groomie.club Avis 

I used my Groomie 10x when I noticed it was not cutting the hair but pulling it. I received a new head so thought it was time to change the blade. 2 of the 5 plastic pivots that spin the heads were broken. The product worked great when it did, but the cheap manufacturing of the product does not make it last, therefore not worth the money. I cannot use it any longer. Very disappointed.

NO me han mandado el pedido que compré hace dos meses y no contestan los émails. Como veo por las opiniones de otros clientes que es una estafa y no me responden, no me queda otra opción que denunciarlo a la policía

This is almost a textbook scam: they sell you their supposedly revolutionary shaver at a reduced price and then sign you up, whether you want it or not, for a lifetime of recurring charges for replacement blades which cost almost as much per unit as the initial machine did. Thing is, the shaver is a flimsy, underpowered piece of plastic garbage that inevitably stalls out if you press down on it too hard and the likelihood of it outliving even its original set of blades seems dubious at best, let alone the lifetime of replacements they’re trying to scam you for. Their customer service department, to the extent they have one, is unhelpful at best.

The advertisement for this product is great. You see it enough that you want to at least give him a shot. But I have multiple shavers and this one is definitely not the best. The RPMs are not what they are advertising. It’s much bigger than I had anticipated. Not to mention the length of time that it took to get the product. Then I received an additional blade for $59 which I didn’t order charge to my card. Now those blades are being sold for $24. Along with all of this The return policy is not the best. Customers have to pay to return this product. Not good.
VeroShave has a much faster RPMs and it’s a seven blade shaver for half the price.

I purchased their product not realizing it defaults to subscription. I placed the order and canceled right after placing the order. Received email stating it was already processed just refuse delivery. My packages are just left at door no way to refuse the delivery. I got info to return the item at my expense, tried to cancel subscription, it says I have to wait 40 days. But it says cancel at anytime. Very deceptive company. Why is this company allowed to do business?

I bought this crap over a week ago, and my apartment number is correctly listed on the order. They created the label without the number and sent it through Amazon. Amazon hasn't called me back, probably because they didn't put my number there and couldn't identify my apartment, so the purchase was returned. Customer support only responded to one of my emails. They said I was responsible for putting the apartment number, but the number is on the order. They didn't even read the whole issue and responded haphazardly. This is a scam, beware. I'm trying to cancel now.

If I could leave no stars I would not with product COSTMER SERVICE IS THE WORST. Cany speak to any one which a major re flag is there is no phone number to speak with someone, you leave an email and alll they do is bounce useless emails back and forth. I would AVOID them at all cost for there major unprofessionalism

Replacement blade subscription never shipped and they will not give a refund. Just say that the order has processed and I can initiate a return. Kinda hard to return something that never shipped.

The razor works great and I am happy with its performance. Where I'm not happy is that customer service is extremely difficult to deal with. What happens is they automatically put you into there monthly subscription for a new blade to be sent and they take the money, $30, every time. I canceled the subscription and was never sent the replacement blade by their own admission. The still refuse to refund my money even though they have stated my last order was never filled. I am going on one month and I keep on getting told to return the blade they admitted they never sent me to get money back.

This company is exceptional in disgusting!!! If your product doesn’t work, YOU have to pay to send it back to them and then GOOD LUCK trusting you get a replacement. It’s horrible. Customer service is pathetic! I can’t see them surviving with the horrific products and service they offer? You want to text me? Go right ahead! You wasted a week of my time. Theodore Rohrs . PS. I doubt they even look at reviews. They work on “ a fast buck, and good luck!!”

I have NEVER had such an experience with a company! I have spent hours of my time dealing this this unscrupulous company,
My experience started when I purchased a Baldie Pro in August 11, 2025. Hopefully, the nightmare has ended November 4, 2025. Product broke when assembling. Finally, got information to return. Had to pay shipping for the broken product. Finally got a credit on credit card for return. Then started getting refills, that I did not sign up for. Getting refills for a product I did not have. Via email I was told the auto ship had been canceled. I received a credit on credit card. Late October, I received a package from Groomie. I refused the unopened package and it was returned to Groomie. Then in November I got another charge on my credit card. This shipment they started charging a shipping fee. Contacted Groomie again. Disputed the charge on my credit card also. Groomie said again the auto refill was cancelled. I received a credit for this charge on 11-4-25. So, hopefully it is really cancelled this time.

I keep getting billed for a blade subscription that I never signed up for and never received anything. Trying to cancel it is a nightmare! Nobody to talk to. Stupid AI emails doesn’t work. Been going back and forth for the last 4 months on how to cancel my subscription. I go to my so called account and nothing there that shows I have an account. But yet, I keep getting a monthly charge for it. It’s so frustrating! I think this company is purely evil on taking people’s money.

Terrible experience with Groomie. I actually like their product Pro 2. However, their customer service is the worst I've ever dealt with. I knew I was going to get a blade replacement every 6 weeks. It's what I signed up for. So, they take $25.50 from my credit card on the scheduled day. 2 weeks later it shows my blade is still processing. I contacted them and they promised to expedite my order. After 3 weeks it's still processing. I contacted them again and was not happy with their whole attitude. They canceled my subscription and no blade or refund. So, I had to go through my bank to get my funds back.

Bought an electric razor from Groomie Club, had no idea I was signing up for blade replacements every 6 weeks, at the price of $25, until I received an email they were being sent. Tried to cancel, it's impossible, they have no option to cancel on their "cancelation" form. Furthermore, I NEVER received the replacement blades. This company is a major SCAM!

Did not even know I was getting a blade subscription until started coming and getting them to stop has been a real run around with poor email only customer service

The motor stop holding a charge after a few weeks. I wish I looked them up first. True scam they do just enough to avoid the law. Can’t wait for the class action suit, can’t believe these clowns got my money. I Have to cancel my credit card

Run don’t walk from these snake oil scammers

I liked the product enough but their website ordering and tracking system is beyond abysmal. You can go weeks without getting any update on your order. Very difficult to find how to get a refund, cancel or change your subscription. Do not deal with Groomie!

Do not get involved with this company. Product is mediocre and they will set you up on a monthly subscription of receiving replacement blades. You will be billed monthly for this product and not be able to cancel as they have no customer service. No phone number to call and only an AI response to any request to cancel this product. Avoid this product at all cost!!

Ordered the unit the end of August.. Never used it before the default subscription billed.. Unit failed first time of use and they will not honor the warranty as they state it was a sale item.. Junk being sold by thieves..

I purchased this product 24 days ago. When I track my order it says it's still processing. I asked for a full refund a week ago and was told they couldn't because it was already in transit. As of today (6 days later) still no delivery, tracking number or customer service. DO NOT PURCHASE FROM THIS COMPANY!

I’ve been a customer since 2023. The base dies within 6 months. They’ve done one replacement already. Now I need another one and they’ve not only gave me a fake tracking number but have continued to delay and delay the replacement of the base. You want a cheap razor you’re gonna need to replace every 6 months. This is your product!!! The blade refills alone cost as much as the shaver does so they just lost a very good customer. Save yourself the time and money. Go with freebird. Or spend the extra money on a pitbull. At least the pitbull last a year.