Due to rot we needed to rebuild a large chunk of our stairs, quite a daunting prospect, and we didn't have any luck finding a carpenter to do the work. Eventually we found Pear Stairs who sell stair p... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Took delivery last week of our oak staircase for one of our projects, very well made and perfectly sized! We needed the delivery sooner than the estimated 3-4 week lead time given so asked if they co... Voir plus
L'entreprise a répondu
I used Pear Stairs recently to order some Newel Post caps for our refurbished staircase. Ordering was simple and the product arrived in good time and of excellent quality. My only gripe was the cost... Voir plus
L'entreprise a répondu
Excellent after-sales support. Our stairs for a self-build took approx two years from start to completion due to delays with other works. Despite the significant delay on our part - Pear Stairs (Jan i... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Société de fabrication d'escaliers
- aussi dans
- Charpentier
- Fabricant
- Magasin de bricolage
- Magasin de rénovation
- Menuisier
À propos de Pear Stairs
Écrit par l'entreprise
Pear Stairs take pride in being one of the leading stair designers in the UK, offering luxury bespoke designs at competitive prices.
STAIRCREATOR VISIT OUR WEBSITE CONTACT US
The Full Service
Écrit par l'entreprise
- Stair Creator
- Our Stair Creator tool now offers enhanced visualisation capabilities, allowing you to bring your staircase vision to life with just a few clicks. Our tool allows you to explore endless possibilities and see your ideas come to life in real time.
- Site Measures & Fitting Service
- We now offer a site-measuring service so you don't need to worry about it! As well as this we also offer an installation service - get in touch so we can discuss your next staircase!
Coordonnées de contact
Mill Lane, SY21 7BL, Welshpool, Royaume-Uni
- 01938 553311
- tp.reviews@pearstairs.co.uk
- www.pearstairs.co.uk
4,8
Excellent
566 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 60 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent service
Excellent service. The order arrived a couple of days after placing it.
24 septembre 2026
Good product at a good price 👍👍
23 septembre 2026
Great quality and good value
6 septembre 2026
Great people to deal with.
8 septembre 2026
Fantastic customer service
Fantastic customer service and support. Few issues with delivery company and sorted out right away by the company.
Amazing
4 septembre 2026
Réponse de Pear Stairs
Hi Steven,
Thank you for your review and rating.
Hope to do business with you again in the future!
Many Thanks,
Pear Stairs 🍐
Réponse de Pear Stairs
Hi Mrs Bradford,
Thank you for your review and rating.
Hope to do business with you again.
Thanks, Pear Stairs 🍐
Very helpful I needed some parts at…
Very helpful I needed some parts at very short notice and they were able to help me. I previously had a Pears staircase in my new build house and l am very pleased with it.
10 septembre 2026
Réponse de Pear Stairs
Hi Jane,
Thank you for your review and rating.
Hope to do business with you again.
Thanks, Pear Stairs 🍐
Stair parts
Due to rot we needed to rebuild a large chunk of our stairs, quite a daunting prospect, and we didn't have any luck finding a carpenter to do the work. Eventually we found Pear Stairs who sell stair parts, this made our DIY repair possible. Delivery went smoothly and the parts are all of excellent quality.
8 juillet 2026
Réponse de Pear Stairs
Hi Mr Clark,
Tackling a major stair repair yourself can definitely be a daunting project, so we're thrilled that Pear Stairs could provide the quality parts you needed to make it a success! It’s great to hear the delivery went smoothly and that you overcame the challenge of finding a carpenter by taking on the rebuild yourself.
Thank you so much for taking the time to share your review, and congratulations on completing such an impressive DIY repair!
Many Thanks,
Pear Stairs 🍐
good quality straight mouldings at a…
good quality straight mouldings at a very competitive price, easy website, order process, good communication and deliver when expected
16 août 2026
Réponse de Pear Stairs
Hi Jill,
Thank you for your review and rating.
Hope to do business with you again.
Thanks, Pear Stairs 🍐
Réponse de Pear Stairs
Hi Hamid,
Thank you for your review and rating.
Hope to do business with you again.
Thanks, Pear Stairs 🍐
Extreamly pleased and would order again
Arrived on time, the order was complete and correct, well packed to protect the product, excellent quality and competitively priced.
Would definitely use this company again.
11 août 2026
Réponse de Pear Stairs
Hi Jenny,
Thank you for your review and rating.
Hope to do business with you again in the future!
Many Thanks,
Pear Stairs 🍐
Fantastic
Beautiful stair cladding, solid and easy to install, delivery was great, everything as it should be, it’s transformed my staircase!!
20 juin 2026
Réponse de Pear Stairs
Hi Steve,
Thank you for your review and rating.
Hope to do business with you again.
Thanks, Pear Stairs 🍐
The cost the Delivery
The cost the Delivery and the materials were First Class, I wished I had known about Pear Stairs before, as I would have saved money.
Thanks
8 août 2026
Réponse de Pear Stairs
Hi Franis,
Thank you for your review and rating.
Hope to do business with you again.
Thanks, Pear Stairs 🍐
Returning customer- competitive prices…
Returning customer- competitive prices on quality materials. Excellent customer service (thank you Jan). Highly recommended.
10 août 2026
Réponse de Pear Stairs
Hi Jeremy,
Thank you so much for the fantastic review! We’re thrilled you continue to trust us with your materials and that our pricing and quality keep you coming back.
I’ll be sure to pass your kind words along to Jan—she’ll be delighted to know her support made such a great impression. We truly appreciate your loyalty and recommendation, and we look forward to working with you on your next project!
Thanks, Pear Stairs 🍐
The delivery was quick, quality good
The delivery was quick, the quality of the spindles was pretty good (very good for the price!)
Happy days
16 juin 2026
Réponse de Pear Stairs
Hi Tom,
Thank you for your review and rating.
Hope to do business with you again.
Thanks, Pear Stairs 🍐
Réponse de Pear Stairs
Hi,
Thank you for your review and rating.
Hope to do business with you again.
Thanks, Pear Stairs 🍐
Excellent service and very good prices…
Excellent service and very good prices compared to the big DIY stores. The Quality of the mouldings is great; recommended to everyone
5 août 2026
Réponse de Pear Stairs
Hi Carol,
Thank you for your review and rating.
Hope to do business with you again.
Thanks, Pear Stairs 🍐
Great Service - Expensive Delivery Costs
I used Pear Stairs recently to order some Newel Post caps for our refurbished staircase. Ordering was simple and the product arrived in good time and of excellent quality.
My only gripe was the cost of delivery which at £25 was nearly as expensive as the total sum of the products themselves!
27 juillet 2026
Réponse de Pear Stairs
Hi Simon,
Thank you for taking the time to leave us your feedback! We’re delighted to hear that the ordering process was simple and that you were pleased with both the quality of your newel post caps and the speed of delivery.
We also completely understand your point regarding the delivery fee, especially when purchasing smaller items. We have taken your comments on board and passed this feedback along to our management team so we can review our shipping rates for smaller accessory orders in the future.
Thank you again for choosing Pear Stairs, and we hope you enjoy the updated look of your refurbished staircase!
Thanks, Pear Stairs 🍐
I ordered some panel moulding at a…
I ordered some panel moulding at a great price and the courier lost the package , contacted pear stairs and they were great ! they sent another lot out straight away, highly recommend and would definitely use these guys again
27 juillet 2026
Réponse de Pear Stairs
Hi Philip
Thank you for your review and rating.
Hope to do business with you again.
Thanks, Pear Stairs 🍐
Réponse de Pear Stairs
Hi Neil,
Thank you for your review and rating.
Hope to do business with you again.
Many Thanks,
Pear Stairs 🍐
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.