Thank you Jordan Smith for making this process so straight forward. In a market where we were growing increasingly frustrated by lack of response from suppliers Jordan bucked the trend. Communicat... Voir plus
L'entreprise a répondu
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Thank you Jordan Smith for making this process so straight forward. In a market where we were growing increasingly frustrated by lack of response from suppliers Jordan bucked the trend. Communicat... Voir plus
L'entreprise a répondu
Very pleased with the overall experience with clear ordering process and fast delivery of our jumbo bags. The delivery guy used a very handy small electric pallet cart and was able to put it right ne... Voir plus
L'entreprise a répondu
We ordered the premium gravel flamingo blend and within days we had an amazing product the result speak for themselves, we and our customer are really pleased with the outcome and the desired effect a... Voir plus
L'entreprise a répondu
Great communication from the actual company but they didn't pass my instructions on to their delivery partner. No harm done because I spoke to the very helpful driver who then struggled to leave the p... Voir plus
L'entreprise a répondu
Welcome to Gravelmaster a leading supplier of decorative aggregates and landscaping products in the UK. We have extensive knowledge and experience supplying our customers in the commercial, public and private sectors. We pride ourselves in supplying our customers with a wide range of high quality products. In order to cater for our diverse customer base and their requirements we have adapted our packaged offering so our products are available in loose loads, bulk bags, palletised and even sample bags. The majority of our products are available in sample bags allowing our customers to have a taster of our products before they commit to making a purchase. We have recently introduced our Gravelmaster Calculator which gives customers confidence that when they are purchasing our products they are ordering the correct quantity they require. At Gravelmaster all our products are naturally quarried within the UK and Europe and are all of the highest quality as well as being competitively priced. To compliment our modern production and packaging facility we have a dedicated team of friendly aggregate specialists who are committed to ensuring all our customers receive a professional and reliable service. We offer a fast and efficient delivery service, delivering direct to your home from within 48 hours of you placing your order.
Meteor House, First Avenue, DN9 3GA, Doncaster, Royaume-Uni
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 88 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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2 tonne golden gravel, all bagged. Fabulous, easy to take to the back garden. It looks lovely. The driver was very friendly and accommodating. Arrived on time. Thoroughly recomend. Mrs.F.

Réponse de Gravelmaster
Product was good and delivery team helpful. However only half the delivery arrived as scheduled. Without any communication the second half of the delivery arrived a few days later. No response to my email about the missing half in between. No call ahead of the second half.

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I had a bulk load of 20+ bags of red granite delivered to my yard in Lincolnshire would highly recommend gravel master. I dealt with Jordan Smith was very efficient throughout from sales to delivery. Would highly recommend the Driver was very good also who delivered the granite

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Mary was excellent in sorting the various options for our playground bark. Although the original bark we buy was not available, I very good alternative was recommended by Mary. We went with her recommendation and this saved us quite a lot of money. Delivery was made on time enabling us to complete our project.

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Consistent quality - we’ve ordered the same Scottish cobbles over a number of years and each delivery blends perfectly. Delivery is as stated.

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Easy to communicate with Mary at Gravelmaster. Great Cotswold Chippings. 20T delivered when requested and at a good price.

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Great company really good prices and the person I dealt with Mary Hughes was great to made it’s all very easy my end would definitely use again

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Really good communication from the point of ordering to delivery. Competitive price and easy process. We ordered 12 tons of play sand for an outdoor sand pit, the product was good quality and I cannot fault the customer service. Mary Hughes was the person who we dealt with on the phone and via email. After the initial enquiry on the website she called to confirm our requirements and explained the delivery options. On the day of delivery she took time out of her day to update us on the ETA.

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Was able to order easily on line and puck my delivery slot. The bulk bag was Delivered on time and to the right spot.

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Great service came a day earlier than expected but delivery person was courteous and left my delivery exactly where I’d asked, good price just got to finish wheel barrowing my delivery into position.

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Delivered at expected time. Driver had trouble getting up the lowered kerbstone so drove up the road until he found a lower one then drove bank along the pavement & lowered pallette onto the driveway exactly where we asked him to. Gravel looks lovely outside our conservatory

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Responded promptly to my email. Identified the material I had ordered 6 years ago so I could match it. Competitivey priced and ordered arrived on the date specified.

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Really pleased. Arrived on time and left in the location I requested. Stones have been used in my flowerbeds to prevent me from pulling up weeds. They look great too.

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Great customer service, really pleased with the product. Lovely delivery driver went out of his way to assist and special shoutout to Dylan who was so helpful and professional!

Réponse de Gravelmaster
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