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Lisez les avis des autres

Noté 1 sur 5 étoiles

Never use this company they make it possible for companies to charge large amounts of money for use less cheap equipment. In our case which is still on going they facilitated a company called K5 to ch... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have had the pleasure of been working alongside the Grenke team for the last 14 years. Always found the staff at all branches approachable and easy to work with, especially the Birmingham Branch who... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I always use Grenke for all my financial requirements, the support I receive from my local East Kilbride branch is nothing short of outstanding. I have reached out several times to my local bra... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Extremely quick acceptance rate. Staff knowledgeable, helpful, easy to deal with. They know how our industry works. Always look to accept a deal not just looking for the creme de la creme. Best experi... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Société financière non banquière
  2. Institution financière
  3. Service de finances alternatives
  4. Service de location

Écrit par l'entreprise

At grenke UK, we value every review and understand the importance of feedback in improving our services. While we recognize that some reviews are directed toward the equipment suppliers, it’s important to clarify that grenke is the financier of the equipment selected by customers for their business. Nonetheless, we are always here to offer support and guidance wherever possible. ....................................................................... Simplicity, Transparency, and Accessibility in Business Finance | At grenke, we are committed to making finance simple, transparent, and accessible. We understand that navigating finance agreements can sometimes feel complex, but our goal is to remove barriers and deliver clear, straightforward leasing tailored to a business needs. Our focus is on continually improving and enhancing the experience for our customers, ensuring access to high-quality service at every step of the finance journey. ....................................................................... Important Considerations When Financing Equipment | Before entering any finance agreement, it’s crucial to fully understand the terms and conditions. We encourage you to review the details carefully by following our Customer Checklist for a smooth, informed leasing experience. ....................................................................... Selecting A Equipment Supplier | Business owners are in the best position to choose the right equipment and supplier to meet their needs. A supplier should provide a full description of the equipment, software, and any required maintenance. While grenke is not your equipment supplier, if a supplier offers a grenke finance, they are responsible for walking through the agreement and its terms. ....................................................................... Maximizing the Value of Your Equipment | Once the equipment is delivered and installed, it’s essential to ensure it operates efficiently throughout the lease. If issues arise, it’s important to reach out to the supplier immediately to address any concerns with the equipment. ....................................................................... Easy Access with Our Customer Portal | Managing your finance agreement with grenke is simple. Through our Customer Portal, access key information such as contract duration, instalment amounts, and contract numbers. Invoices are also available to download or print, making it easy to stay on top of leasing payments. ....................................................................... Dedicated Customer Care | To provide further assistance, we’ve developed a comprehensive Customer Care website, where you’ll find additional information and guidance on leasing with grenke. Our Customer Care team is always available to support both new and existing customers, ensuring they receive the help they need at every stage of the leasing journey. ....................................................................... Our Commitment | While we understand that some reviews may reflect frustrations with equipment suppliers, we want to assure our customers that grenke is committed to assisting any customers experiencing issues where possible, especially regarding your finance agreement. Our mission is to ensure the finance process is transparent, accessible, and tailored to support the success of your business. ....................................................................... Thank you for choosing grenke. We invite you to leave a review and share your experience with us, as your feedback is invaluable in helping us improve and continue delivering the best possible service.


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3,1

Moyen

TrustScore 3 sur 5

277 avis

5 étoiles
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2 étoiles
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Tous les avis

(277)

35 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

The team at Grenke Leeds are always…

The team at Grenke Leeds are always there when you need them, special mentions to Sam, Tino, Natalie & David who we deal with, they are always on hand to help with any queries we have, client care is always second to none!

20 novembre 2025
Avis spontané
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Réponse de grenke UK

Thank you so much for your review. We really appreciate you taking the time to share your experience.

It’s wonderful to hear such positive feedback about our Leeds team. Providing quick, reliable support for our partners is exactly what we aim for, so it’s great to know the team are making a real difference.

Noté 5 sur 5 étoiles

Live, Love, Lease (Grenke)

Back office staff are attentive and efficient. Really appreciate the same day deal funding. Support of the Sales manager Samuel has been fantastic. Very proactive and helpful.

14 novembre 2025
Avis spontané
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Réponse de grenke UK

Thanks for sharing your feedback. We’re really pleased to hear that everything has been running smoothly for you. If there’s ever anything more we can do to support your deals, just let us know.

Noté 5 sur 5 étoiles

5 star support and experience

Consistent 5 star support and experience to deal with

13 novembre 2025
Avis spontané
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Réponse de grenke UK

Thank you for your feedback. We’re delighted you’ve had such a positive experience with us. We're always here whenever you need us.

Noté 5 sur 5 étoiles

Complimentary Approach

Refreshing gifts compliments your flexible finance solutions, thank you Samera and your team@Grenke

13 novembre 2025
Avis spontané
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Réponse de grenke UK

Thanks so much for sharing your experience. We're really pleased to hear that the team have been able to support you and that our flexible finance solutions are working well for your business.

Noté 5 sur 5 étoiles

Finance of equipment

I always use Grenke for all my financial requirements, the support I receive from my local East Kilbride branch is nothing short of outstanding.

I have reached out several times to my local branch manager Adam McGuire, with one or two slight issues over the past few months, he always accommodates me immediately and problem solves so efficiently.

Thanks
Alan
Hitech Garage Equipment Ltd

12 novembre 2025
Avis spontané
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Réponse de grenke UK

Thank you, Alan, for taking the time to share such kind feedback. We’re delighted to hear that your experience with our grenke Glasgow team has been so positive. We’re grateful for your continued confidence in grenke and look forward to assisting you in the future.

Noté 5 sur 5 étoiles

We have been working with Grenke…

We have been working with Grenke Leasing since 2019. They have been a huge part of our success. They’ve worked closely with us as we have go through many challenges over the years and helped us grow to where we are today.

10 novembre 2025
Avis spontané
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Réponse de grenke UK

Thank you for sharing such positive feedback. We’re so pleased to hear that your experience has been smooth and that our team could make the process as easy and transparent as possible. We truly value your trust in grenke and look forward to continuing to support your business.

Noté 5 sur 5 étoiles

Fantastic team

Fantastic team, great rates and an easy process.

1 octobre 2025
Avis spontané
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Réponse de grenke UK

We really appreciate your review. It’s great to know you’ve had such a positive experience with our team and found the process easy from start to finish.

Noté 5 sur 5 étoiles

The Bristol team of Grenke is an…

The Bristol team of Grenke is an extension of my business, always there to help

7 novembre 2025
Avis spontané
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Réponse de grenke UK

Thank you for your lovely feedback. We’re so pleased that the Bristol team has been able to offer the kind of dependable support that helps your business thrive. Your trust means a great deal to us.

Noté 5 sur 5 étoiles

Fantastic lease company and team

We work with Grenke above other leasing companies because of the personal touch from Liam and his team. Always there to assist and respond quickly to query’s

6 novembre 2025
Avis spontané
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Réponse de grenke UK

Thank you for your kind feedback. We’re delighted to hear our team’s support makes a difference and appreciate your continued trust in grenke.

Noté 1 sur 5 étoiles

Avoid Grenke Leasing Company!

Our experience with this company has been awful. They’ve added unexpected charges that were never mentioned and every attempt to get clarification has been a nightmare. They rarely answer the phone, and when they do, the customer service is dismissive and unhelpful.

It’s frustrating to deal with a company that shows such little transparency or respect for its customers. Definitely would not recommend Grenke Leasing save yourself the stress and go elsewhere.

30 juillet 2025
Avis spontané
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Réponse de grenke UK

We’re sorry to hear about the experience you’ve described. We take feedback seriously and always aim to provide a clear and responsive service.

Having looked into this, we haven’t been able to find any details that match your case, so we’d really appreciate the chance to understand more. Please get in touch with our customer service team at service@grenke.co.uk, and we’ll do our best to assist.

Noté 1 sur 5 étoiles

Unfortunate experience

I have been dealing with Grenke for the company I work for, since the past three years. Unfortunately it has not been a good experience. It is extremely difficult to get an email response and support when required. I have called on many occasions also, and have had no one get back to me.
We have been charged for service and maintenance on many occasions when it was initially included in our contract.

13 août 2025
Avis spontané
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Réponse de grenke UK

We’re sorry to hear that your experience hasn’t met expectations and understand how frustrating that can be. We completely understand how important timely support and clear communication are, and we regret that this hasn’t met your expectations.

We’d really like the chance to review the situation in more detail. Please reach out to our customer service team at service@grenke.co.uk, and we’ll do our best to assist and address any concerns you may have.

Noté 1 sur 5 étoiles

Extremely disappointing experience with Grenke Leasing Company.

We’ve had nothing but problems since signing our contract. They’ve started charging us for additional fees that were never mentioned in the original agreement, and when we try to get in touch to resolve the issue, they never answer phone calls or respond properly. The customer service is unhelpful and unprofessional it feels impossible to get a straight answer from anyone.

Would not recommend Grenke Leasing to any business. Make sure to read every small detail of your contract because they will add hidden costs later on. Very poor communication and zero accountability.

8 septembre 2025
Avis spontané
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Réponse de grenke UK

We’re sorry to hear about your experience and appreciate you raising these concerns. We haven’t been able to locate any related correspondence so far, but we’d really like to understand more.

Please don’t hesitate to get in touch with our customer service team at service@grenke.co.uk so we can look into this properly and offer support where possible.

Noté 5 sur 5 étoiles

Excellent Service

Grenke Manchester branch are a joy to partner with. We have worked closely with them now for over a decade. Paul, Dawn, Donna and Andy G know their stuff and make our job a lot easier. A wealth of knowledge and advice, very friendly and good people.
Thanks for a decade of good service!

17 octobre 2025
Avis spontané
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Réponse de grenke UK

Thank you for sharing such wonderful feedback. We truly appreciate your continued trust and support over the years. It’s great to know our team has made a positive difference, and we look forward to many more years of collaboration.

Noté 5 sur 5 étoiles

Always a great service from the…

Always a great service from the Manchester branch, always responsive and helpful, a big thank you to Paul Dawn Donna and Andrew for helping our business grow

21 octobre 2025
Avis spontané
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Réponse de grenke UK

Thank you for taking the time to share such positive feedback. We’re delighted to hear that you’ve consistently experienced great service and support from our team. We look forward to continuing to support you in the future.

Noté 5 sur 5 étoiles

First Class Service

We are very fortunate to have a fantastic account manager, Samera Iqbal, who is always available if we need advice or assistance. She makes sure that everything runs smoothly from doc sign to payout and is the key factor in making the relationship between our organisation and Grenke a success!!

10 octobre 2025
Avis spontané
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Réponse de grenke UK

Thank you for your kind feedback, we’re so pleased to hear that your experience has been a positive one. We’re committed to making the process as smooth and efficient as possible, and it’s always great to know that this is reflected in the service you receive.

Noté 5 sur 5 étoiles

Fantastic Staff

Thank you Andy , after initial issues with a lack of clarity from a 3rd party thanks to some amazing patient and actively helpful staff I have managed to rectify my position .
Having only spoken to two staff members who have then had meetings on my behalf, raised my problems internally, had conversations and meetings with directors to help to resolve. I can only say this is fantastic customer service from the whole company. To be clear I am a very small customer and yet they have helped us as if we are a multi national.
Highly recommend !

19 septembre 2025
Avis spontané
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Réponse de grenke UK

Thank you so much for taking the time to update your review. We’re delighted to hear everything has now been resolved.

It’s great to know that our team were able to step in and make sure your concerns were properly addressed. We always want our customers to feel supported, and your feedback means a lot to the colleagues involved.

If you ever need anything in future, our Customer Care team is here to help via 01483 401 700 or service@grenke.co.uk
.
Thanks again for your kind words and recommendation!

Noté 5 sur 5 étoiles

Great company to deal with

We have been using GRENKE for our clients finance since 2007, the Manchester branch Paul , Dawn, Andy & Donna are always on hand to discuss any proposals and have always been helpful .

18 septembre 2025
Avis spontané
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Réponse de grenke UK

Thank you so much for taking the time to leave a review. It truly means a lot to us, and we’re grateful for your continued support.

Noté 5 sur 5 étoiles

Great Service

We’ve recently worked with Grenke and the whole process has been straightforward and professional from start to finish. Paul and the team were extremely supportive, always quick to respond, and made the finance side of things simple and hassle-free. Their knowledge and attention to detail gave us real confidence, and they went the extra mile to make sure everything was set up properly.

I’d happily recommend Grenke to any business looking for a reliable finance partner – a great experience all round.

1 septembre 2025
Avis spontané
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Réponse de grenke UK

Thank you so much for your kind feedback. It’s great to hear that your experience was smooth and positive from start to finish. We really appreciate the recommendation and we’ll be sure to pass on your comments to our Manchester team.

Noté 5 sur 5 étoiles

Great leasing company A+

I've been using Grenke in Manchester for quite a few years. The staff are always readily available and very helpful. Grenke has a great web portal for proposing and managing existing leases, which saves so much time.
I would definitely recommend them – A+.

12 septembre 2025
Avis spontané
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Réponse de grenke UK

Thank you for taking the time to share this review. Your continued support is sincerely appreciated. It is encouraging to hear that your experience has been positive.

Noté 5 sur 5 étoiles

Brilliant customer service

Extremely quick acceptance rate. Staff knowledgeable, helpful, easy to deal with. They know how our industry works. Always look to accept a deal not just looking for the creme de la creme. Best experience I've had with a leasing company since before covid!!

11 septembre 2025
Avis spontané
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Réponse de grenke UK

Thank you for sharing such lovely feedback. It is great to hear that your recent experience has been positive. We appreciate the time you have taken to let us know and we will share your comments with colleagues.

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