GMPartsGiant.com Avis 

1 070
•
TrustScore 4 sur 5

4,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

You guys and girls had hard to find parts at a cheap price fast shipping. Once the process went through the processing took a minute other than that wonderful as well as I could not find these parts a... Voir plus

Noté 1 sur 5 étoiles

I ordered a part and paid only to find out days later as I was waiting on the part to arrive , so I could fix my car and drive it, that my order had been automatically cancelled because GM parts giant... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The part I needed was reasonably priced. The order process was easy, with no surprise shipping charges. My part wa delivered when they said it would arrive. I was replacing a failed USB/USB C/SD card... Voir plus

Noté 5 sur 5 étoiles

Where else would anyone find actual GM-sourced rear mud flaps for a 2006 Buick Rainier CXL at a fair price? 99% of sellers are pushing generic ones that are not designed to fit the precise contours o... Voir plus

À propos de l'entreprise

  1. Magasin de pièces détachées automobiles

Écrit par l'entreprise

GM Parts Giant, by Genuine Parts Unlimited, Inc., is one of the largest distributors for OEM GM parts. Our online GM parts website offers customers the best discounted prices on OEM Chevrolet parts, GMC parts, Cadillac parts, and Buick parts. OEM stands for Original Equipment Manufacturer. In other words, it simply means our parts come direct from GM and GM AC Delco. Essentially, we do not sell aftermarket parts. We ship all of our parts from region based GM dealers within three business days to provide for fast service.

Écrit par l'entreprise


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 78 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(1 070)

383 avis reçus au cours des 12 derniers mois

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Noté 2 sur 5 étoiles

Price increase after paying..

I ordered a part at a certain price plus shipping. Shipping was expensive.
I just got an email stating the price has gone up almost $17.00 and i had to pay in order for it to ship.
It should have been shipped days ago.
SCAM.....SCAM !!
I DO NOT RECOMMEND THIS COMPANY!!

24 août 2026
Avis spontané
Logo de GMPartsGiant.com

Réponse de GMPartsGiant.com

Thank you for your feedback. We understand that price changes can be frustrating. Unfortunately, adjustments may occur due to changes in pricing or shipping costs. While we make every effort to keep our website pricing accurate and up to date, occasional pricing errors or changes may occur. If the actual price is lower than what is listed, you will be charged the lower amount. If the actual price is higher, we will notify you before processing the order so you can decide whether to pay the difference and proceed or cancel the order.

Updated pricing will also be reflected on our website during scheduled maintenance within the next 3–5 business days. Please see our sales policy below. Your feedback is essential for improving our services.

https://www.gmpartsgiant.com/service/gm-sales_policy.html

Noté 1 sur 5 étoiles

Raised the price after I purchased.

Raised the price after I purchased a starter and would not ship it until I paid additional amount.

17 août 2026
Avis spontané
Logo de GMPartsGiant.com

Réponse de GMPartsGiant.com

Thank you for your feedback. We understand that price changes can be frustrating. Unfortunately, adjustments may occur due to changes in pricing or shipping costs. While we make every effort to keep our website pricing accurate and up to date, occasional pricing errors or changes may occur. If the actual price is lower than what is listed, you will be charged the lower amount. If the actual price is higher, we will notify you before processing the order so you can decide whether to pay the difference and proceed or cancel the order.

Updated pricing will also be reflected on our website during scheduled maintenance within the next 3–5 business days. Please see our sales policy below. Your feedback is essential for improving our services.

https://www.gmpartsgiant.com/service/gm-sales_policy.html

Noté 1 sur 5 étoiles

I ordered two key fobs for my car

I ordered two key fobs for my car. After a few days, I received a text stating

GMPartsGiant: Your order VG666777846 requires action.
Chick link

I click and I am told that the price of my order has increased and I need to pay more to get my order shipped.

The price nearly doubled!

I responded with requesting an immediate refund. Now the above link says my order is cancelled. Of course, the charge on my debit card is still sitting there.

I just went back to their website and looked up the key fob once again. It has the original price I paid, not the excessive price I was later told I needed to pay.

The fish in this pond don't smell very good.

In reply to the response I received below. You have the item for sale and presumably you have it in stock. How does the price change? You'd have to be the ones changing the price. I really don't care what your policies are. Imagine if the grocery stored decided to change the price of a half a gallon of milk after the cashier rang it up and ran my card, but before she bagged it all. "Oh sir, that milk changed in price while I was bagging your shit. You have to authorize more for this milk or I can't let you take it." LMFAO

17 août 2026
Avis spontané
Logo de GMPartsGiant.com

Réponse de GMPartsGiant.com

Thank you for your feedback. We understand your frustration regarding the price change and apologize for the inconvenience. As stated in our Sales Policy, while we make every effort to maintain accurate pricing, occasional pricing changes may occur. If the actual price is higher than the price shown when an order is placed, we notify the customer before processing the order so they can choose to pay the difference and proceed or cancel the order.

We also want to clarify that when an order is placed, the payment is initially placed on hold and is not processed unless the customer authorizes us to proceed at the updated price. Since you chose to cancel the order, no additional payment was authorized and the hold was released to your financial institution. We apologize for the confusion surrounding the pending hold on your debit card and appreciate your understanding. Please see our sales policy below, Your feedback is essential for improving our services.

https://www.gmpartsgiant.com/service/gm-sales_policy.html

Noté 1 sur 5 étoiles

I ordered a dipstick tube for $17.

I ordered a dipstick tube for $17.
But was sent a 5 cent O ring
Now they want me to jump through a bunch of hoops to get back 1/3 of my money if they are that desperate for money they can stick it where the sun don’t shine

5 août 2026
Avis spontané
Logo de GMPartsGiant.com

Réponse de GMPartsGiant.com

We're sorry to hear about your experience and truly appreciate you bringing this to our attention. This is not the level of service we aim to provide, and we’d like the opportunity to make things right.
A member of our team will be reaching out to you directly to discuss the situation further. We value your input and hope to resolve this promptly.

Noté 1 sur 5 étoiles

Bait and switch pricing scheme

I monitored an item (part no 85769913) on their website for 2-3 weeks at the listed price.

I placed an order at 11:40am and immediately completed payment at the stated price. Within 40 minutes of my payment being processed, the vendor claimed the price had increased and demanded an additional payment to complete my order.

This is not a legitimate price adjustment - it's a bait and switch. The price was consistent for weeks before my purchase. Charging customers again after they've already paid is unethical and potentially illegal depending on your location.

I contacted customer service multiple times, speaking with both the customer service manager and order processing manager. They confirmed this is their standard policy.

This is not an error or isolated incident. This vendor intentionally charges you at checkout, then demands additional payment after you've already paid. It's a textbook bait-and-switch scheme presented as normal business practice.

Do not order from this vendor under any circumstances.

10 août 2026
Avis spontané
Logo de GMPartsGiant.com

Réponse de GMPartsGiant.com

Hi James,

Thank you for your feedback.

We understand your concern and would like to clarify that OEM part pricing is based on manufacturer-supplied catalog data and may change when the manufacturer updates its pricing. Unfortunately, these updates can occur after an order is submitted but before it is processed for shipment.

When a price change occurs, we notify the customer before proceeding and provide the choice to approve the updated price or cancel the order for a full refund. We do not charge the additional amount without the customer's authorization.

We regret the frustration this caused and appreciate your feedback. For more information regarding our sales policy, please visit: https://www.gmpartsgiant.com/service/gm-sales_policy.html

Noté 5 sur 5 étoiles

Fast delivery

Fast delivery, the right part, good price, easy to order from good online catalog

30 juillet 2026
Noté 1 sur 5 étoiles

Recieved damaged part,requested rma

Recieved damaged part,requested rma,sent pictures of damage,pictures of shipping labelthey requested,then requested picture of part number which wasn't on part,also on the 3rd time sending info they now want tracking number which they should have with order, very fast to take money,but excessive runaround to get damaged part returned and undamaged part sent, Save yourself from hassle and frustration and order from another supplier

31 juillet 2026
Avis spontané
Logo de GMPartsGiant.com

Réponse de GMPartsGiant.com

Thank you for your feedback. We're sorry to hear about your experience.

Our team has been working to assist you with your damaged shipment and begin a claim with the carrier. To move forward, we requested the required documentation, including the shipping label and photos of the part. At this time, we are still waiting to receive the requested shipping label so we can complete the carrier's damage claim process. Once we receive the required information, we'll continue working to resolve the issue as quickly as possible.

We appreciate your patience and remain committed to helping you reach a resolution.

Noté 5 sur 5 étoiles

Satisfied Order :)

Super quick shipping, packaging was great exactly what I ordered for $200 less than the dealer price.

30 juillet 2026
Noté 5 sur 5 étoiles

Found my new parts store!

The VIN based search option made choosing the proper part for the job quick and easy. The price was extremely competitive, core charge is less than half what other places demand, and delivery was fast. Couldn't ask for better service!

30 juillet 2026
Noté 1 sur 5 étoiles

They sent me a used part

They sent me a used part. I tried to call and the person hung the phone up on me the three times I tried to call.

30 juillet 2026

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