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Lisez les avis des autres

Noté 5 sur 5 étoiles

Bueno lo esencial de esta empresa GRATIAE, es que son honrados a carta cabal.- El pedido inicial sufrió un extravío entre Italia y Países Bajos, esto debió de ocurrir en 28-3-2024.- Pues bien como res... Voir plus

Noté 5 sur 5 étoiles

So far I am very happy with the treatment I've received from the ladies at Gratiae in Georgia. They are more than happy to help and they truly go out of their way to make sure you're satisfied. I real... Voir plus

Noté 5 sur 5 étoiles

I am so happy with all of the Gratiae products that I have purchased. Besides feeling very light on your face and body, your skin starts looking more radiant and young within a month. I especially lov... Voir plus

Noté 5 sur 5 étoiles

Gratiae face serum is a delight from the moment you open it, with a refreshing scent that lingers without being overpowering. Its formula works wonders, leaving your skin feeling luxuriously soft and... Voir plus

4,6

Excellent

TrustScore 4.5 sur 5

102 avis

5 étoiles
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Aucune trace de demande d’avis

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4,6

Tous les avis

(102)

13 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service. Great products.

Chelsie helped me with an order and Inna did another. Both gals were very helpful making sure my products arrived properly and in selecting what I needed for my skin. The toner is incredible.
Thanks Gratiae and ladies❤

31 janvier 2017
Avis spontané
Noté 5 sur 5 étoiles

Excellent Service!!

My jar of renewing moisturizing cream went bad and so I contacted Gratiae customer service. Chelsie responded quickly and was very helpful. After sending proof of purchase and photos of the defective item to her, she promptly approved and sent a replacement jar. I am very grateful for her help :)

19 janvier 2017
Avis spontané
Noté 5 sur 5 étoiles

Chelsie to the rescue!

I placed my order on-line but had an issue with overbilling. I called the company the next day and spoke with Chelsie. She was wonderful and promptly refunded my money. Love the products, love the company!

Thank you!

15 décembre 2016
Avis spontané
Noté 5 sur 5 étoiles

Honest

Their products are excellent but what makes this company great is the honest hard working people behind the scenes! Chelsie is one to name on my account! Will be forever grateful for her tremendous help!!

13 octobre 2016
Avis spontané
Noté 5 sur 5 étoiles

Gratiae

I am so happy with all of the Gratiae products that I have purchased. Besides feeling very light on your face and body, your skin starts looking more radiant and young within a month. I especially love the Brightening Soin Blanc Target Spot Treatment. I have a skin condition called Melasma where I suffer from dark pigmentation. This product is amazing!! and organic. I can't forget to mention the customer service at Gratiae. It is excellent with products being shipped quickly and any questions being answered right away.

12 septembre 2016
Avis spontané
Noté 5 sur 5 étoiles

Fantastic products!

You look 5 years younger, the puffiness around your eyes goes away emigetly, draws out the waterbags under your eyes, gives a glow to your skin.
Wonderful products ♡

9 septembre 2016
Avis spontané
Noté 5 sur 5 étoiles

Beautiful

BRIGHTER EYES AFTER 3 DAYS
I did not believe it until i tried it but this works very well, i found that after the first application my eyes seemed brighter and over the next 3-4 days noticed a massive change, eyes seemed brighter and definitely plumper.

Beautiful

10 août 2016
Avis spontané
Noté 5 sur 5 étoiles

Request to delay shipment- Successful

I placed an order with Gratiae USA and I needed to delay shipment as I was out of town. I received acknowledgement of my request and the customer agent kept track of my order and shipped to allow deliver upon my return home. thank you for this customized service for an on-line ordering system!!

23 juillet 2016
Avis spontané
Noté 5 sur 5 étoiles

satifaction

I was very pleased with every step of the ordering process. The item arrived sooner than I expected. The packaging was great and the item arrived in a nice gift box. Also, I was kept informed of every step on the way to delivery. I would order again from this seller and would recommend it to others.

7 juillet 2016
Avis spontané
Noté 5 sur 5 étoiles

Great product

I have been using the GRANiAE Silky Body Butter for over 3 years.
I love the product. It is excellent for dry skin and the soft aroma (Passion Fruit & Lime) is lovely.
Wouldn't be without it. My husband has started using it as well and loves it
as well.

7 juillet 2016
Avis spontané
Noté 4 sur 5 étoiles

DELIVERY & PRODUCT USE

The products are definitely what I expected. The delivery was on time and quick, only mishap was the email notification that delivery was on it's way with the tracking number. I received notification of my package being shipped along with tracking number approximately 4 days after I received my package.

22 juin 2016
Avis spontané
Noté 5 sur 5 étoiles

I would recommend

My first purchase was at the mall. I loved the products, so when I ran out I decided to buy online. My experience with customer service was not the best at the time, after letting them know I was contacted by a member of their team and she explained that they were in the process of improving their customer services. I was offered an apology, and a generous offer which I already received. I feel valued as a customer, and think that they are indeed interested in keeping their clients. I will buy again from Gratiae because I love their products.

15 juin 2016
Avis spontané
Logo de Gratiae USA

Réponse de Gratiae USA

Dear Silvia, Thank you for your feedback & review. I would like to express my sincerest apologies to you about your experience with GRATiAE customer service. Please know that we have implemented a customer service team to better handle customer concerns with utmost importance. I have sent you an email with a private offer just for you. i look forward to hearing back from you and rectifying your experience. Sincerely, GRATiAE Customer Service Team

Noté 5 sur 5 étoiles

Trustworthy

I received emails and tracking information. Kept abreast of shipment. Arrived packed beautifully. Classy company and a great product.

3 juin 2016
Avis spontané
Noté 5 sur 5 étoiles

Gratiae Products

These products are wonderful. I have used the body butter, the body bath/shower salts, the face moisturizers, the facial serum. I am sold on it all. I do not like to run out, because nothing matches the consistency and the great way my skin feels after using the products. 100% sold on Gratiae

28 avril 2016
Avis spontané
Noté 5 sur 5 étoiles

Great service from the Gratiae's staff in Georgia

So far I am very happy with the treatment I've received from the ladies at Gratiae in Georgia. They are more than happy to help and they truly go out of their way to make sure you're satisfied. I really like my Replenishing eye cream I actually purchased two jars - didn't want to run out. I look forward to trying some of the samples so I can see what works and add another product from Gratiae to my skin care line. Thank you ladies, keep up the good work, you are what makes loyal customers.

28 avril 2016
Avis spontané
Noté 5 sur 5 étoiles

Gracious

I use the salt rub and body butter on my face, and they have helped clear away much of the red acne I've had for several years. My face and hands are soooo soft and smooth now all the time. I LOVE it!

28 avril 2016
Avis spontané
Noté 5 sur 5 étoiles

Fantastic high end products

This product is fantastic-I cannot say enough good things about the body butter and scrub. The scents are scrumptious and packaging is beautiful! I gave sets to my closest friends for Christmas and they all are very pleased. I definitely will be a return customer for years to come.

28 avril 2016
Avis spontané

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