Freddie Avis 

552
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The medical staff at Freddy make the entire process easy and humane. I suggest this site to people of all groups in society regardless of gender, or sexual orientation, or gender identity. M... Voir plus

Noté 5 sur 5 étoiles

Its my first time using Freddie & I honestly have to say that I feel really safe using Freddie! its confidential & simply straight forward,the clinician that helped for my first time was super sweet... Voir plus

Noté 5 sur 5 étoiles

Provider was efficient Will still being kind and ensuring that I did not have any concerns about starting Prep. Thankful that this service is available, and helps take the stigma out of seeking this t... Voir plus

Noté 5 sur 5 étoiles

I couldn’t believe how fast Freddie processed the initial transaction. Everyone I dealt with was professional and courteous. No awkward questions or the feeling of judgement on anybody’s part.

À propos de l'entreprise

  1. Clinique spécialisée
  2. Dispensaire

Écrit par l'entreprise

Freddie provides easy and inclusive PrEP services to LGBTQ2S+ communities in Canada and the United States. Freddie's providers make sure you can access PrEP for free, or at lower cost, and get PrEP delivered to your door.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

552 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,8

Tous les avis

(552)

292 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Perfection.

The whole process is quick, efficient, respectful, discreet, easy to navigate. In a word 'PERFECT'.

9 février 2026
Avis spontané
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Réponse de Freddie

Thank you so much for the kind words! We’re glad the process felt smooth, respectful, and easy from start to finish, we truly appreciate you sharing your experience.

Noté 5 sur 5 étoiles

Above my expectations

I'm a newcomer and had my first appointment. Those positive reviews you see about Freddie are true - the process is simple to follow (and simple means organized, thorough, with well-trained personnel), staff are amazing (nice, diligent, competent and present) and the place is neat. David, my nurse, made it feel like a conversation you have with an old friend, gave me all the info I needed and performed the lab tests with care and dexterity.

27 février 2026
Avis spontané
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Réponse de Freddie

Thank you for such a thoughtful review. We’re so glad your first visit exceeded expectations and that the process felt organized and supportive. It’s wonderful to hear David made you feel comfortable and well informed, we’ll be sure to share your kind words with him.

Noté 5 sur 5 étoiles

Bravo

Bravo . Better than mistr

27 février 2026
Avis spontané
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Réponse de Freddie

Thank you for the kind words! We’re glad you had a great experience and appreciate you taking the time to share it.

Noté 1 sur 5 étoiles

Still waiting

Awful. Waiting almost 2 weeks for medication to be filled. No responses, no followup to communication.

6 février 2026
Avis spontané
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Réponse de Freddie

We’re sorry to hear about this experience. In some cases, pharmacies may need to confirm shipping or insurance information before medication can be sent to ensure secure delivery. We'd love it if you could please reach out to our support team so we can look into your situation directly and help resolve this.

Noté 5 sur 5 étoiles

I dont have a family doctor in Alberta…

I dont have a family doctor in Alberta and having freddie gives me peace of mind for my sexual health.

24 février 2026
Avis spontané
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Réponse de Freddie

Thank you for your review. We’re glad Freddie can provide that peace of mind and help make sexual healthcare more accessible for you.

Noté 5 sur 5 étoiles

Nicole was great

Nicole was great. I felt comfortable. Thanks!

23 février 2026
Avis spontané
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Réponse de Freddie

Thank you for sharing this! We’re so glad you felt comfortable, we’ll be sure to pass your kind words along to Nicole.

Noté 5 sur 5 étoiles

Freddie made this so easy

The incredible breakthrough in STI/STD preventative medicine is life changing, for myself and so many others. I tell anyone I can about these medications. The discrete non judgmental care I received was amazing and meds were sent right to my door 👌🏼
Thank you to all at Freddie and your partnerships for making this not so easy moment as simple as 123

20 février 2026
Avis spontané
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Réponse de Freddie

Thank you for such a thoughtful review. We’re so glad the experience felt simple, discreet, and supportive during what can sometimes be a vulnerable moment. It means a lot to hear that the care and delivery process made things easier, and we truly appreciate you spreading the word.

Noté 5 sur 5 étoiles

Great experience & short wait!

Clinician was very knowledgeable and kind. I was open and honest about private things and there was absolutely no judgement or anything on their side of it. They were understanding of my situation and provided facts and insight into my options. Going into it i thought it was going to be heavy conversation or at the very least awkward, but there was none of that- it was light and easy.

Signing up was a breeze, the tele-health/virtual option is great for someone like me as ive been putting this visit off because im deterred from doctor visits to avoid sitting in a waiting room 2 hours passed when my appointment was supposed to be, after getting there early.

They tell you to sign in 5 minutes early for your Freddie visit so you’re ready- i was running maybe 2 minutes late, signed in, and someone was with me after about a minute of sitting there. A health provider being 2 minutes early may not seem like much to the average person but for someone like me that’s huge!

Would definitely recommend!

18 février 2026
Avis spontané
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Réponse de Freddie

Thank you for sharing such a detailed review. We’re really glad the conversation felt comfortable and judgment-free, and that you felt informed about your options. It’s also great to hear the virtual visit made things easier and that your appointment started right on time, we know that matters. We truly appreciate the recommendation.

Noté 5 sur 5 étoiles

Lack of judgment

Lack of judgment, ease of conversation, questions answered efficiently, ease of process and technology

18 février 2026
Avis spontané
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Réponse de Freddie

Thank you for the kind feedback. We’re glad the experience felt comfortable, efficient, and easy to navigate from start to finish.

Noté 5 sur 5 étoiles

Great Experience Using Freddie

The staff at Freddie are exceptional. They are quick to respond, friendly, clear in their communication, and the process of receiving my prescriptions or blood work requisition is convenient and easy.

5 février 2026
Avis spontané
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Réponse de Freddie

Thank you for the thoughtful feedback. We’re glad the communication felt clear and responsive, and that getting prescriptions and lab requisitions was convenient and easy. We appreciate you taking the time to share your experience.

Noté 5 sur 5 étoiles

Seamless and Stress-Free Experience

From start to finish — from the app and website to the pharmacist and the delivery of my medication to my door — the entire process was simple and accessible. The platform was easy to navigate, communication was clear and timely, and I felt supported every step of the way. The pharmacist was knowledgeable and helpful, and my medication arrived quickly and securely. Overall, it was a smooth, stress-free experience that I would highly recommend.

11 février 2026
Avis spontané
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Réponse de Freddie

Thank you for such a detailed review. We’re so glad the entire process, from booking to delivery, felt smooth, clear, and supportive. We truly appreciate the recommendation and are happy to hear the experience was stress-free from start to finish.

Noté 5 sur 5 étoiles

Working through Freddie for getting…

Working through Freddie for getting labs and medication is something that makes life so easy. It's all managed effortlessly from my side.

6 février 2026
Avis spontané
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Réponse de Freddie

Thank you for sharing this. We’re so glad the process feels effortless and easy to manage, that’s exactly what we aim for.

Noté 5 sur 5 étoiles

I like the way they made it easy to…register and book an appointment

I like the way they made it easy to register and book a virtual appointment. The test kits are already in progress and the consultant was very thorough and friendly during the visit

11 février 2026
Avis spontané
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Réponse de Freddie

Thank you for sharing this. We’re glad registration and booking felt easy, and that your visit was thorough and friendly. We appreciate you taking the time to leave a review.

Noté 5 sur 5 étoiles

For All Your Prepscription Needs

A reliable and convenient way to request my prescriptions. The staff are informative, helpful and considerate of their client needs. Nuff said!

13 février 2026
Avis spontané
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Réponse de Freddie

Thank you for the kind words! We’re glad the process has been convenient and that our team has felt helpful and considerate. We really appreciate you taking the time to share this.

Noté 5 sur 5 étoiles

Really reliable

12 février 2026
Avis spontané
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Réponse de Freddie

Thank you! We’re glad you’ve found the service reliable, we appreciate you taking the time to leave a review.

Noté 5 sur 5 étoiles

Freddie is a great and very professional company

Freddie is a great and very professional company. They thoroughly explain everything in detail and easy to comprehend. The intake nurse was friendly and informative.

9 février 2026
Avis spontané
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Réponse de Freddie

Thank you for the thoughtful review. We’re glad everything was explained clearly and that you felt supported by the team from the start.

Noté 5 sur 5 étoiles

Medical team are very approachable

I am just starting again to take PrEP after more than a year. I totally forgot to make a review before. Their medical team / customer service are always on top! They were approachable and knowledgable of any questions you need.

The Freddie PrEP itself is a really good tool to help and protect different communities. Cost-wise? Nothing really, if you are covered by the government or has a good insurance. Their medical team will assure and help you to get your needs.

9 février 2026
Avis spontané
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Réponse de Freddie

Thank you for taking the time to share this. We’re glad you felt supported and well informed by the team, and that getting back on PrEP felt approachable and manageable. We really appreciate you highlighting both the care and access side of the experience.

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