Purchased Frankenstein,made of resin,didn't care for. called customer relations,talked to girl,she refunded me and I got to keep figurine. woe was impressed,but when i looked at Frank again I seen so... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Purchased Frankenstein,made of resin,didn't care for. called customer relations,talked to girl,she refunded me and I got to keep figurine. woe was impressed,but when i looked at Frank again I seen so... Voir plus
L'entreprise a répondu
Webb site was hard to use. Various models took a lot of work to find out if they were gold, gold plated or vapor bonded. Then you tried to trick me into a $16 month charge in perpetuity unless I could... Voir plus
I'm just sitting "Excited" about receiving this Angel for My Collection of Angels. I will Continue to look thru all of ur Collection of Angels and then Elephants. I'm a HUGE Lover of Elephants.... Voir plus
The complete order process was fast and easy. The product is an interest. The delivery time makes it a quick turn around. You don't have to wait 4 to 6 weeks for your order.
The Hamilton Collection offers a wide selection of unique and exclusive collectible figurines, charming outdoor decor, or a diecast car at great prices. Shop Now!
60714, Niles, Etats-Unis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I don't like that you can't buy just one item without having to consent to having the entire collection sent you month after month.

Réponse de Hamiltoncollection
Purchase experience was excellent however the auto placement into a monthly subscription is a bit much. I do not like being pushed into something like that. You need to make this very apparent and easier to opt out of.
Hamilton Collection you have beautiful products. Your products are very reasonable. Compliments to the artists. Looking forward to future inspirational gifts.
It's easy to look up products and order. Delivery times look good. For small products the shipping is a little high, but all and all a good experience.
It was really easy except my password wouldn't work
Quality of the product and the ease of the purchase process.
I wish i did my homework and checked Trustpilot before purchasing from this site. I ordered, what i thought were quality items from an Australian business and was bitterly disappointed. I requested the returns procedure and was initially offered 15% refund & keep the items, then 25% then 30%. When i continued to request to return items, I was given an address in China (NOT Australia) to which i sent the items. 3 months later the items were returned!!! The address was invalid! Buyer beware!

Réponse de Hamiltoncollection
Quality of products and services. We love to be able to add personal messages or names.
Delivery was two weeks late, and the return policy communication was inconsistent. A 50% refund was presented as an approved resolution, then later reframed as a limited exception. This contradiction was disappointing and undermined trust.

Réponse de Hamiltoncollection
I was totally satisfied with my first order but I am still waiting on an order that I placed two weeks ago. Also, I have not received any updates regarding this order! I hope that I receive it in time for Valentine’s Day!

Réponse de Hamiltoncollection
I will never order from them again. They are scammers. I ordered a single item not the collection. I have proof. They charged my credit card for the another item I did not order. I told them I didn’t sign up for the subscription and canceled anything that they are sending me. They said it was too late. How convenient for them. THEY ARE CROOKS. Do not buy from them.

Réponse de Hamiltoncollection
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.