I got my daughter a GoHenry account many years ago and it has been brilliant. It has enabled her to learn about managing money as well as giving relatives a way of sending her money with Giftlinks, wh... Voir plus
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Lisez les avis des autres
Think it's better to go to a "proper" bank, and open an account for your child. App doesn't always work, and paying 50p each time a transfer is needed is getting annoying.
L'entreprise a répondu
Very user friendly for parent and child. I love to see what he is spending and where and I have the control to ban whatever transaction type I want. He is learning some fantastic financial lessons and... Voir plus
L'entreprise a répondu
I can easily transfer money for my kids when they are away and they need emergency funds. The app also teaches them money knowledge and how to save for events as they grow. I have seen their money t... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Service de finances alternatives
- aussi dans
- Banque
- Distributeur de billets
- Institution éducative
- Institution financière
- Société financière non banquière
À propos de GoHenry
Écrit par l'entreprise
GoHenry is the UK’s #1 debit card & learning app for kids and teens, loved by over 2 million members worldwide.
Young people aged 6-18 can learn about earning, saving, and smart spending with features like automated pocket money, task lists, and gamified educational quizzes and videos. Then they can practise their skills in the real world with their own personalised debit card—all while parents watch and guide with flexible parental controls.
That’s why 92% of parents say their children are more money-confident since joining GoHenry.
Écrit par l'entreprise
- Our Mission
- We’re on a mission to help millions of kids be good with money.
- The smart debit card for kids
- Help your kids feel financially independent with a GoHenry kids' prepaid debit card—it's a great way for them to learn the value of money.
- The debit card for teens
- Money gets a glow-up with the GoHenry debit card and app made just for teens. Spend, save, earn, send money to friends—and more.
First Month Free
Try 30 days free and start learning instantly
Join Over 2 Million GoHenry Customers and Get Your First Month Free, With No Contract! Choose Where Your Kids Can Spend, Get Spending Alerts, & Create Savings Goals & Rewards.
Coordonnées de contact
GoHenry Limited, Spectrum Point, 279 Farnborough Road, Farnborough , GU14 7LS, Hampshire, Royaume-Uni
- 0330 100 7676
- help@gohenry.co.uk
- gohenry.com/uk
4,0
Bien
12 k avis
Demande des avis aux clients
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Les gens ont aussi consulté
To expensive
To expensive. Mothly fee plus each transfear 50p plus. Robery
27 octobre 2026
Avis spontané
Réponse de GoHenry
Hi Svetlana,
Thanks for taking the time to leave your feedback. We understand that pricing is an important factor when choosing a service like GoHenry, which is why we aim to deliver unique features that set us apart from other services.
We aim to provide more than just a debit card. GoHenry includes features designed to help young people build financial confidence, accompanied by educational content tailored to different age groups. These tools are intended to support families in teaching money management in a safe and structured way.
That said, we appreciate that everyone’s needs and budgets are different. Your feedback is valuable and helps us continue reviewing how we deliver value to our customers.
We completely understand that seeing an unexpected £0.50 service charge on your statement can be frustrating, and we appreciate the opportunity to explain how this works, and with other membership plans, you won't pay it at all.
GoHenry is a pocket money subscription platform rather than a high-street lending bank. To keep our standard monthly membership fee as low as possible, we include one free debit card top-up every calendar month. For any additional debit card loads within the same month, a 50p service charge is applied to cover the transaction processing costs we incur from card networks.
Here's more information on the price structure: https://www.gohenry.com/pricing
If you’d like to share more about what you feel is missing or could be improved, we’d really welcome hearing from you, or if you have any queries or concerns, please do contact us further on 0330 100 7676, or help@gohenry.co.uk or you can contact our Member Services agents through our Livechat system by following this link - https://uk.community.gohenry.com/s/. We are available 8am to 8pm, 7 days a week.
Thanks,
Dan
GoHenry Supervisor
Cannot type an arbitrary message when…
Cannot type an arbitrary message when transferring money to child any more, so can't explain what money is for.
26 octobre 2026
Avis spontané
Réponse de GoHenry
Thank you for your review, Joss.
To ensure our platform remains a safe, positive, and secure space for all customers, we’ve updated how messages are included with transfers and gift payments.
While custom free-text messaging is no longer supported, we’ve launched a new selection of pre-set messages for popular occasions like birthdays, holidays, and thank-yous. This allows you to send a quick, thoughtful note while helping us maintain a safe environment for everyone.
If you have any further questions regarding this or anything else, please feel free to get in touch with us or call 0330 100 7676 and we will be more than happy to help!
The little one is happy so that makes…
The little one is happy so that makes two of us 😅🫶🏾
26 octobre 2026
Avis spontané
Réponse de GoHenry
Hi Sall, thank you for your five-star review. We love to hear that! Knowing both you and your child are happy has made our day. We appreciate your feedback!
Very user friendly for parent and…
Very user friendly for parent and child. I love to see what he is spending and where and I have the control to ban whatever transaction type I want. He is learning some fantastic financial lessons and always makes sure he puts money into his saving pot.
26 octobre 2026
Avis spontané
Réponse de GoHenry
Hi Victoria! Thanks so much for your kind words. We're so grateful to hear that you're loving GoHenry and the features within the app!
Réponse de GoHenry
Hi Caroline, thank you for your 5 star review. It's so great to see the app had been helpful to you. 😊
Solid and reliable user experience for…
Solid and reliable user experience for kids and parents alike.
25 octobre 2026
Avis spontané
Réponse de GoHenry
Hi, Neil. Thank you sharing your 5 star review with us. We are pleased to hear you're enjoying your experience. 😊
The best thing ever
Uh 😅 ... it was so fun as a kid to be able to have my own card and I loved that I didn't need cash anymore
24 octobre 2026
Avis spontané
Réponse de GoHenry
Hi Rex, thank you for your 5 star review. We really appreciate the positive feedback. 😊
Keeps saying I have an incorrect patent…
Keeps saying I have an incorrect patent pin when I put the right one in
17 octobre 2026
Réponse de GoHenry
Hello Viktorija👋You can quickly reset your Parent PIN by tapping **'Forgot Details?'** on the app login screen. If you're still stuck, please drop us an email at help@gohenry.co.uk and our team will be happy to help! 🙂
every transfer cost 50p which I didn't…
every transfer cost 50p which I didn't find it in any other providers
23 octobre 2026
Avis spontané
Réponse de GoHenry
Hi there,
Thank you for sharing your feedback with us.
We do our utmost to minimise these fees, while still covering the charges we incur from our banking providers. Under our Everyday Membership plan, customers receive one fee-free load per calendar month. Any additional top-ups during the same month incur a 50p service fee. If you frequently top up your account, our Plus and Max Membership plans offer unlimited free top-ups alongside other benefits.
To explore or update your membership plan in the app, please follow these steps:
1. Login to your GoHenry account on the app
2. Tap ‘Account’ at the bottom of the screen
3. Tap the ‘Membership’ option
4. Tap ‘More Benefits’ to see all great benefits you get with GoHenry
I hope this information helps. If you have any further questions or would like us to assist with finding the most suitable plan for you and your family, then please email help@gohenry.co.uk or call us on 0330 100 7676. We are available 8am - 8pm 7 days a week.
Kind regards,
Ella - GoHenry Supervisor
paying monthly fee to use card is a…
paying monthly fee to use card is a burden. Will move to another bank which not charging monthly fee.
23 octobre 2026
Avis spontané
Réponse de GoHenry
Hi Che-Che,
Thank you for sharing your feedback. Charging a small monthly fee allows us to continue offering and developing our unique features that we feel sets our service apart from others.
We understand that fees are an important consideration and we want our customers to make the most out of the benefits we offer and get the best value for their money. Our features include customised parental controls, child friendly financial education, tasks and chores, automatic allowance payments, savings goals and much more.
We do offer multiple membership tiers that come with various different benefits so you are able to pick a membership plan best suited to you and your children's needs. More information about our pricing and the benefits of each tier can be found on our pricing page on our website here - https://www.gohenry.com/uk/pricing/
If you wish to discuss further, you are more than welcome to contact our team at help@gohenry.co.uk with any questions you may have. Alternatively, our team can be contacted on 0330 100 7676, and operate from 8am-8pm, 7 days a week.
Many Thanks,
Dan
GoHenry Supervisor
Go Henry has helped me save up and it’s…
Go Henry has helped me save up and it’s really fun you get to learn new things I love GoHenry
23 octobre 2026
Avis spontané
Réponse de GoHenry
Hey Amara👋Thanks so much for sharing your experience! It's fantastic to know you're enjoying learning and saving with GoHenry. 🙌
Réponse de GoHenry
Hi Barbara! Thank you for your 5 star review. We're so happy to hear that you and your son are loving GoHenry! - Naomi 🙂
Horrible lose my kids account I don’t…
Horrible lose my kids account I don’t know why
22 octobre 2026
Avis spontané
Réponse de GoHenry
Hi Ellie,
We’re sorry to hear about the issues you’ve experienced with your child’s account. We understand how worrying and frustrating this must be, and we sincerely apologise for any inconvenience caused.
Using the details provided in your Trustpilot review, we were able to locate your account. Upon review, we can confirm that two of your children’s accounts have expired following a long period of inactivity prior to their cards reaching their expiry dates.
We have sent a follow-up email to your registered address with further information and outlining the next steps to help re-add your children to the account if you wish to do so. If you need any further assistance, please feel free to reach out to our team at help@gohenry.co.uk or by phone on 0330 100 7676. We are available 7 days a week, from 8am - 8pm.
Kind regards,
Dan
GoHenry Supervisor
Réponse de GoHenry
Hi Ann Marie, ☺️ thank you for your feedback, we are glad to hear that you are enjoying GoHenry!
Love this
Love this
Great way to learn my son how to manage money early on in life so he will have the skills when he’s older
19 octobre 2026
Avis spontané
Réponse de GoHenry
Hi Beth! Thank you for leaving us a 5-star review. We are so glad to hear that you are enjoying our service and that your son is learning important money skills 😀
Great for my children
Great for my children. App is really easy and quick to use.
22 octobre 2026
Avis spontané
Réponse de GoHenry
Hi Danielle, Thank you for the lovely feedback ☺️ . We are glad to hear that your family enjoys using GoHenry!
Réponse de GoHenry
Hi Lisa! We really appreciate the great review. Thank you for taking the time to share your feedback!
Réponse de GoHenry
Hi Sabrina, thank you for your kind review!
Réponse de GoHenry
Hi there, thank you for your five-star review and for considering recommending us. We really appreciate your feedback!
A brilliant start to money skills for my 9-year-old
I signed my daughter up to GoHenry a few weeks ago to start teaching her how to manage her own money. Mostly I'm hoping to break her of the idea that money grows on trees!
Signing up couldn't have been easier. Getting her account set up was quick, and registering myself as the parent was just as simple. There were no confusing forms or long waits, and we were up and running in no time.
What's impressed me most so far is how much there is for her to learn. The Money Missions, GoHenry's in-app money lessons, are a great idea. They teach kids about money in a way that feels fun rather than like homework, and it's reassuring to know she's picking up good habits early.
As a parent, I like that I can keep an eye on things while still letting her take some responsibility herself. It strikes a good balance between independence and peace of mind.
It's early days, but so far GoHenry has been a really positive experience. I'd happily recommend it to any parent who wants to give their child a head start with money. 5 stars.
8 octobre 2026
Réponse de GoHenry
Hi James 👋, thank you for taking the time to leave us a 5-star review! We absolutely love hearing how much you and your daughter are enjoying the service so far, and we appreciate your kind feedback about our Money Missions. 😊
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