Its my first time using Freddie & I honestly have to say that I feel really safe using Freddie! its confidential & simply straight forward,the clinician that helped for my first time was super sweet... Voir plus
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Lisez les avis des autres
The medical staff at Freddy make the entire process easy and humane. I suggest this site to people of all groups in society regardless of gender, or sexual orientation, or gender identity. M... Voir plus
Provider was efficient Will still being kind and ensuring that I did not have any concerns about starting Prep. Thankful that this service is available, and helps take the stigma out of seeking this t... Voir plus
I couldn’t believe how fast Freddie processed the initial transaction. Everyone I dealt with was professional and courteous. No awkward questions or the feeling of judgement on anybody’s part.
À propos de l'entreprise
Écrit par l'entreprise
Freddie provides easy and inclusive PrEP services to LGBTQ2S+ communities in Canada and the United States. Freddie's providers make sure you can access PrEP for free, or at lower cost, and get PrEP delivered to your door.
Coordonnées de contact
Canada
- gofreddie.com
4,8
Excellent
551 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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Les gens ont aussi consulté
From the beginning
From the beginning, all of the people associated with Freddie
have been very kind and helpful.
There's no judgement here. Everyone I've interacted with has been easy to talk to and low to no stress.
They checked in with me and make sure that I was where I needed to be in the process.
Highly recommend.
8 avril 2026
Avis spontané
Réponse de Freddie
Thank you for such a thoughtful review. We’re glad the experience felt supportive, easy to navigate, and free from judgment. We truly appreciate the recommendation.
Réponse de Freddie
Thank you! We really appreciate the great feedback.
Réponse de Freddie
Thank you for sharing this! We’re glad the online process felt easy and that delivery was quick and efficient.
Réponse de Freddie
Thank you for the kind feedback! We’re glad the communication has been clear and helpful.
Shady financials
I ordered several times. In the beginning it was ok. Last two times they overcharged me 2x and the second time 3x. I complained and asked them to cancel the over order on their end. They cancelled the whole order and did not tell me. They are very shady in their business services. They over order and change your price! I will 100% be looking to go elsewhere. I rarely write reviews, but this is shady business and you should know.
12 avril 2026
Avis spontané
Réponse de Freddie
We’re sorry to hear about this concern. The experience described doesn’t align with how our service or billing process typically works, as medication is typically free to patients, and any costs related to insurance copay or deducible are confirmed with patients in advance. We’re unable to locate an account matching these details, but we would like to investigate further. Please contact our support team so we can review this with you directly.
Freddie is the absolute best
Freddie is the absolute best. They treat you with kindness and as a human. I appreciate that it truly is DISCREET. Conversations about sexual health can feel heavy and judgmental, but this didn't. I've tried other sexual health approaches and this feels most simple, kind, and easy to navigate.
3 avril 2026
Avis spontané
Réponse de Freddie
Thank you for such a thoughtful review. We’re so glad the experience felt kind, discreet, and easy to navigate. Creating a supportive, judgment-free space for sexual healthcare is incredibly important to us.
Réponse de Freddie
Thank you for the kind words! We’re so glad you love the service and appreciate you taking the time to share your experience.
they are simply amazing i got a very…
they are simply amazing i got a very professional service 100% the best.
12 mars 2026
Avis spontané
Réponse de Freddie
Thank you for the kind words! We’re glad you had such a positive experience and truly appreciate you taking the time to share it.
Ease of use
Ease of use. Prompt response and service. Peace of mind. Very quick delivery.
12 janvier 2026
Avis spontané
Réponse de Freddie
Thank you for sharing this! We’re glad the process felt easy and that you experienced prompt service and quick delivery. Peace of mind is exactly what we aim to provide.
Réponse de Freddie
Thank you for the kind feedback! We’re glad the process felt easy to navigate and efficient.
Prep
The company makes it easy to book lab work at my convenience with no wait time. Fast and efficient.
There must have been a glitch on receiving prep pills, even as 10 business days passed.
Once I reached out, it was super quick.
All in all experience was great.
Thank you
24 mars 2026
Avis spontané
Réponse de Freddie
Thank you for sharing your experience. We’re glad the process for booking labs felt convenient and efficient, and we appreciate your patience with the delay in receiving your medication. We’re happy to hear everything was resolved quickly and that your overall experience was positive.
The experience was great..
The experience was great... The company is doing well to communicate and very friendly customer service.
3 avril 2026
Avis spontané
Réponse de Freddie
Thank you for the kind feedback! We’re glad you had a great experience and found the communication friendly and supportive.
Super quick and easy to get refills and…
Super quick and easy to get refills and lab work done.
2 avril 2026
Avis spontané
Réponse de Freddie
Thank you for sharing this! We’re glad refills and lab work felt quick and easy to manage.
Should have done sooner
Was fast and super easy, I'm glad I finally took the leap.
31 mars 2026
Avis spontané
Réponse de Freddie
Thank you for sharing this! We’re so glad the process felt fast and easy, and that you felt ready to take that step. We’re happy to be here to support you.
Friendly and Convenient
Freddie offer the easiest clinical experience I've ever had. They make it really easy to start PrEP making sure you're informed every step of the way.
31 mars 2026
Avis spontané
Réponse de Freddie
Thank you for the kind review! We’re so glad the experience felt easy and that you felt informed every step of the way. Making PrEP simple and supportive to start is exactly what we aim for.
Réponse de Freddie
Thank you for the great review! We’re glad you had a positive experience and that our team’s communication and service met your expectations. We appreciate you taking the time to share this.
Revolutionary access to PrEP
My experience with Freddie has been exceptional. I've been using Freddie since 2022 and the process is as smooth as it gets. It is amazing to deal with healthcare professionals who care and are knowledgable about MSM sexual health and safe sex.
Getting PrEP has never been easier. Lab requisitions are sent on schedule to me, and to the lab. Everything is routine. In partnership with Affirming Care Pharmacy, my PrEP has always been free, even when I aged out of my parents medical insurance.
30 mars 2026
Avis spontané
Réponse de Freddie
Thank you so much for sharing your experience and for trusting Freddie since 2022. We’re really glad the process has stayed smooth and reliable for you, and that our team’s knowledge and care have made a difference.
Réponse de Freddie
Thank you for the kind words! We’re so glad Freddie felt like the right fit for you and that you had a great experience.
Amazing
Amazing, prompt service, attentive health care professionals and friendly contacts! Couldent be any happier! 😊
10 mars 2026
Avis spontané
Réponse de Freddie
Thank you for the kind words! We’re so glad the service felt prompt and supportive. We really appreciate you taking the time to share your experience.
As soon as l was called my name to be…
As soon as l was called my name to be taken blood at Lifelabs it was so fast and painless.
They are very friendly and professional
6 mars 2026
Avis spontané
Réponse de Freddie
Thank you for sharing this! We’re glad the lab visit felt quick, comfortable, and professional, and that you had a positive experience.
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