Daily Direct HAULBIKES Avis 20 278

They gave me an approximate delivery date of 28 days after pick up & it took TWO MONTHS for my bike to finally show up. And when I would call to ask when it would be delivered they were NO help !

First Class work. Thank you!

It was clear that Haulbikes knows what they're doing. It was convenient for me to ship my Heritage from Superstition HD in AZ to D&S HD in OR.

Very good transportation company, I have feedback all the time to tell me when the bike arrive and they very friendly.
Just a little delay but I recommend.

First of all, communication throughout the process was next to nonexistent.I specifically gave a window when my bike would be available to be moved for pickup (as I was out of state and paying someone to move it for me). I was PROMISED my bike would be picked up well within my window. My bike was actually picked up two days AFTER the LAST day of the “estimated window” which mind you, was TEN day window… Not to mention having to pay several extra hundred dollars to have it moved for pickup after my specific timeline was disregarded.

When my bike was picked up I was given another “estimated” delivery date. Once I realized it was three days AFTER the delivery date, I emailed my representative several times with no response. At this time I began calling, and every time I called, my delivery date was pushed out another week. And then another week. And then ANOTHER week.

I finally got my bike 5 and a half weeks later. The bike had no damage, and the driver was pleasant, but if you have any sort of time restraints or expect updates whatsoever, I would not suggest using Haul Bikes.

I paid $600 for what was supposed to be a one month delivery, and when that time DOUBLED and then some, I was offered a $100 refund. Not exactly the best experience in my opinion.

If you don't mind waiting two months for your bike. Or being lied too. This is the company for you. The best part of this company is the driver who deliver my bike.
He was a great guy. Hire more people like him.

Delivery took about two months, including a delay, which wasn’t great. Delivery driver Ivan was absolutely amazing.

purchased the bike in in Illinois February 13, 2026 and received it yesterday May 13,2026 and it was missing the bolt that holds the left side cover on.
The bike is going to Texas and goes to the Pennsylvania and sits for months before being moved to Oklahoma to then be delivered to Texas.

Jason, my driver was awesome. kept mw up to date regarding bike delivery. Received bike without a scratch.

I will definitely recommend your service to all my friends. Secure, reliable, friendly and the communication was awesome.

Thank you HAULBIKES

The communication between your operations team and the customer needs significant improvement. When I was sent the original quote I was given a delivery window and was told that I would be called in advance, no call, no pickup. I had to call to find out that the window was delayed. Same thing happened again, second window missed, no call or notification of the delay. Third attempt worked, but the delivery was 2 hours late. Driver was great, but again the only reason I knew what was going on is that I called. If you set an expectation with a customer, you need to deliver, or, let the customer know that the expectations have changed. You also need to let people know when you sell them that the average delivery time order to delivery is over 30 days. That was not communicated to me at time of order.

Great company , did exactly what they said . Bike showed up looking great . Would highly recommend this company.

Definitely recommend! My bike arrived in time and without a scratch. Thanks for everything

Hauled two bikes for the wife and I. No problems to report, drivers and dispatchers were pleasant to work with. I do recommend and will use them in future purchases.

Thank you HAULBIKES

I’ve used your company 4 times and you never disappoint. Well worth the wait. My bikes are always well taken care of. I never worry once they have received my bike.

Everything was great except the length of time to deliver took longer than the time estimate. It was handled very well as far as I can tell. Keith did great delivering the bike to me. He was very friendly and communication was great! I would have given 5 stars if delivery was 10 days sooner. I would use them again.

First class equipment and drivers. Had my Harley picked up in Florida and delivered to Wisconsin. I was amazed with the custom built enclosed trailers with lifts and the professionalism of the drivers. Both Ryan who picked up and Chris who delivered went above and beyond to take extreme care. All for a very reasonable price. I highly recommend this company.

Everything went pretty smooth. They had a breakdown which delayed it a bit but cant blame anyone for that. The trucks they use look to be in every good condition . Takes a bit longer to receive the bike but cant complain for the low cost.

Haul Bikes needs to have a website interface with the user so an individual can track the movement of his vehicle. On bikes I currently own. I use an Apple tracker and it works great. But for a new bike, it becomes a little more complex. Haul. I would think some form of website interface between the end user and the vehicle would be great

The shipping itself was not a problem, my negative experience mostly comes from the customer service representative I talked to every time I called to try and information regarding my bike. Every time I called it was the same lady that answered and talked to me in a condescending tone and answered my questions like I was stupid or like she had much more important things to do that answer some simple questions.