Always takes the cheapest and worst shipping while charging customers a premium for it. Package gets lost and they won't do anything about it until some imaginary timeframe passes. Terrible company, a... Voir plus

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Ghosted!Almost $250 and I'm in between jobs. I paid for the Insurance but they don't cover it unless it's lost or stolen.Beware this company doesn't seem like the same one of yesteryear when they did... Voir plus
Prices are a little on the high side, but great international shipping at a good price. Usually arrives to Australia in two to three days. Dislike that Giant Vapes no longer stocks 120ml in my fa... Voir plus
I have to say I was skeptical about purchasing from this website due to the reviews.. But after having gone through with it I'm super glad I did! Shipping was super fast with UPS. Everything I ordered... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Giant Vapes was founded in September of 2013 with a single goal: to make the best e-liquids on the market available in one user-friendly, unified place, saving vapers time and money. As the vape industry has grown, so have we, expanding our selection of products, our involvement in the vape community, and our staff to meet the growing needs of our customers. Giant Vapes is a company founded by vapers, for vapers. We built this business with the best interests of the vaping community in mind, and we will continue to dedicate ourselves to providing premium products at great prices and exemplary service to vapers around the world.
Who We Are
Écrit par l'entreprise
- We are passionate about vaping. Giant Vapes is a company founded by and staffed by vapers. Every line we bring in is carefully curated. The products we make available to our customers use premium ingredients, are properly and carefully manufactured, and come from vendors who share our concern for the future of this industry. We carry e-liquid and hardware that we believe in, and that we use every day. We are obsessed with fulfillment. That’s right, we spend most of our time and manpower on getting your orders shipped quickly and correctly. We don’t mind bragging about our staff - our shipping team is the best in the business, and they’re constantly innovating and improving to make sure your orders get out lightning-fast. We are dedicated to customer service. Our fulfillment team makes sure your orders go out quickly and correctly, and our customer service team is here, just in case there’s a problem with your shipment. And, of course, they love to answer questions and make recommendations - our service staff is proud to be there when you need them. We are committed to advocacy. We work with state and national advocacy groups around the country to educate legislators and consumers, lobby for fair regulations, and secure the future of vaping. We are inspired by our vaping community. Meeting and talking to vapers around the world is one of the most rewarding parts of being in this business.
Coordonnées de contact
Etats-Unis
- support@giantvapes.com
- giantvapes.com
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I would give 0 stars if I could
I would give 0 stars if I could. I placed an order with giant vapes nearly a month ago and have sent them 6 emails over that time first asking when my order would ship but got no response. Then I emailed them to cancel my order in accordance with their policy but still got no response. I contacted my bank to reverse the charge and as soon as my bank contacted giant Vapes they shipped my order which I had canceled and bought what I needed from another vendor. I am disabled and on a fixed income so I'm out 100 bucks because giant vapes couldn't bother to read my email and cancel my order or even respond in any way. This company is absolute garbage. Do not buy from them unless you want to wait a month for your order, not be able to cancel it if you need to and never get a response if you try to contact them. Horrible customer service.
Terrible no customer service phone #…
Terrible no customer service phone # does not exist does not respond to 4 emails cservice recd defected device used 3 days been 3 wee ks
Do not recommend them. Avoid ecig stores google search
Ecigusa.com excellant
Service used for yrs
I've made 2 orders at Giant Vapes
I've made 2 orders at Giant Vapes. The first was a 21 dollar diaster that took over a month to resolve. Repeatedly ignoring customers with legitimate issues is not good for business. Customer service is awful I will never do business with Giant Vapes again
I ordered a mod and a few other thing…
I ordered a mod and a few other thing through giant vapes friday Feb 12th , still no shipping label nothing on it, when I ordered batteries through element vapes the day after and got here today, I'm new to the vaping world.... but seriously a week now and no updates on the delivery.. so far not good its still setting in RI and no approval nor scan has been processed very irritated right now with them and spent a decent amount of money
Best online vape shop
Best online vape shop ever stay boosted with giant vapes....lol sound like a salesman but I’m not this company is awesome and not greedy better than anything okc has to offer
INCREDIBLY SLOW SHIPPING!
Giant Vapes Rocks
This is my first ever review! My local vape shop here in Portland Or is constantly out of coils for my vape, which I purchased at their shop. So maddening! Two different devices and they're always out. So, I took a chance with ordering online from one of the many online Vape supply shops. So glad I took a chance with Giant Vapes because I promise you that you will not be let down. Super fast shipping (3-4 days) and the product(s) will be in your hands, and free shipping, too! Love Giant Vapes!
The best vape store online
They ship same day as long as the order was placed before I believe 5pm eastern time, I have never had to deal with customer service because everything they ship is right and works. Shipping takes 2-3 days and doesn't cost you ! Best vape store online
Excellent
Easy to find what your looking for as well as the ordering process. The shipping/delivery is top notch. You can't go wrong when you go with Giant Vapes 👍👍👍
Legit products and fast processing
Ordered a mod that was sold out on all other sites. I was desperate so I gave a site I didn't know anything about a chance and I didn't regret it. Great vapes had it processed the next day and I received the item 2 days later. Keep up the good work giant vapes and you make many more sales from me.
Prompt shipping
Prompt shipping! my new go-to store for buying juice!! thanks guys!! You are the best in the e-business.. shipping is everything and ya'll deliver!
Excellent service
Excellent service, got my product in just 3days delivery. Wish they had more products, overall I highly recommend Giant Vapes, and i have been scammed by 3 other online vape online shops, so i really appreciate Giant Vapes
I cannot say enough great things about…
I cannot say enough great things about this company. Prices are a fraction of what I would pay locally, and shipping cost and speed are unbeatable. I cannot bring myself to shop locally for my vape needs, when this company does it so well!
Bait n Switch - Lookout
Ordered and paid for the Smok 230 series mod and received the morph 219. opened it and everything...put in a return request and i'm waiting to see how they respond. Bummer...not a good first impression.
If you are from around the Boston areas…
If you are from around the Boston areas you definitely want to check out this shop there customer service is top notch and there process time is killer. They have amazing sales all the time and there shipping is crazy fast and free. Love this place.... You will to...
Fast Shipping
Prices are a little on the high side, but great international shipping at a good price. Usually arrives to Australia in two to three days.
Dislike that Giant Vapes no longer stocks 120ml in my favourite Jimmy the Juiceman, Raspberry French 6mg. Use to be more cost effective for me to buy these. Which has resulted in some orders going elsewhere. But giant vapes still has the best shipping, they probably weren’t moving enough stock as it’s a flooded market of juices nowadays.
Extremely fast shipping & quality ejuices
Shipping is extremely fast; when I order on a weekday I know I can’t expect my juice in a day, two at most. Their prices are a little higher, but if you follow them on Twitter they are always giving coupon codes out for 20% off storewide. All in all, I’ll spend the extra money on the quality juices but I wait to place my orders with them until another code is given out. Their customer service is also extremely helpful and responsive. Also, if there’s a juice you want them to carry, just ask and they’ll do their best to get it on their website.
E-commerce done right
E-commerce done right! I have ordered here frequently. Unfortunately they do not carry my preferred liquid but I have bought mods, tanks, coils and other juices from them and always been very satisfied with their service. Shipping is fast and free on the one occasion I did have a problem with my order they were very responsive and handled it quickly. My go to supplier for vape supplies.
I order my Boosted ejuice from this…
I order my Boosted ejuice from this company among other things there amazing and always impress me!
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