Gorilla Tax Rebates Avis 

Josh Edwards has been helping me with my tax rebate the last 2 years and it couldn’t have been smoother, takes the time to talk you through everything while it’s happening so there’s no stress, couldn’t recommend him enough, a great representative for the company

Used these for a couple of years now. The guy I used to deal with was very responsive. However now dealing with a guy called Josh who can’t seem to be bothered to reply to emails. Service has definitely gone down hill

I had the pleasure of dealing with Nick parish and he was very helpful and sorted my queries quickly and promptly and he acquired my rebate when I didn't even know I could get one so I'm very happy with the service I received

Great bunch a guys .
I dealt with Charlie and he was fantastic..smooth process from start to finish and went the extra mile for me getting stuff done in 24 hours to not miss the year cut off.
Highly recommend using these guys and in particular Charles Chapman and yes thats his real name 😉 ask for Charles! Tell them david sent you!!

Wow, couldn't beleive how helpful the guys at Gorilla are. Got myself a nice little rebate which has allowed me pay off some debt and also book myself a cheeky holiday next month, absolutely fantasic!!! Process was quick and simple and they kept me informed throughout - really know their stuff. Thanks again!!

Would definitely recommend!

An amazing service from start to finish.. everything went smoothly and the communication was excellent throughout the entire process. They made what could have been very complicated, straightforward and stress-free. Truly professional and reliable, I couldn’t be happier with the experience!
Thanks again ☺️

If it was not for this company I would not even have known I could get a refund. Thank you Nick for a great job and doing all the hard work for me. It can be complicated I know and you just got on and done it and I got money I did not even know I could get.

Brilliant no fuss prompt service got me a nice rebate in less than 7 days, I can't thank Charlie Chapman enough

I just cannot recommend this service to anyone.

Paper claims (self assessment claims) you can do yourself by sending a letter and calculation to HMRC and general claims for the tax year can be submitted online and you’ll have your money within a few weeks - I did 3yrs online myself and it couldn’t of been any easier and I then did my self assessment tax return with Gorilla.

When I first contacted Gorilla Tax Rebates they were friendly, communicative and they said that my Pension Tax Relief claim would be settled within a month.

October 29th the claim was received by HMRC and the advisor (who I won’t name) said that it should all be done before I travelled on December 3rd. I was very pleased knowing that I wouldn’t have to do anything and this would be settled in around 30days and everything seemed good at the start.

I contacted them again when I returned to the from my travels and noticed that the claim was still ongoing this was around the start of January. Gorilla said that HMRC would review/aim to settle the claim by the 8th of August and that’s the date they had been given. Obviously I was not best pleased with this as that would be 10 months to receive back anything on my claim. Gorilla said there was nothing they could do as they are bound to HMRCs timeframes despite colleagues of mine receiving their money already at this time.

I chased HMRC myself throughout January and again in February and finally I got HMRC to escalate this claim internally. A few days followed and I got a letter saying that the funds had been sent to my tax agent on the 26th of February (Thursday 26/03/26).

I called Gorilla on March 4th (Wednesday 04/03/2026) and my usual contact was away so I spoke to someone new. I let them know my funds were sent on the 26th and they said that they haven’t received the funds and went on to explain cheques take longer to come and clear etc - I stopped the agent and explained my funds were transferred on the 26th so they were 100% in their account and funnily enough it was! I got no confirmation that Gorilla had received my money, they have just been sat on it and gone mute whilst I’ve done all the leg work to get the claim reviewed and settled.

I used Gorilla Tax Rebates for ease, they are an expensive way to do this but I didn’t mind paying their fee (29% commission + VAT) to get my money ASAP and the month window to receive these funds sounded great. In reality I waited almost 6 months, had to chase the claim the whole way through, and had no updates/contact while all Gorilla did was send a letter to HMRC, go quiet and take £648.47 off me for the pleasure.

My claim came to just over £1,800.00 and Gorilla took almost £650 off me by the time their 29% and VAT came off, despite doing almost nothing themselves.

Stay clear, this is easy enough to do yourself and is not worth the time, hassle and cost that comes with using this company.

I was promised two separate payments. I received the first one and now 8 months later I have not received the second. I have requested updates numerous times from Nick Parish and the info email address and no one is replying. It has been very disappointing the lack of responses and questionable about where my second payment has gone.

Massive thanks to charles for everything. Great comunication throughout. Top fella and worked very hard for me. Thanks again

The whole process went smoothly Tito Miguel helped me every step of the way look forward to using them again.

Fantastic service from Gorilla Tax Rebates. Harry Woodward was brilliant from the beginning to the end of then process. Harry explained it all very clearly which made the whole process & experience easy to understand and stress free. I would recommend GTR to anyone and I will be recommending them & Harry to my colleagues, friends and family. 5 stars to both GTR & Harry.

I was a bit dubious at first after seeing an advert on instagram but Nick was assigned to my case and made the process stress free, took care of everything, a pleasant individual to deal with.
I didn’t realise I had overpaid tax! Will be using them every year and I recommend that everyone does!
Thanks again Nick 👍🏻

Miguel from GTR, a really nice and genuine man.

I was explained everything down to the smallest detail and Miguel made everything such an easy and simple step by step task.

Couldn’t recommend them anymore highly, top man top company

A pleasure and a nice rebate coming too.

Matt

I was initially sceptical but after reading the positive reviews and once Harry explained everything I saw the work happening in my HMRC account and I received approx £3000 back in under a week.

Full credit to Harry for his excellent customer service and keeping me updated throughout. I will definitely return for the next tax year.

Great service from start to finish. I was sceptical at first but after speaking g with Nick, everything was so simple. Nick talked me through the whole process from start to finish and it couldn’t have been easier. Couple of weeks later and money was in my account. Would highly recommend and will be using again. Thanks so much guys

Had a great experience with Nick. Nick was incredibly friendly, professional, and easy to work with. His communication was excellent throughout the process, and he made everything feel smooth and stress-free. Highly recommend!

Really pleased with how Harry handled my case. Good communication and good outcome.

Nick was absolutely brilliant from start to finish. Explained everything simply and made the whole process so easy. We had constant contact from start to finish and even months later when I received a letter from HMRC he had no problem helping me go through it on his own time. Simply put, great company and great staff, would 100% recommend!