Grantham's Avis 

Good online service

We placed our order online, which was really simple, and the unit arrived sooner than we expected.

The only thing I feel could have been improved was being advised of a delivery date. As I was at work when the delivery arrived, I had to arrange for someone else to be there to receive it. Admittedly, our order came directly from the supplier rather than Grantham, but delivery information would have been very helpful, especially as I had called to enquire about the delivery date beforehand.

Great service, easy to navigate website.

It doesn't give the option for NO stars or I would give no stars. Do not buy a caravan from Granthams. Just to give everyone a heads up. The after sales service is absolutely diabolical. We took ownership of a brand new Coachman Lusso 2 in February. We have been out 4 times in it since. Each time we have had trouble with the water and each time we've rang to complain and got nowhere. Last week whilst on a site the external whale pump wasn't working so had no water to the caravan at all. When we rang them and when they eventually got back to us much later their suggestion was to fill the onboard tank manually which my husband did. After yet another call to them they said could we leave it till Monday and they'd get it sorted. They were aware we were booked again this week for a long holiday. Monday came 4pm went so rang again to be told they've put a warranty claim in but won't be able to book it in till September at the earliest. When you haven't got the basic service I think it is unacceptable to expect us to wait that long. It wasn't a cheap purchase. We have changed all our future bookings to fully serviced pitches to enable us to get water to the caravan so we can actually use it. They are happy to take your money, so to save anyone the same shoddy service I would suggest you find a different dealer to buy your pride and joy.

Very happy with the habitation service today. The process from booking to collecting my motorhome after its service was straight forward and the staff I spoke to were only too happy to help. I would recommend them to any motorhome or camper van owner. 😀

Easy to order good communication
Quickly dispatched

We placed our order on line which was really simple, and the unit arrived sooner than we thought.

The only thing that i feel would have been better, is if we were advised of a delivery date. Admittedly our order came direct from the supplier not Grantham, but delivery information would have been handy.

The fast delivery of my purchase

Ordered the part for our caravan on Tuesday to be delivered to our daughters address as we are away. It arrived there next day. Excellent service

I have ordered many items from Grantham’s online. Their pricing is way better than my local dealer. The service is excellent and the staff are very helpful and friendly. I would recommend you check them out any time you are going to order online.

Really easy to order online, and fast, efficient delivery with updates along the way

The kitchen tap in the caravan had broken. I phoned Grantham's, have them the chassis number and they provided me with a link to the exact tap required. The price was reasonable so I purchased straight away. It was delivered ahead of schedule, within 48 hours.

Very good company to deal with, the lady I spoke to was helpful and efficient, and overall the service has been excellent.

Bought a Westfield Avantgard Noblesse Grande chair and footstool from the website yesterday and delivered today, despite paying for standard delivery. Also gave me a 5% discount. Did have a query about the accompanying footstool before purchase, and that was dealt with straight away using the excellent live chat facility.

So really good service, prompt delivery and pleased with the chair and footstool.

Without doubt the easiest transaction and the quickest delivery I have experienced ordering on line

Brilliant

This is the first time I’ve used Granthams. They offered the best price for the camping Avtex TV I was after plus giving me an extra 5% off. The delivery was really quick too. I will definitely be using you again. Thank you for the great service.

just what we wanted, a perfect fit for our caravan

Excellent service, with a fast approach!

A couple of questions answered by website chat line quickly, ordered placed on line with discount code and received 2 days later. Great service, price and response. Looking forward to a chilled summer with our Brunner air conditioner for our caravan. Highly recommend.