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Lisez les avis des autres

Noté 1 sur 5 étoiles

Never use this company they make it possible for companies to charge large amounts of money for use less cheap equipment. In our case which is still on going they facilitated a company called K5 to ch... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have had the pleasure of been working alongside the Grenke team for the last 14 years. Always found the staff at all branches approachable and easy to work with, especially the Birmingham Branch who... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I always use Grenke for all my financial requirements, the support I receive from my local East Kilbride branch is nothing short of outstanding. I have reached out several times to my local bra... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Extremely quick acceptance rate. Staff knowledgeable, helpful, easy to deal with. They know how our industry works. Always look to accept a deal not just looking for the creme de la creme. Best experi... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Société financière non banquière
  2. Institution financière
  3. Service de finances alternatives
  4. Service de location

Écrit par l'entreprise

At grenke UK, we value every review and understand the importance of feedback in improving our services. While we recognize that some reviews are directed toward the equipment suppliers, it’s important to clarify that grenke is the financier of the equipment selected by customers for their business. Nonetheless, we are always here to offer support and guidance wherever possible. ....................................................................... Simplicity, Transparency, and Accessibility in Business Finance | At grenke, we are committed to making finance simple, transparent, and accessible. We understand that navigating finance agreements can sometimes feel complex, but our goal is to remove barriers and deliver clear, straightforward leasing tailored to a business needs. Our focus is on continually improving and enhancing the experience for our customers, ensuring access to high-quality service at every step of the finance journey. ....................................................................... Important Considerations When Financing Equipment | Before entering any finance agreement, it’s crucial to fully understand the terms and conditions. We encourage you to review the details carefully by following our Customer Checklist for a smooth, informed leasing experience. ....................................................................... Selecting A Equipment Supplier | Business owners are in the best position to choose the right equipment and supplier to meet their needs. A supplier should provide a full description of the equipment, software, and any required maintenance. While grenke is not your equipment supplier, if a supplier offers a grenke finance, they are responsible for walking through the agreement and its terms. ....................................................................... Maximizing the Value of Your Equipment | Once the equipment is delivered and installed, it’s essential to ensure it operates efficiently throughout the lease. If issues arise, it’s important to reach out to the supplier immediately to address any concerns with the equipment. ....................................................................... Easy Access with Our Customer Portal | Managing your finance agreement with grenke is simple. Through our Customer Portal, access key information such as contract duration, instalment amounts, and contract numbers. Invoices are also available to download or print, making it easy to stay on top of leasing payments. ....................................................................... Dedicated Customer Care | To provide further assistance, we’ve developed a comprehensive Customer Care website, where you’ll find additional information and guidance on leasing with grenke. Our Customer Care team is always available to support both new and existing customers, ensuring they receive the help they need at every stage of the leasing journey. ....................................................................... Our Commitment | While we understand that some reviews may reflect frustrations with equipment suppliers, we want to assure our customers that grenke is committed to assisting any customers experiencing issues where possible, especially regarding your finance agreement. Our mission is to ensure the finance process is transparent, accessible, and tailored to support the success of your business. ....................................................................... Thank you for choosing grenke. We invite you to leave a review and share your experience with us, as your feedback is invaluable in helping us improve and continue delivering the best possible service.


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3,1

Moyen

TrustScore 3 sur 5

277 avis

5 étoiles
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Tous les avis

(277)

35 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Paul Bond - Manchester Branch - Amazing service as always...

In the 3+ years I've worked with Paul over at the Mancehster Branch I've never had a bad word to say, Paul and the team are spot on with everything they do, he runs the branch extremely well and we couldnt ask for more from everyone there, they have supported us brilliantly and the attention to detail is spot on! Paul is an asset to Grenke

Thank you to Paul, Andy, Donna & Dawn at the Manchester branch for everything you do for us here at rijo42, we look forward to working with you for many more years to come

11 septembre 2025
Avis spontané
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Réponse de grenke UK

Thank you for such generous feedback and for your continued collaboration. We’re pleased to know the support you receive meets your expectations, and your acknowledgement means a great deal to our colleagues. We’ll keep striving to provide attentive, reliable service.

Noté 5 sur 5 étoiles

Great Team To Work With

I have only been working with Paul and the Manchester branch (Andy, Dawn & Donna) for 1 year but they are an amazing team. They are swift and efficient and are always on hand to help with any queries that we have.

I can't ask for much more from them and they always strive to help our business, which in turn helps us grow.

11 septembre 2025
Avis spontané
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Réponse de grenke UK

Thank you for your thoughtful review. It’s great to know the team has been there when you need them. Your feedback is genuinely appreciated.

Noté 5 sur 5 étoiles

Grenke Manchester

We have worked with Paul and the team at Manchester for well over 10 years and they always bring fantastic support and advice. Would highly recommend them to customers and end users when looking for finance.

11 septembre 2025
Avis spontané
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Réponse de grenke UK

Thank you for sharing this and for your continued trust over the years. We truly appreciate your recommendation and are pleased to know our support has been helpful.

Noté 5 sur 5 étoiles

Pleasure to work with

I have had the pleasure of been working alongside the Grenke team for the last 14 years. Always found the staff at all branches approachable and easy to work with, especially the Birmingham Branch who I have nothing but good words. Janet, Vicky, David and Joe are an effective team and I’m glad have them working with us, to make the entire process of asset finance an ease for our customers. Keep up the excellent work!!

9 septembre 2025
Avis spontané
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Réponse de grenke UK

Thank you for sharing such a thoughtful review. We’re grateful for your ongoing collaboration and the confidence you place in our team. We’ll continue to focus on delivering a smooth, reliable service. If there’s anything more we can do, we’re only a call or email away.

Noté 5 sur 5 étoiles

We've had Outstanding Support from Grenke’s Birmingham Officethe pleasure of working with…

We've had the pleasure of working with Grenke for several years now, and the experience has consistently been excellent. The team in the Birmingham office, in particular, deserves special recognition for their professionalism, responsiveness, and genuine commitment to customer service.
From the initial onboarding to ongoing support, they've made the leasing process smooth and transparent. Every query is handled with care, and their communication is always clear, timely, and solution-focused. It’s refreshing to deal with a team that not only understands the technical side of finance but also values relationships and trust.
Grenke’s Birmingham staff are a credit to the company—knowledgeable, approachable, and always willing to go the extra mile. Highly recommended for any business looking for reliable financial solutions backed by a team that truly cares

9 septembre 2025
Avis spontané
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Réponse de grenke UK

Thank you so much for taking the time to share your experience with us. Your kind words mean a great deal to our colleagues and are genuinely appreciated.

We’re committed to maintaining the level of care you’ve described, and we’re here whenever you need support. If there’s anything more we can do, please don’t hesitate to get in touch.

Noté 5 sur 5 étoiles

Great Service from Dave Pritchard and…

Great Service from Dave Pritchard and all the team at GRENKE.

9 septembre 2025
Avis spontané
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Réponse de grenke UK

Thank you for taking the time to leave your feedback. We’re pleased to hear your experience was positive and appreciate you sharing this with us.

Noté 5 sur 5 étoiles

Excellent deal processing team

Excellent deal processing team. Rapid and responsive customer service.
Excellent account management. Always someone available to speak to at all times.

9 septembre 2025
Avis spontané
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Réponse de grenke UK

Thank you for the lovely feedback. We’re glad our service is hitting the mark. We appreciate your trust in grenke and will keep the bar high on every deal.

Noté 5 sur 5 étoiles

Excellent Business partner

I have been with Grenke for nearly two years now and look on them as a very important business partner
From the very beginning I had a personal business manager David Pritchard, who not only explained systems but walked me through their company processes
As a leasing company I find them very easy to work with, through their on-line portal, and they are always on hand to help with the more unusual requests
I would have no hesitation in recommending Grenke to anyone who is looking for a reliable and forward thinking leasing partner

8 septembre 2025
Avis spontané
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Réponse de grenke UK

Thank you for the excellent review and for trusting grenke over the past two years. We’re delighted you see us as a valued partner and that your experience has been straightforward and well-supported. We’re here whenever you need us and look forward to continuing to work together.

Noté 5 sur 5 étoiles

I can't recommend Grenke enough…

I can't recommend Grenke enough specifically the Midlands branch.
I have been working with Dave and the team now for 17 months.
The communications throughout has always been first hand, if I ever have any issues they have always given me a first class service.
As a business owner the service they provide is second to none.
I look forward to this relationship continuing for a very long time.
Thank you to the team at Grenke Midlands.

9 septembre 2025
Avis spontané
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Réponse de grenke UK

Thank you for the glowing review and for putting your trust in grenke. It’s great to hear our team’s communication and support are making a real difference for your business. We’ll pass your thanks on to the local team, and we look forward to building on this relationship for many years to come.

Noté 5 sur 5 étoiles

Birmingham branch - 5*s

I've been working with Janet, Vicky, Joe & Dave Pritchard (Grenke Leasing Birmingham branch) since 2014. In my opinion, they strike the right balance between ensuring the interest of the customer is met while managing to supporting the reseller with what they need to keep their customer happy & informed. Back end systems are efficient, your data accessible when you and your customer need it, I can't fault their business model.

9 septembre 2025
Avis spontané
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Réponse de grenke UK

Thank you for the five-star review and for your continued trust. We’re delighted your experience reflects the service standards we aim for - supportive, reliable, and straightforward. Your feedback means a lot to the team at grenke. If there’s anything more we can do, we’re only a call or email away.

Noté 5 sur 5 étoiles

I had a great experience with this…Andy Gosling of Grenke

I had a great experience with this company . The process was simple and seamless. This was down to the support and expertise of the adviser Andy Gosling, I had many questions and called numerous times to clarify points and he dealt with all my queries and was knowledgeable. I would highly recommend.

9 juin 2025
Avis spontané
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Réponse de grenke UK

Thank you so much for your kind words! We’re thrilled to hear that you had such a smooth and positive experience with us, and that our team was able to support you every step of the way.

Noté 1 sur 5 étoiles

Very overpriced

Very overpriced, be very careful to read any contract with them properly before signing and do not believe a word the salesman tells you. We are now stuck in a deal with equipment not fit for purpose and paying far more than we thought we were going to, virtually fraudsters.

21 juillet 2025
Avis spontané
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Réponse de grenke UK

We’re sorry to hear about your experience and understand how frustrating it can be when equipment and service don’t meet expectations. We’ve received your emails and our customer service team are already in touch with you to help where we can.

As the funder, grenke isn’t involved in providing or managing the equipment or related services, but we’re here to support you within the scope of our role and will do our best to assist you in finding a way forward.

Thank you for sharing your feedback.

Noté 5 sur 5 étoiles

Having worked with Grenke for over 10…

Having worked with Grenke for over 10 years.

I have always found them to be a reliable company and flexible in their approach to business.

Would highly recommend using them.

14 juillet 2025
Avis spontané
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Réponse de grenke UK

Thank you for sharing your experience. We truly value your continued trust and support over the years. It’s wonderful to know our approach has made a positive difference, and we look forward to supporting you for many more years to come.

Noté 1 sur 5 étoiles

They are scammers

They are scammers. Anyone scammed by them email to their head office in Germany.
PLEASE EMAIL GRENKE HEAD OFFICE IN GERMANY

1 juillet 2025
Avis spontané
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Réponse de grenke UK

Thank you for sharing your feedback. We understand that this has been a frustrating situation and appreciate the impact it may be having on your experience. We have been in regular contact with you over recent weeks to explain the circumstances surrounding your agreement and to help address your concerns.

We remain available to discuss this further and will continue to support you wherever possible.

Noté 5 sur 5 étoiles

helpful

helpful, pleasant to speak with
Asked if we were happy with lease before they agreed to pay out

9 juillet 2025
Avis spontané
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Réponse de grenke UK

Thank you for taking time to leave your feedback. We’re glad to hear you found the service helpful and the experience positive. Your comments are appreciated and will help us continue to improve.

Noté 1 sur 5 étoiles

Similarly to other comments

Similarly to other comments, we have had a very poor experience. We became involved with Grenke via a 3rd party. Despite having confirmation from the 3rd that they have cancelled our contract in January of this year, Grenke refuses to accept this and/or provide us with a refund for the monies they have taken from our account. Still, we must pay for the photocopier to be collected at our own expense, which has sat here unused for five months. Therefore, if you are signing with a third party and this company appears, I would suggest avoiding potential issues later.

17 juin 2025
Avis spontané
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Réponse de grenke UK

Thank you for bringing this to our attention. Your experience matters to us, and we'd like the chance to look into what happened.

Please contact us at service@grenke.co.uk, including your agreement code, so we can investigate and address your concerns appropriately.

We’re committed to handling this fairly and ensuring a clear resolution.

Noté 5 sur 5 étoiles

Extremely helpful & supportive.

Due to a third party company, I was left with a remaining 5yrs contract for lease of equipment. Grenke has been very helpful with the situation, "One connectivity" left me in. They have provided me with a very generous settlement to assist with my situation.

10 juin 2025
Avis spontané
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Réponse de grenke UK

Thank you for your positive review.

We are pleased to hear that your experience with the support provided by our team has been a positive one. We appreciate you taking the time to share it. Feedback like this reinforces our commitment to providing a fair and supportive service.

Noté 1 sur 5 étoiles

2024 Signed a misleading agreement

2024 Signed a misleading agreement - they paid £6K to previous lease holder -- added £6K additional for new lease then I had to pay £15K settlement fee last month. Asked for reconsideration but nothing, Teach me to watch more closely what I sign but consider Grenke as having very low business ethic!

1 mai 2025
Avis spontané
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Réponse de grenke UK

We are sorry to hear about your experience and would like the opportunity to resolve any concerns you may have. We are currently unable to locate your contract using the details provided within your review. We’ve appreciate the chance to look into this further and assist you directly, therefore could you please get in touch with our team at service@grenke.co.uk and ensure you provide your contract reference so we can locate your contract.

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