Made the order, not sure why it then processed to a different store after purchase to somewhere where there was no stock. But when the fella called to tell me he then also arranged to transfer the ord... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Online ordering was ok, I thought with the product being in stock I would be able to pick it up quickly. I was told to wait on an email before going to the store but it never came. I phoned a few days... Voir plus
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Ordered online and next morning was told my order was ready for collection Went into the store showed the employee my reference number and was given my order. It was all easy with pleasant staff, a... Voir plus
L'entreprise a répondu
Easy service to use online and delivered within the timeframe provided. shoutout to Keith the driver who actually had went past his scheduled hours on Friday to get my order delivered to begin work o... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de matériaux de construction
- Magasin d'articles de salle de bains
- Magasin de portes
- Fourisseur de construction de jardin
- Magasin de bois
- Magasin de matériel de plomberie
À propos de Haldane Fisher
Écrit par l'entreprise
Haldane Fisher is one of the leading independent suppliers to the construction industry in the UK and Ireland, serving both trade customers and the general public.
Haldane Fisher is part of the Haldane Group, made up of Haldane Fisher NI, Haldane Fisher UK, Haldane Fisher Isle of Man, GE Robinson & Prowood. Bringing the total number of branches within the Group to twenty-two.
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Coordonnées de contact
Shepherds Way Carnbane Industrial Estate, Newry , BT35 6QQ, Newry, Royaume-Uni
- 028 3026 3201
- info@haldane-fisher.com
- haldane-fisher.com
4,4
Excellent
2 k avis
Demande des avis aux clients
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The delivery driver was very helpful
25 mai 2026
Réponse de Haldane Fisher
Good Afternoon George,
Thank you for taking some time to leave feedback and for the fantastic 5 star review. We are so glad to hear that our colleagues there were able to assist and provide such great customer service while delivering your order. We look forward to you returning to our stores in the near future.
Kind regards
Sandra
Very poor service and customer liaison
Very poor service and customer liaison. No updates or delivery notification when delayed delivery
15 juin 2026
Réponse de Haldane Fisher
Good Afternoon Gordon,
Thank you for taking the time to post your review. We sincerely apologise that your experience has fallen short of our usual standards and your expectations.
Please be assured your review has been escalated and we will be in contact with you asap.
Kind Regards
Sandra
Ordered my stuff on Tuesday to be told…
Ordered my stuff on Tuesday to be told it would be delivered on Thursday half came on Thursday only to be told by thr driver that the other half would be first thing Friday morning nothing on Friday after emails to the manager at lunchtime was promised that the order would be filled by the end of the day . Nothing again phoned on Saturday morning no answer emailed first thing Monday to ask where it was yo be told they've no lorry as its being fixed not be able to get it out till Wednesday if they get lorry fixed absolutely disgraceful behaviour wouldn't use them again
8 juin 2026
Réponse de Haldane Fisher
Good Afternoon Mr Graham,
Thank you for taking the time to post your review. We sincerely apologise that your experience has fallen short of our usual standards and your expectations.
Please be assured your review has been escalated and we will be in contact with you asap.
Kind Regards
Sandra
Réponse de Haldane Fisher
Good Afternoon Neville,
Thank you for taking the time to leave your Positive feedback. It’s great to hear you have had such a positive experience while shopping with us and we hope to see you again soon.
Kind regards
Sandra
After delayed delivery of rebar finally…
After delayed delivery of rebar finally delivered this morning
They rung me on Friday said I was at work but to drive lorry down drive and drop by garage
No to much effort dropped on grass at entrance to house
Will never use this company again
13 juin 2026
Avis spontané
Réponse de Haldane Fisher
Good Afternoon Kevin,
We're sorry to hear about the issues with your rebar delivery, especially the placement. We are reviewing our delivery procedures to prevent this from happening again.
Kind Regards
Sandra
Réponse de Haldane Fisher
Good Afternoon Victor,
Thank you for the positive feedback and we are delighted that you enjoyed your experience with Haldane Fisher. We hope to see you back again soon
Kind regards
Sandra
Purchased online and collected in…
Purchased online and collected in store. Very efficient professional attention.
21 mai 2026
Réponse de Haldane Fisher
Good Afternoon Siobhan,
We're glad to hear you had such an efficient and professional experience with our in-store collection! Thank you for your kind feedback.
Kind Regards
Sandra
Counter staff friendly online order…
Counter staff friendly online order pickup, will use again.
20 mai 2026
Réponse de Haldane Fisher
Good Afternoon Stephen,
We are so glad you had a positive experience with our counter staff and online order pickup. We appreciate your kind words!
Kind Regards
Sandra
Excellent service!!
Responded very quickly to my online order by email. Delivered the next day ahead of schedule. Very well packaged on a pallet. Product exactly as purchased. Very pleased with Haldane Fisher!
1 juin 2026
Réponse de Haldane Fisher
Good Afternoon John,
We are so pleased to hear that your online order was processed quickly and delivered ahead of schedule. Your satisfaction with the product and packaging truly means a lot to us. Thank you for your kind words!
Kind Regards
Sandra
Réponse de Haldane Fisher
Good Afternoon Coleen,
We're glad you enjoyed our service and timely delivery. We appreciate your kind feedback.
Kind Regards
Sandra
Réponse de Haldane Fisher
Good Afternoon Lorraine,
Thank you for the positive feedback and we are delighted that you enjoyed your experience with Haldane Fisher. We hope to see you back again soon
Kind regards
Sandra
From my experience
From my experience, most ignorant people I’ve ever met from the first day in the yard the employee I spoke to was extremely rude and the delivery driver was even worse!! said he couldn’t lift the ton bag over my fence and just dumped it on the path outside my house! then I had to hand ball it all in after a days work because I couldn’t leave it there!, a friend of mine got stones delivered that day and there was no issue them lifting the bag over his fence,also complained that he spent 40 minutes looking for my address, I’d expect a phone call to say there on there way but no, absolutely shocking behaviour will never be back,!!!
30 mai 2026
Réponse de Haldane Fisher
Good Afternoon Thomas,
Thank you for taking the time to post your review. We sincerely apologise that your experience has fallen short of our usual standards and your expectations.
Please be assured your review has been escalated and we will be in contact with you asap.
Kind Regards
Sandra
After a few delivery mistakes
After a few delivery mistakes, staff were very helpful to rectify to make the delivery.
14 mai 2026
Réponse de Haldane Fisher
Good Afternoon Ray,
We appreciate your feedback and are glad our team could assist in resolving the delivery issues. Thank you for your patience.
Kind Regards
Sandra
Friendly staff
28 mai 2026
Réponse de Haldane Fisher
Good Afternoon William,
Thank you for taking the time to leave your Positive feedback. It’s great to hear you have had such a positive experience while shopping with us and we hope to see you again soon.
Kind regards
Sandra
Réponse de Haldane Fisher
Good Morning Larne Parish,
Thank you very much for such a great review! We work really hard to provide best service possible for all our customers and we’re so happy that reflected on your experience with us. We look forward to seeing you again soon.
Kind Regards
Sandra
Poor communication.
I ordered via click and collect and received my confirmation email telling me that I would be informed when it was ready for collection. I was not informed. When I rang some days later to query the order, Coleraine branch seemed surprised that I hadn’t called to collect the order and that they had no input to the online orders.
27 mai 2026
Réponse de Haldane Fisher
Good Morning Bryan,
Thank you for taking the time to post your review. We sincerely apologise that your experience has fallen short of our usual standards and your expectations.
Please be assured your review has been escalated and we will be in contact with you asap.
Kind Regards
Sandra
Helpful staff and competitive pricing.
27 mai 2026
Réponse de Haldane Fisher
Good Morning Bal,
Thank you so much for the 5* review! At Haldane Fisher we believe our customers deserve nothing but the best, and we are committed to delivering just that. We look forward to seeing you again.
Kind Regards
Sandra
Réponse de Haldane Fisher
Good Morning Basil,
Thank you for the positive feedback and we are delighted that you enjoyed your experience with Haldane Fisher. We hope to see you back again soon
Kind regards
Sandra
Great service
Very quick service. Didn’t charge me extra for missing my delivery time and redelivered at no extra cost!
27 mai 2026
Réponse de Haldane Fisher
Good Morning Shannon,
Thank you for taking the time to leave your Positive feedback. It’s great to hear you have had such a positive experience while shopping with us and we hope to see you again soon.
Kind regards
Sandra
Réponse de Haldane Fisher
Good Morning Ricky,
We're glad to hear your collection was quick! We appreciate your positive feedback.
Kind Regards
Sandra
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