Quality hair and affordable prices. I love the next day delivery option for those last minute requirements. I have been a customer for many years and have never had any issues with hair quality or del... Voir plus
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Lisez les avis des autres
I love hairvirginity. Since purchasing I haven’t bought from any hair vendor. Raw hair is the only way. My 2 favs are DD Vietnamese straight, and Indian loose curl. Amazing quality, next day delivery... Voir plus
L'entreprise a répondu
I am beyond impressed with the Vietnamese straight bundles I purchased! The quality of the hair is absolutely top-notch — so soft, silky, and natural-looking right out of the package. I decided to d... Voir plus
L'entreprise a répondu
I’ve been using these hair extensions for years and the quality is amazing . Honestly I wouldn’t go anywhere else it’s the best extensions I’ve used . I’ve also been recommending them to friends and f... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur d'extension de cheveux
- Fournisseur de produits de beauté
- Grossiste en produits de beauté
- Magasin de produits de beauté
- Magasin de produits capillaires
- Magasin de perruques
Écrit par l'entreprise
HAIRVIRGINITY is a UK based company formed in 2013 with the sole aim of helping our customers feel beautiful, confident in their most precious moments. From birthdays to weddings, to celebrity events or simply everyday wear - we're a brand anyone can rely on! No matter your race or gender, we've got you!
Coordonnées de contact
Royaume-Uni
- INFO@HAIRVIRGINITY.COM
- hairvirginity.com
4,2
Bien
282 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 60 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Hd 5x5 closure…
Ordered a hd closure for next day delivery and it arrived on time!
The quality of it was amazing and didn’t have any issues, will definitely be ordering from here again!
1 février 2024
Réponse de HAIRVIRGINITY
Hello Emmanuelle
We're so grateful for your review! This is really helpful and we're glad you're pleased!
- HAIRVIRGINITY x
Réponse de HAIRVIRGINITY
Hello Timandrah
Thank you so much for leaving us your review - we really appreciate it!
- HAIRVIRGINITY x
Hard refund/exchange process
Had an issue with hair quality and contacted customer services. I sent over photos as requested, and was met with a ridiculous amount of hoops to jump through, including paying to send the hair back to them (with only a 7 day window to do so, which would be fine if they were clip ins but seems quite unreasonable when regarding tape extensions), and if THEY decide the hair is good enough quality, you AGAIN have to pay for them to send the hair back to you. I then never received a response to my follow up email and had to go through a 3rd party site to try and resolve the issue. The whole customer service process is quite bad, especially when you consider how much money you’re spending. In hindsight I would’ve shopped somewhere else, you can get better quality hair for a lot cheaper, and better customer service.
8 février 2024
Avis spontané
Réponse de HAIRVIRGINITY
Hi Georgia
Thank you for leaving a review. We will always reimburse postage for any items that are deemed faulty upon return. Please note that it is only fair for the hair to be shipped back so that our team of qualified stylists can assess the hair against your concerns and find the best resolution - as sometimes customers may not understand how to treat/ care for raw extensions properly. We take pride in our service to customers along with the quality of our products but our terms and conditions are quite clear regarding the return process should any issue arise.
- HAIRVIRGINITY x
There is nothing to say about the hair
There is nothing to say about the hair, it is just perfect
2 février 2024
Réponse de HAIRVIRGINITY
Hi Ramatha
Thanks so much for your lovely review! We're glad you're satisfied!!
- HAIRVIRGINITY x
Simply the best longtime customer 💖
29 janvier 2024
Réponse de HAIRVIRGINITY
Hi Velda
Thanks so much for your lovely review! We're glad to have you!!
- HAIRVIRGINITY x
Hair quality can be better
I ordered 2 bundles of brazillian deep wave and 2 peruvian wigs (straight and wavy). Delivery was great, but I must say that for such expensive hair, I'm quite disappointed with all orders. The bundles were thin at the end. The wigs are frizzy and shed too.
5 janvier 2024
Avis spontané
Réponse de HAIRVIRGINITY
Hello Joy
Thank you for taking the time to leave us a review. I can see that you purchased our SD (single drawn hairs) which are not as thick as our DD collection from root to tip. Regarding the frizziness/ shedding, we encourage you to contact us via email so our team can look into this for you. We look forward to resolving this for you!
- HAIRVIRGINITY x
I highly recommend this company
I highly recommend this company. I am so impressed with the unit I recently purchased. The quality of the hair is great and wig construction spot on!
1 février 2024
Avis spontané
Réponse de HAIRVIRGINITY
Hi there!
Thank you so much for taking the time to leave us a review! Its so helpful and more than anything, we're really happy to know that you are impressed with the quality and construction of your wig unit!
Hope to have you again soon!
- HAIRVIRGINITY x
Excellent quality bundles
Excellent quality bundles
Fast shipping
Brilliant customer service
10 janvier 2024
Réponse de HAIRVIRGINITY
Hi Aleda
Thank you so much for taking the time to leave us such a nice review! More than anything, we're really happy you're pleased with our products and service! Hope to have you again soon!
- HAIRVIRGINITY x
Poor customer service
Poor customer service, although the product is amazing one week in, though took nearly three weeks to arrive. Found the customer service rude and patronising, but product strong
10 janvier 2024
Réponse de HAIRVIRGINITY
Hello Hayley
Thank you for your review. Our team responded to you as best and as detailed as possible regarding your custom order items on pre-order. We do try to make our timeframes as clear as possible online and we're always happy to help across social media and via email.
- HAIRVIRGINITY x
10s across the board
From finding a unit on the website to the detailing with the packaging. 10s across the board. Lace is durable, easy to work with and flawless to install. There is nothing to fault.
15 décembre 2023
Avis spontané
Réponse de HAIRVIRGINITY
Hi Geri!
We're so happy that you loved the website, packaging and most importantly your Lace wig unit!! Thanks so much for leaving us a review!!
- HAIRVIRGINITY x
Best experience!
Had the best experience with hairvirginity! I had ordered my tape in extensions during the hectic christmas period and was worried it may not arrive in time for my birthday in January. I popped them a message on Monday morning to express my worry. My hair was at my doorstep on Tuesday. I AM OVER THE MOON! The hair feels amazing. I love the quality. You have made my whole birthday! Will definitely be repurchasing in the future. Thank you again!
9 janvier 2024
Avis spontané
Réponse de HAIRVIRGINITY
Hi Melissa!
Thanks a million for leaving such a lovely review! We're glad you had such a pleasurable experience and we hope you had an amazing birthday!!!
- HAIRVIRGINITY x
Réponse de HAIRVIRGINITY
Hi Yemisi! Thanks SO much for your review! We're excited to have you again soon!
- HAIRVIRGINITY x
Hair quality issue
Ordered tape in extensions and they were beautiful. However since washing them the hair is almost unrecognisable. It’s gone really coarse (almost straw like), dull and gets matted extremely easily. Really disappointed as I loved the hair at first. I would expect the hair quality to last more than one wash when spending £300
20 décembre 2023
Avis spontané
Réponse de HAIRVIRGINITY
Hi Georgia
Thank you for your review and we're really sorry to hear you've had a bad experience with your order. We always encourage customers to contact us first so that we can resolve the issue ASAP.
Can you please contact us via email and our team will look into this for you.
- HAIRVIRGINITY x
Amazing Same Day Service…
HV sorted me out at the very last minute with hair, extremely accommodating, a fantastic level of customer service, I look forward to wearing the hair.
19 décembre 2023
Avis spontané
Réponse de HAIRVIRGINITY
Hello
Thanks so much for leaving us a review!! We look forward to your future purchases!
- HAIRVIRGINITY x
Réponse de HAIRVIRGINITY
Hi Nance
We are thrilled you're happy!! Thank you for your purchase.
- HAIRVIRGINITY x
My third time ordering from Hair…
My third time ordering from Hair Virginity & as always I’m happy with my purchase. The Hair is super lush cannot wait to get it installed! Fast shipping & friendly staff to answer any queries!! Shop HairVirginity!! 🤍
12 décembre 2023
Avis spontané
Réponse de HAIRVIRGINITY
Hi Drita
Thanks so much for leaving such a lovely review! Glad you're happy and you're always welcome!!
- HAIRVIRGINITY x
Réponse de HAIRVIRGINITY
Hi Stephanie
Thank you for your review on our 2x6 HD closure! Glad you're impressed and we hope to have you again soon!
- HAIRVIRGINITY x
best customer service experience ever!
best customer service experience ever!! They were so helpful and had such clear communication with me. I had ordered hair from them for my birthday and had trouble with the delivery and they helped me and tracked it for me at a discount!! honestly my birthday could have been ruined if i didnt get my hair in time for my appointment but it all worked out!!! And the hair was sooo soft as well!
7 novembre 2023
Réponse de HAIRVIRGINITY
Hi Morgan!
Thanks for taking the time to express your feedback! We pride ourselves not just on product but on service too and we're glad this stood out to you! Super glad you enjoyed your birthday too!!
Excited to have you again soon!
- HAIRVIRGINITY x
Quick service and amazing quality
1 novembre 2023
Réponse de HAIRVIRGINITY
Hi Sharifa
Thanks so much for your review! Excited to have have you shop with us again!
- HAIRVIRGINITY x
Bundles from heaven
I’ve tried sooo many bundles before, vendors, aliexpress and other companies but I am so impressed. I ordered (3) 28’ double drawn virgin Vietnamese bundles and the matching 13x6 frontal and may I say wowwww
1. Hair is full from top to bottom.
2. No shedding.
3. Legit HD lace and very small knots.
4. Doesn’t have that chemical hair smell.
5. The blonde is a healthy shade of yellow, not artificial.
6. The packaging is sooo cute (lil silk lined white box with a dust bag) makes me wanna have a collection of them.
7. 28’ sitting like 32’ no joke.
Bundles were a bit pricier than I usually go for but I can tell this is really quality over quantity and the bundles will last years.
Cannot recommend more, I will only buy my hair from here now, these are some serious grown woman with grown woman money bundles :p
6 novembre 2023
Réponse de HAIRVIRGINITY
Hi Ayva
Wow! Thanks so much for your detailed review!! We're so glad that you see the quality difference with our products! Your review will be very helpful for our customers so we're truly grateful!
Excited to have you again soon!
- HAIRVIRGINITY x
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