After a delivery mishap which was quickly resolved all was good. I received the order but unfortunately the goods were damaged. I believe this was caused in transit. I cannot praise the service i re... Voir plus

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Visited on 3 separate occasions whilst helping our daughter build bookcases and every time the guys were extremely helpful. Great prices and fantastic that they cut wood to size for us. Would 100%... Voir plus
I ordered 2 x louvre doors,the stock width being 5mm wider than required.I sent an email asking if they could plane the doors down.They were unable to plane them but offered to run them through the... Voir plus
Very helpfull guy in sales after ordering online without realising there was no delivery with my purchase sorted that problem and products were delivered on time. Would use Shawfield timber again.
À propos de l'entreprise
- Magasin de bois
- Fournisseur de matériaux de construction
- Magasin de bricolage
- Magasin de portes
- Magasin d'articles pour l'aménagement paysager
- Fournisseur de bois
Écrit par l'entreprise
Quality Timber & Building Materials in Scotland. Serving both trade professionals and passionate DIYers for over 30 years with a friendly, knowledgeable team and a vast selection of timber and building supplies.
Coordonnées de contact
6, Shawfield Trade and Retail Park, G73 1DB, Glasgow, Royaume-Uni
- 01416132333
- sales@shawfieldtimber.co.uk
- shawfieldtimber.co.uk
A répondu à 25 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
FANTASTIC CUSTOMER SERVICEAfter a delivery mishap which was…
After a delivery mishap which was quickly resolved all was good. I received the order but unfortunately the goods were damaged. I believe this was caused in transit. I cannot praise the service i received thereafter enough.
After sending off a few photos to Gordon at Shawfield the goods were instantly replaced, no quibbles just straight forward customer service.
I would have no problems recommending Shawfield Timber to anyone. Recieved a new delivery a couple of days later. Well done Gordon.
Good company.
I ordered 2 x louvre doors,the stock width being 5mm
wider than required.I sent an email asking if they could plane the doors down.They were unable to plane them but offered to run them through the saw.
When the doors arrived the cut looked perfect and only needed a light sanding. Shawfield didn't charge any extra and I'm very pleased with the doors.
Ordering was easy and customer service…
Ordering was easy and customer service was great. Some of the wood was split otherwise would have been 5 stars.
Fantastic!
Visited on 3 separate occasions whilst helping our daughter build bookcases and every time the guys were extremely helpful.
Great prices and fantastic that they cut wood to size for us.
Would 100% recommend and will use them for any future projects.
Fencing order
Ordered Friday late afternoon and it was delivered first thing Tuesday morning. Driver was very pleasant and helpful. Only slight problem was I did not get told it was arriving that morning
Excellent service
Easy to order materials online, prompt delivery, and the delivery driver helped me with my delivery. Excellent service!
Quick and efficient service
The product was exactly as required
The product was exactly as required. However the delivery left a lot to be desired. It was ordered on 25/3/26 and not received until 7 days later.
For the cheap prices and quality delivery
For the cheap prices they charge and when I reached out for an exact delivery date they came right back with a date of which they delivered on. I will be returning for the next job I get in.
Quick delivery & competitive pricing
Quick delivery & competitive pricing. My order was short of an item but I've quick can to customer services and it was sorted. Timber looks good. Highly recommended.
Decking boards
Got 40 3.6m decking boards. Unfortunately 4 were unfit for purpose. Managed to get job done but really need to check it before it goes out. Everything else from ordering to delivery was excellent
Helpfull sales team.
Very helpfull guy in sales after ordering online without realising there was no delivery with my purchase sorted that problem and products were delivered on time. Would use Shawfield timber again.
Great prices and your delivery guy was…
Great prices and your delivery guy was very helpful and good at his job delivering the wood straight to my back garden 5 stars
All Materials didn't arrive
Materials didn't arrive with the order and had to phone a half dozen times before I got a response then a guy told me he'd check what went wrong and phone me back in 10minutes I waited an hour and had to phone back myself then dealt with a further 2 people after that just so they could tell me what I already new they made a mistake and didn't put some of the items on the delivery truck
I asked them to get the missing items sent to me ASAP as I needed them for a job that was commencing the following day and they said they weren't going to be delivering the missing items until the middle of next week so I had to opt for a refund and take time out of my working day to pick up the missing materials myself which wasnt easy considering the missing materials was 400kilos of concrete and some timber
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.








