Greenlight Avis 5 846

TrustScore 3.5 sur 5

3,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 2 sur 5 étoiles

We’ve used Greenlight for over 5 years and didn’t have many issues until now. I recently cancelled my account because they are declining DEPOSITS!!! Absolutely crazy! Customer service is useless. I ta... Voir plus

Noté 5 sur 5 étoiles

I am teaching my 13-year old grandson good money habits. He receives an allowance from me for good grades; cleaning his room; and being an honest and honorable young man. I will allow him to enjoy... Voir plus

Noté 5 sur 5 étoiles

Easy app for kids and parents alike. I originally got debit cards for my teens from my local bank but they weren’t able to easily see and monitor their transactions. Greenlight illustrates where and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I greatly appreciate this app managing my child's allowance and chores in such a convenient, streamlined way. I love the opportunity for him to earn extra money when he wants something extra. I love h... Voir plus

L'entreprise a répondu


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

6 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 43 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

I enjoyed actually talking to a human…

I enjoyed actually talking to a human being. The AI not so much- she hung up on me and asked way to many questions about the help I needed. Human A+

16 juillet 2025
Avis spontané
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Réponse : Greenlight

Thank you for sharing this with us, Ana! We are always working to improve our Greenlight experience and will be sure to pass your feedback along to the team.

Noté 5 sur 5 étoiles

It is very easy to use and to load

It is very easy to use and to load. Money is loaded in an instant! You can track how it's being used.
My mother has Alzheimer's, so for extra protection against the card being used by an unauthorized person we did the custom card and put a big photo of her face on it and then wrote " this card belongs to this person". This solved all our issues!!

5 juillet 2025
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Réponse : Greenlight

Thank you for taking the time to share your experience with us!

Noté 5 sur 5 étoiles

Love it

Love it. Would recommend.

4 juillet 2025
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Réponse : Greenlight

Thank you for your review!

Noté 1 sur 5 étoiles

NOT a fan

NOT a fan! Had I been aware that I would have only been able to access this account through an app from a mobile phone I would not have agreed. I'm positive that I ordered the $4.99 subscription but had to deposit $10 into the account to open it. Once finding out that I could only access from an iphone or android phone I called to cancel the card and ask for my $10 back and to close the account they let me know that I was on a $14.99 a month plan and that not only was the $10 gone, but I also still have to pay them $4.99 in order to get my account closed. I'm not a fan of a bank account that can't be accessed from a computer. They offer crash detection but can't offer a website to access the account? Crazy.

15 juillet 2025
Avis spontané
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Réponse : Greenlight

Thank you for sharing this with us, Erica. We pride ourselves in providing a safe and easy-to-use product to help families manage their finances. We're sorry about the experience you had with Greenlight and we'd like to look into this for you. A Greenlight team member will be in touch with you shortly.

Noté 5 sur 5 étoiles

Great App - Highly Recommended

Greenlight has been a great way to seamlessly manage many of the friction points I had previously with my kids allowance as well as chores. The ability to make on the fly adjustments based on chores completed as well as increase or direct pays when they are the go is great -- AND further enhanced by the education the app provides the kids when it comes to savings and investments.

3 juillet 2025
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Réponse : Greenlight

Thank you for taking the time to share your experience with us, Todd!

Noté 5 sur 5 étoiles

Great for pre teens

It’s nice to be able to give the kids chores and pay them for it. It is also great to monitor their spending.

4 juillet 2025
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Réponse : Greenlight

Thank you for taking the time to share this with us!

Noté 5 sur 5 étoiles

My kids enjoy doing chores now

My kids enjoy doing chores now! It is so much stress relief knowing the house is clean, and they are reading books and doing homework pages during the summer to keep them sharp for upcoming school year! Thank you Greenlight!

3 juillet 2025
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Réponse : Greenlight

Thank you for taking the time to share your experience with us, Jenn!

Noté 2 sur 5 étoiles

Very disappointed I cannot instantly…

Very disappointed I cannot instantly transfer funds from my bank account to my daughter and have to wait days!!!

1 juillet 2025
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Réponse : Greenlight

Thank you for sharing this with us, Jahna. Funds are loaded instantly from your debit card, but we do require a minimum transfer amount. A Greenlight team member will be in touch with you shortly.

Noté 1 sur 5 étoiles

They will hold your money hostage

I put money on my son’s card for him to get his vehicle out of the repair shop. When the shop ran the card the card was declined even though their daily limit was almost $4000 more than what was attempting to be paid. They said it was above his daily limit but they can’t tell me what his daily limit is. Keep in mind this is a debit card, not a credit card, and they decline to pay with money that came from me, that I personally put on the card. So I did a transaction to put the money back in my bank so I could use another method but they take 3 business days to do that so my son is stuck without transportation. Definitely do not recommend!

11 juillet 2025
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Réponse : Greenlight

We’re sorry to hear about your experience and would like to look into this for you. Please give us a ring at (888) 483-2645 with any questions or concerns, and we will be happy to look into this for you.

Noté 5 sur 5 étoiles

Great Customer Service!

Great Customer Service! Solved my problem on first call - very helpful and patient!

29 juin 2025
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Réponse : Greenlight

Thank you for taking the time to share your experience with us!

Noté 5 sur 5 étoiles

Easy to use

Easy to use. Perfect for my 15yo son.

28 juin 2025
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Réponse : Greenlight

Thank you for your review!

Noté 5 sur 5 étoiles

Convenient

Convenient

27 juin 2025
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Réponse : Greenlight

Thank you for your review, Joe!

Noté 5 sur 5 étoiles

Best children’s debit card service on the market!

this card has honestly been so amazing for me it’s not even funny. I had pitched the idea of my parents getting me the greenlight debit card around four years ago now, and after doing a bunch of research they finally agreed to get me one and it could not be a better experience than what it is! The app is so incredibly easy to use with tons of cool features and a special level up game that teaches you all about finances, and for a small extra charge you can actually customize your card with whatever image you want on it! The cards don’t ship out the fastest as mine took around a month to get but it unlocks a whole new world of freedom financially for your children. Overall I give the service a nine out of 10, and the only thing that’s holding it back from a perfect score of 10 is that the cards take a long time to be made and shipped in my personal experience but other than that it’s absolutely amazing! I would totally recommend this to anybody who has kids and teenagers between the ages of 4 to 17 as a first debit card. 9/10, would absolutely recommend my friends and family!

7 juillet 2025
Avis spontané
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Réponse : Greenlight

Thanks for taking the time to share this with us, Tayvin.

Noté 3 sur 5 étoiles

I like it a lot, BUT…

I really like this app a lot and the ability to introduce kids to investing and financial education is great. However, it is very expensive - I mean $10 a month can go a long way with investing, The monthly fee is half of my daughter’s monthly allowance. And I do think this is a bit steep.

19 juin 2025
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Réponse : Greenlight

We're sorry about the experience you had with Greenlight and we'd like to make this right. A Greenlight team member will be in touch with you shortly.

Noté 1 sur 5 étoiles

Overly complicated, arbitrary limits

They put arbitrary limits on cash withdrawals and make it very annoying to move money. For instance, if there is money in the Spend Anywhere category, you can't get gas or use it at the ATM. You have to specifically move it to the ATM category. So Spend Anywhere doesn't actually mean Spend Anywhere. Also, I was told that he could not withdraw more than $100 at the ATM cashpoint. Why? No one knows! Just apparently no way to lift it. I was told their partner bank was in charge and they have no control over the limits. Ridiculous. So if you wanted more than $100 in cash, you can't have it. Also, there are no free ATMs for this debit card company, so you will pay a fee each time you try to withdraw cash (about $4). I find this app really inconvenient, especially as I pay a monthly fee. You'd be better off going to a REAL bank or using Teen Venmo where they don't charge fees and you have access to your money when you want / need it. Customer service is also really bad. Long wait times, and they made me confirm the bank account I wanted to transfer funds to...but then still transferred to the wrong account. Why confirm the account details if you were just going to send the funds to the wrong account? It's just absurd trying to talk to competent people to solve issues. So, needless to say, we closed our accounts there and won't be back.

7 juillet 2025
Avis spontané
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Réponse : Greenlight

Hi There, we would like to look into this for you, but can’t locate an account connected to your username. Please reach out to us at support@greenlight.com or give us a ring at 888-483-2645 and reference this review.

Noté 1 sur 5 étoiles

$10 a month?

$10 a month?? For WHAT?? The cheapest plan is still $6. Chime and CashApp (and I don't trust CashApp) are both free! CashApp has a plan for kids and it doesn't cost a thing!!

24 juin 2025
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Réponse : Greenlight

Hi Staci. Greenlight has a number of valuable money management and financial education tools that allow parents to send children money, help them save, oversee spending, manage chores, automate allowances and more. Greenlight families enjoy the flexibility and safety of managing their family finances together. It even has a kids app version so that kids can manage their money, monitor their spending, create savings goals and learn to be financially smart. More on all the features and plan options can be found here: https://greenlight.com/plans

Noté 5 sur 5 étoiles

this was a terrible experience,was…

this was a terrible experience,was charged a monthly fee of $14.00 a month for absolutely nothing.i was promised a 2thousand dollar loan if i signed up for this app.What a crock i did not receive no loan and got put farther in dept,I dont even have children to give allowance too..

23 juin 2025
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Réponse : Greenlight

Hi Ricky - Greenlight is a money and safety app for kids. Plans start at $5.99/mo. Learn more here: https://greenlight.com/

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