William at Stirling branch restored my faith as was ripped of before weighed all pieces in front of me advised of tests to be performed and whilst we went over that manager made me coffee was very ha... Voir plus
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Be very very careful buying anything from these people ONLINE the money is taken but the item is not sent out and you have to spend your time chasing it up. You are sent from pillar to post and the st... Voir plus
L'entreprise a répondu
Margaret and Gertrude were excellent in the spring burn shop, helping us pick out a wedding ring and taking the time to explain the different rings. They were very patient as we went through lots of o... Voir plus
Great customer experience from Donna and her line manager. We ordered two watches online to view in store and bought both. I will definitely be using this great service again for future purchases.
À propos de l'entreprise
Écrit par l'entreprise
H&T began serving communities around London in 1897. Since then, we have expanded to become one of the most established and leading alternative finance providers in the UK. We offer a broad range of products to our customers that include pawnbroking, foreign exchange, gold buying, cheque cashing, and retail. Since 2006, H&T has accelerated its development by adding new products and services, expanding the store network and developing a complete online service. Our continued investment in the business and the communities we serve has resulted in us growing to become one of the leading providers in the UK with over 280 stores nationwide. In August 2025, H&T Group was acquired by FirstCash Holdings Inc. FirstCash is a leading international operator of pawn stores and provider of technology-driven point-of-sale payment solutions, focused on serving cash and credit-constrained consumers. The Acquisition represents FirstCash's entry into the UK pawnbroking market. We believe everyone should be given choices in how to deal with their financial needs. We endeavour to provide the best service and the broadest choice of financial solutions for the widest group of people
Coordonnées de contact
Times house, SM1 4AP, Sutton, Royaume-Uni
- 0800 838 973
- info@handt.co.uk
- handt.co.uk
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A répondu à 99 % de ses avis négatifs
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Michelle from walthamstow branch was…
Michelle from walthamstow branch was very helpful she offered a great and quick service I will definitely visit this branch again
Lovely staff that were very helpful
Lovely staff that were very helpful, they made everything’s super easy and quick!
Friendly staff and always helpful in…
Friendly staff and always helpful in Leeds centre store Kinga was fantastic
Brilliant service
My experience this morning for fantastic staff where very helpful and friendly great experiences
I had the pleasure of visiting the Great Western Road branch
I had the pleasure of visiting the Great Western Road branch for currency. Best rates I could find and was served by a staff member who gave me a gold bag incase I wanted to sell any unwanted jewellery as he told me the gold price is good just now so I’ll head back for sure.
staff member Ash
the lady, Ash, was extremely helpful with myself today. very police and cheerful. made my experience great.
I use the company regularly and find…
I use the company regularly and find them to be fair and efficient. Louise was lovely.
Bramley store was fantastic
Bramley store was fantastic. Sold an item of jewellery fast and efficient great price. Would recommend.
My first visit to a pawnbrokers
My first visit to a pawnbrokers & I was a bit hesitant to go in. I was expecting a dark & dingy shop full of junk for sale. To my surprise the shop was modern, well lit, clean & welcoming.
I went into the Grainger Street brach Newcastle & was served by a very kind & helpful young man called Ian.
He explained every step of the process from the verification tests needed on my scrap gold items some of which were in several pieces, to the privacy policy, the valuation & the charges I would need to pay to get my items back if I changed my mind after selling them. The whole process was very pleasant & I left the shop wishing I had more items to sell, so if I ever do want to sell anything else this shop would be my first port of call.
Ian clearly enjoys his job & is a credit to the branch.
Halifax store staff extremely helpful…
Halifax store staff extremely helpful when I wanted to make a purchase. Really pulled out all the stops to help access an item located at their Basingstoke store and couldn’t be happier. Many thanks guys.
Very helpful with any questions I had…
Very helpful with any questions I had and probably the best service I would use for pawnbroker services
Five stars service
Was my second time in the shop. The staff is extremely polite and welcoming. They look after me straight away . Professional, accurate service and friendly . I definitely recommend this place. I will come back
The online shopping experience is good
The online shopping experience is good. The refunds and servicing is good.
30 day returns and 1 year warranty on the watches are well priced.
Be wary as I've got 2 watches from here that both went bad after less than a month (mechanical failures with 0 physical damage), although I cant fault H&T because they gave full refunds as soon as I arrived to the store and requested it.
Would be 5 star if the quality assurance on the resold watches was better.
Sold some gold and got a great price
Sold some gold and got a great price. Was impressed by the great service from Ross- would highly recommend him and H and T Edinburgh
A great place
A great place. Was served by Hayley who was very kind and helpful. Gave me a very competitive price for some items. Thank you.
Very honest and trustworthy…
Very honest and trustworthy establishment, raimonds at the blackburn branch was top notch. I had been quoted £140 for the value of a pair of cufflinks. Raimonds advised these had been seriously undervalued and paid out £560 for this item, lovely man, honest and friendly service, would def use again, thanks H&T pawnbrokers and especially Raimonds, I'll use these again in the future without a doubt !
Craig was very helpful and…
Craig was very helpful and professional. Was very knowledgable about products and made selling and buying seamless.
Service Excellence from H&T employee Nicky.
Today I dealt with Nicky at the Stockton branch and was negotiating for a Breitling watch with trade in. Although the deal didn’t go ahead I would like to thank Nicky for her professionalism and superior customer service. Nicky was very helpful and knowledgeable and is a credit to H&T.
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