These shoes are light weight, which I guess means insubstantial. You might as well stick your foot into a paper bag. I get the whole barefoot feel trend, but I think that a shoe ought to do basic shoe... Voir plus
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Lisez les avis des autres
The shoes are not good for my diabetic feet. They lack sufficient sole cushioning. I can't use them. I attempted to return them for a refund by calling the Customer Support number. The person told me... Voir plus
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I ordered two pairs of undersized shoes. The GF support team (Brian & Anthony) allowed me to keep the shoes on hand plus a 30% discount; and additionally provided me 30% off my next purchase. The qu... Voir plus
L'entreprise a répondu
Before I knew about Grounded Shoes, the arthritis in my lower back would keep me from walking for exercise and also arthritis in a hip (my right hip had already been replaced). I purchased two pair o... Voir plus
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3,8
Bien
2 k avis
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I'm a bit torn
I'm a bit torn. I'm excited to try the shoes, however, my first encounter is to look elsewhere. I ordered my size, wick is what they instruct. I received the 2 pair, and one was a women's 8, the other, a 7.5. The 8, my size, was too snug to even get my toes to the tip of the shoe, my toes were crammed. Off it came. I had ordered with a special, so definitely looking forward to trying.
Well, in requesting to return they offered 30% for me to keep them... what am I going to do with 2 pair that I cannot wear... their response.... gift them. What? Okay, we will give you 50% off to keep the wrong size, and gift them. Then you can reorder the right size.
Hmmm. I followed your directions, and ordered my size. Too small. You sent one size smaller than I ordered, and I have to pay to ship them back. 13.05 through USPS. I would absolutely be okay with paying half since their warehouse made an error on one of the pairs.
I hope these shoes are worth it.
10 avril 2026
Avis spontané
Réponse de Groundedfootwear
Hi Shawn,
Thank you for taking the time to share your experience and for your honest 3-star review. We truly appreciate your feedback.
We’re very sorry to hear about the confusion with your order, especially receiving two different sizes and finding that the fit didn’t work as expected. We completely understand how frustrating that must be — particularly after following our sizing guidance and being excited to try the shoes.
We also apologize for how the return process was handled. We understand that being offered discounts to keep items that don’t fit isn’t a helpful solution in this situation, and your concerns about return shipping are completely valid, especially given the sizing issue on our end.
We’d really appreciate the opportunity to review your case more closely and make this right for you. Please don’t hesitate to reach out to our support team directly at support@groundedfootwear.co
or (888) 996-7910, and we’ll be happy to assist you further.
Thank you again for your patience and feedback, Shawn.
Regards,
Grounded Footwear
Horrible customer service… and a little shady
I bought a pair of shoes from them about a year ago. I love the shoes. I was keeping my eye on the price which was always right at $80.
Then boom! A 50% discount! Sweet!
Well, not really. All they did was double the price and then claim a 50% discount.
Shady right?
I swore I wouldn’t buy from them again. I got a hole in the top of it and saw they were $67. Cool! I bought two pairs of 11’s, a black one and a sandy brown. Weird, they’re too small. I opted to return them. They went back and forth with 4-5 emails trying to give me a discount and keep them and other negotiations.
They finally got the message that I wanted to return them and told me I need to pay to ship them and to include tracking them ($15). I was told to track the shipment myself and email them when it showed they were delivered.
I got another email trying to negotiate them. Really? They were just delivered. So yet again, I had to tell them I don’t want the shoes. A 12 would be too big.
Finally, a return email saying they refunded my money and to expect the funds in something like 5-10 business days.
But wait, why was a shorted $10?
Oh, that’s the fee to restock them.
As much as I like these shoes, I’ll never do business with this company again.
12 avril 2026
Avis spontané
Réponse de Groundedfootwear
Hi Michael,
Thank you for taking the time to share your experience. We’re truly sorry to hear about the frustration you went through especially since you’ve been a returning customer and previously loved the shoes.
We understand how the pricing and promotion may have felt misleading, and we sincerely apologize for any confusion there. We also regret that your return experience felt drawn out and frustrating, with multiple back-and-forth emails when you were simply trying to proceed with a return. That’s not the level of clarity or ease we aim to provide.
We also hear your concern regarding the return costs and restocking fee. We understand how that can feel disappointing, and your feedback is important in helping us improve both our policies and how we communicate them more transparently.
We truly appreciate your honesty, and we would welcome the opportunity to review your case further. If you’re open to it, please feel free to reach out to us directly at support@groundedfootwear.co
or (888) 996-7910 so we can look into this and assist you further.
Thank you again for your feedback, Michael.
Regards,
Grounded Footwear
The Grounded shoes are painless!
The Grounded shoes are painless! And that says a lot when it comes to footwear, especially for people who have wide feet. I have one caution to share however. When you first wear them, do so for short periods, because they will change your alignment and that can be uncomfortable if the change is too fast. I believe that foot problems are really the result of misalignment of backs shoulders and hips which all the inserts in the world will not change. Improvements need to be done with care and attention however. My Grounded shoes have turned out to be wonderful for travel when you have to sit maybe for hours at a time. They did not interfere with circulation and when I arrived at the end of my trip, they were still comfortable! all in all I wear these and my five finger shoes which I feel give my feet more information and stimulation...
12 avril 2026
Avis spontané
Réponse de Groundedfootwear
Hi Mimi,
Thank you so much for taking the time to share such a thoughtful review and for the wonderful 5-star rating. We truly appreciate your insight and experience.
We’re so glad to hear that you’ve found our shoes comfortable and pain-free, especially with wider feet — that means a lot to us. We also appreciate you sharing your helpful tip about easing into wear time. You’re absolutely right that transitioning to a more natural alignment can take a bit of adjustment, and your advice will be valuable for others.
It’s great to know they’ve also been a reliable choice for travel and long periods of sitting without affecting comfort or circulation. Thank you for trusting Grounded Footwear and for sharing your experience so thoughtfully, Mimi.
Best,
Grounded Footwear
Horrible Return Policy
I bought these shoes and wore them at home for a week. When I decided they fit well, I wore them for my 3 mile morning walk. After that they caused my feet to lean inward. I contacted the company for a return but they said their policy is: "Our 30-day satisfaction guarantee requires that items be in their original, unused condition to qualify for a refund. Even brief use—especially outdoors—affects the condition and eligibility for a return." Since the advertisement shows use on trails and streets, I feel this is false advertising and their return policy doesn't allow you to wear the shoes at all! Buyer beware!
Also the response to my complaint was answered. See below. But then they emailed and said their response was sent to me by mistake and they stood by their no return policy. Deceptive customer service.
5 avril 2026
Avis spontané
Réponse de Groundedfootwear
Hi MH,
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and understand how frustrating it must have been, especially after giving the shoes a fair try at home and during your walk.
We also appreciate you raising your concerns about the return policy. We understand how this can feel limiting when trying to properly assess comfort and fit, and we’re sorry that this left you feeling misled. That’s certainly not the experience we want for our customers, and your feedback is important in helping us improve how we communicate expectations more clearly.
We would really appreciate the opportunity to review your situation further and see how we can assist. Please don’t hesitate to reach out to our support team directly at support@groundedfootwear.co
or (888) 996-7910, and we’ll be happy to take another look for you.
Thank you again for your honest feedback, MH.
Regards,
Grounded Footwear
I am a 68 year old woman feeling light…
I am a 68 year old woman feeling light and agile wearing these shoes. Easy to slip on and off. I wear them walking the dog on the sidewalk as well as in the woods. I feel more alive in them. The company ships out my order quickly. I just ordered my second pair as ive worn out my first in a year.
11 avril 2026
Avis spontané
Réponse de Groundedfootwear
Hi Leslie,
Thank you so much for taking the time to share your experience and for the wonderful 5-star review. Your kind words truly mean a lot to us.
We’re so happy to hear that you feel light, agile, and more alive wearing your shoes — that’s exactly the feeling we hope to bring to our customers. It’s great to know they’ve been comfortable and versatile for both your daily walks and time in nature, and that they’ve been easy to slip on and off.
We’re also grateful for your continued support in ordering a second pair after wearing out your first. That’s the highest compliment we could receive. Thank you for trusting Grounded Footwear, Leslie.
Best,
Grounded Footwear
What a great shoe
I now have 4 pairs of these great shoes. Wore out one white pair and had to reorder. Extremely light weight but solid and great arch supports also. You can’t go wrong with these great shoes
9 avril 2026
Avis spontané
Réponse de Groundedfootwear
Hi Mary,
Thank you so much for taking the time to share your experience and for the wonderful 5-star review. We truly appreciate your kind words.
We’re thrilled to hear that you now have four pairs and that they’ve been such a great fit for you. Knowing they’re lightweight, supportive, and comfortable enough to keep coming back for more means a lot to us. Wearing out a pair and reordering is the highest compliment we could receive!
Thank you again for trusting Grounded Footwear, Mary. We’re so grateful to have you as part of our community.
Best,
Grounded Footwear
Awesome customer service
The return process with this company was so easy, and the customer service was exceptional. Their responses were timely and they were very helpful. Keep up the good work!
10 avril 2026
Avis spontané
Réponse de Groundedfootwear
Hi IH,
Thank you so much for taking the time to leave a 5-star review. We truly appreciate your kind words and support.
We’re delighted to hear that your return experience was smooth and that our team was able to assist you in a timely and helpful manner. Providing easy processes and exceptional service is always our goal, so it’s wonderful to know that came through in your experience.
Thank you again for choosing Grounded Footwear and for your encouragement.
Best,
Grounded Footwear
Réponse de Groundedfootwear
Hi Andrew,
Thank you for taking the time to share your experience and for your 4-star review — we truly appreciate your feedback.
We’re glad to hear that your first pair was comfortable and that you found the soles to be great overall. We’re sorry, though, that the second pair felt tighter than expected. We understand how frustrating that can be, especially when there are differences in fit between styles, and we appreciate you pointing that out. Your feedback helps us improve how we communicate sizing and product details.
It’s great to know that ordering was easy, and if you ever need help with sizing or selecting the right fit in the future, our team is always happy to assist.
Thank you again for choosing Grounded Footwear, Andrew.
Regards,
Grounded Footwear
I love these shoes
I love these shoes. I even have friends loving them. I am older and my balance has gotten so much better in the year that I have had them. If there is a fit problem and need to be returned for a larger or smaller size it is an ease. They answer email when they say and instructions are sent right away.
9 avril 2026
Avis spontané
Réponse de Groundedfootwear
Hi Jo,
Thank you so much for taking the time to share your experience and for the wonderful 5-star review. We truly appreciate your kind words.
We’re so happy to hear that you’re loving your shoes and that they’ve helped improve your balance over time. That kind of confidence and comfort is exactly what we hope to provide. It also means a lot that your friends are loving them too.
We’re especially glad to know that our team has been responsive and that the return and exchange process has been smooth and easy for you. Providing clear communication and support is always a priority for us.
Thank you again for trusting Grounded Footwear, Jo.
Best,
Grounded Footwear
BEWARE
I ordered the Grounded barefoot shoe size I wear, 6, and it was too small so went up 1/2 size. So far so good. Replacement shoe seemed better, but as I wore it throughout the day it too felt as if my toes were being scrunched. Upon taking the shoes off I found the insole folded up under my heel and my feet hurt worse than ever. I asked for a refund and David pointed out that since I’d worn the shoes a part of a day I wasn’t eligible for a refund because the policy says they have to be returned in original, unused condition. How are you supposed to know if they work for you if you don’t wear them? And to return them, it costs another $13.61 on top of the original cost of the shoe. On the positive side, he did answer me promptly.
I just feel the policy puts you in an impossible position, so be sure to read it carefully before buying this shoe.
8 avril 2026
Avis spontané
Réponse de Groundedfootwear
Hi Noreen,
Thank you for taking the time to share your experience. We’re truly sorry to hear about the discomfort you experienced with both sizes and the issue with the insole.
We also appreciate you highlighting your concerns about the return policy. We understand how it can feel difficult to assess fit and comfort without trying the shoes, and we’re sorry this left you feeling stuck. That’s certainly not the experience we want for our customers. We’re grateful as well for your note about David’s prompt response, and we’ll be sure to pass that along.
Your feedback is very important to us and helps us improve both our product experience and how we communicate our policies. We’d truly appreciate the opportunity to review your situation further and see how we can help. Please feel free to reach out to our support team directly at support@groundedfootwear.co
or (888) 996-7910 so we can assist you personally.
Thank you again for your honest feedback, Noreen.
Regards,
Grounded Footwear
Good bye to pain from Morton's Neuroma
I have suffered with Morton's Neuroma for years. My left foot would, at worst, cause me great pain, at best, discomfort. I have even resorted to cortizone shots in my foot. I now have 3 pair of the original, lightweight shoe and 2 pair of the new product, "Evolve". I can walk again without pain. Once when I had a problem with an order it was resolved quickly, efficiently and to my satisfaction. I am so grateful that I found these shoes!
7 avril 2026
Avis spontané
Réponse de Groundedfootwear
Hi MT,
Thank you so much for taking the time to share your experience and for the wonderful 5-star review. Your kind words truly mean a lot to us.
We’re sorry to hear about the challenges you’ve faced with Morton’s Neuroma over the years, but we’re incredibly grateful to know that our shoes have helped bring you relief and allowed you to walk comfortably again. That’s exactly the kind of impact we hope to make.
It also means a lot to hear that you’ve trusted us with multiple pairs, including the Evolve collection, and that when an issue came up, it was resolved quickly and to your satisfaction. Providing both comfort and dependable service is always our goal at Grounded Footwear.
Thank you again for your trust and support, MT.
All the Best,
Grounded Footwear
Returns are a headache
Returns are a headache. On line was extremely slow. Finally gave up and mailed them back. Worst company II have ever dealt with.
5 avril 2026
Avis spontané
Réponse de Groundedfootwear
Hi Dotty,
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your return experience was frustrating and that the online process felt slow. We completely understand how disappointing that must have been, especially when you were trying to resolve things quickly.
This isn’t the experience we want for our customers, and we sincerely apologize for the inconvenience you went through. Your feedback is very important to us and helps us identify where we need to improve, particularly with making our return process smoother and more reliable.
We would really appreciate the opportunity to look into this further and see how we can make things right for you. Please don’t hesitate to reach out to our support team directly at support@groundedfootwear.co
or (888) 996-7910 so we can assist you personally.
Thank you again for your honest feedback, Dotty.
Regards,
Grounded Footwear
After having surgery and being off my…
After having surgery and being off my feet for over half a year. It hurt to stand bear foot on any surface (tile, carpet, grass, everything). The Grounded footwear allow me to stand and walk where ever I want to go. I love them so much I bought a second pair. It truly is like walking bear foot.
1 août 2025
Avis spontané
Réponse de Groundedfootwear
Hi Martin,
Thank you so much for taking the time to share your experience and for the wonderful 5-star review. We truly appreciate your kind words.
We’re sorry to hear about your recovery after surgery, but it means so much to us to know that our shoes have helped you feel comfortable standing and walking again. Being able to move freely after such a long time off your feet is incredibly important, and we’re honored to be part of that journey.
It’s also amazing to hear that you loved them enough to purchase a second pair, that’s the highest compliment we could receive. Thank you again for trusting Grounded Footwear, Martin.
All the best,
Grounded Footwear
If i could leave zero stars i would
If i could leave zero stars i would. I ordered my shoes March 15, 2026. My shoes arrived about 8 days later. Enthusiastically i put them on and they felt great until i noticed a small tear and the thread coming apart a few days later. I immediately called customer service and instead of saying we we apologize they said they would credit my account 20 dollars and i could order a new pair. I almost died laughing. So i said, i just got These shoes a few days ago and they are falling apart at the seams. They asked to send a photo which i did. They responded within hours and apologized and told me to use a glue to fix my shoe that shoe that should be under their 30 day warranty.
Stand by your product, you have seen the photo of the shoe literally falling apart at the seam, and you want me to fix what is a manufacturers defect. Clearly, you give 2 -(:);$& about your product and customer.
3 avril 2026
Avis spontané
Réponse de Groundedfootwear
Hi Cantarero,
Thank you for taking the time to share your experience. We’re truly sorry to hear what happened especially receiving a pair that developed a tear so soon after delivery. We completely understand how frustrating and disappointing that must have been.
We also sincerely apologize for how this was handled. Suggesting a repair in a situation like this is not the standard we aim to provide, and we understand why that response felt unacceptable. That’s not the experience we want for any of our customers.
We take concerns like yours seriously and would really appreciate the opportunity to review your case again and make this right. Please don’t hesitate to reach out to our support team directly at support@groundedfootwear.co
or (888) 996-7910, and we’ll ensure your situation is handled appropriately.
Thank you again for your honest feedback.
Regards,
Grounded Footwear
So far so good
So far so good! I love the ease of wearing my new grounded shoes. They feel like house shoes or moccasins yet enough support and protection to walk outdoors. I am just in my first week but very pleased.
27 mars 2026
Avis spontané
Réponse de Groundedfootwear
Hi Cathe,
Thank you so much for taking the time to share your experience and for the wonderful 5-star review. We truly appreciate your kind words.
We’re so glad to hear that you’re enjoying the ease and comfort of your new shoes. That balance of feeling like cozy house shoes while still offering enough support for outdoor use is exactly what we aim for. It’s great to know your first week has been such a positive experience.
Thank you again for choosing Grounded Footwear, Cathe. We hope they continue to serve you well in the weeks ahead!
Best,
Grounded Footwear
I love these shoes
I love these shoes, and I tell everybody about them. I wear them every day and feel so much better. They help so much with my balance, and guess what - I love to walk again!
Thank you very much for my happiness!
Linda
4 mars 2026
Avis spontané
Réponse de Groundedfootwear
Hi Linda,
Thank you so much for your beautiful 5-star review. Your kind words truly mean a lot to us.
We’re so happy to hear that you’re loving your shoes and wearing them every day. Knowing they’ve helped improve your balance and brought back your love for walking is incredibly meaningful.
It also means so much that you’re sharing your experience with others. Thank you for spreading the word and for trusting Grounded Footwear. We’re grateful to be part of your happiness, Linda.
All the best,
Grounded Footwear
Grace did a great job on getting my…
Grace did a great job on getting my order#1393204 on 3-31-26. I had it incorrect so when I called and got a live person right away she took charge and straightened my order out and corrected my zip code. She was very polite plus had a nice sense of humor.
I appreciated her very much. Thank you
31 mars 2026
Avis spontané
Réponse de Groundedfootwear
Hi Janet,
Thank you so much for taking the time to leave a 5-star review. We truly appreciate your kind words and support.
We’re so glad to hear that Grace was able to assist you quickly and get everything sorted with your order. Providing prompt, friendly, and reliable support is exactly what we strive for, and it’s wonderful to know her politeness and sense of humor made your experience even better. We’ll be sure to pass along your appreciation to her.
Thank you again for choosing Grounded Footwear, Janet.
Best,
Grounded Footwear
After only 4 hours of wearing my new grounded shoes . . .
. . . I have feeling in my toes!!
10 years ago, I had chemotherapy for breast cancer that left me with neuropathy, especially in my toes and the balls of the feet. I had long given up hope that a I would ever regain feeling again. Because of the neuropathy, I also have problems with my balance and swelling in my ankles and lower legs.
I am so amazed and hopefully look forward to seeing what more will happen in the next days, weeks, and months of wearing these shoes. I will keep you all postedI
30 mars 2026
Avis spontané
Réponse de Groundedfootwear
Hi there,
Thank you so much for taking the time to share your experience and for the incredible 5-star review. Your story truly means a lot to us.
We’re so sorry for what you’ve been through over the years, and we’re genuinely touched to hear about the positive changes you’ve noticed after wearing your shoes. Hearing that you’re experiencing feeling in your toes again, even after such a long time, is truly powerful and encouraging.
We’re grateful you gave Grounded Footwear a try, and we’ll be cheering you on as you continue your journey. Please do keep us posted. We’d love to hear how things progress in the coming weeks and months.
Wishing you continued comfort and improvement, and thank you again for sharing your experience.
All the best,
Grounded Footwear
Poor fit!! Do not size up as company advises
For sometime, I had wanted to get flat shoes with no cushioning or distance between heel and toe and height. I was also looking for ones with an ample toolbox. IFor sometime, I had wanted to get flat shoes with no cushioning or distance between heel and toe and height. I was also looking for ones with a ample toolbox. I checked several places and they said that they rated Grounded the best in this type of shoe. Unfortunately, I do not agree. I initially was going to send them back, but decided to keep them due to the fact that I thought it was only an adjustment issue. I followed the advice of the website to order up in size because I was between sizes. To anyone reading this I do not recommend that you follow this advice as they slip off your feet very easily and when I’m walking outdoors, I have to keep fighting to keep them on my heel. I do not like the fastener method either. I wish I had gone with my first inclination to get Hike shoes.
28 mars 2026
Avis spontané
Réponse de Groundedfootwear
Hi Janice,
Thank you for taking the time to share such detailed feedback. We truly appreciate your honesty and the 3-star review.
We’re sorry to hear that the fit didn’t meet your expectations, especially after following our sizing guidance. We understand how frustrating it can be when shoes feel loose or slip at the heel, particularly when you were hoping for a secure and comfortable fit. Your comments about the sizing recommendation and fastener design are very helpful, and we’ll be sure to share them with our team as we continue to improve.
We also appreciate you giving the shoes a fair try before deciding to keep them. We understand that footwear is very personal, and what works well for one person may not be the right fit for another. If you’d like, our team would be happy to help explore alternative sizing or options that may better suit your needs.
Please feel free to reach out to us anytime at support@groundedfootwear.co
or (888) 996-7910, we’re here to help.
Thank you again for your feedback, Janice.
Regards,
Grounded Footwear
I bought a pair of the shoes
I bought a pair of the shoes, but couldn’t wear them because of bad hammertoes on my left foot. Too bad cause they really seemed comfortable. Asked how to return them and got an instant reply to keep them and I would get a 30 percent credit. It was applied immediately. The people were very understanding. Very good to deal with. Didn’t expect such great and easy service so soon!! Very much appreciated. Thanks very much.
3 mars 2026
Avis spontané
Réponse de Groundedfootwear
Hi there,
Thank you so much for taking the time to share your experience and for the wonderful 5-star review. We truly appreciate your kind words.
We’re sorry to hear that the shoes weren’t the right fit due to your hammertoes, but we’re really glad our team was able to assist you quickly and make the process easy. Providing understanding and hassle-free support is always our goal, so it means a lot to hear that this came through in your experience.
We’re grateful for your appreciation and for giving Grounded Footwear a try. Thank you again for your support.
Best,
Grounded Footwear
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