GetWeightLoss Avis 

160
•
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I've been using GetWeightLoss for the past 4 months and so far have had a positive experience. I started on the 2.5mg dose and have now progressed to 5mg, and I'm very happy with how everything has... Voir plus

Noté 5 sur 5 étoiles

This company is an industry true game changer! Not only they have the most competetive prices, but their customer service is A top star. Had a problem to log in, within an hour a phone call back, foll... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’ve been ordering my Mounjaro for over a year with Get Weight Loss. They are definitely the best value for money I’ve seen among Pharmacy’s. Always prompt delivery and (as everyone knows by now) Moun... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Picked this company as wanted one I felt I could stay with long-term. The pricing is consistent.. My interactions via email have been positive and helpful. All replies have been quick. So far, t... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Centre d'amincissement

Écrit par l'entreprise

GetWeightLoss was set-up to provide online consultations for weight loss. As a U.K. regulated pharmacy we are able to provide the right recommendations for you based on the answers provided helping you achieve your health and weight related goals. With our free app you will be able to track your weight loss; dosage days and connect to our smart scales reporting back various body metrics to your phone.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

160 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,8

Tous les avis

(160)

148 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Good company

I've been using GetWeightLoss for the past 4 months and so far have had a positive experience. I started on the 2.5mg dose and have now progressed to 5mg, and I'm very happy with how everything has gone so far.
The price is good, compared to other companies I looked at. The ordering process is really simple, and the app is useful. I use it to keep track of my jabs, monitor my weight, and my orders.
The initial consultation was straightforward and easy to complete. I did have a concern about whether my video had uploaded correctly, so I contacted customer support. They responded quickly and reassured me that everything was fine which was good.

11 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

Great comms

Great comms, very quick service. Much better than any of the other three online pharmacies I’ve used.

1 octobre 2026
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Réponse de GetWeightLoss

So pleased to receive your positive feedback. Thank you.

Noté 5 sur 5 étoiles

Very professional service

Very professional service. Fair prices and quick delivery. Good company

3 octobre 2026
Avis spontané
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Réponse de GetWeightLoss

Hi Michael and thank you for your feedback and trusting us with your medication needs.

Noté 4 sur 5 étoiles

The process is easy but I am…

The process is easy but I am considering using alternative provider as they are cheaper

2 octobre 2026
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Réponse de GetWeightLoss

Very pleased to hear that you are happy with the process. We continue to live by the fact that we are stable with our pricing whilst still being competitive allowing us to offer the level of service and care you deserve. It would be a pity to lose you as a client but we need to ensure that the service is without discounted gimmicks or tie ins that ultimately mean you paying a higher price in the long run.

Noté 5 sur 5 étoiles

Always good price

Always good price, arrives quickly and well packaged.

30 septembre 2026
Avis spontané
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Réponse de GetWeightLoss

Thank you for your support and feedback.

Noté 5 sur 5 étoiles

An easy app to use

An easy app to use, quick delivery and actual people communicate with you if needed.

28 septembre 2026
Avis spontané
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Réponse de GetWeightLoss

Whilst we are not the cheapest provider what we do aim to be is competitive and still provide a quality of service. Thank you for your support.

Noté 5 sur 5 étoiles

A top star experience

This company is an industry true game changer! Not only they have the most competetive prices, but their customer service is A top star. Had a problem to log in, within an hour a phone call back, followed by fresh prescription same day and this morning my order received. I could not be a happier customer. Xx

26 septembre 2026
Avis spontané
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Réponse de GetWeightLoss

So pleased to hear you are happy with the service we provide. Thank you.

Noté 1 sur 5 étoiles

No responsibility

No responsibility
I will certainly be using another pharmacy in the future, as you suggested. However, I would like to point out that my frustration is not simply about the decision not to supply the medication.

My main concern is the way my issues have been handled. You did not respond to my emails, and nobody was answering the phone. The only time I received a response was after I left a public review. This is extremely disappointing, especially considering that I have placed numerous orders with you before and have repeatedly experienced situations where my concerns were ignored or not properly addressed.

Regarding the refund, could you please confirm whether it has actually been processed and arranged already? I have repeatedly explained that the Royal Mail tracking has not updated for a considerable period of time and that the parcel appears to have been lost.

If the parcel has indeed been lost, are you essentially saying that you are not responsible for it and that I, as the customer, have to bear the loss? If so, I would like you to clarify whether this is genuinely your position and whether your policy is that the customer is responsible for a parcel once it has been dispatched, even when it is lost in transit and never reaches the customer.

I would appreciate a clear answer regarding whether my refund has been processed, the date it was processed, and when I can expect the money to reach my account.

4 septembre 2026
Avis spontané
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Réponse de GetWeightLoss

Dear Juhong,

Thanks you for leaving your 3rd 1 star review. As previously explained to you the time that it takes for the funds to be returned to you is dependent on Stripe and beyond our control.

We simply do not have the ability to magically appear the money directly into your account.

If you look through all the reviews left, not a single one has an issue with payment refunds and almost none have an issue with regards to delivery of the medication. Furthermore, using an address from Canada further highlights the issues we took with the order placed.

We have no desire to retain you as a client neither to hold onto funds that quite simply don't belong to us.

Should you wish to discuss this you can email support@getweightloss.co.uk and ask them to pass the message onto George and I will be more than happy to call you to discuss this with you.

In the meantime I wish you a pleasant week ahead.

Noté 5 sur 5 étoiles

I’ve been ordering my Mounjaro for over…

I’ve been ordering my Mounjaro for over a year with Get Weight Loss. They are definitely the best value for money I’ve seen among Pharmacy’s. Always prompt delivery and (as everyone knows by now) Mounjaro works fantastically well for weight loss. I’ve lost 3 1/2 stone and thankfully ‘food noise’ a thing of the past.

18 septembre 2026
Avis spontané
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Réponse de GetWeightLoss

So pleased you are happy with the service you have been receiving.

Noté 5 sur 5 étoiles

Great pricing

Very competitive pricing and delivery always speedy. No problem whatsoever would highly recommend

16 septembre 2026
Avis spontané
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Réponse de GetWeightLoss

Thank you for your feedback for other potential clients.

Noté 5 sur 5 étoiles

Reliable and Consistent

Picked this company as wanted one I felt I could stay with long-term. The pricing is consistent..

My interactions via email have been positive and helpful. All replies have been quick. So far, the product has been dispatched the first working day after receipt of my order. So it literally arrives the next working day.

This type of reliability is what I needed and I will continue to use GWL as long as they keep the prices competitive and I am on this journey.

20 juillet 2026
Avis spontané
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Réponse de GetWeightLoss

Thank you Louisa.

Noté 5 sur 5 étoiles

Fabulous company

The service I've received from het weight loss has always been first class, the customer service are so helpful and delivery times are good, wouldn't hesitate to recommend them. Price has always been really competitive

12 septembre 2026
Avis spontané
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Réponse de GetWeightLoss

We try to remain competitive without hooking you in with aggressively discounted pricing that has consequences later. Thank you for your continued support.

Noté 5 sur 5 étoiles

Orders sent and received within a few…

Orders sent and received within a few days. Great service. Good prices. Thank You. Highly recommend them

9 septembre 2026
Avis spontané
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Réponse de GetWeightLoss

Thank you for the vote of confidence.

Noté 5 sur 5 étoiles

User friendly website

User friendly website

1 septembre 2026
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Réponse de GetWeightLoss

Thank you for your feedback Catherine. We are glad that the system was easy to navigate despite all the questions and requests for documentation.

Noté 4 sur 5 étoiles

Good price

Good price, decent delivery time. Only 4 because the app keeps asking for details they already have. Such as documentation.

29 août 2026
Avis spontané
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Réponse de GetWeightLoss

Hi Tina, thank you for the feedback and the review. I have just checked and can see that you should not be receiving any document requests. If you are receiving these please forward a copy of the email to Support to look into it. We do sometimes undertake a random secondary check but this shouldn't be happening all the time.

If you are getting the request on the App please email us again at Support with screenshots and we will look into it.

Noté 5 sur 5 étoiles

I've just placed my third order with We…

I've just placed my third order with We Get Weight Loss and I can safely say that I'm very satisfied with the company.

I was a little dubious with the price being cheaper than most but I'm happy with them. The first checks take a little longer than other providers but it's worth doing and I'm glad they take the extra steps to ensure the medicine isn't being abused.

I didn't want to swap and change providers just to get some money off the first order. Get Weight Loss provide a more reasonable price, making it a little easier to afford than other providers. Another bonus is the free shipping!

I've been taking Mounjaro since March and have lost 3 st 3lbs so far. I've now got good eating habits and im walking and have started running which is really helping my weight loss. I'll continue to use this provider until I reach my goal, hopefully in the next 3 months and then slowly reduce my dose.

28 août 2026
Avis spontané
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Réponse de GetWeightLoss

Thank you for your feedback and vote of confidence Lisa.

Noté 5 sur 5 étoiles

Very simple ordering process

Very simple ordering process, the order is delivered within 2 days of ordering via royal mail, lots of helpful information available to access, always on hand to speak to if needed, re-ordering is a breeze- no unnecessary photos or videos. The prices are very competitive all the time, no silly discounts then price hikes. Will continue to use.

25 août 2026
Avis spontané
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Réponse de GetWeightLoss

Thanks you Scott, we are trying to offer a consistent service and price.

Noté 5 sur 5 étoiles

Impressed with the whole process so…

Impressed with the whole process so far, prompt and professional service, timely reminders for reordering and fast delivery. I have felt fully supported all along.

24 août 2026
Avis spontané
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Réponse de GetWeightLoss

Thank you for the feedback.

Noté 5 sur 5 étoiles

Great customer servic

I have found GWL to be an extremely responsive and helpful company. I was extremely impressed with how thorough they are when initially ordering & then when increasing dose. They have responded to any enquiries really quickly with easy to follow advice. Great customer service and fast despatch. The app is easy to use and helps to track weight & prompts when you need to order your next pen. Really happy with GWL and have recommended them to others who have also had a positive experience 🙂

17 août 2026
Avis spontané
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Réponse de GetWeightLoss

Thank you for your support Rebecca. We are also grateful for the recommendation to others.

Noté 5 sur 5 étoiles

Have always received excellent service…

Have always received excellent service from Getweightloss and the price is very good

12 août 2026
Avis spontané
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Réponse de GetWeightLoss

We are so pleased to hear that you have had such a positive experience.

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