2026
Logo de Getpotted.com

Réponse de Getpotted.com

Dear Lorna,

Thank you for choosing us!

We're delighted that you love the look and feel of your new pot, and that it arrived promptly and securely. Happy gardening!


Ian
GetPotted

Noté 2 sur 5 étoiles

Pretty dire aftersales

Shambles. Ordered 5 expensive garden hangers. Never arrived. They re sent, arrived. Part missing from one unit. Posted allegedly on the 11th June, it's now the 22nd. Never arrived.

Sent an email, No response, send a chat message, no response. Phoned and got someone. Will call me back. No response. Your customer service is abysmal!!!

FOLLOW UP

Finally the missing part arrived, thank you for sorting this, although it should never have been this complicated. But you sorted it so thanks.

20 juin 2026
Avis spontané
Logo de Getpotted.com

Réponse de Getpotted.com

Dear Adam,

Thank you for the feedback.

We agree that your order experience was a complete trainwreck, and we sincerely apologize for the frustration. While an isolated breakdown like this can unfortunately happen, it is absolutely not reflective of our usual standards.

It is currently our peak high season, and while our team is working around the clock to respond to everyone within 24 hours, our live response times have been slightly longer than usual. That being said, we have prioritized your case, and we can confirm that your issue has now been fully sorted and resolved. Thank you for your patience while we got this back on track.


Ian
GetPotted

Noté 5 sur 5 étoiles

Great Quality and Amazing service

I have been really impressed with the pots we purchase, 10 plus in total and all of them have been great quality. The packaging for each pot was fantastic, with a foam corner block to prevent damage during transit. Very impressed.

Getpotted will be my first port of call for the next order.

9 juin 2026
Logo de Getpotted.com

Réponse de Getpotted.com

Dear Jason,

Thank you for the fantastic feedback!

We're thrilled that all the planters arrived safely and that you're happy with the quality. With summer just beginning, these planters will definitely make a perfect addition to your garden. Enjoy them! We look forward to your next order and are always happy to help.


Ian
GetPotted

Noté 5 sur 5 étoiles

Prompt delivery and well packaged…

Prompt delivery and well packaged planters, competitively priced.

27 mai 2026
Logo de Getpotted.com

Réponse de Getpotted.com

Dear Jane,

We really appreciate your feedback.

Providing a prompt delivery and robust packaging at a competitive price is exactly what we aim for. Thank you for choosing us!


Ian
GetPotted

Noté 5 sur 5 étoiles

Excellent and reliable service and nice…

Excellent and reliable service and nice plants, very well delivered - thank you!

7 juin 2026
Logo de Getpotted.com

Réponse de Getpotted.com

Dear Peter,

Thank you for the 5 stars!

We're delighted that you enjoyed our service and that your new plants arrived promptly.


Ian
GetPotted

Noté 5 sur 5 étoiles

Outstanding quality

Outstanding quality, excellent delivery, clear communication. What's not to love?

16 juin 2026
Avis spontané
Logo de Getpotted.com

Réponse de Getpotted.com

Dear Ms Fletcher,

Thank you for the wonderful feedback!

Quality, delivery, and communication are exactly what we strive to perfect. We're thrilled you had such a great experience and hope to serve you again soon!


Ian
GetPotted

Noté 5 sur 5 étoiles

Apart from the excellent products they…

Apart from the excellent products they carry I also had dealings with customer services (Marina) who got back to me promptly and was extremely helpful. When you make (human) contact with companies (rather than AI) you appreciate their true worth! Well done!

3 juin 2026
Logo de Getpotted.com

Réponse de Getpotted.com

Dear Ian,

Thank you so much for such thoughtful feedback!

We use modern tools to streamline our operations, which is inevitable in today’s world. However, our dedicated human customer support team is without a doubt the heart of our company. We are delighted to hear that Marina provided the prompt and helpful service we strive for. Thank you for recognizing her hard work and for your kind words about our products!


Ian
GetPotted

Noté 5 sur 5 étoiles

quick reliable and great service from…

quick reliable and great service from the team

2 juin 2026
Logo de Getpotted.com

Réponse de Getpotted.com

Dear Justine,

Thank you for the great review!

We're thrilled that you enjoyed our quick, reliable service. I’ll be sure to pass your kind words along to the rest of the team!


Ian
GetPotted

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus