GMPartsGiant.com Avis 

1 070
•
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

You guys and girls had hard to find parts at a cheap price fast shipping. Once the process went through the processing took a minute other than that wonderful as well as I could not find these parts a... Voir plus

Noté 1 sur 5 étoiles

I ordered a part and paid only to find out days later as I was waiting on the part to arrive , so I could fix my car and drive it, that my order had been automatically cancelled because GM parts giant... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The part I needed was reasonably priced. The order process was easy, with no surprise shipping charges. My part wa delivered when they said it would arrive. I was replacing a failed USB/USB C/SD card... Voir plus

Noté 5 sur 5 étoiles

Where else would anyone find actual GM-sourced rear mud flaps for a 2006 Buick Rainier CXL at a fair price? 99% of sellers are pushing generic ones that are not designed to fit the precise contours o... Voir plus

À propos de l'entreprise

  1. Magasin de pièces détachées automobiles

Écrit par l'entreprise

GM Parts Giant, by Genuine Parts Unlimited, Inc., is one of the largest distributors for OEM GM parts. Our online GM parts website offers customers the best discounted prices on OEM Chevrolet parts, GMC parts, Cadillac parts, and Buick parts. OEM stands for Original Equipment Manufacturer. In other words, it simply means our parts come direct from GM and GM AC Delco. Essentially, we do not sell aftermarket parts. We ship all of our parts from region based GM dealers within three business days to provide for fast service.

Écrit par l'entreprise


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 78 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(1 070)

383 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I only use genuine GM replacement parts.

I only use genuine GM replacement parts, not parts of unknown origin and quality. Original ignition parts are especially important. The GMPartsGiants.com website helps me find to correct GM part, references related parts, and ships direct to me at competitive cost.

29 août 2026
Noté 4 sur 5 étoiles

I ordered the parts

I ordered the parts, they sent them, but they should have been packaged better, some damage. They sent the right parts, but GM has changed the internals, they are now junk. I won't use them.

29 août 2026
Noté 5 sur 5 étoiles

My Rainier has style again!

Where else would anyone find actual GM-sourced rear mud flaps for a 2006 Buick Rainier CXL at a fair price? 99% of sellers are pushing generic ones that are not designed to fit the precise contours of my SUV.
Thank you, GM Parts Giant!

3 août 2026
Noté 5 sur 5 étoiles

New TPMS

Needed new TPMS's for my truck and found the factory pieces at GMPG. They were factory parts, so no worry about compatibility with my truck. Price was more than fair and the order arrived 2 days earlier than estimated.

6 juillet 2026
Noté 1 sur 5 étoiles

If I could leave 0 stars I would

If I could leave 0 stars I would. Ordered the part back on 8/7. No package as of today’s date. I called everyday for a week and a half only to get told “it’s processing”. Offered to pay for overnight shipping to expedite, paid the invoice and it’s now listed in “packaging”. Apparently I’m unable to get a refund on overnight shipping due to it not being their fault. 0-10 stars do not recommend.

28 août 2026
Avis spontané
Logo de GMPartsGiant.com

Réponse de GMPartsGiant.com

We sincerely apologize for the inconvenience you have experienced.
We take all feedback seriously and would love to assist you further. Before we could take a second look, we have requested more information on Trustpilot, please take your time and answer in detail as much as possible.

We appreciate your understanding and assistance.

Noté 1 sur 5 étoiles

Parts Shown as Available, Then Problems After Ordering

I would not order from GMPartsGiant again.

I placed an order through their website for several GM parts that were shown as available. After the order was accepted, they contacted me about one item and said that although I ordered a quantity of 2, the manufacturer would only allow it to be purchased in a quantity of 10. There was no minimum quantity disclosed when I placed the order.

I responded to them in writing and challenged that issue. Then nothing happened.

Three days passed with no follow-up, no update, and no indication that there was another problem with the order. I finally had to call GMPartsGiant myself to find out what was going on. Only during that call did they tell me that a different part in the same order was completely discontinued and could not be supplied.

So they accepted an order for parts their website represented as available, raised an undisclosed quantity restriction after the sale, then failed to contact me for three days about a second unavailable part until I chased them down myself.

I ultimately canceled the entire order.

Parts can become unavailable or discontinued, and I understand that. What I find unacceptable is allowing customers to place orders based on inaccurate availability information and then failing to communicate promptly when there are problems.

Based on my experience, I would not rely on the availability shown on this website, and I would not order from them again.

27 août 2026
Avis spontané
Logo de GMPartsGiant.com

Réponse de GMPartsGiant.com

Thank you for your feedback. We understand your frustration regarding the quantity requirement and the discontinued part.

Manufacturer availability and purchasing requirements can change, and in some cases, this information is not updated until an order is submitted. At the time, we were also experiencing short staffing, which contributed to the delay in following up with you regarding the additional issue on your order. We understand that this did not provide the level of communication you expected, and we apologize for the inconvenience.

We appreciate your feedback and are continuing to work on improving both the accuracy of website information and communication when issues arise with an order. Your feedback is essential for improving our services.

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