Always takes the cheapest and worst shipping while charging customers a premium for it. Package gets lost and they won't do anything about it until some imaginary timeframe passes. Terrible company, a... Voir plus

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Ghosted!Almost $250 and I'm in between jobs. I paid for the Insurance but they don't cover it unless it's lost or stolen.Beware this company doesn't seem like the same one of yesteryear when they did... Voir plus
Prices are a little on the high side, but great international shipping at a good price. Usually arrives to Australia in two to three days. Dislike that Giant Vapes no longer stocks 120ml in my fa... Voir plus
I have to say I was skeptical about purchasing from this website due to the reviews.. But after having gone through with it I'm super glad I did! Shipping was super fast with UPS. Everything I ordered... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Giant Vapes was founded in September of 2013 with a single goal: to make the best e-liquids on the market available in one user-friendly, unified place, saving vapers time and money. As the vape industry has grown, so have we, expanding our selection of products, our involvement in the vape community, and our staff to meet the growing needs of our customers. Giant Vapes is a company founded by vapers, for vapers. We built this business with the best interests of the vaping community in mind, and we will continue to dedicate ourselves to providing premium products at great prices and exemplary service to vapers around the world.
Who We Are
Écrit par l'entreprise
- We are passionate about vaping. Giant Vapes is a company founded by and staffed by vapers. Every line we bring in is carefully curated. The products we make available to our customers use premium ingredients, are properly and carefully manufactured, and come from vendors who share our concern for the future of this industry. We carry e-liquid and hardware that we believe in, and that we use every day. We are obsessed with fulfillment. That’s right, we spend most of our time and manpower on getting your orders shipped quickly and correctly. We don’t mind bragging about our staff - our shipping team is the best in the business, and they’re constantly innovating and improving to make sure your orders get out lightning-fast. We are dedicated to customer service. Our fulfillment team makes sure your orders go out quickly and correctly, and our customer service team is here, just in case there’s a problem with your shipment. And, of course, they love to answer questions and make recommendations - our service staff is proud to be there when you need them. We are committed to advocacy. We work with state and national advocacy groups around the country to educate legislators and consumers, lobby for fair regulations, and secure the future of vaping. We are inspired by our vaping community. Meeting and talking to vapers around the world is one of the most rewarding parts of being in this business.
Coordonnées de contact
Etats-Unis
- support@giantvapes.com
- giantvapes.com
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If I could give 0 stars I would
If I could give 0 stars I would, phone numbers are bogus, customer service chat and email repeat same response…we sent what you ordered. No you didn’t. My photos clearly indicate you didn’t. I placed the first order for disposal vapes that were only pods and no notice that I need to buy the kit that included the battery. Placed a second order for the kit and received another pod. Useless pods without battery or ability to charge. Customer no service won’t consider a return or sending the kit I ordered. Not to mention they told me to go buy a charger at the dollar store! Also many of the pods are already opened and not sealed. My last resort is disputing with credit card company. First time and last time customer. DO NOT RECOMMEND!!!
This place is a scam and they ripped me…
This place is a scam and they ripped me off. I never received my order and they refuse to refund my money
TOTAL SCAM
TOTAL SCAM! REPORTED TO BBB. ABSOLUTE TRASH HUMAN BEINGS! DO NOT PURCHASE FROM THEM!!!
I wouldn't have given 1 star if I…
I wouldn't have given 1 star if I didn't have to, but I wanted to give my feedback on the worst possible vapes I've ever purchased l. OMG, end of life vapes or just empty defective trash that taste burnt, there's no flavor to these vapes but pure nastiness l.
I believe Giant Vapes is a scam
I believe Giant Vapes is a scam. Years ago they were the go to for juice orders. My order shows no movement for over a week. I paid for route protection. They now say I have to wait for sendle to investigate, Sendle has terrible reviews as well. My order is $115 ordered on October 13th shipped on the 15th. It's October 30th. i should have received my package on the 22nd. All other companies I ordered from took less than 5 days to be delivered. Huff and puffers, element vape and alice extracts. All of those companies I placed orders days later and received my products already. Looks like I may have to dispute with my credit card company.
If I could give them a zero I would
If I could give them a zero I would. Two weeks I've been waiting for my order and I still don't have it and I don't know where it's at so I called my bank and I filed a fraud claim. I would never buy from giant Vapes ever again.
Giant vape did not disappoint
Giant vape did not disappoint. I got my exact product and it came with fast shipping. I was a little skeptical at first because of reviews about Sendle but they have switched over to UPS. Yes they require a signature but that is understandable while knowing what you ordered cant be used by minors!!! 10/10 would recommend. That was just my test order. Now I am about to load up! Yall better put yall orders in.
I just ordered from Giant Vape
I just ordered from Giant Vape, my order came fast and was correct. One thing they did say was that they had just recently changed their shipping from Sendle to UPS. But over all my product was good and it came fast! I will be ordering again.
I ordered 2 vapes
I ordered 2 vapes . One of them is defective. They won't refund my money because I opened the box. How would I know if it's defective without opening the box . No customer service . These vapes are actually illegal in the USA . It says that on the box . I'm reporting them to the bbb and us government
Do not spend your money here
This could have easily been a 5 star purchase but they use sendle to ship their products, and they don't tell you this up front. Sendle is basically Uber for package delivery so don't expect to get your package on time, or even at all. I've been waiting two weeks and still no delivery. I'd like a refund now Giant Vapes.
BEST online vape store!
Not sure how Giant Vapes has bad reviews because they are the best vape company out there. Even without discount codes, you can't beat them! Usually always have everything I need in stock too! Great company. Delivered everytime. Never had a problem. Yes you need a signature but everyone does, it's vape products, duh Some people you just can't please but I am. And I never take time to do reviews but after ordering again, I wanted to take the time and write one! Kudos GV
I made $200 order and it was never…
I made $200 order and it was never delivered. They charged my card and said that they didn't
TOTAL SCAM
This company is horrible
This company is horrible. I placed an order and they use some company called Sendle to ship. They require a signature to receive this but Sendle doesn't update the tracking and when they do it's incorrect. It's been saying out for delivery and a date but yet I'm still sitting day after ta day to sign for a package that I don't even know if it will show up. I emailed customer service several times but no one responds and there is no phone number to call!! I will never order from them again!!! I would ne recommend ordering from them!!!!!!!
Order was never delivered
Order was never delivered.
GIant Vapes claims Amazon has the package. Amazon claims it was never picked up. Tracking is sitting at the label creation stage, and not showing that Amazon ever took control of the package. Have sent them numerous messages about the issue.
Was told to file a claim with route if the package doesn't arrive. Am currently in contact with Route, since to file a claim a package has to show as shipped, with valid tracking data. And this package is currently not showing as shipped.
Order never was delivered
Order never was delivered. Tracking shows it stayed at a Postal Hub for several days and was returned to sender. Giant Vapes will not respond to any emails that I have sent. No Customer Service at all! Scammed out of close to $100. DO NOT BUY FROM GIANT VAPES.
Do not expect to get your products in…
Do not expect to get your products in less than 7 or 9 days. They state 1 to 3 days and that is inaccurate. I email.the company and was told to.review their shipping policy. Thank you for charging me the shipping for your "fast 1 to 3 day" shipping.
Gaint vapes is the shit
Gaint vapes is the shit ! They have a nice selection of the best vape brands on the market.
They have both freebase vape juice, salt nic , and disposables .
There selection is huge I couldn't decide it took me about 30 minutes to pick 2 good juices.
I hope this time I picked a better flavor profile.
The last one tasted like a strong tobacco with vanilla cream at 1st .
In the end the flavor changed to a more of a darker tobacco and vanilla cream .
Not my favorite but not the worst .
The have great customer service and the shipping is fast .
Give them a try you will become a repeat customer blows everyone else away
So I switched a few months ago to giant vapes. I had to come out and leave another review. Had a bad disposable vape today o received a replacement no question just incredible service. I don't even need to buy as i make my own juices but i enjoy trying new flavors devices and with giant being so awesome im going to keep on buying referring friends and family. No hidden fees no bs no return rules just 5 star great service. Give them a try and see for yourself!
My new supplier!
The company I'd been using for a few years ran out of the juice I like and didn't know if they'd be getting more in anytime soon. I found Giant Vapes with a Google search, looked at some reviews and decided to order.
Not only were the items I needed in stock, they were a bit less expensive than what I'd been paying before. Shipping was incredibly fast and they shipper they use got it to me very quickly. Highly recommend this shop!
Giant Vape has a wide array of juice…
Giant Vape has a wide array of juice flavors and hardware. Their customer service goes far and beyond to help you and they get your package out right away. It’s a one stop if your looking for your favorite and new favorite juice.
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