I tried to cancel as soon as I ordered and realized I had ordered too many. I was told it was already being processed and I would be able to return after I received it. Since it was only a minute or... Voir plus
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Lisez les avis des autres
My experience wasn't great due to the fact that the wait time for my phone call to be answered was over 5 minutes both times that I called.
Talking with Rose the customer service person was very helpful and understanding. I placed the order and realized that this product would not work in my situation; within 15 minutes of placing the or... Voir plus
The prompt response to my problem my friend was telling me about seeing your add. Online she wanted to try it because her income she couldn't afford cable now that he left so she told me about it I th... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
WaveMax is a TV antenna designed to give you access to popular television channels without monthly subscriptions, contracts, or ongoing fees. By capturing over the air broadcast signals directly from nearby TV towers, WaveMax allows you to enjoy live programming without relying on cable or paid streaming services. It offers a practical alternative for households looking to reduce entertainment costs while still enjoying everyday viewing. With access to a wide range of channels, WaveMax makes it easy to watch movies, live sports, breaking news, TV shows, and reality programs in clear HD quality. The long range reception helps capture signals from broadcast towers within a broad distance, supporting stable and consistent viewing in many locations. WaveMax is designed for simple, hassle free setup. Just connect it to your television, position it for optimal reception, and start scanning for available channels. There is no complicated installation process, technical expertise, or additional equipment required. Compact and discreet, WaveMax fits seamlessly into your living space while delivering reliable access to free broadcast television. It provides a straightforward way to enjoy everyday entertainment without the burden of recurring cable bills or streaming subscriptions.
Coordonnées de contact
4,1
Bien
234 avis
A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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Great product
9 mars 2026
Avis spontané
Not sure when it getting here but…
Not sure when it getting here but should be fine
1 mars 2026
Avis spontané
Al no recibir el producto
Al no recibir el producto, a pesar de avisarme que lo enviaron, me dirigí al mail. Allí me indicaron que debía enviar un ID, en mi país (Argentina) no existe. Comprendieron y me pidieron un CUIL que prontamente envié. Fui atendido con deferencia y atención a pesar de la diferencia de idioma. Ahora espero se halla solucionado el inconveniente. Estoy ansioso por probar el producto
6 mars 2026
Avis spontané
Made very easy to order
7 mars 2026
Avis spontané
Clear explanation
Clear explanation, better feedback when purchase are received 👌
4 mars 2026
Avis spontané
Information Gathering…
I was asking questions about whether the product would work for me in Malaysia as I needed a specific sports channel.
My queries were answered quickly and in good detail to enable me to make a decision that this product would not work for me given my precise requirements.
4 mars 2026
Avis spontané
You gave me what I ordered
You gave me what I ordered, but my wife was not prepared to change from ATT.
3 mars 2026
Avis spontané
When I first got my gadget plugging it…
When I first got my gadget plugging it in was great no problem there.
As for getting it installed for my actual apps,BBC Iplayer, channel 5, itvx etc I'm having difficulty in getting these apps installed as it keeps rejecting my WiFi password.
I can only watch live TV I can't really comment on the customers help desk at the moment I have had to do a survey first before they can help me step by step. I do feel the survey should be done after I have had the chance to speak to customer care. I did scan the Qr code and got the email address, they did answer very quickly to my email of my problem. But as said I can not comment on the service as yet. Will update once I have spoken to them.
3 mars 2026
Avis spontané
Easy to use
Easy to use. I marked it a 4 because I hate the last minute selling that goes on and on.
2 mars 2026
Avis spontané
Was easy to order 👍
The whole process was simple and I can't wait to get it.📺👍
1 mars 2026
Avis spontané
Initial very quick response
28 février 2026
Avis spontané
Hope it works
Very easy to go through even though you tried to sell a hundred other things
27 février 2026
Avis spontané
Seem to want to help but a lot of…
Seem to want to help but a lot of surveys
27 février 2026
Avis spontané
Réponse de WaveMax
Hello Davis,
Thank you for taking the time to share your feedback with us. We truly appreciate your insights.
We’re glad to hear that you felt our team is eager to assist. We want to assure you that any feedback form shared by our team is optional and used to collect feedback for further improvement of our processes and products.
If you have any further suggestions or concerns, please don’t hesitate to reach out to us.
Best regards,
Sam from WaveMax
Love to save money.
26 février 2026
Avis spontané
Excellent information to follow
26 février 2026
Avis spontané
Did not receive something helpful for me
My husband accidentally ordered before understanding the product and amount. We are in our 80’sand technology is not our expertise. I tried to cancel the order immediately but was told the order was already processed which I didn’t believe. They told me to just return it when I received it. Now I have to pay shipping to return. Very disappointed.
7 février 2026
Avis spontané
Réponse de WaveMax
Hi there,
Thank you for the review.
As our shipping system is partially automated to ensure faster delivery, we’re unable to make changes once an order has been processed and marked as shipped. However, we’re happy to assist with returns and refunds in accordance with the policy outlined on our website.
At this stage, we want to learn more what happened with your return request and assist you accordingly. We have sent you a separate request for further information.
Please make sure to check your email inbox for our message whenever you have a moment.
Let's keep in touch,
Sam from WaveMax
PRODUCT DOES NOT WORK AS EXPLAINED
25 février 2026
Avis spontané
Réponse de WaveMax
Hello Peggy,
Thank you for bringing this to our attention.
We want to learn more what happened with your WaveMax. As we could not locate your order based on this review alone, we have sent you a separate request for further information.
Please make sure to check your email inbox for our message whenever you have a moment.
Let's keep in touch,
Sam from WaveMax
I just hope the product works
I just hope the product works. So I can purchase more.
23 février 2026
Avis spontané
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