Lots of doctor video appointments available from 60 minutes in advance. Easy to book and upload images in advance of the video appt. Doctor was pleasant and listened before providing a prognosis and i... Voir plus
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Lisez les avis des autres
Easy to book, good amount of convenient appointments available, either phone or video call. Lady doctor was helpful, thorough and had lovely manner.
Felt I had got an ear infection so after work on a Friday tried to get a last minute appointment at my GP. There was nothing available and no guidance offered. I then remembered about health hero wh... Voir plus
L'entreprise a répondu
My appointment was booked in very quickly. The doctor I spoke to was really nice, informative and helpful. My medication was proscribed at the time of the call and I was able to collect it from my... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
We help people feel better, faster. HealthHero is a clinic in your pocket, giving you direct access to GPs, counsellors, physiotherapists and other health experts, 24/7. We work with businesses, insurers and healthcare systems to make care simple, affordable and accessible to everyone. We connect you to the right expert, first time, every time. No waiting rooms. No paperwork. No unnecessary steps. Healthcare has not changed in a century. People still wait. Doctors drown in admin. We built HealthHero to fix this. Our smart clinician matching uses technology and real clinical expertise to collect your information, match you instantly to the right professional and handle admin in the background - digital when it should be, human where it counts. We are Europe’s largest digital clinic, trusted by the biggest health systems. We cover 30 million lives in 4 countries. Our 4,000 clinicians deliver over 4 million appointments each year, across 12 connected clinics. From GP to ADHD, it is all here. Healthcare made simple for patients, clinicians and businesses.
Coordonnées de contact
W1H 6DU, London, Royaume-Uni
- info@healthhero.com
- healthhero.com
4,8
Excellent
1 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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It was a very good experience and the…
It was a very good experience and the go was very thorough
17 août 2026
Avis spontané
Réponse de HealthHero
Thank you, Tracy. We are pleased you had a very good experience and found everything thorough.
Great service
Great service, convenient and staffed with supportive people who have time to listen and appreciate what is wrong and provide support to getting you the best course of treatment.
17 août 2026
Avis spontané
Réponse de HealthHero
Thank you for such kind words. Knowing our team took the time to listen, understand what was wrong and help guide you toward the right treatment is exactly what we aim for.
So glad I purchased my MetLife multi…
So glad I purchased my MetLife multi protection insurance policy as the GP 24/7 option is amazing and the medical prescriptions are instant
As a insurance advisor for MetLife I will tell all our clients new and old what a wonderful experience they will have
18 août 2026
Avis spontané
Réponse de HealthHero
Thank you for sharing this. We are delighted the 24/7 GP access have added real value to your MetLife insurance policy.
Very reliable and useful experience…
Very reliable and useful experience whilst working and not having the inconvenience of the standard GP practices
18 août 2026
Avis spontané
Réponse de HealthHero
Thank you, Haydn. It is great to know the service fitted around your working life and saved you the usual hassle of standard GP practices.
Energency GP service …
I could not get an appointment with my GP until the 3 September which was far to long as I needed advice that day. I phoned on Monday morning and received an appointment at 2.30 in the afternoon. The GP was brilliant. Answered all my questions and gave me advice. A fabulous service. Highly recommend.
17 août 2026
Avis spontané
Réponse de HealthHero
Thank you, Maureen. We are sorry to hear how long the wait was with your local GP, and glad we could step in with an appointment that same afternoon. It is wonderful that the GP answered all your questions and put your mind at ease.
very convenient and helpful service if…
very convenient and helpful service if NHS is too busy / too hard to get an appointment
15 août 2026
Avis spontané
Réponse de HealthHero
Thank you for your review, Mr Robinson. We are pleased we could offer a convenient alternative when the NHS was too stretched to help.
Great customer care and a fantastic GP
The customer care person answered almost immediately and was extremely helpful and courteous, and then the doctor that I spoke to was the same. I was in a bad way and this was a reassuring and helpful experience. Definitely five stars all around.
18 juillet 2026
Avis spontané
Réponse de HealthHero
Thank you, Chris. We are really pleased to hear the customer care team answered quickly and that both they and the doctor were helpful and courteous. It means a lot to know this was a reassuring experience for you at a difficult time.
Online/ Telephone GP…
The GP service is really helpful and a blessing specifically in times when my normal GP has no appointments available to see me when I need. Plus the online doctor can give you prescription, referral letter which are all added bonus
15 août 2026
Avis spontané
Réponse de HealthHero
Thank you for your review. We are glad the GP service has been there for you when your local GP had no appointments available.
Friendly, helpful remote GP service
I got an appointment the next day booking late one evening.
The Dr (Handal) was helpful and friendly and although ultimately I has to go back to my GP for tests I felt reassured by the consultation and the advice he gave me.
12 août 2026
Avis spontané
Réponse de HealthHero
Thank you, Tilly. We are pleased you were able to get an appointment the next day even after booking late in the evening. It is great to hear Dr Handal was helpful and friendly and that you felt reassured by their advice.
Brilliant
Came to the rescue when I was away from home and my GP and 111 weren’t helpful at all.
14 août 2026
Avis spontané
Réponse de HealthHero
Thank you, Erika. We are so glad we could help when you were away from home and other options were not able to support you.
brilliant service very professional
brilliant service very professional and easy to understand consultation. recommend these 100 percent
14 août 2026
Avis spontané
Réponse de HealthHero
Thank you, Clive. We are delighted you found the service professional and the consultation easy to understand, and we really appreciate you recommending us.
Great service
Great service. No delay to the appointment unlike visiting the Dr, and the process was so efficient with a code for a prescription that can be used at any pharmacy. I was shocked in a good way at how good this service was.
14 août 2026
Avis spontané
Réponse de HealthHero
Thank you for your review. We are pleased there was no delay, and glad the prescription code system worked smoothly for you at the pharmacy.
Réponse de HealthHero
Thank you, Andrew. We are really pleased you found the service amazing and professional.
Excellent GP service!!!!
18 août 2026
Avis spontané
Réponse de HealthHero
Thank you so much for your kind words, Petrus. We are delighted to hear you had an excellent experience with our GP service. Your feedback means a lot to the whole team and we will be sure to pass it on.
When my clinic didn’t want to give me a…
When my clinic didn’t want to give me a support just shut me down.Even didn’t want to give me an appointment. Left me in tears and stress right after operation, this clinic took me on, listened, understand my difficult situation and give me support I needed.
6 août 2026
Avis spontané
Réponse de HealthHero
Thank you for sharing your experience with us, Anita. We are so sorry to hear how difficult things were for you after your operation. We are really glad our team was able to step in, listen properly and give you the support you needed when it mattered most. Wishing you a smooth and full recovery.
The GP practitioner was very attentive…
The GP practitioner was very attentive and explained all the details of my condition clearly. She was supportive and even double-checked that I understood what was going on. I received my prescription, and the medication has helped. I feel relieved and very grateful.
16 août 2026
Avis spontané
Réponse de HealthHero
Thank you for such a lovely review, Olena. We are so pleased to hear the GP took the time to explain everything clearly and made sure you understood your condition fully. It is wonderful to know the medication has helped and that you are feeling relieved. We wish you continued good health.
Excellent GP Service
Easy to use, along with excellent GP service which is available 24/7
10 août 2026
Avis spontané
Réponse de HealthHero
Thank you, Philip. We are really glad you found the service easy to use and that our GPs being available 24/7 made a difference for you. We appreciate you taking the time to leave us a review.
Brilliant 5 ⭐️
11 août 2026
Avis spontané
Réponse de HealthHero
Thank you very much for the five star review, Mim. We really appreciate your support and are so glad you had a brilliant experience with us.
Quick efficient and also I felt they…
Quick efficient and also I felt they cared
11 août 2026
Avis spontané
Réponse de HealthHero
Thank you, Denise. We are so pleased the appointment was quick and efficient, and even more pleased that you felt genuinely cared for. That is exactly what we aim for and we are grateful you took the time to share this.
Great GP
Great GP, attentive, calm, he asked lots of questions to assess me and then prescribed medication that really helped. The doctor was very calm and professional and made me feel at ease and heard
11 août 2026
Avis spontané
Réponse de HealthHero
Thank you for your kind review, Kim. We are delighted to hear the GP was attentive, calm and thorough. It is wonderful to know you felt at ease and truly heard during your appointment.
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