We have been using HelloFresh for about a year now and I can't imagine life without it. The convenience of coming home to a bag of fresh ingredients, without have to put any thought into dinner is... Voir plus
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Normal menu is okay but the good stuff is far more expensive. Favourites don't come back on the menu so can't re-order them. Missing ingredients are a big issue and occurring frequently. Customer serv... Voir plus
L'entreprise a répondu
HelloFresh has made my life so much easier. I don’t have to do shopping anymore because they send all the ingredients, and they’re always fresh. The recipes are simple to follow, so cooking is qui... Voir plus
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There is a very good selection of meals of varying complexity and style. I appreciate the fact that I have options between things I can throw together rapidly or things with greater sophistication. I'... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
You'll choose your favourites from our weekly menu of exciting recipes and decide how many meals you'd like for however many people. Then, we'll deliver those recipes and fresh ingredients to your door, every week, so you can cook delicious dinners of your choice. We've got recipes for everyone from meat eaters to vegetarians, families to couples and from those with low calorie preferences to those who just want quick and easy recipes to save even more time in the evenings! Most importantly, you're in control of your box, so you can skip a week or two whenever you like in your account area. #HelloFreshIE #hellofreshireland
Coordonnées de contact
Irlande
- hellofresh.ie
3,8
Bien
3 k avis
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Amazing stuff
Amazing stuff! I enjoy cooking with Hello Fresh, all ingredients are fresh and of high quality. Preparation is so easy that I can cook with my kids. I highly recommend it to all busy people who still want to eat homemade dishes.
18 avril 2026
Réponse de Hellofresh Ireland
Hi Magdalena,
Thank you for your amazing feedback! We're thrilled to hear you're enjoying cooking with HelloFresh and that the recipes make it easy and fun to cook with your kids. It’s wonderful to know the freshness and quality of the ingredients are making a difference for you!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
-Ann
Takes pressure off
Our experience of HelloFresh has been great. Delicious, easy to prepare meals that have taken the pressure off shopping and meal prep in our home and added some interest to our weekday dinners.
Good quality ingredients and reliable delivery.
19 février 2026
Réponse de Hellofresh Ireland
Hi Niamh,
Thank you for your wonderful feedback! We're so happy to hear that HelloFresh has made mealtimes easier and more enjoyable in your home. It’s great to know you’re loving the delicious recipes, quality ingredients, and reliable delivery.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
-Ann
Normal menu is okay but the good stuff…
Normal menu is okay but the good stuff is far more expensive. Favourites don't come back on the menu so can't re-order them. Missing ingredients are a big issue and occurring frequently. Customer service phone line good but web chat and self reporting for missing incredieients rarely work.
8 janvier 2026
Réponse de Hellofresh Ireland
Hi Johan,
Thank you for taking the time to share your feedback. We're sorry to hear about the issues you've experienced with missing ingredients, menu variety, and the online support tools, this isn’t the experience we aim to provide. We truly appreciate you highlighting what’s working well with our phone support, and we’ll make sure your comments are passed on to the relevant teams.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
-Ann
SCAM
SCAM – Please be careful when ordering.
They take your card details at the start and advertise a cheaper first box price (for example, €27). However, the website is very confusing. Food selections are pre-chosen at a much higher premium, and a significantly larger amount was taken from my bank account without my permission.
I’m not the only person this has happened to — others I know have experienced the same issue. Customer service may offer a “half-price box” or a partial refund to bring the cost closer to what you originally agreed to pay, which feels like an attempt to stop people from pursuing the full refund for the higher charge.
24 avril 2026
Avis spontané
Réponse de Hellofresh Ireland
Hi Jennifer,
Thank you for sharing your feedback. We're really sorry to hear about your experience and understand how frustrating and concerning this must feel. This is certainly not the experience we want for our customers, and we take concerns like this very seriously.
We’d appreciate the opportunity to look into this further and help resolve things for you. If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
-Ann
This is a great concept but…….
This is a great concept, the food is high quality, fresh and delivered exactly as advised. Only issue I had was I only had to look at the website and I received a delivery. No “check order” or “pay”. So unfortunately I closed my account so hopefully I won’t receive any more meals.
23 avril 2026
Avis spontané
Réponse de Hellofresh Ireland
Hi Rob,
Thank you for sharing your feedback with us. We’re glad to hear that you enjoyed the quality and freshness of the meals, as well as the timely delivery. We're sorry to hear, though, that some aspects didn’t meet your expectations, and we sincerely apologise for that.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
– Rusty💚
The Hellofresh Team
I am really happy with the quality
I am really happy with the quality, options, and delivery service. Taste recipes to be done at home as well.
It would be amazing if I could have great deals, same as I had in the first purchase.
11 avril 2026
Réponse de Hellofresh Ireland
Hi there
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Rusty💚
The Hellofresh Team
great to have all the ingredients and…
great to have all the ingredients and the right amounts.
13 avril 2026
Réponse de Hellofresh Ireland
Hi Grace
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Rusty💚
The Hellofresh Team
Great service overall!
Great service overall!
I can plan meals up to four weeks in advance, which saves a huge amount of time otherwise spent deciding what to cook, walking through shops, and trying to organise everything. It’s also helped us cut down on random spending.
We’ve been using HelloFresh for about six months now, and I still haven’t had to repeat a recipe—the variety is excellent. Whether it’s vegetarian, beef, pork, chicken, or fish, there’s always something for everyone.
The ingredients are consistently fresh, and delivery has been reliable every time. Customer service has also been very helpful whenever we’ve had a question or issue.
The only downside is that while there are great offers for new customers — like 50% off the first box and discounts on the next few, a gift, or free desserts — it would be nice to see some rewards or perks for loyal, long-term customers as well.
19 septembre 2025
Réponse de Hellofresh Ireland
Hi HS
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Rusty💚
The Hellofresh Team
Absolutely brilliant and love the fact…
Absolutely brilliant and love the fact there is no waste!
9 avril 2026
Réponse de Hellofresh Ireland
Hi Sheila
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Rusty💚
The Hellofresh Team
Réponse de Hellofresh Ireland
Hi Linda
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Rusty💚
The Hellofresh Team
Réponse de Hellofresh Ireland
Hi Emma
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Rusty💚
The Hellofresh Team
Too much pork
If you are too late checking the order you end up with a meal with unwanted ingredients. In my case pork. It is not possible to block out ingredients for follow up meals.
12 octobre 2025
Réponse de Hellofresh Ireland
Hi Cor,
We’re sorry to hear about your experience and understand how disappointing it is to receive a meal with an unwanted ingredient. We appreciate your feedback regarding ingredient preferences and will ensure it is shared with the relevant team for review.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
– Rusty💚
The Hellofresh Team
Tackling food wastage
It’s great to plan ahead and have the food you’re going to eat delivered to your door.
No more ‘What will we eat’!
Of course this eliminates food wastage.
Mind you a lot of good packaging but it’s all recyclable.
11 avril 2026
Réponse de Hellofresh Ireland
Hi Declan,
Thank you so much for your thoughtful feedback! We’re really glad to hear that having your meals planned and delivered makes things easier and helps take away the daily “what will we eat” question. It’s also great to know that this helps reduce food waste for you.
We appreciate your comments about the packaging as well. We’re continuously working on improving our packaging to make it as sustainable as possible, and we’re glad to hear you’ve found it recyclable.
If you have any questions or feedback, our Customer Care team are available 7 days a week, 9:00am to 10:00pm, on 02045381121. We’re always happy to help!
-Ann
Convenience personified
We are a family of 7 - two adults and five children and we find that a box for 4 adults feeds us all so it works out better value per week, no waste and no having to think about recipes and what to cook in a busy house
12 février 2026
Réponse de Hellofresh Ireland
Hi Ronnie,
Thank you so much for sharing your experience! We’re delighted to hear that our meals are working well for your family and helping make busy days a little easier. It’s great to know the portions provide good value with no waste, that’s exactly what we aim for.
If you have any questions or feedback, our Customer Care team are available 7 days a week, 9:00am to 10:00pm, on 02045381121. We’re always happy to help!
-Ann
I Love hello fresh
I Love hello fresh, great plan for the meals of the week, every dish was lovely but unfortunately I was missing 2 ingredients this week.
26 mars 2026
Réponse de Hellofresh Ireland
Hi Maeve,
Thanks so much for giving us a try. We do apologise for the experience you have had.
We would love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback. ⭐🍽️
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
– Ann 💚
The Hellofresh Team
Be better
They have an option to pause your account and somehow your hellofresh order still comes even after pausing your account. Some of the dishes are actually disgusting for example the green curry and boda bowl but loved the peanut stew one and tbh I'm not really sure yiur saving at all alot of the dishes are really cheap to make yourself at home
15 avril 2026
Avis spontané
Réponse de Hellofresh Ireland
Hi Emma,
Thank you for sharing your honest feedback with us. I am very sorry to hear that an order arrived after you had paused your account; I understand how frustrating it is to receive a delivery you weren't expecting.
It’s great to hear you loved the Peanut Stew, though I’m sorry the Green Curry and Boda Bowl didn't hit the mark for you. We strive to provide both convenience and value, so your comments regarding the recipe selection and cost are very helpful for our team to hear.
We want to make sure your account settings are working exactly as they should. If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958. We would be more than happy to get this sorted for you.
-Ann
I was sceptical at first but that…
I was sceptical at first but that changed once I saw the level of organisation of the menus and quality of the food delivered. My husband and I shared the prep and in no time we had our dinners. They were delicious. Beyond our expectations.
9 avril 2026
Réponse de Hellofresh Ireland
Hi Marie,
Thank you so much for sharing your experience! We love hearing that we were able to turn that initial skepticism into a delicious success. It’s wonderful to know that you and your husband enjoyed the organization of the menus and that the meals exceeded your expectations. There’s nothing better than a team effort in the kitchen!
We’re so happy to have you cooking with us. If you ever need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
-Ann
I’m really happy with HelloFresh so…
I’m really happy with HelloFresh so far. The meals are very tasty and the ingredients are fresh. There’s a great variety of dishes to choose from.
The “Calorie Smart” options are really helpful for staying on track with my diet. The recipes are simple and easy to follow, my son can prepare most of the meals on his own, which is a big plus.
Since we started, our diet has become much more varied and my son is trying new foods, which I’m really happy about. Overall, a very convenient and enjoyable experience
14 avril 2026
Avis spontané
Réponse de Hellofresh Ireland
Hi Anna,
Thank you so much for the wonderful feedback! We are absolutely thrilled to hear that HelloFresh has become a convenient part of your family routine. It’s fantastic to know that our 'Calorie Smart' options are helping you stay on track, and we’re especially impressed that your son is taking charge of the cooking and trying new foods, that is a huge win!
We love being able to bring that variety and ease to your kitchen. Thank you for choosing us to be a part of your journey toward a more varied and enjoyable diet.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
-Ann
Ive been getting hello fresh for 2 or 3…
Ive been getting hello fresh for 2 or 3 years now I find it absolutely brilliant. No waste amd very flavour some
14 avril 2026
Avis spontané
Réponse de Hellofresh Ireland
Hi K,
Thank you so much for being a part of the HelloFresh family for the past few years! We are absolutely delighted to hear that you're still finding our meals brilliant after all this time.
Reducing food waste while keeping things flavorful is exactly what we aim for, and it’s wonderful to know we’re hitting the mark for you. We look forward to many more years of delicious, waste-free cooking together!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
-Ann
I love Hello Fresh I find the flavours…
I love Hello Fresh I find the flavours and variety great and it really keeps me on track cooking nice meals each day. It would have been a 5 star review but I feel like the portion sizes are sometimes small especially for veg and I have had a few times recently where veg was not of the best quality freshness when my order was received
23 octobre 2025
Réponse de Hellofresh Ireland
Hi Murtagh
Thanks so much for giving us a try. We do apologise for the experience you have had.
We would love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback. ⭐🍽️
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
– Rusty💚
The Hellofresh Team
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