Michael, the engineer delivered on-time (3 days early!) and talked me through the operating system for the mobility scooter comprehensively and patiently. I felt reassured by his professional manner... Voir plus
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Lisez les avis des autres
I would never buy a Green Power product again, bought brand new but after a few miles of use the battery gave problems, contacted Green Power who wanted to charge me £394 PLUS call out charge. This is... Voir plus
Paul came to sort the handbrake in my scooter and sorted a swivelling mirror, above and beyond he took me through the workings of the scooter and gave me more confidence in understanding the ‘worki... Voir plus
Young man named John came on time to Fit my Fastest Scooter with 4 Solid Tyres at my home.He had a bit of a job removeing the old Tyres that I had filled with No Puncture stuff but he did it and com... Voir plus
À propos de l'entreprise
Coordonnées de contact
3,7
Moyen
91 avis
Aucune trace de demande d’avis
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Superb communication
Superb communication
Excellent technical advice
Spot on delivery and tutorial
Altogether an excellent experience.
14 mars 2024
Avis spontané
Do not buy from here
Do not buy from here. Your safety is paramount but these scooters are not. Just to let you all know that if you do choose to return the scooter within 14 days. You as a consumer have to pay £351 to return it. They have held my money and will not return. There is a mechanic issue with mine and it tips when I turn corners. I don't want to exchange the scooter for another one in case it's an issue in general with the company.
The scooter has now been collected and I am still waiting for my refund of £1989
12 mars 2024
Avis spontané
Delivery excellent
The delivery process was on time and included a short training to ensure that I was proficient to use the scooter
Very pleased the the order process and any contact with the sales team
5 mars 2024
Avis spontané
Bought a Faster mobility scooter from…
Bought a Faster mobility scooter from them, delivered today, Delivery Driver Ian was a total sweetheart, showed me how machine worked and all the stuff that I need to feel confident to test drive it, never smiled so much… thank you
22 décembre 2023
Avis spontané
Unsafe
See also Greenpower. Scooters are unsafe. Paid for 15.07.23, delivered 09.09.23, fault 09.11.23. After just TWO months my scooter's display and back light got so hot that the light cover melted and set the cover on fire. My scooter was neither on charge nor was the key in the ignition. The company took three weeks to take any action and refused to replace or refund me until I sent a recorded complaint letter exercising my 'Right to Reject' under the Consumer Act 2015. I would not accept a repair because I don't believe any judge would rule that I should continue to use a machine with an electric fault. The company have no complaint procedure and are not members of the ADR scheme. BEWARE! Update: 27.11.23 the company have emailed me with a threat to sue me because of this review. Please also note that the warranty page on the website has been removed. The company have now offered me a replacement but only if I remove this review!
9 novembre 2023
Avis spontané
Do not buy from this company
I brought a red faster model just over a year ago, I had it serviced in April because the brakes did not work and because I like to keep things in the best condition,cost 200 pounds with call out fee. Move on to 3 weeks. Ago I was making the short trip to the doctor when I lost all power and there was a loud bang from the battery area,calledgreenpower to report this I was told I was just out of the warranty period and a charge of 150 pounds to have a engineer call out. Which he did,he,s diagnosis it needs a new battery,New battery lead, New controller, New battery switch,all this on a model that has done less than 150 miles.I asked if it could be returned to the factory to be truly checked out and I was told yes for a charge of 180 pounds. Which I refused I would rather scrap it than spend any more money on it, when it was going it was good but totally unreliable.
26 juin 2023
Avis spontané
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