Global Work & Travel Avis 

One star to too generous. I’ve tried calling them maybe 20 times in the past 4 days, left 3 voicemail messages with no return call. Actually spoke to a person on one occasion and she said the person I wanted to speak to would call me back. Still waiting for that to happen! My complaint revolves around a refund that was promised but not surprisingly hasn’t been forthcoming as they fraudulently accessed money from a bank account. I seriously doubt if they actually have anyone working the phones for them!
Customer service is absolutely non existent.
As far as my experience goes they are nothing but a bunch of scammers.
Stay away from the company!!

I have never experienced a worse company. I booked a trip to Canada went through everything, they claim to help you with visa applications and as a young first time traveller I thought this was brilliant and waited until I booked to trip so I could gain their assistance, I checked I was eligible before hand and as was good. Booked on, paid the full amount as no deposit was offered and found out I could not go to Canada as there were no more visas left. Why was this not written on their site? there was no warning, no message to say make sure you have a visa before booking, or to be aware of limited numbers of visas when booking this trip, NOTHING. and once again no deposit was offered I had to pay in full. I spoke to my rep about it and he put a cancellation through, I waited and waited and heard nothing, I contacted them and told I had to wait up to 10 working days for a review, another piece of information I was not made aware of. I waited over this time and had to contact them again, to find out my rep was on leave and no one has dealt with it, in total I had waited over 2 weeks at this point. I finally got a response to find out they could only offer me a 50% return and 50% store credit. Why on earth would I want store credit with a company that has treated me so horribly. should they have offered a non refundable deposit instead, I would've been much more content loosing the perhaps £100 compared to £400 at half of what I paid. This company is a complete scam, DO NOT BOOK

Global Work & Travel has been nothing other than inept from the moment I needed them to actually do something.

They make promises, fail to follow through, and then leave you trying to get answers from an email-only “support team”. I couldn’t get through to anyone with the authority or apparent ability to fix the problem I had, which was very minor. What kind of company takes your business and then makes it this hard to get basic help?
A scamming one.

Their customer service has been a complete shambles: poor communication, worthless assurances, no accountability, and no clear path to a resolution. After six weeks of just blatant lies so you will leave them alone, I’ve had to do all the chasing while they’ve failed to achieve even the most modest of tasks such as returning a single phone calls or email. It’s an embarrassing way to treat anybody, let alone a customer you’ve rorted.

Based on my experience, once Global Work & Travel has your money, you’re on your own. Dealing with them has been like dealing with scammers. I wouldn’t trust them to organise a piss-up in a brewery, let alone something as important as travel. Do yourself a favour and avoid them. I reported them to the necessary agencies who will follow this up for me from now on.

A company that charges thousands of euros to do stuff that you can easily do by yourself for free (visa/job hunting etc). If your new to travelling and prefer a little help with stuff, there are other much cheaper alternatives available......

My experience with Global Work & Travel has been nothing short of awesome! They've been as personable as you can get and it makes the whole process so much easier!

Jason and the team have done well to help me plan and take the first steps easily with their help. Cant wait to have everything finished and go .

David did a great job getting me through all of the necessary steps to finally book a flight! All the details of the process were laid out very well! He was very attentive and answered any questions I had! Thanks so much!!

Jack was friendly, easy to talk to and very knowledgeable. He was clear and concise with the information for multiple trips and cleared up any questions I had. The global work and travel website is easy to use and has a good layout.

Sam was a pleasure to chat to, he helped me with a lot of worries I had for my trip to Canada next year. He talked to me all about the sightseeing stuff and what will happen from now up until I leave for my trip. And ultimately he was very professional.

everything to do with the first few steps through global work and travel have been amazing! Jordan first contacted me before i was able to sort a time and get the first step sorted and was very thorough then set me onto dan, dan is amazing, quick at replying to any emails with questions or anything, im so grateful for all the help provided already!

Jessica always had me feeling reassured & safe throughout the early stages of organising my trip. She is incredibly easy to talk to & brings such positive energy to what would be an overwhelming & stressful situation to organise myself.

Dan was extremely helpful and made the onboarding experience very easy!

Anyway just a quick update on me and then with respect I will promise to stop but with respect following on my last post Again with respect im not threathening anyone or anything but I will be in touch with the CEO of this company with respect and with respect not to get my consultant and his boss in trouble and after I have got out of hospital as I was rushed there with my ongoing heart issues which this not so good news triggered my heart to pump so fast my blood pressure going through the roof especially having heart disease strokes etc in my family members history back ground and again with respect how brutal truth honest I am with respect If I was working for this company and Yes I understand they have rules and criteria that if an indidivals and or indidival may not meet with respect but For me if I was working for this company and knew I had to break the bad news to an indidival and or indidivals that they did not neet the criteria of the company with respect even if I knew there physical health and family members history background had heart diseases stroke etc and especially I would try to work with my boss and my CEO to resvolve a peaceful healthy outcome that suits all parties needs but with respect if I knew they had background of heart diseases strokes etc and with respect I broke the bad news to them but keep in mind there physical background and I later down the track found out that It was severe damage and or fatal due to there heart strokes issues physical health issues background especially if It was fatal the bad news I delivered with respect I could not live with myself for the rest of my life and not harm myself and or do anything stupid to Jeporadise my life but as well and I told my boss and the CEO of the company Well with respect im not threathening anyone or anything and whether my boss and the CEO of the company think the way I think with respect but for me as I said I could not live with myself and Had to re consider bringing them back on board with the company and that it would benefical everyone including the client and clients with respect.

But with respect thats my ways of thinking in life especially to give a client and or clients a go at the company they applied for even with respect they dont match the company criteria with respect.

But with respect if this company had the decenty to re consider and to acknowledge the client and or clients especially there physical and heart stroke back ground history it would make life much easier for everyone because with respect I still have and never will give up on this conpany just like the 1st company I applied for and gave up on me and pushed me away and were so rude the 1st company not the 2nd company I applied for and got knocked back on. With respect I think everyone deserves a chance in life to try something even when that client and or client will still give this company positive feedback and as stated in my last review To definetly recommond this company and with respect will still be nice caring respectful to this company talk highly of this company even with respect they making you feel like nothing feeling unwanted regreted a burden especially if it made them get hospitalization because the bad news they broke to that indidival and or indidivals who was so excited on there for me with respect upcoming working holiday trip to the UK London with respect.

But anyway as I saud nobody likes bad news and to be rejected and all theses bad feelings and crying them selves to sleep especially no wonder it also affects people mental emotional and other physical health issues that drove there heart and other physical health issues to the hospital and with respect sometimes it can be so fatal and even people loose there battles of depression all over the world including here in Australia. Its a very very very big problem in this world and australia too and its so sad how this could have been avoided with respect.

Even when I broke the news to the hospital doctors nurses they actually consider this company to re consider there final decision to me especially for me soneone who is very cool fun respectful willing to give anything a go especially even the hospital doctors and nurses are so worried about my racing heart that is going so fast my blood pressure through the roof and that I cry non stop and even probably will cry myself to sleep because of this bad final news I received from my case worker and his boss with respect.

But anyway with respect I will get through this I kniw I just got to focus on getting my heart rate down and my blood pressure also down which is through the roof at the moment and then get my overall physical health fixed up then I know with respect another company will take my on and appreciate me as there new client especially them being around a awesome cool fun guy with respect. I will keep you updated on my heart news etc x

Baylee was very kind and patient helping me and my friends figure out Gworld and he made it really easy for us!

I knew from the harassing email and phone calls that it wouldn’t be a fit for what I was looking for. What I did not expect was after I politely declined the offer by email on two separate occasions , I received multiple back to back emails from Reece again trying to persuade me. After not responding to neither email , he sent a final email telling me I am too poor to qualify anyways without knowing anything about me . I was shocked at the judgement multiple emails all because of a politely declined offer on my end. Stay away from them. They are scammers trying to fill their sales quotas

I LOVE Kayla, she is amazing at what she does and is always there to help.
Amazing team 10/10

I have just booked a working holiday to NZ and with the help of Danielle I feel extremely excited and confident to get going.

Both Kayla and Emily have already been amazing. Such great communication, guidance, advice, and much more. Also all done with ease, fitting around my schedule, and have been so professional yet incredibly kind and friendly. Loving this process so far:)

Very kind and professional lady helps with all your travel needs

Avoid

My daughter wanted to book the AuPair service and had a clear timeline in mind, according to the online form, it was feasible with her age, birthday and expectations.

They used strong sales techniques on the phone, pushed for the induction call and for the terms and conditions to be signed to be able to have the call.

She was then pushed to book so she could get a Air BnB voucher and also a call with the specialist service in charge of matching the teenagers with the families as soon as possible, however it was early June and she turns 18 at the end of August. This made her beleive that they could find a family fast by presenting her profile as soon as herprofile is complete. However she had requested to start at the very latest October due to commitments next summer, they pushed her to pay anyway.

It then became clear that there was no voucher, no-one was going to call her to discuss matching families and her profile was not going to be put forward until her 18th birthday so the earliest was the early September.

As mentioned in other reviews, they stick to their terms and conditions of 50% refund in forms of store credit, however, we have no trust in their services at all, certainely not for Au Pair.

Also it was clear that the service is pretty empty as my daughter needed pretty much everything herself, also trying to get any information about where there might be families and whether they had quite a few availabilities was like pulling teeth, they were extremely vague, they did not adapt in any way to her requirements and nowshe is £1.500 down which took her months/years to save up, it is a lot of money for anyone and especially for a 17 year old who worked through her evenings and weekend to save up, appealing behaviour!

At that point, the only service she received from Globalworkandtravel, is a very short introductory video call, based on that and despite your terms and conditions, I don't know they would not refund her money? As a family, we are truly baffled, this situation has put a huge amount of stress on her, she has been looking you up for months and fell off a cliff when she realised you could not provide the service she wanted and far more so since you said she was not going to get a refund. Now we also think of all the other youngsters who are about to hire your services and they don't know what kind of company you are.