Its my first time using Freddie & I honestly have to say that I feel really safe using Freddie! its confidential & simply straight forward,the clinician that helped for my first time was super sweet... Voir plus
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Lisez les avis des autres
The medical staff at Freddy make the entire process easy and humane. I suggest this site to people of all groups in society regardless of gender, or sexual orientation, or gender identity. M... Voir plus
Provider was efficient Will still being kind and ensuring that I did not have any concerns about starting Prep. Thankful that this service is available, and helps take the stigma out of seeking this t... Voir plus
I couldn’t believe how fast Freddie processed the initial transaction. Everyone I dealt with was professional and courteous. No awkward questions or the feeling of judgement on anybody’s part.
À propos de l'entreprise
Écrit par l'entreprise
Freddie provides easy and inclusive PrEP services to LGBTQ2S+ communities in Canada and the United States. Freddie's providers make sure you can access PrEP for free, or at lower cost, and get PrEP delivered to your door.
Coordonnées de contact
Canada
- gofreddie.com
4,8
Excellent
551 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Les gens ont aussi consulté
Such a great informative call
My call with David was So informative and inclusive. As a non binary person I’m often worried about what language will be used around gender and anatomy and also someone’s knowledge around queer gender identity. I felt so affirmed and at ease during and after the call. So helpful and kind
7 mai 2026
Avis spontané
Réponse de Freddie
Thank you for sharing this thoughtful feedback. We’re so glad David helped create an affirming, inclusive experience where you felt comfortable and understood. Providing respectful, knowledgeable care for people of all gender identities is incredibly important to us, and we truly appreciate you sharing your experience.
Great experience!
My provider was very thorough and made sure I understand the process of starting prep. He was very kind as well. I look forward to using him in the future.
7 mai 2026
Avis spontané
Réponse de Freddie
Thank you for the kind feedback! We’re glad your provider took the time to explain everything clearly and made the experience supportive and comfortable.
The NP were nice and knowledgeable.
7 mai 2026
Avis spontané
Réponse de Freddie
Thank you for the kind words! We’re glad you had a positive experience and found the NP knowledgeable and supportive.
Absolutely not fit to be in this…
Absolutely not fit to be in this business, as support appeared to never heard of 340B and manufacturer copay cards that are essential in prep prescription filling.
Thankfully I am in the healthcare business and solved that myself transferring a prescription to a local pharmacy (2* not 1 because they allowed that with no much whining), and enrolling myself to manufacturers copay card, but if I have to do all the job for you, I'd rather take my insurance card to a local provider.
16 mars 2026
Avis spontané
Réponse de Freddie
We’re sorry to hear about your experience. We regularly support patients using manufacturer copay cards and work closely with 340B pharmacy partners, so we’re concerned to hear this was not communicated clearly. We appreciate you bringing this to our attention and would like to better understand what happened so we can address it internally and improve the experience moving forward. If you’re open to it, please reach out to our support team so we can look into this further with you directly.
My clinician’s knowledge and experience…
My clinician’s knowledge and experience put me at ease and made the entire experience smooth and enjoyable. Professionalism and poise is commendable.
6 mai 2026
Avis spontané
Réponse de Freddie
Thank you for the thoughtful feedback. We’re so glad your clinician helped you feel at ease and made the experience smooth and supportive from start to finish.
My first experience with Freddie
My first experience with Freddie. Nurse PA was great. Very helpful.
5 mai 2026
Avis spontané
Réponse de Freddie
Thank you for sharing your first experience with Freddie! We’re glad your nurse practitioner was helpful and made the visit a positive one.
Great service and communication
Great service and communication. It was absolutely painless experience. I love how it's super efficient as well.
20 avril 2026
Avis spontané
Réponse de Freddie
Thank you for sharing this! We’re glad the experience felt smooth, efficient, and easy from start to finish.
The phone meeting with the RN was very informative
The phone meeting with the RN was very informative and helpful. She answered all my questions completely
4 mai 2026
Avis spontané
Réponse de Freddie
Thank you for the kind feedback! We’re glad your appointment was helpful and that all your questions were answered clearly.
Accessible and Friendly Healthcare
They have made accessing important healthcare easy and without judgement. The clinicians and staff are friendly and ensue that my complicated travel schedule is accommodated.
22 avril 2026
Avis spontané
Réponse de Freddie
Thank you for sharing this! We’re glad accessing care has felt easy and judgment-free, and that the team has been able to accommodate your schedule. We really appreciate the kind feedback.
The service I received was very nice
The service I received was very nice. The clinician who attended my appointment was very helpful and friendly.
28 avril 2026
Avis spontané
Réponse de Freddie
Thank you for the kind feedback! We’re glad you had a positive experience and that your clinician was helpful and friendly.
I like how they suggested me new…
I like how they suggested me new medication and help with all this new prevention to keep me saver during sex
27 avril 2026
Avis spontané
Réponse de Freddie
Thank you for sharing this! We’re glad you felt supported in exploring prevention options and staying informed about your health.
Deborah
Deborah, thank you. Great humor and a sense of understanding. Patient and willing to help. Informative, well rounded and prepared for any questions; sharp and in the know!
24 avril 2026
Avis spontané
Réponse de Freddie
Thank you for sharing this! We’re so glad Deborah made the experience informative and comfortable, we’ll be sure to pass along your kind words.
Amazing Staff
I had a really great experience with the Freddie staff. They were very knowledgeable and answered all my questions. The best part was how they showed compassion by making sure I was comfortable before ending the virtual consultation.
21 avril 2026
Avis spontané
Réponse de Freddie
Thank you for the thoughtful feedback. We’re glad the team was able to answer your questions and make sure you felt comfortable and supported throughout your visit.
When i asked to have PrEP the nurse I…
When i asked to have PrEP the nurse I dealt was incompetent.
14 mai 2025
Avis spontané
Réponse de Freddie
We’re sorry to hear you felt unsupported during your experience. Our goal is always to provide knowledgeable, respectful care, and we take feedback like this seriously. If you’re open to it, please reach out to our support team so we can better understand what happened and look into it further.
Working with Freddie has been such a…
Working with Freddie has been such a breeze! From the time I filled out the online application to getting my first prescription, everything went smoothly. The staff are incredibly knowledgeable, caring, and helpful throughout the process. It’s so much simpler than having to go to my family doctor to get a requisition and then get a prescription. I’m really enjoying it. Give it a try, you won’t be disappointed!
23 mars 2026
Avis spontané
Réponse de Freddie
Thank you for such a thoughtful review. We’re so glad the process felt smooth and supportive from start to finish, and that the team made everything easier to navigate. We truly appreciate the recommendation.
Réponse de Freddie
Thank you for the kind feedback! We’re glad the experience felt professional, timely, and positive as always.
everything was clear and discussed …
everything was clear and discussed properly to where I feel very comfortable with this so I’ll keep up the good work thank you
18 avril 2026
Avis spontané
Réponse de Freddie
Thank you for sharing this! We’re glad everything was clear and that you felt comfortable throughout the process, we appreciate the kind words.
I love working with the service team at…
I love working with the service team at Freddie. They make this the easiest way for my busy life.
17 avril 2026
Avis spontané
Réponse de Freddie
Thank you for the kind words! We’re so glad the service fits easily into your busy life and that you’ve had a great experience with the team.
She was nice to tell me exactly…
She was nice to tell me exactly everything I needed to know and reassured me that this is the right thing for me. The process is easy and affordable, thank you for that.
16 avril 2026
Avis spontané
Réponse de Freddie
Thank you for sharing this! We’re glad you felt well informed and reassured, and that the process was easy and accessible for you.
Réponse de Freddie
Thank you for the kind feedback! We’re glad you found the experience helpful and informative.
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