Came on the date given & installed as requested after discussion on site. Be sure to confirm on site as salesman did not confirm what I actually wanted. We had solar already & needed battery to be int... Voir plus
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Brilliant service. Hot water stopped working. They gave great advice about what to try before sending out an engineer who solved the issue straight away. Very professional from start to finish which i... Voir plus
L'entreprise a répondu
Our hot water stopped working. Melissa called me back, even though it was a Sunday and talked me through a few system checks over the phone. When that didn't work she arranged for someone to visit.... Voir plus
L'entreprise a répondu
Luis and Matt did an excellent job installing the heat pump, the water cylinder, and eight radiators, which required connecting pipes under the floor. They were very respectful and informative. The... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
At Greener Energy Group, we are passionate about helping homeowners reduce their energy bills and carbon footprint through high-quality renewable energy solutions. Established in 2014, we have successfully completed over 6,000 installations across Scotland and the North East of England, specialising in: * Air Source Heat Pumps * Solar PV Systems * Battery Storage Our experienced in-house team manages every stage of the customer journey, from initial enquiry and system design through to installation and dedicated aftercare. We believe that investing in our own people, training and quality processes allows us to deliver consistently high standards of workmanship and customer service. We are proud to be recognised as Octopus Energy's Cosy Installer of the Year and are an accredited installation partner for both Octopus Energ and Hive, reflecting our commitment to quality, innovation and customer satisfaction. Every home is different, which is why we take the time to understand each customer's requirements before recommending the most suitable solution. Whether you're looking to reduce your energy bills, improve your home's efficiency or make the switch to renewable energy, our knowledgeable team is here to guide you every step of the way. At Greener Energy Group, our relationship with our customers doesn't end when the installation is complete. Our dedicated aftercare and service teams continue to provide ongoing support, helping ensure every system performs at its best for years to come. We are incredibly proud of the trust our customers place in us and are committed to continually improving every aspect of our service through customer feedback, staff development and investment in industry-leading technology. Thank you to all of our customers for placing your trust in Greener Energy Group. We genuinely appreciate every review and use your feedback to continually improve the service we provide. Whether your experience has been positive or you've highlighted an area where we can do better, your comments help us grow and ensure we continue to deliver the high standards our customers deserve.
Coordonnées de contact
Trident House, 175 Renfrew Road, PA3 4EF, Paisley, Royaume-Uni
- 03335 772 544
- info@greenerenergygroup.co.uk
- greenerenergygroup.co.uk
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Annual heat pump service
Just had my annual heat pump service. Although the engineer was late, he did try to contact me before to keep me informed unfortunately it was on an old phone which I don’t use. A call to the main office soon sorted that and the engineer still came to carry out the service well within the time suggested. Clean and efficient servicing and a very pleasant engineer called Stephen.

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GreenerEnergy knew exactly how to deal with SSENo to get my…
GreenerEnergy support staff knew what to do to get my DNO approval so I could start exporting electricity to the GRID. They acted swiftly and kept me informed

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Our annual ASHP service was performed…
Our annual ASHP service was performed by Stephen yesterday and he turned up when he said he would. We had some minor issues which he resolved quickly and promptly. Stephen had a can-do attitude and even fixed our leaking garden tap - fantastic.

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We had an after sales engineer come to…
We had an after sales engineer come to our property to rewire our EV charger to prevent it draining our solar battery when charging the car.
The engineer (Lewis) arrived on time and completed the job in a timely manner. The work place was left clean and tidy and the finished job is neat and orderly.
Excellent service

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Solar Panels installation
All trades turned up when they were supposed to. Clean and tidy workforce. Explained their role and what they would do. Overall very pleased.

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Exceeded my expectations by miles.
Professional team from the moment the initial contact was made. No pressure, just helpful advice and recommendations. Ged came out and surveyed for solar and battery installation and spent time explaining the process. Other companies used google maps for info then persistently phoned for a decision.
Whole job, start to finish was excellent with electrician, scaffolding and roofing squad who all went above and beyond even replacing damaged tiles on the roof.
Admin staff have been so helpful and friendly explaining the document process.
I have no hesitation in recommending Greener energy for solar panel installation.

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Office team kept me in the loop the…
Office team kept me in the loop the whole way through, with all the hand-holding necessary, and turnaround was just insanely quick

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Heat pump install
Heat pump installed in replace of oil boiler.
Fantastic installers and great customer service, very knowledgeable, informative and helpful with any questions throughout the whole process.
Highly recommend for any installation work!

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Excellent electrical installation…
Excellent electrical installation carried out by the electricians very neat job, also good communication with the staff in the office who very helpful with any concerns I had 👍

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All staff extremely helpful
Installation team were very helpful and ran through the details very knowledgeably. And they tidied up afterwards.
After care staff have been really helpful getting everything organised gor the SEG scheme.

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Kieran, Andy, Magic
Kieran, Andy and Magic were fantastic! 18 rad installation, pretty complex. Great. Helpful, professional guys. Can't fault the service.

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We made the switch from heating oil to a heat pump
We made the switch from heating oil to an Octopus heat pump and the fellows have just left. Amazing service from start (help in applying for the Scottish Government rural grant) to completion with FIVE installers finishing off the installation today - took them slightly less than 3 days. They were a pleasure to have working in our home and left it so clean and tidy.

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Solar panels installed
Brilliant company to work with. Everything has been explained, planed and fitted really well. Leanne in the office has been really helpful, Scott and George excellent in doing the installation. I'm just waiting on Octopus energy getting the admin sorted so that I can start earning from the energy I'm creating! Very happy with it all.

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Quick response and Assistance
Satisfied with the workmanship and the timescale in which the work was carried out. Special mention to Tony the installation worker.
Issues that could be addressed. Communication regarding the erection of the scaffolding, Tony from Greener Energy told me over the phone that he would contact me:did not happen. Also support to understand the app is something that needs addressed. Initial survey and discussion did not indicate that it would be several weeks before you could feed surplus energy back to the grid, should have been raised. Staff in the office, Leanne and Leonne have been supportive so overall a good experience.
I would add to my initial review that Tony was on the phone the same day to discuss the issues raised. He also took time to explain how the process would work now we were up and running. Thanks for that. Still think more time at the survey sale may have resolved the issues raised. Thank you

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⭐⭐⭐⭐⭐ Exceptional Service from Start to…
⭐⭐⭐⭐⭐ Exceptional Service from Start to Finish!
We are absolutely delighted with our heat pump. It has made such a difference to our home, providing reliable heating and plenty of hot water while being incredibly efficient. The system runs quietly and has exceeded our expectations.
A huge thank you to Sean and Ali, who were fantastic throughout the entire process. They were professional, knowledgeable, and always happy to answer any questions we had. Their attention to detail and commitment to ensuring everything was completed to a high standard was greatly appreciated.
We would also like to thank all the staff involved. Everyone we dealt with was friendly, helpful, and professional, making the whole experience smooth and stress-free. It's clear that customer satisfaction is a top priority for the entire team.
We couldn't be happier with the service and would highly recommend them to anyone considering a heat pump. A truly first-class experience!

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From start to finish the whole process…
From start to finish the whole process was first class. Very helpful in every aspect. Administration, installation and aftercare were on the ball.
I have been considering installing a new heating system for a while as the cost of kerosene was becoming unaffordable.
Now our new airsource heat pump has been installed after 3 days work i have nothing but good things to say about the GREENER ENERGY GROUP.
I wish all companies were as good and efficient.
A special mention to the installation team Louis , Matt ,Maciek, Jason, Allan and WULLIE. Nothing was a problem to these lads. Well done.

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Aftercare 10 out of 10
Just a quick note to thank you Melissa for all your help and quick response the other week, very much appreciated.
After Andrew’s visit we are all up and running again so please pass on our thanks to him too.
10 out of 10 for the Aftercare Team.

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Excellent experience
Just had an air source heat pump installed by Kieran and Lewis. they were both courteous, knowledgeable and friendly. The job was finished ahead of schedule and well done with the house left clean and tidy. If I had a query they were quick to answer and advise.
The wider Greener team have been excellent also.

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Very professional experience
Very professional experience, great technology and very personable and informative.

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The installation was done in a day and…
The installation was done in a day and workmanship was excellent

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