Harcourts Real Estate Avis 

The worst service I ever made to rent a property throgh this unrealistic agency at Mt.Roskill to an abusive landlord.I I did inform them regarding abusive landlord, however they still advertising the property on their website to cheat people.I vacate my property 2 months ago and still behind to get my bond money.First of all people who works there doesn't know how to lodge bond refund,always making errors and giving excuses.I am fed up, In my opinion better they would to stop providing the service for the sake of community.
-100/100

Where do I even start? I don’t usually leave bad reviews, but this is an experience I will never forget.

I lived in this flat for around 3 almost 4 . When I first moved in, the property was already in quite poor condition and there were several things that needed attention. The curtains in the kitchen were mouldy, and there were no blinds on one side of the property. Rather than making a big issue of it, I took it upon myself to replace the mouldy curtains and install a new blind.

Throughout my tenancy, I did my best to look after the property and also addressed issues that came up during the time I lived there.

When I recently moved out, I was very disappointed with the way my bond was handled. My property manager, Justine Collins, charged more than $600 from my bond for cleaning and other work. On top of that, I had already paid for professional carpet cleaning myself, which cost more than $200. Altogether, I was left almost $1,000 out of pocket.

I was given a list of things that needed to be addressed, and I went through the list and did what was asked. I was then contacted again and told that the cleaning was still not satisfactory. I understand that a property manager may have certain expectations when a tenant moves out, and I was willing to address anything that genuinely needed doing. However, I felt I was not given a reasonable opportunity to do the additional cleaning.

I was contacted and expected to come back and deal with the cleaning immediately, despite having already moved away. I was living in Ashburton at the time, and it was not as simple as just dropping everything and travelling back as though it were a five-minute drive.

What upset me most was the lack of understanding and flexibility throughout the process. I felt that, after living in the property for around two years and doing my best to look after it, the situation could have been handled much more reasonably.

I am sharing my experience because I would want other tenants to know what they may be dealing with. Based on my experience, I would not recommend Justine Collins as a property manager. I believe communication, reasonable notice, and giving tenants a fair opportunity to resolve issues should be an important part of managing a tenancy.

Edward & Co of Harcours Harbour View
Represents an opposite comments on their ad.
We love to offer the property but did not manage to address our concern.

Was not able to achieve the best possible result with the customer, we did not feel valued & appreciated. They just cut off conversation and asked to do an offer and said, bye.

This couple who represent Harcourts centurion sold our home. We immigrated requesting that they help us maintain the swimming pool until the new owner took ownership. They left the pool on rinse and left the property our then neighbour's noticed the water running down the driveway and I asked the neighbor to gain access and to please switch the pool pump off completely. So much water drained out of our swimming pool in the 3 hours the pool pump was left on rinse. No apology was forthcoming from the agent however they gladly took their commission and disappeared with no thankyou for your business. A huge disappointment when you place trust in someone and expect honesty and transparency. Do not use this agent in centurion.

Some of the agents in canterbury are pushing the contract in your face before you even finish looking at the place. So pushy and some are extremely rude. Wake up guys its a buyers market. A bit of honesty and remembering this is someones huge decision not just about your commission. We are health professionals and were shocked yo see how these guys fight and bicker like school kids. We will be passing this onto our colleagues who are also in the market. Not very well versed in how to treat clients.

Excellent communication
Superb professionalism
Outstanding service
Incredible work
Ro Edgar was tasked with selling my property after another company failed to do so. This was no easy task with some difficulties and sideways hurdles along the way making this a challenging one.
What can I say, Ro is a driven and committed agent going the extra mile when required. Keeping nothing hidden and always working with me to get the result we wanted. She’s really got her finger on the pulse of the local property market.
I cannot recommend her enough!
Prompt replies, diligent record keeping along with fantastic communication made this sale as stress free as it could’ve been.
If you’re thinking of buying/selling give this woman a call. Don’t hesitate!
In short,
Ro is a weapon of an agent and you will not be disappointed.
Call her today.

Agent name is amrit kahlon. Trying to sell me rubbish. He was involved with another agent property. Giving me fake promises. Was giving me cash back offer. Trying to sell me house with water leaking and giving me excuses that he is not having key. My personal recommendation dont trust this person

My property manager Manie Armstrong cancelled two hours before final inspection which has resulted in a delay of my bond being signed of and released. Lots of back-and-forth emails and being unclear of what is expected they still holding back and delaying in getting the bond forms signed. Lack of communication and putting her client's needs first. Now renting with Ray White and they have been fantastic and clear and go out of their way to make things possible.

Tenancy manager ignored my 14 day notice, rented a property with severe black mould, tried to gaslight and bully tenant, Tenancy Tribunal agreed with tenant

Sold a property for $650000 approx 23 k commission.
And got a gift a Harcoutrs branded umbrella.GOSH!
The property I later purchased $300000 through Property Brokers rewarded with a fire extinguisher and a $100 gift card constantly told to lower ask.Told me 700 k no problem pie in the sky agent Arvi.
Just slightly mean Harcourts Palmerston North.

We have properties in Auckland, we live overseas so it's important we have a Property Mgr we can rely on to do inspections, keep us informed, recommend when rent should go up or down, generally look after our properties and advise us accordingly.
Our Prop. Mgr is Leonie Nash at Harcourts New Lynn, Leonie does an excellent job, we have confidence that Leonie will look after our property, I know I can trust her to do a great job.

Just moved in 18.11.25

->Property is dirty - residues been in place months years.
->Carpets not even vacuumed.
->No hot water because there's no gas bottles - why wasn't I told?
->The washing machine advertised has black mold.
->Shower assembly all loose and leaking.
Removed a matted layer of mold from top of shower
->Bins in a disgusting state with flies everywhere.
->Curtains with stains and mould - Their inventory report states "curtains in good condition and free from stains or damage."

In response to my complaint the harcourts holmwood property agent told me the property is in "immaculate condition".
Property agent told me to apply to tribunal - on the first day.

Update: After posting this on Facebook, people reached out to ask, "is this Harcourts Holmwood?"

So, what I've experienced is not a one off.

Very poor communication as a buyer there was little to no follow up on my offer my last contact was ignored property sold for less than my offer which I found out from an outside source as a seller I won’t go with this company due to lack of communication and transparency with buyers I will not recommend to friends and colleagues with property to sell and won’t look at property to buy with this company again

Gisborne Harcourts team are honestly the best in the Gisborne region! My brother and I are renting our first home. The team are extremely kind, welcoming and compassionate! The process was so fast, effective and fair. We will definitely be doing business with them in the future! Highy recommended if you're in the Gisborne region!

Don't believe their advertising about their rental agency abilities. As a landlord (now selling the property) I had several inspection reports saying there were no leaks. They say they got a plumber in to inspect the property, he said there were no leaks but they have not sent me his report. Anyway, tenants moves out, I inspect the property and find significant water damage in my bathroom from a leak. Bathroom now being rebuilt. Harcourts just playing games with me trying to deny any liability even though they told me there were no leaks. I'd burn my house down rather than rent it out through Harcourts.

Our experience with Harcourts Landed, Lunn Ave., Mt. Wellington, was extremely disappointing. We hired them for property management and found their services to be consistently negligent and unprofessional, to the point of them blaming me for their failings.

They failed to get a Tenancy Agreement from the tenant, they failed to deal with well overdue water rates and a critical maintenance issue was not actioned by their team until July, even though Harcourts Landed had been aware of these issues since they took over in late March (Even though they inherited the issues from the previous PM). This failure to act exposed us to a potential breach of the Healthy Homes laws, a failing that Harcourts Landed later acknowledged. Their complete lack of proactiveness and general mismanagement led us to terminate our agreement. They did finally have the maintenance performed a very few weeks before giving them notice and we hired a new property management company, Clarke Group Property Management, to properly handle our investment.

We do not recommend Harcourts Landed based on our experience with their service.

We contracted Harcourt Auctions to sell our luxury listing in Florida. While we had a positive experience working with Matt, unfortunately, the overall communication and professionalism of the team fell short. Heidi, the administrative assistant, was consistently unresponsive — emails went unanswered, voicemails were not returned, and getting clear answers to basic questions was extremely difficult.

After repeated attempts to get in touch, I sent a group text requesting a call back. To my surprise, I received a call from someone who simply offered to cancel the contract and wished me “best of luck” — with no attempt to resolve the concerns or improve the experience.

Selling a high-value property requires a level of service and communication that we simply did not receive. I would not recommend Harcourt Auctions based on this experience

Harcourts Grenadier Commercial was an expensive waste of time and money on marketing budget and received close to no communication. If potential buyers get anything like the crap service we received as sellers, theres no chance of selling via Harcourts.

Maria Zamanis is the worst property manager. Has been completely unresponsive - caused losses due to her inaction

Absolute scam of a company. We ended our lease waited to get our $6,000 deposit back.
Then receive a letter with deductions for crazy things that were not agreed contractually.
Stealing money from us to pay for a Gardner although clear as day it is written in the contract that is is not our responsibility. Countless items like this.
Ths all came about after receiving an electrical shock, we chased them for 3 months and they didn't do anything. So we had to get it fixed ourselves having a 1 year old and pregnant wife i couldn't wait any longer. Their response was we should have waited for them to sort it out. Absolute joke
We are having to take them to court because they refuse to return any of our deposit unlawfully. Keep a eye our for CARLENE MURDOCH. Supposedly a director. Rudest woman alive, holds a personal grudge and very immature.