We have been looking to replace our existing electric fireplace fire (inherited when we moved house), and replace with a gas fire. We visited Grandisson show room, and the staff member was most helpf... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The engineer that came was very patient and understanding as I had recently lost my husband and he was the one that dealt with things like the heating etc.
We recently had both our gas fire and our boiler serviced. Byron did an excellent job. He was very thorough, professional and friendly throughout. And its reassuring to know that Matt and Mark are... Voir plus
Friendly and efficient as always....We have had our boiler and gas fire serviced each year by Grandisson. They also give good, practical, unbiased advice e.g when we were considering installing a wood... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
The South West's Largest Fire, Fireplace and Stove Showroom. HETAS and Gas Safe Registered. Supplying and fitting Gas, Electric and Woodburning Fires and Stoves. All of which can be complimented with a vast selection of Wood, Marble, Stone and Granite Fireplaces. Traditional designs through to ultra modern hole in the wall and ceiling hung centerpieces. Large showrooms in Ottery St Mary offering friendly knowledgable advice from highly experienced and qualified staff. Woodburning Stoves from Charnwood, Stovax, Parkray, Hunter, Di Lusso, Termatech, Nordpeis, Varde Ovne, Yeoman and many more. Gas Fires from Gazco, Wildfire and Kinder. Electric Fires from Kalfire, Dimplex, Gazco, Onxy, Charlton and Jenerick, Flamerite and Dru. Fireplaces from Focus Fireplaces, Feature Marble, Wyvern Fireplaces, Montpellier Marble, Newman Fireplaces, FDC, Capital Fireplaces. Bespoke Custom Fireplaces a speciality in all materials and styles. All Gas Safe and HETAS engineers are fully employed, highly skilled and experienced. Surveys undertaken following product choice and showroom estimate. Covering Exeter and East Devon and all areas within 30 miles of Ottery St Mary.
Coordonnées de contact
26-28 Finnimore Ind Est, EX11 1NR, Ottery St Mary, Royaume-Uni
- 01404 812876
- sales@grandisson.info
- grandisson.info
4,9
Excellent
903 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Quality of work
Polite and professional, on time explained all about the service, competitive price would definitely recommend this company.
8 janvier 2026
Great service from a great team.
7 janvier 2026
Excellent quick service on our emergency
4 janvier 2026
Great showroom and very helpful advice. We can fully recommend this company.
Great showroom and very helpful advice. This made our choice easier. The fitting and commisioning of the fire was executed exactly within their timeplan over 3 days. The fitters were friendly and efficient and kept the mess and disruption to a minimum,
11 décembre 2025
Did an excellent job on supply and install of woodburning fire and fireplace..
Supplied and installed a Riva 40 fire with Creedy fireplace. Excellent showroom. great advice initially. quick and tidy install. Would thoroughly recommend.
1 décembre 2025
Very helpful and professional during…
Very helpful and professional during the whole experience 👍
13 décembre 2025
Byron sorted it.
4 décembre 2025
The engineer who came to service our…
The engineer who came to service our gas fire was both courteous, professional and knowledgable. He made a tidy job and was able to reassure our queries concerning gas safety. I have no hesitation in recommending Grandissons for your heating requirements.
30 novembre 2025
Highly recommended
Very helpful and friendly team of people. Well organised and on time. Delighted with the results!
30 novembre 2025
Really good service and communication…
Really good service and communication from the company. The fitters were friendly, efficient and did an excellent installation with great attention to detail.
28 novembre 2025
Excelllent
We recently purchased a woodburner, and the service from start to finish was excellent. From the initial consultation to the final installation, every step was handled with care, expertise, and great communication.
The team was friendly, punctual, and clearly knowledgeable, taking time to explain the process and answer any questions. The installation itself was completed to a very high standard, with great attention to detail and a real focus on safety and cleanliness.
The woodburner looks fantastic, works perfectly, and has completely transformed the room. We couldn’t be happier with the whole experience. Highly recommended!
12 novembre 2025
Always prompt and reliable
Always prompt and reliable. Used them for the last few years for services
20 novembre 2025
Gas fire service
Your gas fire service employee arrived dead on time,
explained everything he was doing on the fire. Cleaned glass and brass suround all looks like new now. Good job done.
12 novembre 2025
Excellent
Excellent, very efficient engineer and Company. We have cancelled British Gas and are now with Grandisson.
14 novembre 2025
Gas Fire Service
We had problems with our gas fire. We went to the showroom where they were very helpful and explained all our options and arranged for an engineer to visit us. when the engineer called he did a thorough service and checked the fire after which our fire worked as new. We were very impressed with the service from start to finish.
11 novembre 2025
Very good service all the workers were…
Very good service all the workers were great , helpful and considerate, very pleased with fire
9 novembre 2025
Very friendly & knowledgeable people
Very friendly & knowledgeable people. Very competitive prices. Would highly recommend
8 novembre 2025
Great work Byron is always polite and…
Great work Byron is always polite and is always very tidy when working.
Thanks
7 novembre 2025
New gas fire.
The team arrived on time, put floor protection down and got to work. The guys were friendly. Removed the old fire fitted a new surround and fire.
I am very pleased with the results.
5 novembre 2025
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.