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Lisez les avis des autres

Noté 5 sur 5 étoiles

Very simple ordering , next day Free delivery. Came well packaged , all intact , helpful delivery driver. Items ordered were fans , strong , robust and ideal for what we wanted in a commercial setti... Voir plus

Noté 5 sur 5 étoiles

My first order with this company, there professional way of doing business is spot on,I got a curtesy email immediately after placing my order, (that was a first from any company) Delivery in und... Voir plus

Noté 5 sur 5 étoiles

I bought some GHE StringyThingys from another supplier and the canes supplied were not compatible. I enquired using the StringyThingy contact chat and the gentleman who responded was amazing.... Voir plus

Noté 5 sur 5 étoiles

Incredible customer service. Placed an order and was kept updated throughout the entire process. Delivery was extremely quick, product is really good and I was getting responses from emails very quick... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'équipements hydroponiques

Écrit par l'entreprise

Long established family run business (est 2000) selling only the best horticultural products in the UK. With specialist hydroponic, gardening and ventilation departments we have the experience to provide solutions across many industries. Our exceptional customer service means we stand out head and shoulders above our competitors, both in store and online, ensuring our customers get the best advice and experience. GHEDirect has worked with many large and small scale horticultural projects across the globe including a government reforestation programme and the set up of large scale nurseries in Borneo as well as being a preferred supplier to the top Universities in the UK.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

699 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,9

Tous les avis

(699)

284 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great company good prices excellent delivery service

Great company! Good prices and a very fast delivery service. Your goods when they arrive will undoubtedly have fragile tape on the outside of the plain brown boxes they are delivered in. Even if you could build a house with the contents, it’ll still have fragile tape on.
When you open the box, pretty much everything will be bubble wrapped. Once you open the bubble wrap, if you’ve ordered any fluids, they will also have helpfully taped up the cap just in case it could possibly leak. These are all good things by the way!
I’ve used these guys many times and the service has always been fantastic

20 janvier 2026
Avis spontané
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Réponse de ghedirect.co.uk

Thanks so much for the review Chris, we like to ensure your goods arrive in perfect condition first time!!!

Noté 4 sur 5 étoiles

Loved my orchid pots

Loved my orchid pots, very good for price. Shame they didn’t get delivered to my address by overnight courier. I had to go looking for them and show home owner door photo to prove the delivery was for me not them. Not what I expected to spend doing on a Saturday morning.

17 janvier 2026
Avis spontané
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Réponse de ghedirect.co.uk

Our apologies Wayne that you had to go searching for your parcel. We had specifically instructed the courier NOT to leave with a neighbour. We will be feeding this back to your local depot to ensure drivers always follow the instructions on the parcels. Glad to hear you love your pots though, that's great news!

Noté 5 sur 5 étoiles

I ordered a replacement propagator…

I ordered a replacement propagator heating controller in the afternoon and was delivered 11am the next day.
It was packed very well with bubble wrap.
First class service and delivery. 😁

13 janvier 2026
Avis spontané
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Réponse de ghedirect.co.uk

Thanks so much for the 5 stars Wally, we appreciate it.

Noté 5 sur 5 étoiles

Arrived as stated packed well

Arrived as stated packed well. Straight forward to set up.

16 janvier 2026
Avis spontané
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Réponse de ghedirect.co.uk

So glad everything was as expected Michael, thanks for the 5 stars.

Noté 5 sur 5 étoiles

Order my pots from the direct

Order my pots from the direct, very quick delivery quality items at a good price k will use them again A+

14 janvier 2026
Avis spontané
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Réponse de ghedirect.co.uk

Thanks for the 5 stars Jim.

Noté 5 sur 5 étoiles

Excellent Service

GHE provide an excellent service and great products. Orders are always delivered on time by a very reliable courier APC who leave your parcels as specified. GHE provide a great customer service experience. They will answer any queries you may have. If you ring them you get to speak to a real person who will assist.

15 janvier 2026
Avis spontané
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Réponse de ghedirect.co.uk

Thanks so much for the lovely review Mr Warner, couldn't ask for a more complete one, thanks again.

Noté 5 sur 5 étoiles

Basket liners

The web site was easy io order from good thick liners worth the money not like most which are thin. Arrived in plenty of time no regrets would order from this firm again .

13 janvier 2026
Avis spontané
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Réponse de ghedirect.co.uk

Thanks so much for the review Anthony, we appreciate you taking the time.

Noté 5 sur 5 étoiles

I ordered an XSTREAM propergator

I ordered an XSTREAM propergator, which is something I have been looking for for a long time. I was looking for a full package, and I have to say that with GHEDIRECT I really got exactly what I was looking for, and I am very happy with the purchase. I will, and I will advise anybody who is looking for anything regarding horticulture, to just give GHEDIRECT a browse and you will find it there! The delivery was very good, and they kept me informed all the way. Thank you GHEDIRECT, for making my growing journey (in 2026!) a very productive one!!

12 janvier 2026
Avis spontané
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Réponse de ghedirect.co.uk

Thanks so much for the lovely words Michael, may 2026 be blooming and fruitful for you.

Noté 5 sur 5 étoiles

The quickness of the delivery was…

The quickness of the delivery was brilliant. I've bought this tray for my indoor rabbit, it's used as his base. It houses everything he needs, hay, straw etc. He uses the rest of the bungalow to find places to chill and sleep. Really good price.

9 janvier 2026
Avis spontané
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Réponse de ghedirect.co.uk

So glad your rabbit likes his new base, would love a picture of him in it, you'd be amazed how many different animals use our products!!!

Noté 5 sur 5 étoiles

Practical and very helpful.

Friendly, courteous and helpful, prompt in dealing with a small issue caused by the courier, good quality and reasonably priced stock: very handy if you are a regular grower and need quality products. Prompt delivery.

8 janvier 2026
Avis spontané
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Réponse de ghedirect.co.uk

Thank you for the lovely 5 star review, we appreciate you.

Noté 5 sur 5 étoiles

I've just bought a replacement grow light

I've just bought a replacement grow light for my propogator. GHE were one of only a few companies that stocked the right light, and were cheaper than the others. The light arrived very quickly, very well packaged and in perfect condition.

5 janvier 2026
Avis spontané
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Réponse de ghedirect.co.uk

Thanks so much for the review Tim, glad you were able to find what you needed at a great price too!

Noté 5 sur 5 étoiles

Excellent service

We ordered a propagator for delivery and one of the plastic panels cracked along the journey. After a call to Helen, a replacement part was received the next day! You can't ask for better service than that - things do go wrong, but its how a company handles a problem that makes the difference. Well done. Highly recommended.

8 janvier 2026
Avis spontané
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Réponse de ghedirect.co.uk

Thanks so much for your review, customer service is a priority to us, happy customers, happy business!

Noté 5 sur 5 étoiles

Excellent product with next working day…

Excellent product with next working day delivery. Vitapod propagator was very carefully packaged. Highly recommend this company

6 janvier 2026
Avis spontané
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Réponse de ghedirect.co.uk

Thanks for the 5 stars Andrea, happy propagating with your new Vitopod!

Noté 5 sur 5 étoiles

Excellent products

Excellent products, exactly what I needed, shipped very promptly with an excellent overnight courier, what’s not to like, I’ll be back!

30 décembre 2025
Avis spontané
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Réponse de ghedirect.co.uk

Thanks Richard for the kind words, glad everything was to your liking :)

Noté 5 sur 5 étoiles

Much better price than Amazon for what…

Much better price than Amazon for what we wanted, even with the cost of next day delivery. Delivered on time by a polite and cheerful APC delivery driver - well packaged and was just what we ordered. Very happy.

29 décembre 2025
Avis spontané
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Réponse de ghedirect.co.uk

Thanks so much Charlie.....music to our ears....we appreciate you :)

Noté 5 sur 5 étoiles

A last a company that does actully care about it's customers

I’m not one for leaving positive reviews, good services is generally what we all pay for. However having purchased a propagator for her indoors for Christmas, and wrongly putting it together, Helen and the customer service team were right on it. Prompt response to my email followed by a back up call a few hours later.
Bravo, top notch service.

2 janvier 2026
Avis spontané
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Réponse de ghedirect.co.uk

Thanks so much Mr Rattle, we really appreciate you leaving us such a positive review, we are always here to help.

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