Never use this company they make it possible for companies to charge large amounts of money for use less cheap equipment. In our case which is still on going they facilitated a company called K5 to ch... Voir plus
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Never use this company they make it possible for companies to charge large amounts of money for use less cheap equipment. In our case which is still on going they facilitated a company called K5 to ch... Voir plus
L'entreprise a répondu
I have had the pleasure of been working alongside the Grenke team for the last 14 years. Always found the staff at all branches approachable and easy to work with, especially the Birmingham Branch who... Voir plus
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I always use Grenke for all my financial requirements, the support I receive from my local East Kilbride branch is nothing short of outstanding. I have reached out several times to my local bra... Voir plus
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Extremely quick acceptance rate. Staff knowledgeable, helpful, easy to deal with. They know how our industry works. Always look to accept a deal not just looking for the creme de la creme. Best experi... Voir plus
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At grenke UK, we value every review and understand the importance of feedback in improving our services. While we recognize that some reviews are directed toward the equipment suppliers, it’s important to clarify that grenke is the financier of the equipment selected by customers for their business. Nonetheless, we are always here to offer support and guidance wherever possible. ....................................................................... Simplicity, Transparency, and Accessibility in Business Finance | At grenke, we are committed to making finance simple, transparent, and accessible. We understand that navigating finance agreements can sometimes feel complex, but our goal is to remove barriers and deliver clear, straightforward leasing tailored to a business needs. Our focus is on continually improving and enhancing the experience for our customers, ensuring access to high-quality service at every step of the finance journey. ....................................................................... Important Considerations When Financing Equipment | Before entering any finance agreement, it’s crucial to fully understand the terms and conditions. We encourage you to review the details carefully by following our Customer Checklist for a smooth, informed leasing experience. ....................................................................... Selecting A Equipment Supplier | Business owners are in the best position to choose the right equipment and supplier to meet their needs. A supplier should provide a full description of the equipment, software, and any required maintenance. While grenke is not your equipment supplier, if a supplier offers a grenke finance, they are responsible for walking through the agreement and its terms. ....................................................................... Maximizing the Value of Your Equipment | Once the equipment is delivered and installed, it’s essential to ensure it operates efficiently throughout the lease. If issues arise, it’s important to reach out to the supplier immediately to address any concerns with the equipment. ....................................................................... Easy Access with Our Customer Portal | Managing your finance agreement with grenke is simple. Through our Customer Portal, access key information such as contract duration, instalment amounts, and contract numbers. Invoices are also available to download or print, making it easy to stay on top of leasing payments. ....................................................................... Dedicated Customer Care | To provide further assistance, we’ve developed a comprehensive Customer Care website, where you’ll find additional information and guidance on leasing with grenke. Our Customer Care team is always available to support both new and existing customers, ensuring they receive the help they need at every stage of the leasing journey. ....................................................................... Our Commitment | While we understand that some reviews may reflect frustrations with equipment suppliers, we want to assure our customers that grenke is committed to assisting any customers experiencing issues where possible, especially regarding your finance agreement. Our mission is to ensure the finance process is transparent, accessible, and tailored to support the success of your business. ....................................................................... Thank you for choosing grenke. We invite you to leave a review and share your experience with us, as your feedback is invaluable in helping us improve and continue delivering the best possible service.
No.2 London Square, Cross Lanes, GU1 1UN, Guildford, Royaume-Uni
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The team at Grenke Leeds are always there when you need them, special mentions to Sam, Tino, Natalie & David who we deal with, they are always on hand to help with any queries we have, client care is always second to none!

Réponse de grenke UK
Back office staff are attentive and efficient. Really appreciate the same day deal funding. Support of the Sales manager Samuel has been fantastic. Very proactive and helpful.

Réponse de grenke UK
Consistent 5 star support and experience to deal with

Réponse de grenke UK
Refreshing gifts compliments your flexible finance solutions, thank you Samera and your team@Grenke

Réponse de grenke UK
I always use Grenke for all my financial requirements, the support I receive from my local East Kilbride branch is nothing short of outstanding.
I have reached out several times to my local branch manager Adam McGuire, with one or two slight issues over the past few months, he always accommodates me immediately and problem solves so efficiently.
Thanks
Alan
Hitech Garage Equipment Ltd

Réponse de grenke UK
We have been working with Grenke Leasing since 2019. They have been a huge part of our success. They’ve worked closely with us as we have go through many challenges over the years and helped us grow to where we are today.

Réponse de grenke UK

Réponse de grenke UK
The Bristol team of Grenke is an extension of my business, always there to help

Réponse de grenke UK
We work with Grenke above other leasing companies because of the personal touch from Liam and his team. Always there to assist and respond quickly to query’s

Réponse de grenke UK
Our experience with this company has been awful. They’ve added unexpected charges that were never mentioned and every attempt to get clarification has been a nightmare. They rarely answer the phone, and when they do, the customer service is dismissive and unhelpful.
It’s frustrating to deal with a company that shows such little transparency or respect for its customers. Definitely would not recommend Grenke Leasing save yourself the stress and go elsewhere.

Réponse de grenke UK
I have been dealing with Grenke for the company I work for, since the past three years. Unfortunately it has not been a good experience. It is extremely difficult to get an email response and support when required. I have called on many occasions also, and have had no one get back to me.
We have been charged for service and maintenance on many occasions when it was initially included in our contract.

Réponse de grenke UK
We’ve had nothing but problems since signing our contract. They’ve started charging us for additional fees that were never mentioned in the original agreement, and when we try to get in touch to resolve the issue, they never answer phone calls or respond properly. The customer service is unhelpful and unprofessional it feels impossible to get a straight answer from anyone.
Would not recommend Grenke Leasing to any business. Make sure to read every small detail of your contract because they will add hidden costs later on. Very poor communication and zero accountability.

Réponse de grenke UK
Grenke Manchester branch are a joy to partner with. We have worked closely with them now for over a decade. Paul, Dawn, Donna and Andy G know their stuff and make our job a lot easier. A wealth of knowledge and advice, very friendly and good people.
Thanks for a decade of good service!

Réponse de grenke UK
Always a great service from the Manchester branch, always responsive and helpful, a big thank you to Paul Dawn Donna and Andrew for helping our business grow

Réponse de grenke UK
We are very fortunate to have a fantastic account manager, Samera Iqbal, who is always available if we need advice or assistance. She makes sure that everything runs smoothly from doc sign to payout and is the key factor in making the relationship between our organisation and Grenke a success!!

Réponse de grenke UK
Thank you Andy , after initial issues with a lack of clarity from a 3rd party thanks to some amazing patient and actively helpful staff I have managed to rectify my position .
Having only spoken to two staff members who have then had meetings on my behalf, raised my problems internally, had conversations and meetings with directors to help to resolve. I can only say this is fantastic customer service from the whole company. To be clear I am a very small customer and yet they have helped us as if we are a multi national.
Highly recommend !

Réponse de grenke UK
We have been using GRENKE for our clients finance since 2007, the Manchester branch Paul , Dawn, Andy & Donna are always on hand to discuss any proposals and have always been helpful .

Réponse de grenke UK
We’ve recently worked with Grenke and the whole process has been straightforward and professional from start to finish. Paul and the team were extremely supportive, always quick to respond, and made the finance side of things simple and hassle-free. Their knowledge and attention to detail gave us real confidence, and they went the extra mile to make sure everything was set up properly.
I’d happily recommend Grenke to any business looking for a reliable finance partner – a great experience all round.

Réponse de grenke UK
I've been using Grenke in Manchester for quite a few years. The staff are always readily available and very helpful. Grenke has a great web portal for proposing and managing existing leases, which saves so much time.
I would definitely recommend them – A+.

Réponse de grenke UK
Extremely quick acceptance rate. Staff knowledgeable, helpful, easy to deal with. They know how our industry works. Always look to accept a deal not just looking for the creme de la creme. Best experience I've had with a leasing company since before covid!!

Réponse de grenke UK
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