Generally the quality of the food and the portion sizes are good. However, the meal choices are frequently too much of the same old ones. The vegetarian options especially often lack imagination - a... Voir plus
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Lisez les avis des autres
Always punctual with delivery service & box left where specified to do so .The ingredients are well packed in box & have always been of good quality .So many great recipes to choose from ,definitely i... Voir plus
Great flexibility of menu choices, well laid out website. Ingredients were fresh and good quality. Recipes easy to follow and well laid out. Finished meals were delicious and well priced. Overall very... Voir plus
Food is tasty and varied. Costing approx $30 per dinner meal for two people once weekly discount applied. Delivery was an issue for us, food not arriving as scheduled, finding it hard to... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
HelloFresh delivers great recipes and fresh ingredients to your home each week. Cook fast healthy recipes designed by nutritionists and chefs.
Coordonnées de contact
Nouvelle-Zélande
- hellofresh.co.nz
4,0
Bien
15 k avis
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Excellent menu options
11 août 2026
Réponse de HelloFresh New Zealand
Thank you so much for your review! ⭐
We're over the moon to hear that you're enjoying being part of the #FreshFam!
We'd love to hear what we can do better, and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for, and the greatest way we can improve is through your feedback. ⭐🍽️
You can reach our awesome Customer Care Team via:
📞 Phone: (02) 8188 8722
💻 Live chat: hellofresh.com.au
💬 Facebook DM: http://fb.com/msg/hellofreshau
Happy cooking! 😊
- Daren💚
Thankyou HelloFresh. My husband and I are enjoying the…
My husband and I are enjoying the meals. We were tired of trying to think of meals every night so now we get HelloFresh to think for us for 2 nights of the week 😀
21 juillet 2026
Réponse de HelloFresh New Zealand
We're so happy to hear that our meals are bringing convenience and enjoyment to your evenings! It's wonderful to know we can take the stress out of meal planning for you and your husband a couple of nights a week. We appreciate your kind words!
- Daren
The recipe are easy to follow i work…
The recipe are easy to follow i work silly hours in when I get home most times I just have egg on toast or nothing the meals are giving motivation and the flavors delicious.
14 juillet 2026
Réponse de HelloFresh New Zealand
We're so glad to hear that our easy-to-follow recipes and delicious flavors are providing motivation for your meals, especially with your busy schedule! Thank you for sharing your positive experience.
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Ricka 💚
Fresh ingredients
Fresh ingredients. Easy recipes. Such a game changer. Simple ordering system.
28 avril 2026
Réponse de HelloFresh New Zealand
We're delighted to hear that our fresh ingredients and easy recipes have made such a positive difference for you! It's wonderful to know you find our ordering system simple. Thank you for your fantastic feedback.
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Ricka 💚
Réponse de HelloFresh New Zealand
We're happy to hear you appreciate the meat selection and the individual meal packaging. We value your feedback!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Ricka 💚
Tonight's meal was missing an important component
Tonight's meal was missing the Garlic Stir-Fry Sauce. I had to improvise the Sticky Korean Beef Rump & Corn Slaw. What I created still worked, but having all the ingredients in pack 38 would have been great
25 août 2026
Réponse de HelloFresh New Zealand
We're sorry to hear that an ingredient was missing from your meal kit. We understand how frustrating it is when you have to improvise, and we appreciate you letting us know. We are always working to ensure all components are included.
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Ricka 💚
My experience with Hello Fresh
My experience with Hello Fresh
Has been very good.. From Delivery right through to delicious Food. the quantity. the price.
It's Coming up to a year..❤️
8 octobre 2025
Réponse de HelloFresh New Zealand
We are so happy to hear you've consistently enjoyed our deliveries, delicious food, and the value we offer over the past year! We truly appreciate your wonderful feedback.
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Ricka 💚
Have just received my second Meal box…
Have just received my second Meal box for 2 people and so far so good. Packaging is environmentally friendly.
All ingredients are labeled, great portion sizes easy to follow Prep & Cooking instructions.
And so far after my First box meals the meals have been Awesome.
18 août 2026
Avis spontané
Réponse de HelloFresh New Zealand
We are so happy to hear that you're enjoying your meal boxes! It's wonderful to know that our environmentally friendly packaging, clearly labeled ingredients, and easy-to-follow instructions are making your experience great. We're especially glad that the meals have been awesome for you. Thank you for sharing your positive feedback with us!
a bit boring
the meals are very same same but different cabbage with 3 out of 5 meals
low calorie option selected however will change for better variety
service great, quality so so bagged salad never lasts
would be a good option to have weekly /fortnightly plans
25 août 2026
Réponse de HelloFresh New Zealand
Hi Ange,
Thank you so much for your review and giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need, in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.
Elise
Customer Resolution Specialist
HelloFresh
Great meals, add ons can make it more expensive.
Excellent delivery service, the meals are quick and easy to prepare.
I disagre with some meals that offer more variety have an extra cost added. which can limit selection.
18 août 2026
Réponse de HelloFresh New Zealand
We appreciate your feedback on our delivery service and meal preparation. We understand your concerns about the additional cost for meals with more variety, and we are reviewing our pricing structure to ensure a wider selection remains accessible.
Good variety of meals
Good variety of meals. Beautiful fresh, good quality ingredients.
6 janvier 2026
Réponse de HelloFresh New Zealand
We are so happy to hear you enjoyed the variety of our meals and found our ingredients to be fresh and of good quality! Thank you for your wonderful feedback.
Reliable and great recipes to cook and…
Reliable and great recipes to cook and enjoy with a vast selection of choices
21 juillet 2026
Réponse de HelloFresh New Zealand
We're so pleased to hear that you find our recipes reliable and enjoyable, and that you appreciate the wide variety of choices we offer. Your positive feedback means a lot to us!
Meals that the family love
Meals that the family love with no fuss.
We all enjoy cooking, but we work full time and just aren't organised enough to plan a week of meals and have all the right ingredients on hand. Hello Fresh make it so easy to put a delicious healthy meal on the table with minimal effort with their effortless delivery service, fresh seasonal ingredients, and easy instructions. Thank you!
5 mai 2026
Réponse de HelloFresh New Zealand
We are so happy to hear that our service has made it easier for your family to enjoy delicious and healthy meals, even with your busy schedules! It's wonderful to know that our effortless delivery, fresh ingredients, and clear instructions are making a positive difference in your week. We truly appreciate you taking the time to share your positive experience with us.
Our box arrived earlier than scheduled…
Our box arrived earlier than scheduled and everything was in the box as needed. The recipes were enjoyed by both of us and the variety of meals has been great
4 août 2026
Réponse de HelloFresh New Zealand
We're so happy to hear that your box arrived early and that you're enjoying the variety of meals and recipes! It's wonderful to know that you both loved them.
Fresh quality ingredients
Fresh, quality ingredients and the portion size is generous.
Easy to follow recipes but there are times when a random ingredient is mentioned in the steps but nowhere else on the recipe card.
Always arrives on time and in good condition for a rural
Delivery
23 août 2026
Réponse de HelloFresh New Zealand
We're happy to hear you're enjoying our fresh ingredients and generous portions, and that deliveries arrive on time! We appreciate you bringing the recipe card discrepancy to our attention; we are reviewing our process to ensure all ingredients are clearly listed.
The choices are amazing
The choices are amazing, they are easy to make, the food is fresh and healthy. the website is easy to use.
7 avril 2026
Réponse de HelloFresh New Zealand
We're so happy to hear you're enjoying our amazing choices, fresh and healthy food, and easy-to-use website! Thank you for your wonderful feedback.
Love Hello Fresh
Love Hello Fresh. Big family and this way everyone helps with the cooking and enjoys doing it. So handy and don't need to think about what's for dinner every night
23 août 2026
Réponse de HelloFresh New Zealand
We're so glad to hear that Hello Fresh is a hit with your big family and makes mealtime enjoyable for everyone! It's wonderful that our service helps with cooking and takes the stress out of planning dinner. Thank you for your positive feedback!
Incorrectly charged me and sent me…
Incorrectly charged me and sent me order that caused undue financial hardship and no one I could contact to dispute
24 mars 2026
Réponse de HelloFresh New Zealand
Hi Ajay,
Thank you so much for your review and giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need, in a way that’s most convenient for you. You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz 💬
Elise
Customer Resolution Specialist
HelloFresh
Superb flavors and good quality ingredients.
Good quality ingredients, and I love how the instructions make me feel like I am a real chef cooking great dishes bursting with flavors!
My fussy kids can No longer complain about my food!
Thank You HelloFresh!:)
16 août 2026
Réponse de HelloFresh New Zealand
We are so happy to hear that our instructions have empowered you to feel like a real chef, creating delicious meals that even your fussy kids love! It's wonderful to know we've brought joy to your family dinners. Thank you for sharing your positive experience with us!
- Daren
Arrived in great condition.
Arrived in great condition.
Recipes easy to follow.
End result we loved all e meals.
Plenty to eat.
15 août 2026
Réponse de HelloFresh New Zealand
We're so happy to hear that our meals arrived in great condition and that you found the recipes easy to follow, resulting in delicious dishes for you to enjoy! Thank you for your wonderful feedback.
- Daren
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