Thank you Jordan Smith for making this process so straight forward. In a market where we were growing increasingly frustrated by lack of response from suppliers Jordan bucked the trend. Communicat... Voir plus
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Lisez les avis des autres
Very pleased with the overall experience with clear ordering process and fast delivery of our jumbo bags. The delivery guy used a very handy small electric pallet cart and was able to put it right ne... Voir plus
L'entreprise a répondu
We ordered the premium gravel flamingo blend and within days we had an amazing product the result speak for themselves, we and our customer are really pleased with the outcome and the desired effect a... Voir plus
Great communication from the actual company but they didn't pass my instructions on to their delivery partner. No harm done because I spoke to the very helpful driver who then struggled to leave the p... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Welcome to Gravelmaster a leading supplier of decorative aggregates and landscaping products in the UK. We have extensive knowledge and experience supplying our customers in the commercial, public and private sectors. We pride ourselves in supplying our customers with a wide range of high quality products. In order to cater for our diverse customer base and their requirements we have adapted our packaged offering so our products are available in loose loads, bulk bags, palletised and even sample bags. The majority of our products are available in sample bags allowing our customers to have a taster of our products before they commit to making a purchase. We have recently introduced our Gravelmaster Calculator which gives customers confidence that when they are purchasing our products they are ordering the correct quantity they require. At Gravelmaster all our products are naturally quarried within the UK and Europe and are all of the highest quality as well as being competitively priced. To compliment our modern production and packaging facility we have a dedicated team of friendly aggregate specialists who are committed to ensuring all our customers receive a professional and reliable service. We offer a fast and efficient delivery service, delivering direct to your home from within 48 hours of you placing your order.
Coordonnées de contact
Meteor House, First Avenue, DN9 3GA, Doncaster, Royaume-Uni
- 0330 058 5068
- sales@gravelmaster.co.uk
- gravelmaster.co.uk
4,4
Excellent
22 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 88 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Good experience
5 août 2026
Avis spontané
Réponse de Gravelmaster
Good morning,
Thank you for your review, Judith! We're so pleased you had a good experience with us.
We really appreciate your support!
Kind Regards,
Gravel Master Team
Easy and clear ordering procedure
Easy and clear ordering procedure, delivered on time
26 octobre 2026
Avis spontané
Réponse de Gravelmaster
Good morning,
Thank you for your review! We're so pleased you found our ordering process easy and clear, and were happy with your delivery.
We really appreciate your support!
Kind Regards,
Gravel Master Team
Perfect for quality gravel
Perfect for quality gravel. The gravel is a beautiful golden brown and is perfect in our stabilisation grids for parking our car on. Delivery guy was super helpful.
3 août 2026
Avis spontané
Réponse de Gravelmaster
Good morning,
Thank you for your review, Peter! We're delighted the golden brown gravel looks perfect in your stabilisation grids and that our delivery driver was so helpful.
We really appreciate your support!
Kind Regards,
Gravel Master Team
The ordering and subsequent delivery…
The ordering and subsequent delivery was very efficient.
However the colour of the gravel (10 mm Golden Gravel) was significantly different to that ordered from Gravelmaster and layed in the drive 18 months previously.
The mismatch between the two has detracted from the appearance of the drive.
16 septembre 2026
Avis spontané
Réponse de Gravelmaster
Good morning,
Thank you for your feedback, and we're sorry the colour of your new Golden Gravel doesn't match your existing drive. We'd like to look into this for you, so please contact our customer service team with your order details.
Kind Regards,
Gravel Master Team
The delivery driver was very helpful in…
The delivery driver was very helpful in getting the stones to where I wanted them
30 août 2026
Avis spontané
Réponse de Gravelmaster
Good morning,
Thank you for your review, Clive! We're so pleased our delivery driver helped get your stones to just where you wanted them.
We really appreciate your support!
Kind Regards,
Gravel Master Team
Terrible company don’t deal with them.
5 octobre 2026
Avis spontané
Réponse de Gravelmaster
Good morning,
We're sorry to hear you're unhappy, Mike. We'd like to understand what went wrong, so please contact our customer service team with your order details so we can look into it.
Kind Regards,
Gravel Master Team
Good Company to deal with
Good Company to deal with. Ordering straightforward and simple.
Delivery came a day early and on pallet. Only drawback was that delivery vehicle was too big to access the service Road behind my house so the ton bag of gravel was unloaded to the front path.
I had to then barrow the load bit by bit to the rear garden where it was needed.
Good exercise I suppose !
Overall though very satisfied with the product.
20 octobre 2026
Avis spontané
Réponse de Gravelmaster
Good morning,
Thank you for your review, Mark! We're delighted you found ordering straightforward and are very satisfied with your gravel, and we're sorry the delivery vehicle couldn't reach your service road, leaving you to barrow it round.
We really appreciate your support!
Kind Regards,
Gravel Master Team
Driver was very nice and helpful
Driver was very nice and helpful. Delivery came on time, gravel is perfect.
14 octobre 2026
Réponse de Gravelmaster
Good morning,
Thank you for your review, Justyna! We're so pleased our driver was so nice and helpful and that your gravel is perfect.
We really appreciate your support!
Kind Regards,
Gravel Master Team
Really quick and friendly service.
18 août 2026
Avis spontané
Réponse de Gravelmaster
Good morning,
Thank you for your review, Tom! We're so pleased you found our service quick and friendly.
We really appreciate your support!
Kind Regards,
Gravel Master Team
Réponse de Gravelmaster
Good morning,
Thank you for your review, Fiona! We're delighted you were happy with our product, service and price.
We really appreciate your support!
Kind Regards,
Gravel Master Team
The wrong size bag of soil was…
The wrong size bag of soil was delivered. I phoned and was told to put into an email. Which I did twice, I’m still waiting for a reply. Not impressed. Approximate date below
14 août 2026
Avis spontané
Réponse de Gravelmaster
Good morning,
We're sorry you received the wrong size bag and that you haven't had a reply to your emails, Kevin. That's not good enough. Our customer service team will be in touch to put this right.
Kind Regards,
Gravel Master Team
Excellent customer service
Excellent customer service, super fast delivery service & so I’m planning to make a third order!
10 juillet 2026
Avis spontané
Réponse de Gravelmaster
Good morning,
Thank you for your review, Adele! We're so pleased you enjoyed our customer service and delivery, and we look forward to your third order.
We really appreciate your support!
Kind Regards,
Gravel Master Team
Happy Days
This is the third time I have ordered from Gravelmaster and ever time I have been so pleased with the end result. The Scottish Pebbles 14-20mm have given a super finish to the borders around my property. I also recommended them to my daughter and she ordered 3 bags as well.
22 octobre 2026
Avis spontané
Réponse de Gravelmaster
Good morning,
Thank you for your third order and for recommending us to your daughter! We're delighted the Scottish Pebbles 14-20mm have given such a super finish to your borders.
We really appreciate your support!
Kind Regards,
Gravel Master Team
Better late than neverWe ordered a sample on the 6th July and…
We ordered a sample on the 6th July and it arrived today 26tj October 🤪
26 octobre 2026
Avis spontané
Réponse de Gravelmaster
Good morning,
We're very sorry your sample took so long to reach you, Geoff. That's far from the service we aim for. Please contact our customer service team so we can look into what happened.
Kind Regards,
Gravel Master Team
very poor experience
Terrible experience dealing with this company, they delivered a product that was poorly described on their website and then after 6 weeks of chasing them, they refused to let me return it, basically saying it was my problem, not theirs.
18 août 2026
Avis spontané
Réponse de Gravelmaster
Good morning,
We're sorry to hear about your experience, Simon, and that the product wasn't what you expected. We'd like to look into this again, so please contact our customer service team with your order details.
Kind Regards,
Gravel Master Team
Delivery 1 day late- no communication…
Delivery 1 day late- no communication to advise. Supposed to be 1 metric tonne- seems only just around 700kg. Although delivery on a pallet was good. Poor service overall and I am convinced nowhere near correct weight delivered. Not impressed
21 octobre 2026
Avis spontané
Réponse de Gravelmaster
Good morning,
We're sorry your delivery was late without notice, Tina, and for your concerns about the weight. We'd like to look into this for you, so please contact our customer service team with your order details.
Kind Regards,
Gravel Master Team
I always use Gravelmaster
I always use Gravelmaster; as they’re reliable, arrive on time and competitively priced. Last purchase was 20mm golden gravel an excellent product.
20 octobre 2026
Avis spontané
Réponse de Gravelmaster
Good morning,
Thank you for always choosing us, Grahame! We're delighted you find us reliable and competitively priced, and that you were so happy with your 20mm golden gravel.
We really appreciate your support!
Kind Regards,
Gravel Master Team
Absolutely rubbish
Absolutely rubbish, messed me around with shipping dates, so wasted 3 days waiting around for noone to turn up, then when it finally arrived, half of my order was missing, and better still they are refusing to give me my money back. Absolutely shocking company
4 septembre 2026
Avis spontané
Réponse de Gravelmaster
Good morning,
We're very sorry to read this, and for the inconvenience of waiting for your delivery. We'd like to look into the missing items with you, so please contact our customer service team with your order details.
Kind Regards,
Gravel Master Team
We have used the company many…
We have used the company many times,really efficient delivery and friendly drivers.
20 octobre 2026
Avis spontané
Réponse de Gravelmaster
Good morning,
Thank you for using us so many times! We're so pleased you find our delivery efficient and our drivers friendly.
We really appreciate your support!
Kind Regards,
Gravel Master Team
Been using company 4 years.. .no issues
Been using company 4 several years and had next too know issues at all say sometimes a little late with delivery but very rare and always receive notice. I will becusing again in the next week. And hope next year as well even though relocating
26 octobre 2026
Avis spontané
Réponse de Gravelmaster
Good morning,
Thank you for your loyal custom over the years, Raimonda! We're so pleased you've had such a good experience, and we're sorry for the occasions when a delivery has run a little late.
We really appreciate your support!
Kind Regards,
Gravel Master Team
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