Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Noté 5 sur 5 étoiles

We’ve just purchased our first caravan from Grathams at Retford, Coachman VIP 575. The service from start to finish has been excellent. Huge thank you to Christian who has supported us at every step a... Voir plus

Noté 5 sur 5 étoiles

Yesterday the Retford branch fitted a replacement awning light under warranty to our caravan. We had also discovered only that morning that a panel on the shower door had disengaged itself from the s... Voir plus

Noté 5 sur 5 étoiles

Needed a specific tap at short notice, having been let down by another supplier (the wrong type had been sent). Checked online that it was available. Called to confirm I would get it the next day. Ver... Voir plus

Noté 1 sur 5 étoiles

Re writing my review my partner bought a motorhome from yourself and we have had nothing from problem to problem first the air con went 2nd had a leak from the sink in the bathroom third the door isn’... Voir plus

4,4

Excellent

TrustScore 4.5 sur 5

692 avis

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Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 5 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,4

Tous les avis

(692)

275 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Very easy to navigate the online…

Very easy to navigate the online shop.My awning was dispatched from the manufacturer and arrived quickly. On inspection I found a faulty zip on a side panel. On ringing Granthams I found their young man in the office very helpful. I'm now awaiting a reply from the manufacturer but I am hopeful for a positive outcome.

20 avril 2026
Avis spontané
Noté 4 sur 5 étoiles

Lock and level works a treat

Lock and level works a treat, the compressor is not so great lights come on but sometimes nothing comes out then will suddenly work nevertheless would recommend this site

10 avril 2026
Avis spontané
Noté 2 sur 5 étoiles

Looking for a Part Ex deal on one of…

Looking for a Part Ex deal on one of their vehicles. Didn't even want to look at my current vehicle, suggested I sell it privately. Not able to do any negotiating as they were clearly not interested. Some nice vans but a bit of a wasted journey.

10 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Delay after delay...

Took our caravan here for service and never again. Received a call a day before collection with advisories, most of which we agreed to have done, which delayed collection. Again the day before collection I received a call to say that they were only just working on it but couldn't source a part, as I couldn't delay collection again I had to collect with work not done, as it was a seal I agreed for them to send it on and I would fit myself. 2 weeks later part still not arrived! After having spoken to people, this is not an isolated incident so we won't be back

12 mars 2026
Avis spontané
Noté 4 sur 5 étoiles

Purchase of new caravan

Initially when contacting Grantham's regarding the purchase of a touring caravan they replied and answered to queries quickly and efficiently even if a member of staff was out of the business and also followed my preferences method of communication. On viewing the caravan the salesman Chrstian got the sales pitch just right between selling us the caravan but not being pushy and gave us time to make a decsion he was also really honest about a couple of issues on the caravan from the start which was appreciated, also was honest if he didnt know the answer to something rather then usual salesman's patter which again we appreciated. After paying deposit it went downhill it seemed that Grantham's weren't interested in us and getting a handover date booked in, on paying deposit we was told 4 weeks. Felt if we didnt chase them nothing would happen on the sale. Eventually we got date booked in but felt we was the ones pushing it along and they would come up with excuses to keep putting it off. On handover the process was brilliant from the video I received from Gary on how everything worked, and also he answered questions i had confidently and honestly. I loved the video idea as I had a point of reference for anything I might forget in future. The part exchange on our van was excellent form Mark aswell despite a couple of issues on our 16 year old van the price agreed was honoured no questions asked. We had an issue with door lock on departure and as it was bank holiday no one was in the workshop was on hand to offer expert advice but Gary done his best to sort it out there and then.

I feel the biggest issue with this branch is it feels like they need a couple more staff members to make the sales process smoother.

3 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Good service

I have used Grantham’s several times and each time it is first class service, you can check with them that the product is the correct one for your specific vehicle, the pricing is very competitive and delivery good . I would definitely recommend.

7 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Granthams was the best online price for…

Granthams was the best online price for what I wanted to buy, they had it in stock (just like the website said) and the tracked delivery by Royal Mail was quick, nice and easy!
I had checked trustpilot for reviews before buying from them and it gave me the confidence to go ahead. Im leaving this review to keep their status at the 5 stars they deserve.

8 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Buying caravan spares

There service is excellent quick delivery would definitely recommend using there shops ty I bought new awning light this was over Easter weekend excellent service ty

4 avril 2026
Avis spontané

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